Here we offer you all the information of real people who are using the products of Crunch Fitness - Schaumburg (Gym) in the state of Illinois.
At the moment this firm receives a score of 4.3 out of 5 and that rating was based on 160 reviews.
You must have seen that its rating is very positive, and it is founded on a high number of reviews, so we can say that the assessment is quite credible. If there are many people who bothered to rate when they've done well with the service, it works.
You know that we do not usually bother to set feddbacks when these are good and we usually do it only if we have had a problem or incidence...
This Gym is included in the category of Fitness center.
I have been working out at the crunch Schaumburg for a year now and have been very happy with this gym. The staff is very friendly and I couldn’t be happier with the cleanliness of the facility. I was so impressed with the gym I wanted to have my wife and 3 children get signed up. John made the process easy and really made us feel comfortable with signing up. I’ve been to gyms where they try pressuring you to sign up, but John didn’t give that impression. He let us know there was no pressure in signing up. I’ve never been so proud to be a member of a gym.
Staff is great; facility and equipment is good too. They have a new trainer - Oksana, she’s amazing! All of her classes are fun, intense, different every time, and best of all - I could see results after only a month or so! Definitely recommend.
Only reason why I’m giving two stars is because this gym is VERY clean and the equipment is great as well. The customer service is awful. Someone needs to re evaluate who is able to be a manager. I signed up for a membership where I would pay monthly, because I was moving. I moved, & have called THREE separate times to cancel and to ask them to stop charging my card, after all, I explained to the guy manager (assuming John based on the other bad reviews geared towards him), that I didn’t live anywhere near a crunch fitness any longer. (Btw 6 months later, 4 phone calls later, still not cancelled.) This man had the nerve to ask me if I even knew what a contract was, told me I signed for a year even though I know for a fact I didn’t (also have a witness) & then proceeded to tell me to stop talking. The professionalism is non existent. I hate to tell you, but you won’t last long in your management position as long as power is what you’re after. DONT EVEN BOTHER, GO SOMEWHERE ELSE AND SAVE YOURSELF FROM THE AGGRAVATION, LIES AND SAVE YOUR MONEY. There are other facilities around the area that don’t scam you out of your money. I’m now in the process with my credit card company disputing every charge. You guys suck.
Great gym during slow times. It can be difficult to get a rack or a bench during busy times. They have most of the typical machines and equipment and plenty of equipment for cardio. One down side is that there are no towels available for members or paper towels in the locker room but the showers and lockers are clean.
Gym in Schaumburg extremely small free weight area. Tvs needed downstairs, need vapor room, but otherwise ok.
Great place to work out. I would give a 5 star but, it don't have a few machines like HackSquad and Hyperextensions. But for that price it's a great gym all together. And the staff here are very responsive and friendly
Peak membership holder for one month. Group fitness has been my ultimate go-to: Medium group sizes make it easy to follow the teacher's routine. One class out of three where teacher's microphone did not work. Lots of options for group fitness- lunch break or evening class throughout the week!
Staff always helpful, but cleanliness is less than it used to be. Everyone needs to be reminded to thoroughly wipe down equipment when done, that is one of the reasons I use Clorox wipes when finished.
My experience with Crunch has been nothing but positive. Staff is friendly and helpful, equipment is clean and well maintained, and overall a positive atmosphere.
Feels smaller and tighter than the one in Palatine. But you can get a work out in
Facility members and workers great gym is clean good environment to get a good workout in to see good results,
Just started this month, there was no pressure to upgrade to a more expensive planplan, the person who helped me was Brett. I really only ever do cardio and use the machines so the basic one is fine for me. Plan was explained well and the costs. I asked for a copy of the contract and it was emailed to me. People are pretty friendly but leave you alone if you just seem like you want to get in and out. I preciously only went to the YMCA so to me there's plenty of machines and it wasn't to crowded later in the week. A good experience so far, I will update if my feelings change.
