Reviews of Tilton Fitness Brick (Gym)

William Sy

Not a bad place. Need to fix the water issue when it rains

Jen Jac

Aside from something not working from time to time, and some misused space. Good for the price, would be great to move some of the cardio equipment over to the seating area and get some more strength training equipment. Overall I am very happy with this gym, never too busy and always clean.

Alex Martin

Mark and Alexa are the best. Always have amazing customer service when I come in. Brittany was extremely knowledgeable and personable when signing me up. Great place to be a part of. A+

Tim T

I would not recommend use of this overpriced facility. The Brick location bathrooms were not maintained and had deplorable filth. Additionally Brick Tilton was not enforcing its own dress policy in the locker rooms. I Had to address this with the manager Matt B. He assured it would all be addressed. However, I had found the locker room and steam to be in disgusting conditions again (see enclosed pictures). Many times members were also using the blow dryer to dry off their male parts. The Steam room was once again found in disgusting condition with mold, clumps of hair and tobacco packets stuck to the wall! The mold had been there for a long time as the pictures indicate it didn’t happen overnight. I addressed matters with Matt each time. One time he later came up at his leisure interrupting me while I was working out on the floor. I asked him for compensation for my time with being bothered to write emails and multiple discussions when I just simply come to work out. He then made it like I was the issue and said “I choose” to write emails or to use my own time. How ridiculous to treat someone when things are clearly mismanaged. Very poor customer service by Matt. This level of customer service was also found with staff at other locations as well and in all instances it lead me to have to reach out to corporate since management failed. Another example was The WiFi was not working when they owned the Mays Landing location. Staff constantly had no clue about why it was not working and did not care to address it or get it resolved. The Steam rooms or sauna, pools, and equipment are constantly broken at Galloway, Mays Landing, Brick, and Manahawkin. None of the gym locations send out text alerts advising of updates with their facilities. I asked Dana from Brick about this who took my phone number twice and assured she would get back but you guessed it, no response. Management does not care about the members as it allows them to work out in filth, breath in moldy air from the steam rooms, ignores member recommendations/request, and fails to notify its members on crucial facility updates. I just got sick of overpaying for a clear lack of service and broken amenities. I left after being a member for several years but should have left much sooner upon reflection. They condoned Matt’s behavior since Matt still manages but was “sad” to see me go??? I was later offered a promotion to come back and was entertaining it as long as things changed in Brick but Matt put a note in their system to end that. This is retaliation to me. It also sends a clear message, that Tilton does not like its members who try to address staff’s failures of customer service. Overall, Tilton is overpriced for the poor quality of customer service, lack of professionalism, and unkept cleanliness. See enclosed pictures for yourselves on the condition found of the Brick location steam room and locker room (click on my name for full list of pictures). The pictures really speak for themselves (CLICK ON MY NAME to view all). These are totally unacceptable conditions I experienced and disgusting! Next time your in this location be sure to keep an eye out for any brown slime and mold in the showers or steam room! Hopefully this input will give those all an educated decision.

Erik Tkacs

Disgusting! There were roaches in the kids club, the housekeeping girl Alex or Alexa was very rude and made a sexual comment towards my son, and the equipment was covered in sweat and dust. You're better off at any other gym, 0/10

james stevenson

The upper management is not being made aware of the issues such as broken equipment ect...Either they are unaware or the people they hire don not care enough to let them know.Either way the women who spoke to my fiancee was rushing off the phone,and clearly was not concerned(concerning customer service or equipment malfunctions)in the least!

