Reviews of Crunch Fitness - Bloomingdale (Gym)

Christopher Brown

New equipment, always clean, and a great environment. All of the staff is extremely friendly. Thanks Crunch!

Carrie Leisure

Terrible. Awful. Horrible. Dreadful. Appalling. Horrific. It's one thing to run an awful business. It's an entirely different thing to scam people and steal from them. The reviews here of this scam operation make me sad for humanity. Changed bank accounts, they'll get no more from me.

Catherine Kent

It's a hit or miss depending on how the staff feels that day. They could ignore you and make you wait when you walk in and then throw an attitude once you do get their attention or they could be friendly. Staff needs to make customer service more of a priority. Once I move past this, I do enjoy the gym itself. It's patrons are friendly and they have a good variety of equipment.

Danielle Watkins

Best experience at a gym! People are nice and very welcoming! They offer plenty of classes and have childcare! What more can you ask for!

kj4dx

I recently moved down to the area and was very impressed with the professionalism of the staff, from the minute I walked in the door. I was shown the club by a representative, Austin, who answered every question I had and treated me like a guest should be treated. What else could I want ? I JOINED !!

Leslie Dunavant

I really like this gym! It has a ton of equipment and the membership is really affordable. I needed some extra help so my husband and I both signed up for personal training. We see Alex (I don’t remember his last name) and he is amazing. The workouts he has us do are really challenging but I feel amazing afterwards. We also signed up for the membership that allows us to attend classes. We haven’t been to one yet but I’m planning to do those soon!

Denise Crawford

As a new member, I have been impressed with the machines, the trainers and the entire staff. Looking forward to doing some classes.

Chris Mcbrayer

I've never seen a more overcrowded gym in my life. I guess it's good for them but bad for the people that pay every month to use the equipment

Tito Contreras

Lovely gym to workout at, equipment is always clean and in working order. Definitely worth signing up for!! Brittany and Kelly on the weeknd help pump me up when arriving, awsome staff!!

Tiffany L

Horrible customer service!! I went to cxl my membership the person at the desk said I could place it on hold (I said ok but I have already done that in the past) she said no prob she would take care of it.. one month later obviously NOT I got billed as normal. I called to explain situation and of course I'm not able to get a refund because the account has already been on hold ..um really..wanted to talk to management but was too busy to take my phone call..great way to do business!

Justin Garcia

UNSANITARY. They now have papertowels (Literally) instead of wipes to clean the machines. Which no one uses. The flu is going around. They could at least put disinfect spray beside the thin, hard paper towels.

Kris Twain

The front desk staff was not friendly. There was a spanish looking guy who showed me around and he didnt seem very enthusiastic. The women's bathroom was pretty clean but doesnt have paper towels only air dryer which is annoying and it doesnt have a sauna. The kids club smelled horrible I could see dirty walls amd very empty. The gym was crowed barley any machines available. I heard so many good things about crunch maybe I should try there new locations because this one sucks. Ill stick to ymca for now.

Julie McDowell

All of the other one star reviews pretty much summed it up. Disappointing at best. And now I can’t even cancel? Sounds like I’m on my way to a new bank account now?

Garry Ingles

Great range and selection of utilities and machines. The facility is always clean. The staff is fantastic!! And a special shout out to the Crunch Staff girls and Geo.

Aryn Horne

Went through a whole ordeal trying to cancel my membership - was told multiple different stories by different personnel. Initially was (rudely) told there was nothing to be done unless I physically came to the gym (no email, no fax, nothing would be acceptable). Finally, I was told the correct way in which I could cancel my account, but it took 2 weeks to receive an email response. The response (on Oct 17) was that it was taken care of & that I would receive a refund and my account would be canceled. I have yet to receive a refund, but I'm assuming the account is canceled since I haven't had any additional charges. I have followed up twice since then with 3 different emails: customer service entry on the website, emailing straight to the branch, and emailing the manager who responded on Oct 17th about the refund/cancelation. I was originally planning to rejoin once a location opened closer to my home, but will be looking elsewhere & suggest the same for anyone else considering this gym. 12/9 UPDATE: I was told via e-mail that it was going to be taken care of (cancellation and refund) back in October (as mentioned in my original post). Never heard back and didn't see any refunds from Crunch as of 12/5, however, I assumed they at least cancelled the account since I wasn't getting charged anymore and I received the aforementioned e-mail response. Earlier this week I decided to call into their ABC main billing HQ regarding the refund... There's an automated overview of your account prior to speaking to a representative - it tells you your balance, your next billing, etc. Apparently, instead of cancelling my account, it was "frozen" and they were planning to unfreeze it in January and start billing me again. Wow, was I glad I called. According to the customer service rep, they "initiated a refund" back in Oct and then reverted instead to a frozen account, which only freezes for a set amount of time before billing starts again. INSANE. At this point I'm furious, but the ABC rep was amazing (thank you, Maria!). She originally was telling me this had to be handled by the branch, but after I forwarded her all of the e-mails and she saw for herself the ridiculous lack of communication & customer service, she took matters into her own hands... She was extremely apologetic, responsive, timely, and even got my my refund within 4 days of contacting her! If only this was the attitude from the branch itself...

Carlton Potter

Kelly was a huge help and really set me up with upgrading my account.

