You will see the feddbacks of people like you who buy the products of Crunch Fitness - Stockton (Gym) near to the state of California.
Right now this business receives a rating of 4.6 out of 5 and the rating is based on 328 reviews.
You may have noticed that its rating is virtually the highest, and it is based on a very high number of reviews, so we can say that the score is very faithful. If many people have bothered to leave their opinion when they've done well with the service, is that it works.
You know that we don't usually stop to place tatings when they are good and we usually do it only if we have had a problem or incidence...
This Gym corresponds to the category of Gym.
No I did not, just a bum rap.
Thanks Crunch the hard work & dedication of the staff provides support & encouragement! You guys are awesome!!
Good customer service, welcoming environment, and they have the slappers on!
Been with 24 hour fitness for a long time, felt like I needed to change up, due to a whole lot of hype floating around the gym. Also HATE having to wait for weights, especially when the person is just talking. So why not choose CRUNCH which is way more convenient. Price is very reasonable, comes with different packages as well. Asked to take a tour of the facility, even though there isn't a sauna (usually use it after a workout) I can make due. Machines are abundant, as well as their freeweights so I doubt there will be a wait time. Everything is kind of close together, just means I can get to where I need to go faster, there aren't any lockers but that's fine as well I rather carry my bag with me. Overall 10/10 for me couldn't help but to sign up.
I am currently looking into colleges in Central Valley so I decided to stop into Crunch. I am fairly new in the gym and Jesika made me feel so welcome. She explained to me all the benefits of each part of the gym and why everything goes hand in hand. If I decide to move to Stockton, I will definitely sign up!
The price is great and i love the kids club.
It's a better gym than Planet Fitness. .better equipment
Be aware that you need to give them a 10 day notice when canceling your membership or else they will bill you for another whole month. Apparently six days isn’t enough time for them. Haven’t used the membership in months since I moved cities. What a money hungry grabbing business.
The customer service is really great
Great gym, new equipment to use! Many treadmills and bikes to get your cardio in. Needs more squat racks and bench presses however. Locker room / Bathrooms are clean.
Good gym. Just don't like the fact that the music is turn up to club level. Makes your ears deaf by having to turn up my own earphones.
My great experience at Crunch is amazing! I always call it my second home.. So happy to be a member, since opening day August 2015. The staff is always professional and friendly. I have recruited many members. Operations manager Jesika is always so helpful and I love Zumba classes and my favorite instructor is Jenny Castillo. I highly recommend this gym to everyone who likes to exercise in a positive, no judgement environment.
Awesome gym, great staff, lots of equipment and exciting classes!
Every staff here is super nice n friendly! Especially Ashley! Love the vibe here
Very pleasant and clean I give five star
Thought it was easy and quick, nice gym
Nice crowd not that packed
Great job and nice people
Been here since the beginning of its opening great staff and equipment.
Great Customer Servide.. Easy and fast to sign up.. can't wait to get started!!
Great place. Have been a member since it first opened. Never had a problem here. Amazing staff and great environment.
Membership fees fits my budget So far I am very satisfied looking forward to my firs work out.the Ladies at the counter very helpful and answered all of my questions to my satisfactionl@.
Wow fantastic judgement free zone ! Love the equipment they have here. It’s always wiped down and clean. The best part is probably the tanning booth they have! I love my skin and how I’m getting so fit. The personal trainer Britney is helping me achieve my goal and it’s going fantastic !
Good location. Good equipment. One Happy Member at Stockton Crunch!
I like the sequenced machines. Love the hydromassage. Not as gratingly noisy as some gyms. Just music at a comfortable level. Thank you!!!
If I could give u a quarter of a star it would be to much. This was a horrible experience. They expect people to pay for membership before u step on the floor. A minor should not have to pay if they are accompanied by a parent. What happen to trial period. There are plenty more gyms way better then here. I just thought my daughter and I would give u a try... I will take my business elsewhere.
It felt wonderful to begin a new chapter of my life with the help and guidance od CRUNCH GYM Thanx
Great gym friendly staff lots to do and offer
I just joined on yesterday so I'm haven't had the opportunity to experienced to effectively rate. Thank you
Love the staff, great music and equipment!
I enjoy hitting the punching bag and using the ab machines
Just joined. Very helpful and nice workout atmosphere. I would recommend it!
Great staff in the facility & amazing equipment/classes
I have been a member here for 2 months and i have no complaints. They have all the essential equipment and the facility is organized and clean. The people are nice too!
Great gym, close to my house. Clean place to workoworkout
Love their equipment and vibe.