Janice Zelnock

Recurring flooding problem, equipment is neglected, yoga in the lobby I've been a member of this gym since it opened three years ago. Initially, I liked it. The gym is roomy and clean with lots of equipment. It had a 'soft room' for yoga and other gentler forms of exercise. Recently, they screwed punching equipment onto the back wall of the 'soft room', saying it was to be used for physical therapy. (There is a separate physically therapy facility in the building.) While they worked on the room, yoga classes were held in the lobby – hardly a place to find inner peace. This went on for months. When it rains hard, expect a partially accessible gym with a much smaller choice of equipment to use. (Tarp is draped over half of the equipment section.) Often the cycle type I use is taken by other members. If it floods, expect some equipment to be neglected for weeks or even months. No one bothers to plug in a power/network cable to restore the equipment to full functionality again. Even without flooding, some equipment is labeled ‘out of service’ a month or more before it’s repaired. This is an expensive gym. I've cancelled my membership and I'm going elsewhere.

Anthony Floyd

Awesome gym. A little on the pricey side but I'm still a member. Supposed to be adding a tire soon for the CrossFit section

Bernice DeBona

Staff are very friendly, gym is very clean and showers are clean and bathrooms are clean also.. only gripe is there should be more senior fitness classes and not just 8:00am class twice a week .. they need to bring back the 11:00 am class time.. that works after the 9:30 senior aqua class

russell teranova

classes are especially great, instructors are highly motivating and help students alot!

Jennifer Brincat

It's an ok place

Manzil Patel

Nice and clean everywhere and staff are good to help.

Kevin Williams

Great place to work out. Craig is a great staff member.

Debra Bartz

Enjoy working out there, but was a little disappointed in the lack of instructions on the gym. I thought I was going to receive some guidance from the trainer. So I pretty much figured things out on my own. Didn't know how to run the equipment..what equipment to use...found out there are sanitary wipes and filtered water. I still don't see the difference between this gym and Plant Fitness. Oh...there are mints on the way out.

Tim Spenard

A GREAT facility with ALL PROFESSIONALLY TRAINED AND EDUCATED INSTRUCTORS.

melissa o'neill

I work at Ocean Medical Center and for your birthday they give a free 2 week pass to Meridian Health Fitness. I decided to give it a try and go to the one in Brick, first glance the place is very nice and very clean. The girl at the front desk was not very nice, I didn't have intention on buying a membership but thats no reason to be short with me. On my second day I asked how much a membership was and the guy behind the counter didn't know. How do you work there and not know how much a membership is. They should have a print out that tells the client all the costs. Maybe if she was nice and showed me the facility I would have reconsidered. My first impression is the place is nice and clean but has rude and unknowing staff. I will finish my 2 week pass and move on a to another gym that will take the time to show me around and the equipment they have. It's unfortunate I work for meridian and will not return there. I gave 2 stars for the facility being clean.

Carol Bernard

I absolutely love this gym! It is always very clean, staff is friendly and they offer FREE childcare. There is a review by a Erik traks that I feel I should comment on. He said the childcare area was dirty and had a cockroach. My kids spend an hour there 5 days a week and the chilcdcare room is spotless!! Alexa has also watched both my kids and she was nothing but professional and caring!!!

Gindy Berkeley

Craig Dorn provided me with super outstanding information on Tilton Fitness. His friendly, helpful and sincere interest in my fitness needs and goals is one of the main reasons I joined Tilton Fitness. I am looking forward to taking new steps & getting in great shape by going there on a dedicated basis. It was certainly a pleasure signing up with Craig Dorn as he made it so easy and explained everything to me so thoroughly.