Henry Betancourt B.

Great place to workout

Ron Boyar

After being a member of the Y for 11 years I decided to tour Crunch Bloomingdale and am very glad I did. I have been a member of Crunch since it opened and love the new weight and cardio machines they offer and their extended hours of operation. The facility is kept spotless and the entire staff is extremely knowledgeable, professional and friendly. Crunch is a great place to work out!

Matthew Simpson

My wife and I joined Crunch fitness on 12/05. We initially went in for a tour of the facility administered by a desk salesperson named "Saul". During our visit, Saul took us around the gym and my wife and I liked how it looked however were not ready to sign up at that moment. Saul attempted to apply a high pressure sales tactic about how what he was offering wouldn't be available if walked out the door. Knowing the tricks gyms and other organizations play..I opted to leave the gym and not concern myself over it. After further discussion with my wife..we decided to sign up the next day. We ended up signing up with a nice girl that helped us through the sign up process and low and behold, what Saul was offering at the time was exactly what we signed up for the very next day. A week in, we continue to go to the gym. It doesn't stop there. Saul has harassed my wife with disparaging comments about her visits to the gym. Additionally, I attempted to contact the gym to reach my wife during her visit at the location due to emergency and was unable to reach her on her cell. Saul located my wife and under his own assumed reasons for my call, made additional disparaging comments to her regarding the reasons for my emergency contact with her. I will be notifying management to Saul's inappropriate behavior towards clients. Otherwise, the gym seems to be fine for now.

Paul Hoffman

Great place to work out, no pressure and plenty of exercise options

Jesus Vidaurri

So I have been a member of Crunch Bloomingdale for almost 4 years now and all I can say is that I’m sticking with them for a long time. The service is great, the staff is friendly and the gym/equipment is like no other gym around. If you are a athlete, bodybuilder, looking for a resolution, young, old it doesn’t matter, this place is for everyone. Check it out and become a member. You won’t regret it.

Jill Ritenauer

Best place to workout around!!! It has everything for everyone, without paying an and a leg for it!! The staff and management team are all super friendly!

Sylvia Lomboy

I'm a woman in my mid 50's. My husband is a retired Sergeant Major from the United States Army. We have traveled the globe together and this is, undoubtedly, the worst gym that we have ever signed up for. A) It's crowded - we waited for nearly 30 minutes for a single machine. When we finally got on the machine, we were working out on that machine together. My husband and I. A young man came up to us and told us that we could not work out together that if we wanted advice that we had to pay a personal trainer. What!!! I explained that we were married and have been married for 31 years. He said it didn't matter and he would have us thrown out. I let it go. B) It's FILTHY. The machines are saturated with bodily fluids. There was feces all over the seats in the women's bathroom and you could smell the stink from outside the restroom area. C) No towels are provided. This is why none of the machines get cleaned. You sit down in someone else sweat. D) The staff is terrible. I wouldn't hire them to mow my lawn. And worst, when I had finally had enough, after just 2 weeks of going here, I cancelled the membership. Low and behold, as everyone has mentioned on here, they continued to draw monies from my account. But, it wasn't the monthly amount anymore, it was an increased amount.I've never had so many issues with a gym in my entire life. Someone said RUN AWAY, they were right. RUN FAST!!!

Roger Scott

Come on Crunch. Need to spend some money on repairs. I love coming here but the equipment isn’t maintained very well. Sauna is down more than it’s up it seems. There’s at least 4 leg machines down currently, the black ropes for the cable machines are so worn it looks like they’re about to break at any moment and the single handles for cable machines are nearly non existent and they ones that are there are so worn out that the padding is ripped off. Great place with great staff when equipment is maintained.

Laura Rby

Cisco Barry, #trainerthatcares. If you're looking for fitness without judgement, fitness designed for your lifestyle, someone to guide you to better health safely... you'll find it at Crunch Fitness Bloomingdale with trainer Cisco Barry!!! Try his boot camp! You won't be sorry, you'll be back to join his family!!!!

Bradley Leisure

WARNING!!! These guys are crooks. They will continue to charge you over and over again after you've cancelled. I was able to actually use the gym one time as it has a terrible overcrowding issue - equipment is never available. Staff is unwelcoming, rude and unhelpful. They will steal your money for months after cancellation. You've been warned. STAY AWAY!!!

Allison Barber

I love Crunch! The people are amazing, staff as well as patrons. Crunch allows a large variety of classes (which kick butt), cardio machines, a "cross fit" type area, plenty of free weights, and weight lifting machines. You are free to do your own thing or take advantage of the awesome classes with group instructors that will motivate you beyond what you think you can do. I have a physical disability... at Crunch there really are no judgments. You work to your limits and you are able to modify when necessary. There are people of all shapes and sizes here and everyone is encouraging and truly happy to be here. I love Crunch so much, it has become a place for me to spend time with family and friends as we all work out together! Come on in and try it out TODAY!

Trisha Scarborough

I like this gym but the child care needs to be open later on the weekend! They close at 12 like really? The hours should be longer on the weekends when people don't have to work! I'm very upset about this! I may cancel my membership and go somewhere else!

