Reviews of HomeFit Personal Training Company (Gym)

Merric Luttrell

Joe P is the best trainer I’ve ever had and all around a great human being. Would leave more than 5 stars if I could

Christina Raymer

Erin is an amazing motivator and trainer. Everyone who works there is friendly. Work outs are challenging and fun. I've never done the same workout twice. I recommend them to everyone!

Ian S

Don't believe any of these other reviewers (or pretend reviewers). The trainers are okay, but the management at HomeFit couldn't run a lemonade stand. I feel utterly violated. They have screwed up my automatic payments, taking multiple monthly payments out in a single month. In addition, the payment schedule is completely unorganized and seems more like a scam. Don't ever sign up with HomeFit.

Robin Moore

When you are looking for something different than just a gym. This studio space is occupied with trainers and teachers who are there to motivate you and push you to be the best you can be.

Megan McMillen

I've been going to Homefit for over 5 years and I am very thankful for the sense of community and care that I receive there. Due to my schedule, I'm only able to make it to Erin and Joes bootcamp classes, so I'm not able to speak for other trainers; but both Erin and Joe are awesome at motivating, giving modifications and using humor to help make it through the hard stuff. The sense of community has helped me stick with an exercise routine for many years and keeps me going back. Thanks guys!

Bethany Mader

I signed up for a drawing for personal training sessions at a wedding show. Although I did not win the drawing the gym called and informed me I was allotted two free sessions, which is pretty typical for any gym. I was busy when I first answered a call and attempted to obtain contact information to discuss the offer further with the person who called. They refused to offer this information and continued to call every evening around the same time, never once leaving a message. I returned a call from the same number, leaving a message requesting my name and number be removed from the call list. I continued to receive badgering phone calls the next two days, without any voice message, and have since blocked the number. The caller then began to call from a different number, one digit off from the first. I'm incredibly annoyed with the harassing phone calls and lack of respect for my request to remove my information from the call list. This company has ruined any chance of earning my business in the future.

Nancy Ruble

The trainers are all awesome. The classes are challenging but not overwhelming. Everyone's fitness level is respected. I feel like I get my monies worth. This atmosphere is exactly what I needed to change my life for the better. And, despite having had spent some time in the hospital and having had to take a couple months off, I've lost 2 dress sizes and can see my body change for the better. I know I will reach my fitness goal.

April Vickers

I considered myself fit and worked out from home already - but quickly found out that I could be challenged so much more in this environment! The trainers are knowledgeable, motivating, and care about designing personal training plans and group classes to drive personal development and improvement for everyone. I've been a member for a year and a half and have never done the same work out twice. I am stronger than ever and feel amazing! I work from home so getting to HomeFit daily is a personal goal to break up my work day and build my energy and strength. Anyone looking for a great place to be challenged in a new way should check it out!

Xx Gacha Love xX

I signed up in November for personal training with Alexa, but it took about a month for me to finally have a session with Elijah. Before signing up with Shane I mentioned that my schedule is tight, and I'll only be able to do 1 training a session a week. I have not received that training, and yet I'm still paying the dues. The trainers are pretty unprofessional, I've noticed trainers training in flip flops, and a couple were discussing substance abuse right in front of me. The trainers are so busy (as am I), and they tend to push off your scheduling. I've brought this up repeatedly to Shane, and at first I was happy with his solution of pushing back my billing, and setting me up with a new trainer. This was short lived. In January they attempted to double bill me for the month, and before researching their error Bonnie contacted me like I'm a deadbeat. Shane's solution was to bill me another month for training not received. Needless to say I was pretty irked by that suggestion. His next fix was to force Elijah to train me, and I'm not going to be a burden to a decent trainer. I've been stress eating, and still dont have a trainer. Now weeks pass, and they are offering another trainer. At this point.... no. Shane's quote: "My trainers ignore you because of your bad attitude". examples of my bad attitude: *Being upset when trainers ignore me regarding scheduling. *Asking about their cleaning schedule. *Being upset when they try to double bill. *Being upset when excuses are made, and no real solutions presented. *Upset with the overall lack of communication. * Being stressed out by their lack of service I've never in my life been told that I have a bad attitude, and that I'm a miserable person. This place just upset me, and now that's Shane's perception. Save yourself the trouble... unless you have a lot of time on your hands.

Tammy Bezy

I attended a wedding show 18 months ago and received a free workout. I had one session at my home and one at the gym. I explained that I was having major surgery and would not be able to workout for 3 months. I wanted to begin training after I was cleared by my doctor. I was told they would not contact me during my recovery. They called me multiple time "to schedule to my workout for that week" during my recovery. After 3 months of phone calls, I told them I was not interested due to the constant phone calls. I told them to stop calling in December. I am still receiving phone calls every week after a wedding show (even if I wasn't registered to be there). I asked 3 months ago to be put on the Do Not Call List. I am still getting phone calls. Last week I received one and said once again to not call me. Today received a Text message offering me a free workout from them!! It is against the law to continue calling after a one month period of being told to be put on the Do Not Call List. I'm reporting them for harassment.

Bryan Thompson

The staff at HomeFit is AMAZING!! Great people who truly care about their clients achieving their goals.