I have been working out at the crunch Schaumburg for a year now and have been very happy with this gym. The staff is very friendly and I couldn’t be happier with the cleanliness of the facility. I was so impressed with the gym I wanted to …
No wonder this John kid has horrible reviews- and they’re all true! Who made him manager? In his self proclaimed “corporate world”. Buddy. You’re a gym manager. If you’re going to work with people learn how to talk to them instead of steady scamming them for ridiculous fees without any remorse for someone’s situation. And apparently you can’t be given someone else to talk to because “he’s speaking from a corporate standpoint” & there’s “no one else above him.” Hope that $50 gets you a nice lunch! Just like everyone else states, stay away unless you wanna overpay! I will say I did speak with Jake a couple times and he was very pleasant! You guys should promote him and rid the other one! Ps. Nice “corporate” email you got there !
Inexpensive. Nice staff. Not enough squat racks and it can get crowded.
Always clean. Awesome equipment and a great friendly staff
Staff is great; facility and equipment is good too. They have a new trainer - Oksana, she’s amazing! All of her classes are fun, intense, different every time, and best of all - I could see results after only a month or so! Definitely recommend.
Great customer service.excellent staff
Only reason why I’m giving two stars is because this gym is VERY clean and the equipment is great as well. The customer service is awful. Someone needs to re evaluate who is able to be a manager. I signed up for a membership where I would …
Awesome New gym!! Friendly staff and awesome classes! Love the location and size of the facility! Already brought two friends over from other gyms! ❤
Machines wear out quickly. There is no WiFi. Unable to connect to the the TV. 10 day cancellation notice. Annual surcharge. Parking lot is full of pot holes.
Love it
So far customer service is okay. But they have not opened yet.
Excellent gym to belong to. Always clean. Equipment in New condition. Staff is very friendly. Especially Roger who signed us up.
The gym has only been open for 5 days, but I am already impressed. The staff have been really friendly, encouraging, & helpful. I have taken seven classes so far and they all have been challenging (but not overwhelming) & fun. So far, this gym is a great value for the cost of the membership.
Great gym
Love the group fitness classes!
Everyone at Crunch Fitness in Schaumburg is kind and easy to work with. They set me up with a personal trainer and he rocks! The hours they are open are perfect for me and the facility has a ton of options with classes.
I've transferred to Crunch fitness from XSport. I was skeptical to change since export offers so much at their Schaumburg location. Though the Crunch Fitness is a bit smaller, it offers everything I could ever need, plus equipment is brand new. It will take a while to get used to a new routine in the morning but I am satisfied with everything so far.
Need improvement - few feedback points - 1. Need to have wet wipes to clean equipment. 2. Should have Wi-fi. 3. Should have more light, currently looks little dark and dull. 4. Too many machines in small place, looks little congested. Hope management work on these soon.
Friendly staff, great equipment and classes.
I started working out at Crunch Fitness in Schaumburg at the beginning of the year, wanting to finally become healthy and happy with myself. John is honestly absolutely the best! He made me feel super comfortable and asked me what were my fitness goals. I was extremely reassured with how knowledgeable he is and how he has started my journey into fitness. I used to feel super anxious about going to the gym and now this place feels like a second home. I am extremely happy with my progress and I can't wait to see how much I will be able to grow and flourish here with these outstanding people
CLEAN GYM! John the manager was fast to helping us get started here. It’s real affordable and he’s always in a good mood which helps out the vibe of the gym. Come by and check out this gym even if your visiting from out of town. All out great experience.
A hidden gem of a gym for sure in Schaumburg and for the price it can not be beat!
Not to clean
I just simply love this place. The management is really nice and helpful at all times. Very inexpensive as well.
Can't wait to start in Schaumburg Crunch. The staff are so nice, friendly and helpful. We wish all the best
Friendly staff, great equipment and classes.
