Reviews of Crunch Fitness - Boise Black Eagle (Gym)

Sarah Ann Cotten

If I could give zero stars, I would. I was supposed to be signed up for a student account at $19.95 a month with no signup fee. I was excited to get my membership. If I knew what a headache it would be from the start, I never would have …

Brooke Irish

Great variety of equipment. Clean. Staff is easy to work with. Good open hours of operation to accommodate many scheduling needs.

tim ri

went as a guest with my friend at 9,was there till ten thirty,went to,buy a drink,and saw,two crunch,empolyes getting ready,to,smoke,pot never comeing to crunch again,they support,pot heads

Jerry Luther

Good gym with all the equipment for a good workout

Hillarie Hagen

Pretty decent gym for the price. I like that they do family swim times so I can bring my kids without paying extra. Nice and convenient to my house.

Christian Cummings

Love this place really clean. Equipment all works easy to find a weight

Kasnya Berry

I've waited a long time to write this review and I'm finally ready. I worked as a CPT at the Black Eagle Crunch (Idaho Athletic Club) gym location shortly before Crunch took over, and it was pretty disorganized and dirty. When Crunch took …

Jamie Baker

I thought it was better to switch from Planet Fitness to Crunch. Wrong decision. Their membership is too expensive to access sauna, steam, and pool especially when it is not really exclusive for Peak members. Base members go and access …

Donna Scholz

Water aerobics class. New owners are supposed to be updating facility.

Riley Simpson

Really nice staff and great equipment

Monica Knight - Idaho Realtor

Gym is going through some remodeling and changes. Hopefully it will be nice when it is done. Currently it is a little out dated and dirty. They have good equipment though and I can get in the workout I want.

Courtney White

Hands down my favorite place to work out. I have Peak Plus and love that I am able to use the tanning beds, hydro massage, and that I am able to bring a guest. My favorite time to go is at night because I'm always greeted with a friendly …

Joey Funk

I’ve been with Crunch for a long time and they have a top notch staff, constantly adding equipment and cleaning the facility daily I couldn’t see myself anywhere else.

Rian Chipman

Lookin' good Black Eagle! It has been great to see the new paint and diamond plate going up!

Jayson Martinez

These guys are so cool, friendly and professional!

RagingBohab 805

Only good part is, because the place is such a dump, it doesn't get too crowded. But, I will say their Crossfit/HIIT room is nice and again, because there's not many people, it usually stays empty.

Ralph

As usual sitting here waiting Sunday morning and still closed. Parking lot packed with paying customers.

Dave Morgan

Still needs new equipment. Locker rooms and pool need a good deep clean. Not enough free weight plates either when busy

Seth Hanson

It's an okay place to workout. Not too crowded for the most part - but the men's locker room absolutely reeks, and it's practically a sauna on it's own.

Kai Coldsnow

Initially I was expecting my experience at Crunch to be positive. The membership fees are reasonable and they allow a free guest as well as access to fitness classes. That is where the positives end. First, they lured me in with the …

Sean Aarts

This gym is a joke when it comes to gym etiquette. From the members all the way to a couple of the trainers. No one re-racks their weights, a couple of the trainers are rude. One went as far as pushing by my girlfriend one day to the point …

Shirley Reynolds

Great place to work out! Personable caring staff! If you are looking to lose weight, bulk up or work on your cardio this is the gym!

Bobbi M

They went under some major renovations from Idaho Athletic Club. The basketball court is now a CrossFit area, this is my favorite! Staff is very welcoming. The huge mirror in the free weight section is nice to have, especially when it gets …

Jennifer Matthews

Good selection of weights and machines for the price. I also love that it's not packed like Axiom. There is hardly ever anyone there which is nice. The temp is way too hot for about three months of hell during the summer. It is kept at …

June C

Good solid gym with lots of programs and good equipment. The pool and lockers are in dire need of updating, but I will hang on for that.

Fred B

Actually hard to compare since it was my first fitness center to observe in many years. Staff was wonderful and answered my many questions. The place was well used and that showed. I was considering using my Silver Sneakers program there …

Omar Barreto

My home gym. Love it

Don Hord

Working out!!!

Bernadette Acuna

LOVE CRUNCH!!

Yamin HAKIZIMANA

No wifi

Ed Rubino

No wifi TV's don't work equipment is old and broken

jake bateman

Good luck getting ahold of anyone if you have a problem. The ignore emails and don't answer the phones. Its been how long since they took over from Idaho Athletic Club, and their voicemail still says Idaho Athletic Club. Shows how on top of things they are.

Don Middleton

Great experience.

Bruce Johnstone

Need to clean up the locker room, steam room and hot tub. The steam room spends too much time needing repairs.