Christiaan Webb

Crunch is a great gym and has a very friendly staff. I have been working Paul Collier a personal trainer there for about 3 months. I have seen tremendous results working with Paul and would recommend him to anyone. No matter if you are looking to lose weight or see muscle growth Paul is your guy.

Ashley R

The gym itself was fine, but extremely busy...Very difficult to get on some of the weight machines, especially since some people feel that they can use a machine for 30+ minutes straight ( i.e. the squat rack). The following experience ruined any redeeming quality the gym actually did have: My husband and I moved to another state where Crunch does not exist. We (thought) we canceled our membership many months ago, but my husband recently saw they have been charging us membership fees for the past few months as well as two annual fees. After many (15-20) phone calls to this Crunch and their corporate office, we kept being told we could not cancel our membership without being in person. Sorry, but we are not going to fly across the country to cancel a gym membership. They finally agreed to cancel our account after about 2-3 months of arguing. Ridiculous! After being told multiple times we were getting a refund we still kept getting charged. We had to dispute charges with our credit card company twice and block Crunch from charging us anymore, since they still refuse to stop.

Daniel McAfee

I have called and emailed to try and end my account with them with no response. I was told it is a month to month agreement so why am I continuing to get emails saying I owe almost $200!!!!???? I would never recommend one of these places to anyone. Every other gym I have went to if you don't pay you do not train that is it. Not continue to try and bill you for a service that you have not used. This is B.S. and I wish they would get it fixed.

Jonathan Reysen

Awesome place to workout for the price

Jennifer Wallace

We re enrolled today, and James at the front desk was very rude. There were 2 other employees with him and he keep ignoring us to help other people. I seriously almost left because of that. The other employees were just standing around. If I didn't love the gym I would have left. The workers just keep getting worse with their attitudes. Please fix, thanks.

Jo Ann Summerall

No Judgements. Enthusiastic, trained, professional staff. A multitude of options. Dynamic Personal Trainers. I entered the door just wanting to be able to breathe better..., I'm breathing better and taking baby steps to wellness. I'm greeted with smiles and kindness everyday! I'm grateful for Crunch!

Juan Velasquez

Had just come back from college and my friends asked me if I wanted to go to the gym so I said sure. We walked in and it seemed like a nice gym, my friend handed me a guess pass and I went up to the front counter and handed one of the managers the pass, I think his name was Bryan. He looked at me and out of nowhere started screaming at me " If you already used this pass you can't come in here!!!". That's not an appropriate way to treat a first time costumer isn't it? I told him that I had just gotten back from college and that if I had already used the passed why would I even come back. He looked at me dumbfounded and started screaming again " ok let me check the system and if your name is on the square you better get out of my gym!!" I stood there with a blank stare since I have never been mistreated like this before. After several minutes of looking for me throughout the entire system he finally realized that I had never used the facilities before and his whole attitude changed, he even got the courage to ask me what college I went to even though I was wearing a Duke hat. When I told him that I go to Duke, you should of seen how embarrassed he got and his entire time towards me change rapidly. Bryan, or whatever his name was, was racially profiling me because I am Hispanic. I feel disrespected and embarrassed because he probably didn't believe my story cause of my race. I wasn't able to enjoy my workout after that and can assure you I will never step another foot in Cruch after that one workout. The gym itself was crowded and all the machines were taken up. For my money and if I still lived here permanently I would pay the extra money to go to LA Fitness not just for the better facilities but for the great customer service something that is clearly lacking at Crunch and it comes from the top. Hopefully the people at Crunch are able to read this review and do something to change the way they treat new potential customers.

John Creighton

Terrible experience. ..

Emily Polney

My fiancé has been a member of just about every gym. A few months before our wedding he was really adamant that we try Crunch Fitness in Valrico. I dragged my feet and complained the whole way there, imagining that it would be just another gym. Wow was I wrong. Since we have joined Crunch we have been almost every day. He loves the variety of equipment and cross fit gym, and I love the fitness classes. I'm excited to get started with one of their highly qualified personal trainers as well. I have been very please with Crunch and their whole staff.

Holland McKnight

Very rude staff and constant maintenance issues.

Reena Angela

Michael was my personal trainer for a few sessions and he really took into account what I wanted to achieve in terms of fitness goals. He was also really motivating and helpful in teaching me new workouts. Highly recommend him!

Jacob Jose

Everything is awesome. Except the horse that comes in every Tuesday.

Silvio Diaz

Too many people

Grace Alexander

Very pleased with the gym and staff. All the equipment is new and the building is amazing. Only complaint that maybe I can have and it's not even their fault is that everybody loves it so much there is sometimes a difficult time finding a parking spot.

Rachel DeBoard

Fantastic gym! Fabulous, knowledgeable and friendly staff, trainers & instructors!

The Gunther Group

I love this place .unfortunately I may have to change gyms because the hours are only open until 7 on the weekends

Julian Melendez

The customer service is great...they are very grateful for having us as a part of the crunch team I feel at home here

Old soul vibes

I have never had any issues while coming here. My trainer Michael warren did an excellent job. I informed him of my knee issue and he tailored a workout plan to make me stronger. I asked him to motivate me while working out and he did just that! He pushed me to do things I didn't think I would be able to handle and most important, I was dancing again!

Amanda Begy

Great gym with wonderful staff! Everyone is very helpful and willing to show you how to use equipment. Come try it out!

