Reviews of Retro Fitness (Gym)

Rich Metz

Descent gym, plenty of equipment. Takes too long to repair equipment and I can guarantee that one or both of the soap dispensers are empty or broken. 1 old school water fountain can create a long line as people are trying to fill their water bottles. The help is not consistent, some are good while others are clueless.

Angelique Peterson

Nothing to like

Kyle Stauffer

There is routinely equipment that is "out of order"; much of it should be replaced. Overall equipment and gym could benefit from more frequent cleaning. Management can be difficult to deal with. I would recommend finding a different gym if you can. Read the contract thoroughly before agreeing to join; if you find conditions not to your liking, look elsewhere. But hey, it's "cheap".

Andrew Corbett

Good gym

Chris Petrucci

Wonderful atmosphere and great staff!

Scott Gardner

By far the most afordable gym in DE while still offering exceptional equipment. You pay a low price of $19.99/month and you still get all the equipment from leaders in the fitness indutry like lifefitness, hammer strength, intek, cybex, octane, bosu, power systems and many more. Loads of cardio, free weights, selectorized machines and all the extras! Retro Fitness provides everything you need to get a great workout and get on the right track to a healthy lifestyle!

Margaret Michini

Just started working out again after a long struggle with cancer..i have specific physical issues that concern me...Alex the fitness manager informed me that she was not a trainer .unfortunately I scheduled a secpnd appointment with personal trainer..got a call that he had an emergency and would not be there....the girl Alex said Sorry there is no one else available at this time a of day. No offer for any alternative date or time.....this is my second time trying this gym...the first was five years ago...nothing has changed. I stick out my year but then I'll go elsewhere......

Banu Chandrika

Staffs are not guiding properly for cancelling the membership. I have asked them to cancel it 2 months back but still they have not done it. Telling stories each time. But taken my money alone correctly for 2 months and also maintenance fee of 50$. In total I have been robbed 90$ so far.

Rod Kirkner

Like going back in time to Holds.

Emily Hindes

It's cheap, that's about it. HORRIBLE customer service. My advice: Spend a little more elsewhere to save yourself from the rude and disrespectful management team at this Retro Fitness.

Oscar Gonzalez

Gente.. tengan mucho cuidado con este gym, ellos te hacen un contrato el cual se renueva solo y ellos no te dan esa información, luego te acumulan una deuda sin tu saber nada, y para poder cancelar la membresía tienes que pagar esa deuda, después que pagas el dinero te hacen ir varias veces al gym para poder ver al manager.. está empresa te roba tu dinero, no hagan ni firmen ningún contrato con ellos, Porque después te dañan tu crédito!!

Ecua Dre

This is where you go, when you're serious about exercise.

Amanda Jester

Good place to work out. Plenty of machines, all relatively new!

Michael Sammut

WOW the staff is great, the classes are a great way to change up your workout routine and the gym is super clean!

Greg McCoy

Visited while in town. Well equipped gym, staff was friendly, members were respectful and clean. Old school theme but everything was very up to date.

Rob Payson

Nice place to work out but no longer convenient for me. Virtually impossible to cancel membership. Went to gym twice and they told me no manager on duty so have to come back. Tried over phone and said I had to send a signed letter. Sent a signed letter but membership not cancelled. Now saying I have to send certified letter. Should not be that difficult to cancel services you no longer need. STAY AWAY!!!

Adam G

Great staff and manager! Very welcoming, always willing to help. Early morning and afternoon are best times. Plenty of equipment to use and it’s up to date...not run-down.

Kathy Levin

Have been a member here for 2 years, brought an interested friend to try the club, one attendant would not allow a pass, another attendant gave him a pass, when he tried to use it the 1st attendant blocked it, the 2 attendants finally agreed to allow him entry, no attendant briefed him on the club, then upon leaving, had difficulty getting his license returned. It was held behind the counter and the difficult attendant ignored us standing there. I complained to the manager Steve, he suggest I cancel my membership. Customer Service does not exist here,

Jay Decarlo

After being fired yesterday i signed up online,Today around 6am i was denied access to the gym with proof of my sign up, the manager lance Wilson called the cops because I requested to speak to Chris or Scott, Chris and Scott were always good to me but lance fired me with out any reasonable cause, Alex the fitness manager who is not certified body shamed me stating that I never lose weight because I always do the same work out, today she lied to the cops stating that I threatened her but I have proof that is a lie, I would never threaten a lady regardless of her unprofessionalism, I am very disappointed in these managers

Frank Lowther

Plenty of equipment, and easy access to the equipment. Clean all the time. Urinary needs fixing is the only negative.

Da Hoss

Just check the 5 stars vs the 1 stars ratings and that should tell you all you need to know. Canceling your membership is living hell.

Samantha Sherlock

I like it here. I can get it, do my workout, get out. Never did a physical exam or asked for personal teaining, but staff seems nice when I talk to them. I just wish a guest pass wasn't so much... $10 is a lot for one day..

Lauren Ogden

Went in for my first time with a free trial pass. Was my first time in a gym so big and there were a lot of cars parked outside so I was a little anxious but once inside it was fine. I am thinking about purchasing a membership there.