Debra Henning

Great equipment Chill vibe

M N

My mom has physical therapies with Kyle and we can only say great things about him. His positive energy, friendliness, great sense of humor and professionalism makes this place shine brighter :). He has worked with my mom on her knee injury …

Manny Lopez

They won’t let you try out the facility just try to force you into a membership. When I explained I had a couple of gym memberships already and was eager to try the somewhat newly acquired Crunch formally Idaho Athletic Club I wasn’t even …

Jill Clayville

I went to the gym tonight and it was an absolute nightmare. There were a million people (98% of them people I’d never seen before, and I’ve been working out 3x a week for the past 5 years), too many bodies made it impossible for the AC to …

Francis Ulric

Regular member there, classes are very good but the staff is basically ignorant of what is going on there, so you can ask questions but usually there's no answers

Gilbert Aivles

Nice place to exercise with

Vicki Russell

Classes and teachers are fantastic! And they just got tanning beds and hydro massage chairs at the beginning of 2018. Very clean... Very nice facility.

Brad Walker

I really love the new cross training room they put in. And the gym is very clean and friendly. I always have a good time here.

Ryan Mason

Since Crunch bought out Idaho Athletic Club the gym has gone down hill. Most of the time there are no towels, men's locker room smells, and the management doesn't care.

Cyrus Lee

Nice place. Nice pool and hot tub.

Olesea Mironica

I am glad I finnaly ended my membership. It simply went from average to really bad. They are turning all the locations into Planet Fitness type gyms. If you are serious lifter don't even bother checking it out. They took out all the …

Kayla Keller

Kinda dirty and the classes where never guaranteed. Showed up and no instructor, very disappointing. Not worth the money I paid.

Joelee Godfrey

Love the trainers! Thanks Juan!

Jessi Paisley

I was hoping that Crunch taking over from IAC was going to be a good thing, seems like that is not the case. I'm reluctant to give Crunch Fitness Black Eagle a 2 Star -- we were there on Wednesday morning and the women's locker room was …

Lyle Martin

Staff could do a little more daily maintence.

Trina Christensen

This gym has taken a serious turn for the worst. I was a member with IAC, and absolutely LOVED everything about the facility. I have recently returned as a member and it is so sad to see how poorly the facility is being maintained. I have …

Bernice Kickel

New owners are painting and adding diamond plate. Trying to make a silk purse out of a sow's ear

Isai Molina

would give negative stars if i could, I had a membership for almost 2 years never had a problem until august this year when they decided to charge me 20 dollars for a missing towel, bs i never took a towel, their manager David agreed to …

Kelly Lloyd

We have enjoyed the change,. Even the pool. It has never been clearer.

Kaitlin Shannon

Boise crunch fitness is a joke. When signing up for my membership, they told me they would take the cost out on a certain day (the day i got paid) and 2-3 times now they have taken the money out 2 days before they said they would! Then when …

Dylan Davis

Pretty good spot to get your pump at. Usually not too busy around 4:30-6 or so during the week, weekends not crazy busy either. What really makes this gym nice is the people that workout here, always polite and ask before just working in or …

Brittany Holloway

I love the new classes. They are fantastic and the instructors are great. I love that things are getting updated for clients.

Richard Payne

Work out there pretty much every day. Good variety of workout stuff. Never had any issues

Josh Poser

Great place to go work out and get fit

Cj Meddings

Amazing club and I love the front desk! Really feels like they try to engage with their members than other gyms and I really apperciate that. I gave it four because pool room and lockers need to be remodeled desperately. But other than that its a good club to exercise at. Would reccommend.

chase kingsley

Nice place to work out at

Rebecca Bennett

UPDATE: Photo of thermostat. NO ONE WANTS TO WORKOUT IN 83° HEAT

Robyn Harper

I love this gym because of the friendly service and the size, there's never really a wait for most machines or exercises. It's true there's never enough spray bottles and towels so sometimes it's seems dirty but not visibly. The temperature has never been a problem for me, but sometimes the pool gets crowded and it's difficult to do laps

Christopher Newhouser

This place has been awesome. They make the atmosphere enjoyable and the workers are extremely kind. I can't tell you how many times management has been a blessing. Anyways, I don't think I'll ever change my lifestyle from going to the crunch. It's an awesome outfit.

Billy Bateman

You get what you pay for. Best thing about this place it's cheap $15 a month for the basic plan. However, the staff is more concerned about their own workouts to care about keeping the place clean or toilet paper and paper towels in the …

Justin Gahley

It's ok, but not perfect. It can be overcrowded at times, sometimes it's a chore to find weights, etc... They are making some improvements so rating may go up soon

Leif Odegard

A good facility overall. The staff is friendly and I've enjoyed coming here for the last few months. The showers are not the best though, and there is somewhat limited free space for working out. They have a good assortment of kettle bells and free weights. I would recommend to others looking for a cheap gym in the area.