Jason Versace

I came from another gym (-- Fitness) and I enjoy Crunch much better. I like the machines by Hoist and the Cross Fit section is an added bonus. Plus the staff is more attentive to the members as well. With Regards, Jason

Ellen Rudd

Unfortunately, 1 Star is the lowest that I can select. After recently moving to the area, my husband and I got roped in to joining this gym. They put little signs out advertising their low cost of membership, what they don't advertise is how difficult it is to get them to stop charging you long after you've cancelled. This company engages in theft. Flat out. They continued to charge our account for fees (8) months after cancelling. We put a block on it with the bank, and they would go through and change the amount so that the block wouldn't work and we ultimately had to close our account. My neighbors warned me, I didn't listen. DO NOT JOIN THIS GYM. Go to the YMCA, Orange Theory, CrossFit or just run outside. The staff is clueless, rude and they don't care about their clients. Why? Because they're going to charge you until you're dead in the ground.

Lexx

Staff here is wonderful anytime I need assistance and someone always greets you coming in. The gym is always well kept, though I wish there was another location elsewhere to relieve some of the traffic to the gym. It can be busy sometimes.

Michelle Leija

I been coming to crunch for about 6 months now with my 2 year old and at first I felt very uncomfortable but weeks pass by and the staff are so nice, and they are always clean. Never a day goes by when I see the cleaning staff not clean, she's always vacuuming and cleaning the bathrooms. I believe it's just her doing it but she's doing an amazing job to upkeep a whole gym clean. The front desk staff are very nice, they always greet me and give my kid a high five. The daycare staff are great as well, my kid loves going to the gym and play with the other kids. Good job guys!

John Rio

Great place to work out. Friendly staff and great equipment. Highly recommend!

Kelsey Mcgough

This has got to be the best gym I've EVER been to! The front desk staff is great, always smiling and waiting to give you a high-five on your way in and out. The gym is always clean, I always see someone walking around with a rag. The locker rooms are big with tons of lockers, changing rooms and showers. There is so much equipment, something is always available. And the Personal Training Staff is amazing. I have a trainer (JT), and I would 100% recommend getting one. I've seen amazing results. So all around, its a perfect gym for anyone that wants to get fit and enjoy doing so.

Dante YT

Love the classes and the hydro massage

GrantK

After looking at some of these poor reviews regarding canceling/billing issues, I felt compelled to share my experience with Crunch Bloomingdale. I cancelled my wife's membership last year and had no issues whatsoever. I told the front desk associate that I wanted to cancel, and it was taken care of. I have had no additional fees or charges on my account. I workout at Crunch about 3 times a week. It is always clean, staff is friendly, and trainers are helpful. I was taken by surprise when I read some poor reviews.

Emily Miller

Lots of options and equipment that is unavailable at other places. However, this place gets slammed pack. Even with all the equipment, be prepared to modify your work outs (KB instead of DB or BB etc.). I dont know if they consider space to client ratio but it doesnt appear to be that way.

Jeff A

Place is awful, rude employees that will cheat and scam you. Spend your money elsewhere or you'll likely regret it.

Johem

Nice gym but I wish it was 24 hrs they close to early on weekends.

CK 25 Rae

Awesome gym, very clean and equipment is properly maintained. Staff is super friendly especially Kristey.

brendan chen

Used to be a great gym but the new racks were designed by a idiot. I almost fell over unracking really light weight because of the hooks. It may sound petty but $10 is not worth a sprained ankle or worse. But hey they got machines and a crossfit area now so you can injure yourself there also.

Ryan Chadderton

I like this gym a lot. It's clean, well maintained, and has a consistent group of people working there. There are, however, four rowing machines and only one works. Otherwise everything else works and is clean.

Lisa Miller

Love my gym..

Francesca Olson

Paul Collier is a talented and may I add gifted trainer. He has the ability to motivate me to go past what I think is my best to new levels that I never dreamed I could ever have accomplished! His workouts continue to be fun, innovative, and never in the least bit boring. While working with me over the past four months he's focused and patient, having to demonstrate proper form over and over. [I'm not well coordinated] Besides my gaining a new level of strength and fitness, shrinking my body size and shaping my muscles, this girly-girl has come to love weight training something I never thought in a million years I would have enjoyed. Thanks to Paul, Crunch's best certified trainer who truly lives up to their motto 'No Judgments'!

Tyler Zeigler

So today I went crunch with my mother I was doing legs and I got approached by the personal training manager Ryan, Ryan said that I cannot be training somebody. I thought that he was confused so I said Ryan this is my mother were working out together He told me that the agreement that I signed it doesn't matter what the relationship is between you guys you cannot be training. Ryan said they have personal trainers that can help or if you need help. After we say OK thank you Ryan he wanted to tell us again and three more times that I could not be training her and He would flag my account and revoke my membership if he ever saw me doing it again. Ryan started to yell at us telling us that there is over 9500 members that go there , and when I told him that I heard them Ryan the personal training manager got in my face and told me that I had not heard him. Thanks crunch fitness I thought this was a place i could workout and enjoy but now I don't know.