Visited this gym while on travel for work. Staff was quick to respond to emails for how to sign up. Gym was clean and had all the equipment I needed to get my normal proagramming in. There was Two Olympic squat racks, bumper plates, even some speciality bars. And all the normal stuff - big cardio deck, dumbbells with multiple sets of lighter weights, and a large cable system.
Willing to work with you, if you run into any problems. The locker rooms are 5 star clean every time I come in and that is a huge plus in my book. It isn't necessarily crowded or super busy but... They could use more area for benches, to use with the free weights. They have plenty of free weights located all throughout the gym but they don't go very high in weights. (dumbbells, I think 85 max?) Definitely would say check it out.
Great gym in schaumburg with two floors, cardio upstairs (elevator is available) and weights in the first floor, moreover, group workout classes offered regularly throughout the week. Also, tanning and a hydro-massage bed are included in the Peak membership. This place works well for me because of the location and reasonable price. Facility is kept clean and equipment is well maintained only left out of order briefly at times. Staff is attentive and always available to help.
New equipment, clean lockers.
I like the gym very much. Beautiful girls go there Lol
3 star because getting membership services after sign up are not good have to wait a lot of time
I started working out at Crunch Fitness in Schaumburg at the beginning of the year, wanting to finally become healthy and happy with myself. John is honestly absolutely the best! He made me feel super comfortable and asked me what were my …
I've been working out at Crunch Fitness since April and I can only say positive things about this gym. It's never crowded, the equipment is always clean and well maintained and the staff is always friendly. I'm working with their personal trainer Georgi for a couple months now and I have to say he is the best. He is very knowledgeable about nutrition and the human body. Georgi definitely knows what he is talking about and I've learned so much from him about how my body works. I'm always looking forward to my sessions with him. It's always fun but effective and Georgi always encourages me that I can do the things I think I can't do. I've become much stronger and really got to know that I'm capable of doing so many things I didn't know I could do. I highly recommend Georgi and Crunch Fitness.
CLEAN GYM! John the manager was fast to helping us get started here. It’s real affordable and he’s always in a good mood which helps out the vibe of the gym. Come by and check out this gym even if your visiting from out of town. All out great experience.
By far the best gym for the money. This is no planet fitness and they actually let you lift heavy if you want. Super friendly staff and knowledgeable. Have tanning, supplement drinks and bars as well as hydro massage.
I had recently been going to the Crunch in Mt Prospect while the Schaumburg location was being finished and it was worth the wait! The staff is incredibly friendly and helpful - especially when my card wouldnt work for the second time. It's also nice to see different and newer machines than the other location!
I tried a lot of different gyms but none of them had as good of a variety of fitness classes while still being affordable. You can do a month to month or pay a bit less and get an annual contract.
Great New GYM
Crunch fitness ist the best!
very cold
If you ever take a membership at this place or any crunch fitness check the policy even if you cancel without using their services you are charged $50 cancellation fee and when you call they say you are signed with that as first thing since you are in contract and to me its a rip off as I never even stepped to the gym except to cancel the membership after 30 days passed so technically I just thought of living with having to pay for the gym for the second month but saying 50$ cancellation fee sounds like a rip off. I usually check and I understand there is cancellation fee and when I signed up the member said no cancellation fee if I cancelled it within 60 days (yes its usually 30 days but they had some promo running) and I don't had any documentation with me and its frustrating when you go cancel the reception people don't even have basic sense to inform you that the cancellation fee is there and I am surprised to see the charges after 30 days of cancellation so beware of this CRUNCH FITNESS SCAM !!!!
Old, uncomfortable machines. The first floor with all the weight lifting gear is overcrowded. No wifi. Feels too hot even in the winter. Closes at 7pm on the weekends.
Crunch Schaumburg is great. They have all of the equipment that you could possibly need, and also have great amenities. The place is always clean and kept up nicely. The only negative is the water filter seems to be "red/bad" quite often, but I would assume that's from so much use. It would be amazing if there was another drinking fountain on the upper level. Love it here!