Crunch is the best gym in stockton hands down love the whole staff especially ashley
Super friendly environment. No judgements
Great service! Always feel welcomed when I check in. Trainers are always cooperative and helpful with your goals.
Amazing place to work out! Great staff who are very friendly. I had small talk with Stan and Jess which we had great conversations. They also are very knowledgeable about workouts and the products they sell. The store is spotless even the bathroom. Great job Crunch Fitness
Enjoying the simplicity. Come in to workout and do as such..customer service is awesome. Enjoyable background music and inquiries fit to my needs
Never again will I sign up with this company nothing but a head ache to cancel my membership. I will not recommend this gym. Had to pay my 20$ for a month of a membership I did not get to use. Then the following month had to pay for a annual fee of 40$ yet still not using there gym just to cancel my membership basically had to pay 60$, rip off if you ask me! Called in to cancel my membership spoke to employee america she stated I had to come into the facility to cancel my membership so I mentioned to her that I can not due to my re location out of state. She provided me with an email to cancel with the general manager. I did email him in regards of my situation and did not receive any emails back. So called once again and got the same worker and she said he was not in that she will take down my information and have him call me back. Still did not receive and call backs. So called a third time and got the same employee and she placed me on hold and I finally spoke to Antonio the general manager he stated that I could update my account with my debit card because for some weird reason it was not on file keep in mind when I signed up I provided my account and routing number and also swiped my debit card. At the time of that call I was currently at work and didn’t have the debit card on me so he told me I could call back and update it with any employee and cancel my membership. So the next day comes I call back to update my payment card with employee america and she updates my payment card then she states she can not cancel my membership that there’s is no notes on file that I spoke to the manager which is very frustrating! Like are you telling me I’m lying about the situation? Why didn’t any of those calls have any notes of me calling isn’t that your job? Any calls I answer at work I make sure to put notes so we’re all on the same page! But for some reason they don’t follow that procedure but if they did maybe I wouldn’t be so upset! So next she updates it and states that she is going to call him and hopefully he answers that he would be the only one to authorize to cancel my membership when he clearly told me any employee can do it so then that call ended. Right after the call ended I see the charge of the 40$. So I call her back and tell her why do I see a charge for 40$ when you stated that you were going to call him and have him cancel it. So then all of the sudden she authorized to do it which makes no sense give me a head ache for nothing when she could have done it from the beginning ! So called back and tell her why did she charge my card and not cancel my membership so she said she was in the process of doing it. Why charge my card and not send me a copy of the cancellation so she gives me attitude because I wanted a copy and I stated I was going to wait on hold until she sent me the copy moral of the story it was nothing but a hassle!
Was a good gym, but the equiment could be easier to use and have a more acepting amtosphere.
LOVE It good service ! Really recommend it !
I haven't been there
Best gym/staff ever!!! 2 years later and I still love it and wouldn't think to go anywhere else. They have everything you need to workout, and the staff becomes like family ❤️
I feel like I am family when I come Crunch Fitness in Stockton. Every staff member is so nice and friendly. They actually care about my needs and wants to help with my own personal health and fitness needs. There are a few other fitness centers here in Stockton, but, Crunch Fitness is the best.
After using a complimentary 3 day guest pass I joined the crunch gym. Super cheap to join, and the facility is always clean and weights are organized. There is plenty of knowledgeable staff always readily available to help out with personal training advice or encourage me to participate in the many crunch classes that are included in my membership. Big shout out to Stanley, Ashley, Jacksonr, Kim, Mercedes,,Devin,Jessica,
So far so good. Armani was very helpful, informative and friendly. Just got my membership today, can’t wait to start tomorrow!
Much better layout and color scheme than the planet fitness gym. Host is chill. Prices are fair, keep in mind the 1 year contract with some of the memberships.
Great gym! Brand new equipment! No issues so far and best workout experience I've ever had. 10/10 recommend this gym for an easy and convenient workout.
I am an older bird. So ,I have Silver and fit.I went to Crunch , on March. And. West Lane.I received friendly, Prompt courteous service. The people that helped me , were Merdeded. And Rosy. I appreciated their respect for older customer/members. Thank you
I came into this facility to compare it to the others in town, and I must say, this is the cleanest gym! Jesika gave me a tour of the gym. She explained everything to me in detail and made me feel so welcome.
A great workout environment and good music to keep you going. Front desk always pleasant. Machines are never broke.
The personal trainers there are great. They really care about you and help when you need it. They’ve helped me with learning how to properly use equipment and what good form looks like. Equipment is easy to use and is consistently clean. Locker rooms are nice but the hydromassage is all personal preference (not a big fan of it). Anyways great gym overall.