Kristi Sargent

Crunch has everything you'd expect from a gym and more! The childcare area is safe and has a nice variety of toys. The gym is meticulously clean, including the locker rooms. I was scheduled for my free training hour with Caitlyn Dickey and she was so awesome that I scheduled another Express Session with her. She really took time to listen to what I needed and my limitations and created a workout just for me. It's refreshing to walk away from a trainer session feeling so energized! Thanks a ton, Caitlyn!

C H

I absolutely love this place, its definitely the best gym i have ever belonged to and the classes are very challenging and a blast at the same time. Very happy that I joined!

Jeremy Hall

Nice gym with plenty of equipment and space for the price. It's way too packed for me in the evenings but you kind of expect that at this price point and it's not really busy at all around 7:30 am.

Christian P.

Great gym, membership prices and excellent staff, although I don't use personal trainers. Did get a staph infection on my arm from a heavy bag but that was when there was a boxing room which has now been turned into a group cycle room and is very clean. The infection could have been avoided so I can't place the blame solely on the club's lack of cleanliness.

Cute Little Suzie

Nothing but positives. Considering the high traffic of members the gym is kept immaculate. Always a considerate greeting from the front desk and the rest is up to you.

Richard Bogle

Nice place, does get a little crowded

Knitful Dezigns

I started training with Paul at crunch in November and have seen/felt tremendous results. Not only does he focus on your physical training but he goes in depth on the fundamentals of a healthy lifestyle change. If you are ready to work hard and see results go visit Paul at crunch, promise it'll be worth it!

Beatrice Queen

The bathrooms are disgusting and continually unclean. Although I cancelled my membership in writing their collection agent ABC financial is still trying to charge me monthly fees. They try to say you must cancel "in person", and this is a bogus attempt to stop you from canceling your membership, what a scam!

Daniel

Good gym and the remodel has improved it even more. However, there is one trainer in the AM that plays their music WAY to loud and it bothers all the early morning members. The front desk staff even asked her to turn it down and she didnt. This is getting to the point that members that have been there from day 1 ate leaving. Needs to be addressed.

Michael Nelson

I haven't been able to work out in about 15 years and now thanks to the health insurance I can. This is truly a no judgment gym and very friendly atmosphere. They can accommodate anyone from beginners to the most experienced. This was one of the best decisions I have ever made in a very long time.

Leila Easters

I have never felt so comfortable at a gym before. Everyone is welcoming, friendly and absolutely willing to support each other. I've been training with Alex and he has been amazing! I've definitely found my gym!

Anthony G Canizares

Great local place to relax and sweat. Great team, great job Tony! Thanks for being a part of Valrico.

Brittany S

I will try keep this short and simple do not go to this gym yeah the gym is nice and all but they are thieves. Point blank. I have called and emailed and talked to 3 different managers since October 13th back when i moved away and cancelled my membership because i moved away from any crunch fitness gyms. Month to month my card was charged and everytime i called back they said it was taken care of by a new manager because the new one was gone and they cannot do anything about my previous charges to my card but they will take care of it now. Three months now i have been charged for a membership i have not been using and was just charged a renewal fee for the new year and called and again its been "taken care of" If you do not want your money stolen when you leave then i suggest this not be the gym for you.

unstoppablequeen bumpa

Love it

Victor Collazo

It's a really great gym, music is good and the stuff is cool here

Dalisa Montanez

John was of great assistance to me with setting up my membership. A Welcoming atmosphere and wonderful customer service was provided for me.

Joshua Kimmel

The only complete gym in the Brandon area.

Nancy Jennings

I went to crunch last month they said I could cancel my membership on November 2nd and for me to email the manager. I called them today and he said I needed to pay my annual dues of $39.00 to clear up my account. I went there and they added another month on top of that. This place is nothing but a rip off. Be aware you can not cancel you membership until after 4 months and an annual fee then another month on top of that. I would never recommend this gym to anyone.

Da_ricks cjannel L

Nice gym. Lots of equipment.

antonio gonzalez

Great place to workout, only crunch with a GHD (for abs)

Coreen Andre

Michael Warren is great trainer. He's motivated and knowledgeable. My workouts are a lot more enjoyable.

Timothy Conley

Great staff, great atmosphere and well kept!

seba mognoni

Great place to lift. Plenty of different types of machines and plates for Olympic lifting! Did I mention even a little area to get some do some decent CrossFit excersices. Only con in my books is that it gets a bit crowded sometimes. But nothing serious if you wait for a spot. Other than that, this gym has a great atmosphere and even better team running it! Always feel at home here!

Lexx Cache

I love how the crunch fitness team interacts with their memebers. Friendly, outgoing individuals. Laid back and relaxed atmosphere. By far the best gym I have been a member of. Wouldn't think about going anywhere else, hands down!

Max Max

Terrible customer service. I would not reccomend using this location or the personal trainers!

Monty Mathis

Crunch Fitness is a good not great gym. Every gym has some issues and this one is no exception. Let me start by stating that the front staff is very friendly and helpful. Unfortunately, that is the only place you see any staff, at the front desk. Now the problems; 1. People always leaving their weights lying around or loaded on bars. Staff does not monitor this at all. You get two workouts, one removing someone else's weights and then loading yours. 2. Equipment repair/replacement is slow. Took over a month to replace a chest machine. 3. People lounging on equipment. People are texting, reading emails and occupying machines. Staff should be walking around telling these rude people to get moving. One guy comes in four days a week and puts his towels on three machines at once reserving them for himself. Staff has been told and he still does it. Crunch could be a great gym if the staff were more involved in keeping the discourteous and selfish people under control. It would not take much of an effort and it would make it a much better place to work out.