Courtney Messina

Don't do the fitness assessment that comes "free" with your new membership!! They challenge you way beyond capacity to make you feel much more out of shape than you really are, and hope that then sign up for a personal trainer. Trainer made me do an exercise Ive never done before in my life with a 20lb weight and Ive had friends who both said they almost threw up afterwards....very unprofessional.

Jeremy Smith

Out of date cardio equipment, same equipment always down. Bent bars, guide rods on machines bent and never lubricated. Can't wait to cancel membership. Was a member a few years ago and got tired of broken equipment after 2 years away tried to give it another go. Was a waist. In major need of a update on some equipment and keep up on maintenance on machines. October can not get here soon enough

Randy Garcilazo

Best gym around

AnnMarie

When will the air conditioning be fixed?

Clarence Lee Jackson

This is the best Retro Fitness location in Delaware. It has a spacious Locker Room, always clean and has more machines than the other two Retro Fitness locations have. I would highly recommend this Retro Fitness.

Anna Rousk

BEWARE. EVEN WITH EMAIL CONFIRMATION YOUR MEMBERSHIP IS CANCELLED THEY HARASS YOU FOR FUNDS.

brian sanchez

(Translated by Google) time (Original) gang

Charlie Thompson

Great gym with nice helpful staff. Up to date equipment.

John Orfetel

I’ve been going to this retro for almost 3 years now. The staff is always friendly and the equipment is up to date and well taken care of.

Chuck Wortman

It's a great fitness center, clean, top notch equipment, but their Sunday hours are terrible, only open til 5:00

T.S. Wilson

The staff wasn't attentive and the protein shakes are significantly more expensive the the other Retro gyms in the area.

Nick Satinover

Called the gym months ago to cancel membership. They cannot cancel over the phone. I had to visit the gym in person when the manager is on site in order to cancel. After doing this I have been receiving emails from ABC financial services threatening me with collection agencies and a damaged credit report. I've called the gym to get this resolved and the response was they would fix the issue and admitted to. It properly cancelling the membership but instead only blocking my card (I did not block my card). Received another email today from ABC financial with their 'final warning'. The only action on my account was taken by the gym manager, who did properly cancel my membership, leaving with me an issue that will likely go to the BBB to be resolved. And yes, I understood I'd have to pay the final month of the one year contract. Yes I've already called ABC Financial, they cannot resolve the issue either.

R JM

Good overall gym, clean and maintained. Good vibe too.

Richard Schian

I go early in the morning so there’s enough equipment/cardio machines. Bens brain teasers are great. Staff is always nice to me/my wife. Only thing holding back thy last star is the WiFi. Always in and out.

Christopher Calloway

Not a bad gym if you like a place that looks like Hulkamania ran wild all over it and rude, ignorant staff who don't belong in any gym whatsoever. If you DO sign up for a membership here, carefully read the contract as you might be surprised when you try to cancel it. Oh, and another thing. It's quite apparent that this location are using fake reviews to boost their rating as most of their ratings are not five-stars but they are one-stars. Deceptive business practices are not a good thing and quite frowned upon. Obviously, when people are unsatisfied with their memberships and go to cancel, and they're given the run around, they're not going to leave this place a great review. But it is VERY obvious when you go and try some SEO to cover your asses in terms of either being sued or people just jumping ship. Scott Barber may own this location and the one in Concord Mall but if you really want to complain, go over his head to Frank Acierno. He's the VP over at Concord Mall and I'm more than certain he'll take your complaints with weight.

Dustin Williamson

Tons of equipment, inexpensive, free weights, and extra space for body weight work.

Gabrielle Conroy

Good. Would be better if they cleaned the equipment a little more often.

Virginia Casey

HORRIBLE!!! My son signed up but he has been so busy at work he tried to cancel in May. They told him he couldnt cancel because he signed up for a year. I called several months ago to cancel him and they said I had to send in a letter. They NEVER mentioned it had to be certified. I called recently because he is still being charged and they said the letter had to be CERTIFIED. First I heard of that!! So I ran to the postoffice and had a letter certified. Now I am calling and they said it is 2 months after the certified letter is received. This company is so deceitful!! I am so disgusted with this!!! The rates may be low but that is because they hold you hostage for months after you try to cancel! NEVER JOIN unless you understand all of this!!!

K Cox

Great staff and manager. Very helpful with all my questions throughout my years at retro.

Ashley Fedorkowicz

awful customer service never get a phone call back from manager who now has to schedule fitness assessments, paid over $1800 in training sessions and still have been unable to get a trainer to actually use. Love the bear on and wish I could transfer my training there but of course they dont allow that!

Bruce Tobiansky

Don't ever try to cancel ; you can't! They have been telling me for 3 years they are getting WiFi; still waiting. This is 2015, who doesn't have WiFi for guests.

Kathy Mowczan

Cheap with lots of equipment

Noelle T

I've been at this location about 6 months now, previously I went to the bear location for over a year, I enjoy it... less crowded, equipment works and there's plenty of it, most of the staff is helpful. The cancelling issues could probably be resolved if people read their agreements closely, it's not an easy or convenient process but it exists, so read it.

Larry Denburg

A well equipped gym. If you've ever seen a piece of equipment, they have it here.