Once this gym received a five star from me. Now I have to remove two stars for the uncooperative behavior of the staff. I was out of town and not using my membership, it was u frozen without my knowledge and I was charged both monthly fees and the annual. I hadn't even used the membership for six months and was still charged. I would not expect anyone at this place to take initiative for the clients satisfaction.
I love this place! Staff is super friendly, trainers are great and I’m loving the small group training classes!!
I'm a senior citizen with silver sneakers I love the weights I love the treadmill I love the cycling and I love that you have Zumba thank you very much I'm a senior citizen love to be healthy fit I might not be young anymore but I'm very very happy to be at member of crunch thank you again this is Bertha Gallegos senior citizen with silver sneakers thank you
Really great customer service and easy to sign up! Can’t wait to work out!
Very straight forward. It's $10 a month, there is an annual fee, but I knew about this before signing paperwork. I also received an email letting me know when my monthly fees will be defucted. Gym is clean, staff is helpful, no judgement!
Went today to re-register under Silver Sneakers program today. Steven was the person who took care of it...he thoroughly explained everything to me and was very accommodating. I’d joined a different gym prior to joining Crunch...but this gym is perfect for my needs. Staff arevery friendly too....
Mercedes was very helpful and courteous. Was a pleasure for her to serve me.
I was very pleased with the customer service I received while on my three-day pass. I belong to planet fitness (PF) but have not been motivated to go. I am testing out CRUNCH to see if it is a better fit for me. I am looking forward to the classes and find the equipment at CRUNCH better than PF. Also, The staff is very friendly and approachable. I'd like to particularly thank Kamari for making my experience at your gym great!! He was very informative and helpful and pleasant. All in all, I believe I've been won over and will be switching to CRUNCH this weekend.
First impressions about the spot is that its chill no pressure type of environment they got a lots of treadmills its a very active place i love it
Love the gym great staff wonderful place to come
Great staff! Paul Moore is the BEST trainer!
This is the best gym in town! The customer service here is wonderful! Every single staff member I have come across is very helpful and friendly. Group classes are for everyone, the training staff definitely educated me on how to reach my goals! The front desk explained everything to me in detail and answered all of my questions! Equipment is great and gym is clean!
Great gym with friendly staff, especially Mercedes and Sam! They went above and beyond to make sure my Crunch experience went well. Highly recommend to anyone in Stockton.
Great service and help on enrolling!! Thank you Lesley!!
Signed up during a promotion which waived the $40 fee & only had to pay the sign up fee. It's a good deal for $9.95 a month for a basic membership. For what you pay it's a great deal for the gym. Ample wet wipes & paper towels available which I LOVE instead of using the sam rag & a spray bottle at each machine which most gyms do. It's cleaner & I value that a lot. People are so kind. No one is ever rude. Always friendly people willing to help you adjust a machine or answer your questions if you don't know how to use something.
I just signed up for crunch Mercedes help out alot she made me feel welcomed
Reception was very polite and has great customer service.
I powerlift and needed to get in a workout while on vacation. I cannot recommend this place enough! They allowed me a one-day guest pass for free, which was really awesome. The gym itself was so clean and had several squat racks and Olympic bumper plates so I could get my squats in. Very appreciative of this gym and would wholeheartedly recommend the facility to anyone living or passing through Stockton.
Awesome staff, awesome classes, clean gym. Crunch Stockton is the best!
I am so glad I joined Crunch!! I went at 4 am and there was very little people there. It is a nice gym.
Love this gym! Been coming here for about 1 year and a half and it’s something I love seeing everyday. Environment is perfect with people with the same goal as you.
Love it! Awesome equipment and very clean and organized. Only have the 5 day pass right now but will join soon. Better than Planet.
Great place and very good music to get you going during a workout
I absolutely love this gym! All the classes are great with amazing instructors . It's always clean and the hours are good for any schedule .
Great gym with all the equipment you need. Always clean and friendly staff. Have had zero issues so far.
The staff that I met today was very nice. They were helpfully and made me feel good about becoming a member at crunch fitness. I am looking forward to my new journey .
think 1000 times before going to Crunch. I will explain why: I gained weight due to thyroid cancer. I went to crunch and paid the gym tuition and paid $ 204.00 for every 6 personal trainer sessions. It was the first and second week, but I could go more because I had to do another cancer treatment. so since the crunch had all the data on my debit card, they drew $ 816.00 at once (I was no longer attending personal trainer classes). I called her, they returned me $ 600.00. two weeks later they withdraw my $ 408.00 debit card again. I call her I speak as a manager Antonio and they do not solve anything. and to make it worse they put my name in collection. if you like honest places, never go to crunch
Awesome gym, I joined immediately My personal trainer is the best. Ive been seeing great results and looking forward to my weight loss wellness goal.