Coral Mcvey

My only complaint is I wish they were 24/7 the gym hours are not made for someone who works weird hours. Staff is very friendly and the place is always clean.

Travis L. Smith

I have been with this gym since they opened its doors in Valrico last year. The gym is nice, clean, and up to date. The staff always greets me and say "have a nice day" as I am leaving. I have had a couple of issues (created by me) and the staff was patient and friendly during out interaction. This gym is awesome; I will continue to visit 3x a week to improve my life balance.

Will Falcon

Read your reviews. Very arrogant staff that touts "energy" yet scoowls at you when you suggest something. Another thing that drives everyone crazy is that the music is so freaking loud you cannot hear the TVs or your own device. I spoke directly to one of the arrogant staff up front let's just say his name is "man bun", and I was told that it keeps the energy level up in the gym. So I ask is this a gym or a dance club? Why do people bring their own iPhones and devices in here? Read your reviews and make adjustments to your company. I am giving this a one-star for the reluctance to take a hint. I will be here long after they replace the staff at this establishment. The staff will be on the street crying and complaining about this place at the next Fly by Night gym they work at. These comments can be amended but I doubt it.

Paul Hufnagel

Others coming forward on here have inspired me to write a review, which I never do. But these guys, this "company" is so horrible that a review must be written, an honest one from a guy that wished he would have listened to others. I encourage people to read what has been written here and take your business elsewhere. Like so many others on here, I cancelled my membership with these cheats and 5 months after being charged, month after month, and being lied to repeatedly by a staff trained only in deceit and deception, I was forced to close my bank account which I had with the same bank for 27 years. Go figure that one out. The final time I called in, I was told that I could come into the gym and show them what I was willing to do about it. If you want to be lied to, threatened and stolen from, this is absolutely the gym for you. Sign up, give them your account information, your credit cards and your first born child. But, don't ever say you weren't warned. Good luck, you're going to need it.

James Farrier

Read all of the reviews carefully before you make the worst mistake of your life and sign up to this place. The staff, if that's what you call them, are not properly trained and the customer service is the worst. I've spoken to 3 different managers and probably 8 employees over the last several months over being charged multiple fees, annual dues (several times a year) and this all after I cancelled the membership. They will try to make you jump through hoops to cancel. Make sure you cancel with your banking institution FIRST or you'll be paying the rest of your life to these low life scum.

Dale GARDNER

After Thanksgiving of 2014 I began training at Crunch – as an over 60, overweight, out of condition female. Paul Collier was assigned as my orientation and assessment trainer. I was so impressed by his professionalism and knowledge that I signed up for his services and have now been working with him for the past four months. He is an amazing trainer, very supportive, patient and positive. Paul started by asking what my personal goals were and then helped me to set reasonable attainable objectives. He demonstrates each exercise, explains the muscle or muscle group being used then carefully monitors my movements ensuring I’m doing the exercise properly to reduce the risks of injury and maximize my progress. His vast personal experience and technical knowledge have helped me greatly improve my strength and stamina so that I can work out and enjoy it! He is creative and inventive, constantly using new and different strategies to help me get stronger and enjoy my sessions. I have gone from exclusively using machines for gaining initial strength to now using free weights to move to the next level. I’ve lost weight, feel stronger, more energetic and more confident. He diligently monitors my progress, encourages and challenges me at every workout. Paul’s understanding, resourcefulness for teaching and enthusiasm for personal fitness is truly inspiring.

Bill lopas

Great variety of machines, clean and easy parking. Only con is the spray bottles many times are missing or don’t work, and paper towel dispensers don’t work. Overall, great place to work out

Enid F

Great place to work out at plenty of equipment for everyone to use

Mitchell Ronfeldt

Clean facility, good staff, and plenty of equipment.

David Cutcher

Along with millions of other Americans, I felt it was time to take my health back for New Years. I decided to join Crunch Fitness Bloomingdale primarily because of 1) distance from home, 2) cleanliness of gym, 3) newness of equipment, and 4) staff professionalism. So far, after my first month, I have to say I made the right decision. They are still 4 for 4. Everything I saw upfront is still the case and I'll never fall for one of those "other guy's" cheap sign-up specials for less-than-satisfactory facilities and staff again. And if you've ever considered hiring a physical trainer (even for 4 weeks like I did), then I recommend these guys. It may seem like a little more $ than what you might want to pay, but I think it's on par with the industry average. I just decided it was time to jump start my health again and the investment is paying off. My trainer Frank The Tank has me sore from head to toe - and loving it! The other trainers seem to be as dedicated to their clients as well. Something I like to see. Overall, I give two thumbs up for Crunch Fitness Bloomingdale. Thanks, guys!

Dawn Soublet

Cleanliness is horrible. Bathroom looks like it is never been cleaned and needs renovation.

Stinu John

There is no swimming pool and 10$ is good idea

Marie Cowan

Amazing equipment, very friendly staff. I wish we had one of these gyms where I live. Highly recommended!