The Upstairs is nice good cardio equipment plenty of them bottom seems small. not a good lay out for guy to go to gym he has to pass through middle of all gym where people are working out and im disappointed no sauna or steam room is available at this facility.
Best gym in Schaumburg
Excepting
Awesome place to workout
I showed up on 12/18 morning to workout at 5 am. The doors were still closed, and I waited for almost an hour and a half before leaving. I hope this tardiness is not a habit with this club.
very clean gym! Everyone was very friendly! Excited to use the facility! Keep up the good work crunch!!
Great gym. Workers were really nice and felt comfortable working out here. Everyone seemed to just be there to get a workout in and do their business. Their equipment was newer with ones that I've never seen before. Definitely will be returning.
Great little gym. Plenty of cardio equipment but lacking in free weights a bit. No sauna or steam room like the other crunch nearby but a great place to get a quick workout in.
I havebeen a member of this gym for over 2 years now. I loved this place as it motivated me to work harder but these days it's not as good as it used. The reason I'm giving it a 3 stars is because there have been multiple times when I have seen extra charges on my account. My PT sessions were marked as used although I never went for a session and when I got frustrated from this every month drama and wanted to stop those sessions then I was directed to several different people to cancel them yet still was charged for those classes every month! So my advise would be just sign up for the most basic membership and workout by yourself otherwise you will repent giving your account information!
Best gym around! Awesome staff!
Large facility with new equipment, including unique pieces like 2 dedicated squat/deadlift racks, heavy punching bags, AstroTurf/sled, etc. Always kept clean. Can't ask for much more...except maybe another cable machine
Le mejor GYM asta a hora
Crowded most of the time. Equipment is good
They are a bunch of thieves!! They overcharged us and are now not refunding the amount! We have stopped by several times only to be told that the refund is in process and the money will be credited back to our account. This has been going on for over 2 months now. Really frustrated with the whole thing.
I enjoy the gym. It is fresh and always clean. The equipment is of top quality and typically works without hassle. The staff are always available to answer any query I may have and are helpful. Overall I enjoy my experience at this gym.
I have been a member of Crunch Fitness in Schaumburg for several months now. I love the variety and quality of equipment that they have, the friendly staff and the convenient location. The one on one personal training they provide and group classes are definitely one of the best out there! I had my first session with Alex where he got to know me personally and also asked about my goals and needs. He also gave me a few tips to improve my workouts! He was very professional and I could tell he has a great passion for helping people. If you are looking for a local gym with many options definitely give Crunch Fitness a try!
This gym is by far the nicest gym I've ever belonged to, all the staff are very nice and all the personal trainers are very knowledgeable, and the people teaching classes are all very good as well
I've been using Mount Prospect while I wait for Schaumburg to open and if it's going to be anything like mount prospect (which it's supposed to be) then I'm very excited! It has completely exceeded my expectations and pricing is so reasonable.
Worst gym ever. Don't fall into the trap there is no way to cancel your gym membership without loosing some money. even if you ask a fitness instructor a thousand times about the charges for cancelling they would say no charges. They will screw you when you try to cancel the gym membership. The worst part is no matter when you go to the gym you will never get to use most of the machines other then cardio machines ever!!
loved the fitness zone. its worth every penny
The upstairs level is pretty hot compared to the main floor and the club music they play is too loud and obnoxious. The place is very clean.
Good equipment, nice atmosphere.
loved the fitness zone. its worth every penny
The customer service here is quick and everyone is so kind. Any time I have a question they are quick to have the best answer! I had 2 of my co-workers sign up the other day! We can't wait for them to open so we can just walk over there from work!