Nina Owens

Good

Danielle Balch

Never thought i could be confident or satisfied with myself until i joined Homefit! Most uplifting, positive experience I've had. I have never heard a negative comment ever come out of my trainer's mouth. All trainers are always in a great mood and know how to make you happy and comfortable. Josh helped me lose 25 pounds in 5 months and I am not seeing an end to my membership in the future. Highly recommend to all!

Melanie Spencer

I’ve been with HomeFit for 2 years and can’t recall doing the same workout twice! It’s been a place of encouragement, growth, challenge, friendship and family! Highly recommended!

Holly McKnight

LOVE LOVE LOVE HOME FIT! The team is incredible and kept my husband and I motivated through life changes and personal challenges that may have otherwise kept our focus off fitness. They meet you where you are - building custom workouts that align with your fitness goals and even your mood and energy level of the day. Worth every penny for how their program has changed our health and our lives! Highly recommend.

Jonathan Butterfield

Totally dishonest company. They lied about the contents of the contract they presented my wife and collected her signature electronically to populate onto the contract. Granted, my wife should have read the whole document, but she was told it was a cancellable month-to-month agreement. She took two sessions, paid for two sessions, and they refused to cancell. They have now closed their Lexington branch, and are not even able to comply with the conditions of their contract now, but their collection agency continues to harass us, demanding payment, and is now threatening to sue. They have no case as their business isn't even open, but what a nuisance and waste of time and money this whole thing has been and continues to be. Steer clear.

Lynda Clark

We had really let our fitness schedule slide by the wayside; having a HomeFit personal trainer has helped us to get back on track! Jason Light has been a great trainer for us. He challenges us while still making our workout session enjoyable through his encouragement and engaging personality. Even though we are in our late 50s, we have seen continuous improvement in our strength and flexibility.

Lindsey Hughes

Great trainers, classes, and atmosphere. I enjoy both my personal training and the classes. It is a family environment and is fun with lots of nice people and staff. I have been going there for two years and couldn't ask for a better gym.

Volindah Costabell

I always feel better about myself when I have had a session with Mike. He pushes me hard; he will not let me slack off EVER for which I am grateful. Mike is an encourager but is not "fake" in his praise or encouragement. He wants me to do my best and to improve - so he really has his work cut out for him! I also am impressed with the way he interacts with the other trainers on staff. Keep it up, Mike!

Catherine King

I have been training with Ashley King for four months and have been very pleased with her training. I came to home fit without any workout regimen and nervous about getting started. Ashley tailors each training to my strengths and weaknesses. She encourages me to push myself harder than I would if I were doing it on my own, and she still works within my limits. I have already seen results and I feel stronger every time I go!

Katie Shannon

This company obtained my information after I attended a wedding show they were in. What followed was MONTHS of badgering phone calls, refusing to take ‘no’ for an answer. From reading the other reviews, it is clear that these people are crooks.

Caleb Williams

Posted previously about an issue I had, and was pleased to see that someone reached out to make things right! That’s what good business looks like, and for that i’m thankful! Great family gym that will kick your tail in all the good ways!

Lora Dodd

One of the best decisions I have ever made!!!!! My personal trainer Alexa is awesome! She is knowledgeable and friendly. Any time I take my 3 year old Alexa makes sure she feels welcome and tries to include her. The workouts are intense! No matter your fitness level Alexa's workout will for sure kick your butt! Let's talk about the bootcamps... OMG.. the best ever! I attend the 6:30pm bootcamps Monday-Thursday and LOVE IT. I can bring my daughter and she plays with all of the other kids while I get to workout and make friends. The sense of community is the best part, I think. Just last night I was cheered on by some of the sweetest people. Everyone truly cares and wants to see you succeed. If you are looking for a place to have fun and get fit, Homefit is where it's at!!!

Carey Whitmore

This place makes working out with a newborn easy. Everyone is so nice and supportive and lots of people bring their kids. I couldn't get back in shape without them!

Sarah Rash

Aweful customer service. They will call you over and over again to join their gym for a trial period, and when you go to cancel it they won't return a call. Called 5 times before I get someone to answer.

Lindsey HUGHES

Great trainers, awesome classes, great overall environment!

Jan Scott

Love this place. Awesome owners and fitness personnel

Fiyin Lasisi

The instructors are a very good. You get a one on one feel as the class size is small, and the instructors ensure you are exercising the right way.

Lynn Palmer

This place is fraudulent at best. I received 2 "free" workouts with a personal trainer. I went to the first visit for it to only be a sales pitch. Didn't get the workout, but I will say that the salesman was pleasant and said all the right things. I agreed to come back again for my "free" workout. Met with a personal trainer, discussed my health history and goals. He seemed legitimate. Still no workout, but I did agree to what I thought was 1 session a week for a month and paid. After 2 workouts I was not satisfied with the staff and had to see a physical therapist for pain caused by the workouts. I was billed for a second month which I called and talked to someone about and was told I signed a year contract, which I had not and never would have done. They took my signature from the credit card receipt and applied it to a contract. They are now harassing me with lawyers. I have provided them with statements from my physical therapist and they continue to hassle me. Be very wary of this company!!!!!!