Reviews of Garden Ranch YMCA (Gym)

Kitty Wooley

I love the group classes in the aerobics and cycling studios. They are taught by a few special instructors who work on their own skills continually and also empathize and understand the mindsets and ailments that may stand in the way of others' peak performance. Their savvy instruction offers the possibility of nearly unlimited growth while helping us build skill and reminding us that we own our workouts and can pause if we need to. Having that "permission" made it possible to be back in class 7 days after I had major colon surgery two years ago, which helped me stay upbeat and heal faster. The weight/equipment room and its staff is just great. It's a harmonious place. At the moment I'm using the treadmill with the Lolo app in between class days, or the same day if a meeting makes me miss a class. The track provides an interesting view of what's going on in the gym (both sides!), and it enables me to experiment with walking speed, stride, and other mechanics. If I'm a bit early for class, I usually go up there and count laps to see how much of a mile I can put in before it's time to go down to the studio.

Natalie Evans

This location has the best lap pool in the Colorado Springs area... But they constantly hold swim lessons in two lanes and water fitness in the rest, I always get booted it seems no matter what day of the week I go. It's a shame they have such a good lap pool that lap swimmers hardly get to use.

Stephen Taylor

Not a bad location. Patrons are nice. Front desk staff are pleasent. Machines are always readily available when needed. However, staff members who work in the gym area have poor customer service skills and are extremely stand-offish. Meehon is a wonderful employee and is an asset to this location.

Shannon Witherspoon

Tom and Dave are amazing!! They are so good with the kids and make learning to swim fun. I was amazed that both my girls were able to swim all by themselves down the length of the pool after the 2nd lesson.

diane savage

The track was about 100° today. Fans were put in the big gym -perhaps to blow the hot air UP to the track? Ridiculous!

Victoria Carter

The Sunday before spring break I called and asked if my 5 year old had swim class on Monday still and the front desk said yes they do, we went on Monday and didn't find her swim class, when I asked the front then they said there is no swim class during spring break. I said ok, wasn't a big deal then but on Tuesday I call TWICE about daycare since me and my husband have to go to work and both the front desk says 8:30 am is when it opens. So I couldn't drop her off or I would be really late to work so my husband called his job and told them he was going to be a little late so he can drop her off, he goes to drop her off and they said they don't have daycare there but try downtown, my husband was furious since we called TWICE to ask then he called downtown and they didn't have a straight answer on if they had daycare! So he had to just call off work and got written up! I am disappointed that the daycare doesn't open at 6 a.m. like the before daycare YMCA at the schools and that they don't know their schedule!! Whenever my daughter has a snow day or on break now me and my husband have to let our jobs know we are gonna be late every time!

Kay Stricklan

I've enjoyed playing Pickleball at Garden Ranch a few times, but I regularly participate in several different types of classes ... Silver Sneakers, Tai Chi, Yoga, Zumba, and Cardio Drumming. I even invited my grandkids along to a drumming class and they loved it.

Mark Hoffman

The classes and instructors are 2nd to none! While the facility needs work--it's still getting the job done for now. Great fun and friends made thru the pickleball group as well! I also very much like the inclusive and encouraging atmosphere at the Y--it truly is working to build a health spirit, mind and body for ALL--since no one is turned away for lack of ability to pay. I like the community feeling and comradery at the GRC Y. I love seeing people of all ages and abilities doing what the can to stay health in a safe and encouraging atmosphere. It's a family and community place to be and makes us all better people!

Monique H.R

Has a close family feel, with great people including staff and members.

Damian

Staff is decent. They lose three stars because three times I've been lied to by their schedule only to have my concerns shrugged off and ignored. I get a schedule for a reason, but when old people can migrate in and take it over whenever (wasn't in the schedule ) why would I take my daughter back to swim? Sunday, schedule says the pool is open, reception tells me it's never open and Sundays and everyone knows that. The straw that broke the camels back is when they do it directly to my daughter. Schedule says bounce house Friday morning. Kid looks forward to it all week. Says it's valid until march, but no. They pull it out and let the kids see it all uninflated, get disappointed, make some vague excuse about basketball, and do something else. When you print a schedule it shouldn't be too much to ask to follow it, but it seems to be for the Garden Ranch crew. I don't think we'll be back.