Everything is ok, except for staff. They are just there that's it. They don't bother if a client needs your help. May be they are not trained or taught to help the clients. It's just plug n play. No help no guidance . You are on your own
Love the gym and equipment. I get good sessions here (more so bodybuilding). They do offer classes and personal training as well if you are looking for those amenities. Gym is also kept clean
Great place to work out
Very friendly people working there. Clean. Lots of equipment. And they have a hydromassage table! Worth the membership with just that! Lol
I do not like the Crunch Fitness Center due to them overcharging my account and hidden fees. I signed up through my Insurance company thetefore, my insurance company taken payments from my account and paid the fitness center...well I found out that Crunch fitness was not only being paid from my account through my insurance but they were taking funds from my personal account... I was paying then twice and when I send them emails I get the run around
Staff I dealt with made me feel welcome. Gym has a good feel to it, and good energy.
I like crunch fitness. Can't wait for the Schaumburg location to open!
The initial sign-up experience was very nice. I have heard a lot about Crunch Gyms. Looking forward to the new facility in Schaumburg.
Had a terrible experience at the Schaumburg location! Enrolled my sons with Georgie for personal training. It was a total scam, the trainer, inspite of multiple reminders, did not create or provide a workout schedule to the boys who were going to the gym everyday. Our goal was weight loss and his focus was muscle building, we ended up achieving nothing after spending $1100 +. Total waste of time and money and at the end they overcharged us for an extra month of personal training!!
Very Cheap, clean and always available
On point
Clean gym with knowledgeable friendly staff.
RUUUUUUUUUNNNNNNNNN, while you can!!!! I signed up because Sharon was so nice and took the time to work with me, but when she relocated and left, the service went down hill. The so called manager JOHN GOMEZ is very DISRESPECTFUL and UNPROFESSIONAL. He told me I was a BAD PERSON for asking for his manager to help me. I was DISCRIMINATED against at this Schaumburg Crunch!!! I asked to cancel my membership and receive a refund for the yearly $50 and monthly$20 fee that was charged January 2019, considering I moved over the summer and have NOT been there since May 2018. JOHN GOMEZ said, no he can not help me and that he will NOT give me his manager name and contact info to see if that manager can help me with my cancellation and refund. RUUUUUUUUUUNNNNNNNNN!!!! I have not been at this gym for over 6 months, and still have been getting charged $19.99/monthly. Today I was charged $50 for their so call yearly fee. I have not been there since May 2018 and today 01/11/2019, I'm getting charged annually monthly and yearly fees,called to speak with a manager, and got disrespected by JOHN GOMEZ... This SCHAUMBURG CRUNCH NEEDS MORE TRAINING ON HOW TO TREAT CUSTOMERS.
They don't push extra services. The staff and people are great. Awesome equipment you won't find down the street. Exactly what I need at an affordable monthly price.
Best place to work out because its not packed here all the time
Best gym in the area.
Excellent service and love all the equipment's and facility.
Well I'm going to be 57 and I've been letting myself go.. I need to get back in shape. You guys are right by my work So I have no excuse!! I went today for the first time!! And I love it!! I'll be there tomorrow morning too! Everyone is very helpful and nice!!
Customer service is great!
Great place for quality workout !!! Bigger and better place !!! Affordable !!! Great customer service !!!!
New gym with good equipment
This place is great all the works are really nice and its a very affordable gym best place I ever worked out at.
The upstairs level is pretty hot compared to the main floor and the club music they play is too loud and obnoxious. The place is very clean.
I had tbe best ever experience at crunch. You have aleverything you look for in a gym. And the pricing, its just unbelievable. Just love this place.
Excellent customer service, organized, clean.
Very impressed - newly open location with equipment of your needs, clean facility with super friendly staff. Not to mention, this is not going to blow up your wallet.
This is my daily workout gym. The gym has lot of equipment for cardio and weights but lacks in swimming pool and courts like basketball and raquetball may be due to space constraint. Yet its good for the price.
Very friendly staff, gym a little smaller than expected but nice equipment available