Chris stoiaken

Great! If you like flooding, of all classes to be held in the lobby due to flooding-yoga-my first and last class. People stepping over my head to get to a locker, blenders going, and money drawers being counted was not my idea of focusing. There is one 1 yes 1 single treadmill available right now due to the water damage occurring. For months the place has been a real downer and the equipment is not available. So much for using a machine while waiting for a class. If you try to come back after you fulfilled your contract but took a break, don’t think your going to be able to join without signing up for another year. When I first rejoined again they honored my contract that I had met and I was able to join monthly. This time they said corporate changed its policy. Wonder why. Im paying a full membership for a quarter of the gym I’m able to use. I think a discount would be appropriate. I am tired of going and seeing the plastic hanging up blocking off equipment I’m still paying to use but can’t have access to. This is just plain ridiculous. I don’t ever leave reviews but this is really enough already. They still do not have a working scale which I menntuoned months ago in a review of the place. The scale needs to either be calibrated or replaced it is simply not accurate and very clearly broken. And the one class I absolutely loved-step and sculpt-gone. Removed it. The classes are all you really have at this point since the machines are unavailable. I am seriously considering getting out of my contract. The heat was very bad yesterday and they did not have adequate air conditioning in the group excercise room. I wanted to stay for the class after tabata but between the putrid smell of cat spray, yes it smelled like a cat backed up on every section of the wall and just sprayed all over it, and the heat it was unbearable. The smell apparently has been there for 2 days. I see a lot of thank you s for the nice comments how about an explanation as to when this is going to be fixed? What are doing for your current members? Are you giving them a discount? I will be inquiring about that because this has gone on for far too long. No one bothers to update the members on what’s wrong, when this will be fixed and how do you intend to compensate your members for this? You can’t keep expecting people to pay a full memebership when the place is half covered with plastic. It would be nice if you acknowledged my comment. You had no problem acknowledging all of the pleasant reviews how about an answer as to when this is going to be fixed and what you are doing to compensate the current members? I’m askin for an answer here, when will this problem be fixed? Hey “owner” try answering some of the tough questions instead of thanking everyone who said something good. Just another sign that what I’m saying is true and there is little concern for upset members.

Stefan Trixter

Awesome gym filled with positive people, and a great staff.

Brian Shannon

This facility is over 6 months late in opening fully. It was promoted for a Spring 2015 opening but as of October 15 it is still less than half open, while charging full dues for the limited facility. Their website shows an elaborate aquatics and functional training center, none of which exists and no target date for opening is given. So approach this place with caution, because contrary to what their website says, there is no Aquatic Center with Whirlpool and Sauna, no Swim Lessons, no Dedicated Functional Training area, no Juice Bar & Cafe. In other words, don't do what I did. Don't sign a contract for a year at $57 a month expecting to receive all of the above benefits, because none of them exist. All you get are some machines and free weights and free classes, which is exactly what another gym down the road (you know who they are) offers for $20.

Lyle Worsley

Spin classes are great. Zumba classes are geared for seniors. Some trainers only there for the money, don't give you the attention you pay for.

Katie Kranz

This gym is amazing. The facility is kept immaculate. The staff is incredibly friendly and helpful. Everyone is very knowledgeable and an expert at their specialty. The gym has such a wide range of equipment. If there is a piece of equipment you like to use or want to try, chances are they have 2. There are so many different types of classes. Something for everyone at every fitness level. They have a pool, sauna, steam room, showers etc. The people who work here genuinely care that you reach your fitness goals and will help you reach them. They are constantly having information sessions, they have workouts of the day posted if you are clueless in what to do, they have this machine that basically tells you everything going on in your body, which helps you make a course of action into getting healthy. The staff seemingly knows everyone's name there and it has a real local feel to it. It's not just a gym, it's a health center and if you really want to get healthy, this is the place to be.

Brian Simpson

Nice gym with pool but slipped hidden fees into the sign up fees like being able to charge $31 for "upgrades" to the gym and I haven't noticed a single new piece of equipment. I have been a member at 3 different gyms and not a single one has charged it's member because we pay monthly memberships where does all that money go? When my contract is up I will go back to my old gym.

Chris Direnna

gym is uncrowded, clean, and staff is very helpful.