Marie S

Love this gym, people are friendly and helpful, I just wish for more yoga classes in the afternoon or evening

raysha hopfe

I've been a member at crunch for 6 months now and have loved every minute I spend there, which trust me is a lot! The employees and trainers are always so friendly and helpful. I have gotten into the best shape of my life while being there and will most definitely be returning when I'm home from college!

Mara

Nice but very very crowded all the time.

Robert Ballentine

Crunch gym itself is a ok gym, but getting any kind if assistance with bill questions or even basic questions the staff at the location was very unknowledgable and corporate was the exact same way because apparently franchises are non of their concern even if it DOES make them look bad since they are the same business. Ridiculous that it's nearly impossible to get proper customer service

Highway Man

Formerly LifeStyle Family Fitness.

Dhruv Patel

Good

Tony M

This place is shady as hell. The owner, Jeffrey Young, has charged me repeatedly even though I NEVER signed up to become a member - I only did a one day trial. This place is turning people into members without their consent!!! The gym is disgusting. The stalls in the bathroom were lined with boogers and the guy mopping took his filthy broom and shoved the broom under my stall while I was using the bathroom!!! Equipment is broken down and worn. Nothing is update and the entire gym smells like a fart. Do not go here!!!

thatgirlyanara .

This is such a wonderful gym. This is The only gym I have felt comfortable in. Every day I am greeted by name at the front desk usually by Kelly who is so personable with all members. She really makes me feel welcome. I highly recommend people come and try out this gym. No complaints.

Doris Sanders

The trainers do a great job of mixing things up, so it’s always something different and a fantastic workout. Super!!

Allie Alcala

I recommend this gym to anyone in the Brandon/Valrico/Riverview area. The staff is always friendly and welcomes in every person with a personal greeting and/or smile. No judgments, no mess, no problems!

john panoulias

I have spent countless dollars in the gym on trainers and have been nothing but loyal to Crunch... Today I was finishing up my workout routine with an abdominal circuit, in which required the ab roller tool. I went to the front counter to request it as politely as possible from the male assistant manager(whose name I can't remember), and after using it for two short sets I was met by the female trainer (whose name I will leave out), who engaged me with such a disgusting tone as to why I had that piece of equipment, I was caught so off-guard that I quickly returned them to the front counter and apologized for having them. I quickly left and returned my bag to my car. I came back in to get the general manager's when the assistant manager refused to give up the number and said "I will handle it", I was not amused. He was trying to brush me off as if I am some nobody that he will never see again. I go to Crunch daily, he will have to see me again, as uncomfortable as that makes me. I then requested to be refunded for the month of august, and my membership cancelled. He refused to let me do either of those things. I grew very impatient with this "manager". As my anger was rising and I felt myself beginning to lecture him on aspects of management, I gave up and stormed out. I thought it was over. He FOLLOWED ME OUTSIDE. I tried to ignore him until I heard him coming closer yelling "HEY! I'll HANDLE YOU!" over and over in a frantic tone. I turned to find him chasing me with his arms out provoking a fight. My adrenaline sky rocketed as I turned around prepared to defend my self and I ordered him to stay back over and over until he finally ran inside saying he is cancelling my membership without a refund. "Judgement free" is supposed to be the basis of Crunch, well I felt very judged. tomorrow I will be taking this issue up the chain, and until then I do not think I will be returning to crunch for a long time. Or at least until their management can get proper training and they stop using children with high school mentality

Lauren Alexander

I go to this gym daily and each time I go I get more and more disappointed with how it's run. They do have decent equipment, however, the atmosphere absolutely SUCKS. They play awful music (Barbie Girl plays a lot when I'm trying to DEADLIFT? HELLO? I'M NOT FEELIN' LIKE A BARBIE GIRL WHEN I'M TRYIN' TO LIFT.) Every time I come in, someone working the desk always seems to vibe off a rude attitude towards me. If you're not going to be friendly, don't work in customer service. Also, you're at a JOB... get off your cell-phones? This place is very unprofessional and I'm stuck going here until a better gym opens up or until I can save enough to buy my own bar and bumper plates. If you forget your headphones at home, you might as well just stay home bc the music they play here will make you have an awful workout.

Sam Logan

Just moved to the area and couldn't have found a better gym! Great people and great atmosphere!

Ilian Aponte

I really enjoy working out here, the staff is very knowledgeable and friendly, they have great classes too! But it's usually always packed.

Jonathan Jacob

It's a good place to work out

Prettyface Productions

Great place, good people, friendly staff

Bryan Green

Good crossfit equipment!

Paulette Bazán

Great place to workout I found my motivation here with Gina! She is a great trainer and motivates everybody to reach your goal! Bootcamp, Tabata and Zumba are the best with her! I really recommend her!

Kari Landry

Great Corporate Deal!! Also, great childcare room!

E.L. Abusaid

Just an awesome gym!

angry vet

Horrible experience... Not a good place to go if you are in to body building... The women staff there are rude espesually the fat blond chick...this gym is to much like planet fitness.... Only good thing about the gym is.....