Debbie Smith

Filthy dirty! No sanitizer wipes available! Bathroom had not been cleaned in days! Floors had not been swept in days! Nasty! All this work that needed to be done and the staff members hung out behind the main desk for the entire hour I was there!!! #crunchfitness

Jay Clouser

Came in to sign up, was told to sit in a chair by an Office door and someone would help me. After 20 mins of waiting and watching who I think was the manager and another coworker toss a football around, while the front Desk girl forgets I exist - I left. Literally trying to give yall my money but no one seemed to care!

Nathan DeWalt

The gym itself is great. There are a vast selection of machines that are almost always in working order, and are kept quite clean. My problem with the gym however, is the inability of the staff to open the gym on time consistently. My girlfriend and I arrive at 4:30 every morning, with approximately 30 minutes to exercise before we need to go home and prepare for our work day. In the last 3 months or so, the building has opened up late over 5 times at least. This left my girlfriend and I 15 minutes or less to exercise. On one occasion, it took so long to open we had to leave. If your hours are posted outside the building as opening at 4:30, I would recommend ensuring the gym opens on time for those who adhere to strict work schedules.

harvey beard

Great place and location.

Phora Gaming

**RESOLVED** Took a while, but it took a lot of time. Took up personal training at this gym. It was okay, but I ran into some financial hardship in december. I was automatically charged 220 for the month for 4 sessions of training. I have …

Tim H

Super helpful staff and always clean.

Renee B

Local staff is great and the trainers are very good; helpful even if they are not training you. Still waiting on upgrades that new owners have promised although some steps have been made in the right direction.

CLBY BRDLY

Been a long time member of IAC and was sad to see them go.... but I'm also happy they did. The crunch company takes pride in their facilities and they've already upgraded the pre-existing and dated IAC equipment. Good rates and pretty happy to be a member once again.

Mike Taylor

This place needs serious help as it relates to cleaning and professional courtesy. Their floors in the locker & steam room are NOT cleaned daily and after going to three of their locations it's obvious: they simply do not give a rats butt …

Jessica Clark

There are two major issues with this gym. The first is the general upkeep if the facility. The showers are dirty, the kid's room is where people go to get sick and the pool and jacuzzi have significant scum build up. Secondly, they have …

Jaim Elle

My Grandma goes swimming 3 times a week at this location as well as taking water aerobics. The pool is filthy with extremely cold temperatures. When she asks for them to have something done about it they tell her if she doesn't like it, …

Ted Snyder

Worst experience. Worst customer service. Been trying to resolve an issue with my membership for the past month. Been told one thing by one person on one day and total opposite by another person on the next. There is never a manage or someone who make decisions available to help you and nobody gets back to you.

Ninja Cade

Thieves

Zedel Gordon

BRING YOUR TOOLS – You might need to fix something before you can work out with it. This is one of the poorest managed facilities I've seen. The staff likes to visit with each other more than they like to do their jobs. They frequently run …

Melena Hewitt

Good! Love massage chair!

Luciano Gutierrez

Great facilities...good work out

Parker Boles

Awful customer service, dirty basketball court, machines are broken and Wi-Fi is shotty at best. Not worth anything over 10$ a month

Millie Hoyd

Fantastic employees and very knowledgeable. The facilities are clean and the employees are top notch. Especially the exercise class instructors and personal trainer, Mo Hyland.

Wakil Niazi

Very dirty place everything is bad

Wayne DeTienne

Making progress including painting interior. New equipment. Generally clean. Staff very welcoming.

April Knott-Butte

We like going but wish the classes and occasional cancellations were posted on the website . Water classes especially.

Donald & Andrea Olsen

The support staff was non-existent. If you needed to speak with a manager there was never one on the site. When cancelling service the staff would not take the the cancellation letter and they would not contact a manager. When I set an …

Melinda Campbell

Nice place to work out. Awesome massage beds. Super nice staff. Steam room hot tub and pool were all relaxing

Bryan King

Great gym, good employees. I use the sauna more than anything else. The reason I hate this sauna is because it's located inside the men's locker room. Because of that, old men, and only old men think it is ok to get in the sauna %100 nude. …

Marissa Gonzales

I went here for years and I didn’t want to change gyms, but moving closer to another gym made the decision easier for me. It really needs some makeover updates and the locker rooms are pretty run down. They took several machines out and …

Belle A

Rude management, unprofessional staff. I canceled my membership 3 months ago, or at least they said they canceled it but still charging my card. Go to Johnny's fit club.