Tee Persky

I went for pricing and to see what they had. Staff was very pleasant unlike the new La Fitness in Brick Plaza the manager was to pushy and NOT HELPFUL at all. It was supposed to open today but they were not and on top of that they wanted a 50.00 fee for just joing. When I asked about senior plans or disibility plans he didn't know. And he couldn't tell me what ins plans they worked with. Perrsonally just from that horrid experience I would sign up with Tilton and pay the extra a month. But when I am told it's only 25 a month and it's a monthly gym but I need to fork over 208.00 to even join they can keep there nonsense and when they come back down to reality then talk to me. Ohhh and they need a new manger that knows what he's doing. So I'll be at Tilton

James Horowitz

I would like to compliment the staff at your brick club. Staff members are always friendly and courteous to club members. they talk to them in a friendly way. If a club member has a question the staff is more than happy to answer. If a member has a question about a piece of equipment there is assistance available . The club is always very clean. You always see staff cleaning and making sure everything is up to standards. This is a reflection on the General Manager Matt. As General Managers go Matt is excellent. He also talks with the members and gets feedback from them. Which is very important. Members also know they can talk to him at any time. Matt has a very good report with the staff. I currently take group classes with two instructor Lauren and Christine. Both of whom are excellent. Lauren and Christine should be commended for the great teaching job they do in their classes. The staff should be commended for the great job they do everyday.

John Gator

The staff is friendly & helpful. The facility is well maintained. Locker room is clean. Classes are bountiful and machines as exercise floor is large with a lot of equipment. The equipment is well mainland current we look forward to working out there.

DEANNA WOWKANYN

Best gym ever. Love all the classes. Friendly environment and Craig is the BEST .. very nice guy and very helpful. CRAIG IS THE MAN.

Dayja Hale

My experience going to Tilton Fitness is great every time I go to this gym. I started going as a guest and yesterday Craig helped me join and become a member with my sister. He was such a pleasure, great help & was very knowledgeable. Can’t wait to keep coming for months in the future! Love the environment and the people here

Ian Martin

Tilton Fitness in Brick has an awesome staff! It is very clean and prices are very reasonable for everything they offer. Best gym around!

Raymond Malawich

Great place great equipment great staff

John Creighton

Nice facility. Friendly staff and plenty of parking

Teresa DeTuro

Great facility; always clean; & great personnel. Tons of variety for fitness options. Definitely treat members as a priority.

Natalie Wowkanyn

Before signing up I had a tough time debating if I wanted to sign up to this gym, but with Craig’s help he made me fully want to sign up showing me all the assesities that came with the gym. There is such great classes and love how spacey the gym is as well. Great staff members, great facility and great gym all around!!

Glenn Reeman

Lower prices to high.

Judi Paris

Very disappointed. Not everything is open to use still to this date... I asked when will the pool be open the answer was don't know... So I asked then why are we paying full price answer was because not everyone will use the pool. I said that's why I joined and was told that couldn't be helped. That they hired a new crew for pool so they did know. A group of us transferred there from brick hospital assuming the pool would be available. Why are we paying for something we can't use.

Sonia Pfeil

I'm very please with this gym. It Is the best one, the staff are friendly, the place is super clean, and the pool is great.

David Genuth

Stunning facility and great staff! Go see Craig Dorn.... Such a great guy! I've introduced him to others as well by now, who all love him. He always makes sure everyone is happy

Mark Haviland

Monthly fee kept on increasing with no information about increase, no email message, no communication. Previous email message to management about the increase went completely unanswered. It's a super clean facility, with very good staff, my original trainer (Paul) was excellent. It was very difficult for me to go during the summer/fall (when I had a 7 day/wk work schedule), which is my fault. But cost is too high now!

Melissa Rutkowski

I’ve been a member of other gyms, but I can honestly say Tilton in Brick has been the best I’ve tried. The gym is always clean thanks to their hardworking housekeeping staff. I never find it to be overcrowded, and I love the large selection of classes offered. Every one I’ve tried has been fantastic. I love that the gym offers complimentary child care, which is a perk most gyms definitely don’t offer. If you’re thinking of joining, ask for Craig, he’s been amazing and accommodating every step of the way. You definitely won’t be disappointed!

Steven Feinman

We signed up our 3 year old for swim lessons with Veronica and she no call no showed two times in a row. It's difficult to find a manager to speak to about it. Completely dissatisfied.