Sierra Spencer

Staff doesn’t even speak. They don’t acknowledge when you walk in, you just scan your card and go... I walked by atleast 7 staff members and not one of them said a word... I’ll stick with the Y on jet wing

Andrew Ibarra

12/28/18- First time here in about a year and they decide today's the opportune time to do a fire drill... in 13 degree weather. Everything seems to be broken in the times past that I've come. There are better gyms around. 2017- Never open at the right times if you work and have kids. They claim to be family oriented but apparently this is family oriented if you are the stay-at-home parent. I work 8-5 but that's on a good day. I come home and eat, help clean up, get the kids to bed. By that time it's already 8. Now that I have some free time I decide to go and swim some laps at their pool at a quick glance at their website it says the Facility and Pool hours are from 5:30 - 9:30 on the day I am going so I grab my trousers and off I go. After showering before entering the pool the lifeguard stops me and tells me they're closing. It's 8:30! That's not what their website said?! I went back to their website and found to my dismay (you have to scroll down further) that there is a separate "pool" schedule APART from the one that says "Facilities and POOL". So I'm soaked and don't have regular gym clothes to work out it and went home with nothing accomplished (other than this review). Besides this one occasion they are closed on even the smallest of holidays which is really the only other time/day I have open to come. So if you work and have kids at home, choose somewhere else besides the YMCA. I would but my wife is currently stay-at-home so it works out for her.

Jane Switzer

I'm not a member, but took my grandson for swim lessons. The classes were very small, with lots a one on one attention, free swim time, and fun, informal atmosphere. The facilities are old, but clean and well-maintained. We would arrive early so that parking was not problematic. It was overall a great experience for my grandson and me.

Jeremy Spartz

Amazing staff at this Y

Crystal Heckenkamp

We enjoy this location the best. Kids adore the child watch here. Friendly, professional, caring, knowledgeable staff. My whole family enjoys our y membership

Francisco A. Ferreira Sr.

Great staff, Mariah and Calla very helpful!

Jack Frost

The staff at the Garden Ranch YMCA are absolutely outstanding...so very friendly and helpful! The location is Scenic and Convenient. Yes...the building REALLY begs for Renovation/Repair. The facilities have been going through a repair process since a new building maintenance person was hired-Mr. Steven? What a Go-Getter! He has repaired all of the roof leaks and also the holes in the parking lot that had been deferred and accumulating over the last several years. This is a great facility for family and has also proven itself as a wonderful destination for the empty-nesters and Seniors. It would be fantastic to keep such a facility up to speed all of the time...Far cheaper to do the preventive maintenance than the total repair of the deterioration of deferred maintenance. All around Great Value.

d erickson

Staff goes above and beyond in my experience!!! Facilities are maintained to produce good value.

Michael K Duren

Nice. People

elijah gardunoo

It really is a family.

Shana Bauman

This is a great Y with wonderful activities and programs for kids!

Travis Dorr

If FOX news isn't on every time I came here, then I'll make this a 5 star review. Until then, I'll assume the Y shares the same egotistical, unethical, primitive, anti-scientific views as Tucker Carlson and Sean Hannity.

Jenny

I wrote this letter to the Manager of the YMCA, and never herd back. I was at your swimming location on Dublin. I have twin seven year old girls. While in the lazy river, both my girls and I were going around in circles. My one daughter was about five feet ahead of me, and then other was in my arms. Your life guard mumbles at me. I say excuse me… he proceeds to mumble. I interrupt him and express that I cannot hear him, while pulling my ear forward. He YELLS “you need to watch your kid, you can’t just let it roam free” loud enough for other parents to hear. Afterwards he proceeds to go to each of his co-workers, discussing his opinion of me with each of them. Each co-worker looked around for me, and if they couldn’t find me, he felt it was important to point me out to them by pointing directly at me. What is the age, where children are allowed to be within five feet of the parent? He ruined a family outing. Each visit to your center has always been uncomfortable… this day, I left within a few minutes of being in the pool. These children you have as life guards are far too immature to have such a serious position, protecting our children and local families from harm. Etiquette and customer service lessons are sure in order. I paid for three daily pool passes. I would like reimbursement.