Janet Yunk

Not able to use the membership due to teenager's transportation issues. Visited with them and they said there was a year obligation. Waited for the year to expire, but they renewed without our permission. Called to get this issue fixed, but they refused to fix it. Worker was unable to help at all. Kept repeating basic phrases, and giggling. Did not take my concern seriously at all. Told me over and over that they renewal fee would not be refunded, and that there was no one there to speak with regarding the situation. She didn't even know her own manager's name. Only that he was named Matt. No last name. I asked for the Owner's name and she only knew his name was Tony. Never offered to take my name and number and have them call me back. Obviously this place is NOT CUSTOMER SERVICE ORIENTED. They are only worried and concerned about bringing in monthly fees, even if the customer wants OUT! Who does that? It was misrepresented as a YEAR membership, and they obviously knew that and are taking advantage of the situation. Not solution oriented. Lack of business knowledge and employees with no authority to help customers. Giggling about the situation instead of being concerned. Robotic responses. Ridiculous.

Austin Michael

Awesome experience. They were so nice and it was so easy to sign up!

John Hamilton

Great staff. Great kid's center. Big weights.

Mandy Houston

I called for information and the woman I spoke with was very patient answered all my questions. I will be joining soon!

Jay Tee

Warren is the the Best

Kim Mclendon

Me and my husband joined Crunch and took advantage of trying out a personal trainer and thought we would only want to use the one time and "Paul Collier" was so Awesome he takes time with you and really works with you that we are still using him, we would have not used half the equipment in crunch had he not shown us the correct way to use them so that they will help you!!! Made it much more comfortable for us to want to go back.

capefear56

The gym's equipment is exactly what you would expect from any Golds Gym or LA Fitness. In that regard, it has everything a person would need if they were into bodybuilding/strength training or just casual fitness. The problem is that the gym's low monthly fee means a LOT of people in the area go to it, and it always seems packed at most times of the day. This in turn means you will be fighting for equipment, and that equipment will often break and be out of commission for weeks. I haven't had any issues with the staff; they work hard to keep the place clean and orderly. In a nutshell, most of the stuff works and is available most of the time, but always have a backup exercise in mind in case the equipment you need is taken/broken.

Caitlin Logan

I called to cancel my memebership on the 22nd of November. I spoke to a nice young man who told me "no problem o can freeze your account till March" I asked if while it was frozen if I would have to pay the monthly fee. He told me, "no you won't be charged." Cool. So December 27th rolls around and I'm charged $32 for my membership. I call and am told "well who did you speak to? We don't freeze accounts over the phone." I told him the name. "Oh he doesn't work here anymore..." Ok, I still did my due diligence and called to freeze my account. My account was overdrawn. I wanted a refund of the money I wasn't supposed to be charged. "Oh I can't do that. You have to come to the gym and sign a paper..." after several more minuets of this finally I asked to speak to a supervisor. I was told "you can speak to him but he's not going to give you a refund because you didn't sign the paper..." Clearly your staff is undertrained on how to properly address issues. Finally I speak to someone who gives me an answer saying "we'll refund your account you should get an email." (After I asked if he even had my email on file, which he didn't..) get the email for the freeze but no refund. I give it a few days to see if maybe it comes through my bank. Nope. Call again. They agree there was an error and send me an email stating the refund. I called today to see how long it is for a refund to post and they said 3-5 days. It's been 5 and nothing has posted to my account. I am so annoyed with how this branch is run and their lack of training and professionalism. Overdraw my account, argue with your customers, make them feel as if they did wrong when it's the staff who aren't trained...definitely work on your customer service skills.

Sandra Albritton

Great place to join. the monthly membership is affordable with no commitments. and it offers many things like child care, fitness class, boot-camps, free weights, boxing, tanning and more.... Place its clean and employees are cordial.

Edward Barthell

I was a member of L.A FITNES,and now a member of Crunch, and I am very happy

Ashley Himes

My experience here has been really good. We were offered a great deal when we signed up. We were supposed to get our second month free and we're charged for it but when we brought it up they were very happy to help us out and get it fixed as well as apologetic. This gym has a very nice staff and a great child care staff. I have recently taken a class taught by who I personally feel is one of the best trainers at this location who's name is Michael W., this man is uplifting, talented, kind hearted, encouraging and just all around amazingredients. Michale cares about his job, but most importantly cares for those at the gym. I've noticed others in my opinion to be about getting the extra monly in their pocket, the type of people that don't really care if you are hurting, or about your goals he is the complete opposite of that. Micale cares about your goal, your past and present unjuries, he doesn't make you feel like you've failed he's so great at what he does and his passion for what he does and his want for you to succeed is very inspiring. I recommend anyone who is searching for a trainer and or classes to come join crunch and ask for michale

Dj Waite

Fine and cheap for general fitness. They replaced the racks with new platforms that are less durable and limit what you can do on them. Go somewhere else for PLing or WLing

Jessica Plummer

It was like pulling teeth to cancel my membership. Some of the staff could use training in customer service.

Bam Bam

Great variety of free weights and machines. Fairly clean. Would not recommend personal training. Hire your own instead. Great prices too.

Darian Markham

outstanding place to work out and be apart of. Staff is extremely friendly, great customer service, wide variety of machines, and overall best club cleanliness.

Glen Miller

Price, friendliness, and staff knowledge makes this gym great. It would be 5 stars if it wasn't so crowded and if some of the most commonly used pieces of equipment were more widely available and/or in better shape.