Maria Sanchez

Lots of people I've met from this gym use the amenities like the Jacuzzi and Sauna, including myself. It's in part the main reason why I'm a member here. Neither of these amenities ever seem to be in working order (some weight/cardio machines are out of order as well) and the employees are rude and do not seem to care. Do not waste your time and money at this location until the issues at hand are taken care of and the staff/ management are more polite with their customers.

Andrew

very clean, great staff, recommended!!

Deb and Toine Leerentveld

Great facility and the knowledgeable staff make it a pleasure to work out here!

James H

Great facility. Great staff. Only downfall is trying to do a workout around elderly people doing rehab.

Toby Puzio

I found the staff very knowledgeable and always willing to assist with any issue. It has a very positive atmosphere, as well. The manager is diligent and respectful. I also found him tone well studied and up to date in all aspects of the gym: medical, nutrition, training, etc

Joleen Cusano

My favorite club. Great classes with awesome instructors. Staff is always pleasant and helpful. Gym is clean.

Eliot A

Usually not to crowded

Pio Egan

Not to busy, clean.

Ben Cowgill

A very nice facility. Very nice staff, and set up. I'm glad it's in my area!

Katie Sobeck

I think it is very expensive, but it is a full service gym with every amenity you could possibly want.

Ryan Shinn

Always a good time, everyone is very helpful and the gym is always in great condition. The staff is friendly and available, not to mention the housecleaning staff, especially Alexa, they keep everything organized and tidy.

Melissa Clarke

It's clean and new, but it's also overcrowded, overpriced, and underwhelming. Some classes are very good; others are mediocre. There are not enough evening classes for people with day jobs, and there is not enough equipment for most classes. Save your money and go to one of the many other fitness centers in the area.

Marisa Vincenti

Best gym I've been to! Everything is so clean and usually not overcrowded. Staff is really nice, especially Craig and Brittany!

Christine Stoiaken

I became a member when the Jackson location opened. Honored my contract and became a monthly member when I moved to brick at the brick location. I stopped going for awhile and cancelled my membership. Well when I came back to brick the corporate policy changed and no more monthly memeberships. I can see why. For the price you pay a month you should be able to at least have a working stereo system. It’s ridiculous that in a gym where music is a huge motivator they can’t afford to fix or buy a new stereo for the group fitness room. There are rarely any wipes available to clean the machines after use and the SCALE IS BROKEN? Are you kidding me? No wonder they don’t offer monthly memberships any longer. Now I’m locked in for a year and the classes are meh. The only class is is stellar is Christine’s step and sculpt of which there ONLY ONE-1 class per week. There are a few good classes but that’s about it. Its a huge disappointment knowing that I’m locked in for a year here and there’s not even a working stereo. I go for the classes and as I said there’s only 1 outstanding step and sculpt class and that I just found out is not going to be available for the next 2 weeks. Do your meme era a favor and invest in a new stereo. You are running a fitness facility and I don’t think it’s too much to have music people can hear. Oh and a working scale would be nice too. So very disappointed in this place.

Bella Vita

the gym has no windows, kept way too hot. group exercises ROOMS TOO SMALL TOO HOT NO AC can't wait till my membership is UP !

Doris Feldstein

Great equipment big assortment of equipment and very nice people that want you to succeed

B B

It’s clean, very spacious, not to crowded even at peak times. It’s way to hot and the stereo has a lot of dead spots, music selection could be better. Could use more windows in the workout area instead of upfront by the front desk entrance. The employees have no clue, cant answer any questions, deny knowing about club problems even after being informed every week.