J Dill

Not clean, not open on time, rarely sweat towels available, cardio equipment outdated, media within non functioning, pool appears grimy. Also, customer service has worsened with crunch transition!

Eileen Benton

I was a little nervous when Crunch first took over, but now all is running smoothly. The Club is cleaner and everyone is really helpful. Preston was great in helping us renew our membership and got us a great price!

Jeff Weller

Between my wife and myself we have been a member of Idaho Athletic Club or Crunch Fitness for many years. When Idaho Athletic Club sold the organization to Crunch Fitness they promissed to fix gym equipment, bathrooms, steam room, and …

John Sheldon

Its getting better they have a good cleaning crew now

Shannon Casper

I've been going to,this facility for 5 years, doing water aerobics 3 nights a week. They chased off the good instructors, that had classes of 20 to 25 people Mon thru Thurs for the 6pm classes. They canceled the tue and thurs class, and …

latee Da

The swimming pool is basically raw sewage. i got contact dermatitis and bacerial poisoning from swimming in this facility. It is currently unsafe and i am alerting the health dept.

Scott Light

Crunch gym has improved the last few months when they merged the gyms. Current manager Kyle and office rep. Preston have been instrumental in giving good custumer service and making sure the crew keeps the place clean. For me, they have …

David Ward

Great facility. Would love to see more squat racks though. Always full.

Michael Quigley

Enjoyed it. Liked the openness of it.

Bacon Taco

the black egal crunch fitness show

Aaron McFarland

I wish there was a negative stars option. This place is the worst experience I've ever had with a gym. Avoid it at all costs. Where to even start? I signed a contract a year ago March for Peak Plus (highest tier membership), after viewing …

Carter Hazelbaker

Great place to workout, but could use more variety for leg machines.

Smokie's Friend

Predatory Business Practices I have been a member of Crunch Fitness since it was Idaho Athletic Club about 5 years ago. I had a credit card on file for my monthly membership fee. Due to fraud charges and a change in my credit card number …

Rebecca Lee

When Crunch took over Idaho Athletic, the vibe was positive, and there seemed to be a lot of initiative on the new owner's to fix up the gym, and make it a top of line place to work out. That never happened. My sister and I traveled to …

Josh Pence

Nice facility. Sometimes the upkeep is lacking. Overall, it's decent. They just had new paint, new equipment and more installed in the last few months.

Me M

There were many mistakes made on accounts of a family member. By that I mean they said they'd pull the money out on a specific date after my family member made it known that's when she gets payed, and they ended up pulling the money out way …

Dustin A

Great spot to work out

Tom Gates

Awesome, staff is always very helpful and courtious. Equipment is in good condition and clean. I have recommended Crunch to people already.

Shawn Darrenkamp

Update: 5/21/2019 Spoke with the manager and found out that they were out for an extended time frame which is why my email went unreplied to. The manager addressed the issues and explained that turnover occurred and they are working to …

Tenielle Fordyce-Ruff

There employees are a bunch of liars. They promise you one thing, then they do another. I would not recommend this gym at all. It is constantly dirty, the employees are rude, and things are always broken.

Imoni Morales

Worst management!! They would not resolve my problem! They were charging me each month when I clearly canceled! They kept telling me to “ call state street location “ brushing of my problems to them but I signed up at this location. …

Alexys Hendrickson

Great gym, but its really hot in there! I get gased too fast. Its usually 75 degrees, but ive seen it at 78. Moist. (Recently asked a worker & they always keep it at 75)

Ally Whiting

If you’re looking for a new gym to try out, look elsewhere. You’ll get charged for things you never purchased or authorized, the equipment sucks and is always dirty, and to top it all off the employees sit around doing the bare minimum. The …

Dexter Bird

A friend of mine was deployed overseas and the manager fraudulently charged my buddy almost 2,000 for personal training sessions... I guess the manger has been doing this to quite a few people. It took months for my buddy to get his money back.. do not support this douchebag manager/ location.

Jay Miller

The AC is not adequate. too warm inside.

Whytnee Towell

I love working out here! Close to home and has everything I need

Janet Peacock

This gym is a joke. It’s filthy every where I look. Machines are dusty, blue turf in the CrossFit room is full of hair & dirt, and the bathrooms on occasion could be upkept better. The customer service is non exsistent. There is rarely ever …

YouTube viewer

Great gym!

William McNeil

Nice place just wish they could keep the hot tube and sauna open more often

Marion Harford

Everyone is friendly and helpful. My trainer listens to my questions and is careful with what machines to use. He does some hands on stretching which i think is helping me relax my tension.

Hot Angel

For a person who likes to workout, this gym is perfect. Have all the equipment. Just they need to have a sings for people who like to sit in the machines and they don't workout.