Danielle Smith

Try getting them to answer the phone if you have questions. Terrible.

B. D. Cook

Being charged after membership has been cancelled and still haven’t received refunds that’s are owed to me.

Vijay Persad

Awesome warm staff! Rachel took care of my family and myself. I would highly recommend this Y to anyone!

Julie Peterson

Super fun classes and a welcoming environment. Everyone makes me feel right at home at the Garden Ranch YMCA.

Tbro Playz

Gotta decent court and dope people that go here, but this basketball season thing gettin old, closing off the courts every single time for the games got me packin for no reason, and courts wont even be open till noon which is way to late especially when ya mood killed. Yall gotta fix that, build a new court or something but appearently 2 aint working

Joe-Pop Bachofen

As a Zumba devotee for ~15 years, Garden Ranch Y does it best and the people are outstanding! It's a party!

Susan Dallam

The pump is finally fixed at this facility so the temperature fluctuations have stopped. However, on two occasions in ten days, only one guard has shown up so patrons can't use the pool. Get it together.

Lena abeyta

This girl Lena that worked there was very ruid

trigger2142

Great support for us Pickleball players! Thanks

Colorado Guide

Decent facility with friendly staff. Needs more room in the weight lifting area.

Ildiko Olga Markovsky

We have been going to this location for over 6 years. My daughter has been in swim lessons and swim team and I use the gym during her swim practice. Everything was great up until about a year and a half ago. I don't know what happened, but since then registration for swim team and swim lessons has been the biggest pain! Every. Single. Month. They screw it up. I sign up the kids, then they get dropped from the schedule. Every. Single. Month. I have to spend between 15-45 minutes to unscrew what they screw up. They always blame it on the computer system. Get a new contract for your computers! Wow! Why is it a freaking rocket science to have kids signed up for swim classes? We are sad but we have to leave. We are going to try another Y and if the same problems exist there too, we will have to leave the Y all together. Signing up for classes should not be the biggest a$$ pain in my life but has been for over 18 months now. Very obviously nobody cares to fix the problem. Sad.

Maureen Williams

The staff are very friendly, however, very often they do not know what's going on with schedules, especially pickleball. The maintenance and upkeep of the building is very poor. The roof leaks, lights are burned out in the gyms, there is no air conditioning, the gym water fountain has lukewarm water, there's debris all over the gym floors, the chairs are all broken or missing screws that attach to the chair frame, the dividing curtain in the gym has been broken forever and never repaired and the parking lot is pathetic. Overall the building is falling apart.

Lina Santos

Definitely agree that these facilities are maintained to create a good value. While we usually go to the Briargate and Tri lakes location, we came here just to check it out and we had a good experience. I love the value of the y especially with having a large family it's perfect!

Bob Hunt

Always clean. Great staff. Wonderful exercise progams.

Cameron Janacek

They only care about senior citizens and children. Not all the people in between actually spending the most monthly. You would think the people who open up the locations would be friendly at 6 AM. The guy upfront helped confirm my decision of cancelling my membership.

Nathaniel Kelly

Wonderful and friendly staff. Classes (Cycling, yoga, and bootcamp) are wonderful

KaSaundra Fisher

My family and I have been going here for years. Every year the cost goes up but the facility never gets improved, the ceilings leak everywhere, it's dirty and poorly maintained. Over the last 2-3 years, there is a constant staff turn over. I pay a little extra every month to get a discount on the kid's activities including 25% off summer day camp, which I was informed this year, they no longer give a discount for, but again, as every year in the past, the membership prices go up. This is a great facility if you are approved for assistance, but if you make "too much" you'll pay as much as you would pay for a wayyyy nicer facility like Life Time.

Reecy Porter

Classroom Space is nice and clean.