Rob Roscigno

Great staff, very clean exceptional swim instructor. My daughter has been loving her lessons with Sandra.

thomas Mathis

Tilton Fitness is awesome! I love coming in to workout. I have been a gym member my whole life at various gyms. This is the happiest I have been. I find myself spending more time there than just for my workout. Very inviting and friendly

Linda Potenza

Great gym my trainers great Megan and Dana

Jackie Sasko

The gym offers different types of classes, equipement and work out areas including a pool! They put in an addition of turf and more racks for lifting which has been very awesome. You never have to wait to use the racks! On top of the endless options for your work out, the trainers are very knowledgeable, professional and personable! They make working out fun. I highly recommend this gym.

tony Annecharico

Nice clean place to work out!

vicki lewinski

Its ashame my fiancee was pregnant,and I tried to cancel for her,and I was getting the run around until the Gm requested transcripts from a Dr..Then when we provided such transcripts they only put it on hold.The cancelation fee was outrageous.Then I was charged wrongfully one month,and when I called to see y,they gave me the runaround.It was as if I'm inconveniencing them.But today was it.I had it.The Jacuzzi ,and sauna is the only reason y I attend such a pricey gym.When I called last,it was 12 days ago I was told it would be fixed later on that day..I went down there a few days later to see it still wasnt up,and running.So today I called in advance two weeks later to see if it was up,and Shannon answered no.I very politely asked her when will it be up,and running because that is the main reason I attend the gym(I was nothing but polite).She very rudely answered in a sarcastic tone "That's the only reason y you come to this gym".In such an immature voice in an attempt to have me second guess myself.Obviously she is a bully.To answer anyone reading this yes I only pay the extra money for Sauna,and Jacuzzi.Its a private mature setting,but the staff seems to be very judgemental.In my conclusion it's unfortunate that they would rather poke fun or disenfranchise customers rather than fix the problems at hand.Taking responsibility,and being polite would have once again stopped this review.However most people that cannot control their emotions,and lack empathy would choose to say I'm overreacting rather than take responsibility,and fix the Sauna,Machinery,Ect.....

Janis Masco

Front desk is personable and always friendly. Love Lauren's spin classes and club strength. Clean and friendly with a large variety of class times.

Steven Abrecht

Great facilities, always clean and equipment is up to par with any level of fitness needs. The staff, especially Craig and Brittany, are all very knowledgeable and always willing to help you meet your fitness goals.

Peter DiSpirito

I have been a member for only a short time but I've noticed so many things wrong. Luckily I'm not locked in for a one or two year membership. I only go to use the pool, sauna, hot tub, steam room and a few of the exercising machines and weights. First week the steam room was broke about 10 days next the hot tub broke going on week 3 supposedly waiting on a part. Next the sauna the past few days the temperture has been inadequate to what it should be the thermostat has been reading 158 degrees instead of 170 degrees which is the norm.The area of the pool is extremely cold and unfortunately it's either too cold or extremely warm when asked about it I was given some half wit story about the outside temperatures. I feel it should be at a comfort temperature so that when you get out of the pool you don't feel like you just participated in the "Polar Bear Plunge." Also should be in consideration of my observance that majority of the swimmers are seniors. In about two weeks a new La Fitness will be opening down the street at a much less rate and if your a senior they offer silver sneakers which is either free or a minimal amount. And the pool area is at a comfortable temp pool and open area. Next let's rate the cleanliness of the facility a one star. In the handicap bathroom by the pool area the baby changing table has two clothing stickers on it and baby poop. The floor has dried up hair that has been mopped around from one side to the other for weeks. Today the bucket of water was horribly dirty. This companies only concern is membership and the reality of this story is if membership depletes because of people being unhappy there won't be a club. BEWARE! Take a free pass before signing on the dotted line and giving your credit card number.

Susan S

Welcoming and positive experience for all fitness levels. Terrific trainers and staff! If you are new to working out, scheduling some time with a personal trainer will make your time at the gym much more rewarding.

Bobbie Hall

Great staff, great teachers, great trainers, tons of classes. Everyone happy to answer training questions. Non-competitive environment.

Jannet Halloway

Very unprofessional, I waited several minutes for the girl Alexa working the front desk to ask about my shake order but she seemed more interested in flirting with the Lifeguard. When I went to go pay for the shake she was busy on her cell phone with a personal call. Both very rude and disrespectful to a paying member.

Shark Butt

Clean facility, nice people! All the employees I have encountered have been kind and helpful. Craig Dorn helped me sign up and was very helpful answering my questions.