If only there was an option to give 10stars!!! I could rant and rave about transferring here from the awful planet fitness every thing was a yes for me the staff, the schedule of daycare, stand up tanning booths, machine and equipment availability, the eye candy etc lol no but for real this gym has been amazing even with my kids because I hardly trust ppl with my kids and the fact that my 2 can be in the same area is an even bigger plus!
The Customer Service Rep that helped me sign up was very nice and friendly. The place seems really clean and they have a lot of machines for members to use.
Clean and staff was very friendly. Leslie did a good job making sure i was equipped and ready for everything at the club.
Spacious, Clean, Accomodating Staff and Instructors.
As soon as I walked in I felt welcomed. Fist time joining a gym after YEARS of taking my health for granted and I honestly feel content with joining and changing my life for the better. Everyone that works here is very professional and friendly.
Service was great.was helped by employee who was very Knowledgeable and helpful. Thanks Kamari
The staff is friendly and the classes are a blast!
I recently moved here from out of town and started comin to this gym. I do like for the most part I guess. Its jus very small and some of the location of the equipment is annoying. Also, I already see some things I really dislike at a gym...which is the turnover rate with trainers ALREADY...smh...I really liked Nancy and was ready to book training with her and when I came in I was notified that she had been let go. I hope this is not a habit for this gym.
Great place to work out better then all the other gyms around and nice people.
Worst gym ever they signed me up without me even knowing or signing anything n kept charging every month without me even going at all and they say they can’t do anything to give me my money back worst service ever
Signing up was very quick and easy. The member service person was excellent. My situation is unique but I'm looking forward to the use of the facility.
After careful consideration and pre methothical research I'm happy to say that I found my new favorite health club Crunch in Stockton! is off the charts I'm in the gym again!
Horrible place. I meant to say horrible employees. They are very rude and disrespectful to the point where i wanted to knock one of them out.
Where to begin, this place is great! I've been coming to the here to Crunch for a few months and my experience has only gotten better. My girlfriend and I just signed up for their personal training sessions and they have been worth every second spent here. We also upgraded our membership to the peak plus results package and we are excited to reach our goals. Before and after pictures will come soon. Stanley, Derek and Jesika have been great! Thank you guys so much! Marcos and Chriselle
Very friendly staff and very educated about fitness
Great customer service. The gentleman who assisted me was so helpful. However, we waited a very long time for him to assist since he was the only one working.
America at the front desk did a great job of explaining the different memberships to me. She was very patient and polite. I'm looking forward to getting started as a new member of Crunch Fitness!
Kamari at the front desk was super nice and helpful. He took the time to explain to me all my options and answer all my questions.
This place is clean spacious and the person I’ve been dealing with at the front desk has been so helpful America is her name ...work out equipment is awesome great place to work out at
I originally made my way to crunch to take a HIIT class with Valerie but Tyler substituted I was originally intimidated but it was a great workout I was looking forward to Tyler the next day and Fernando substituted wow what a workout I look forward to the next 30 days
Great service. Employee was very friendly and helpful
Armeni was very courteous and helpful processing my membership. I asked for a quick tour and he provided a clear concise briefing of all the amenities. As a previous member from another Crunch location I learned about additional benefits of being a member of the STK Crunch location. Thanks
The place is clean and the front desk people are extremely helpful and nice.
Tony was very nice and welcoming, eliminating the intimidation that I first had before entering the gym. All my questions were answered and more.
I sadly had to cancel my membership. I was a member since this gym first opened (back while they were still building the actual gym). What caused my abrupt cancellation? I cancelled because all of a sudden prices went up, including the kids club. Kids club is very important to me because I am a mother. It used to be $5 per drop in, now it’s $15-20 per kid. If you want to add your kid(s) to your membership, you have to get in a contract with crunch. If not, it’s extra $5 to your memebership on top of the price for a drop in. It sounds crazy and ridiculous. Mind you, I’m going off what the front desk manager told me... I asked why they made it that way all of a sudden and she said “because it’s unfair to those who have a membership...”, ok. But the day before I cancelled my membership, a guy couldn’t workout because the kids club was full, so he had to wait until a kid left so his kid can go in. Not only that but they advertise basic membership for $9 and some change. Now, it’s $9 and some change with a contract, or $9 and some change without the contract plus $5. So that’s about $15... like what?! By the way, that does not include any classes. To take a class, it’s another fee, or you get into a contract. When I first joined them when they first opened, there was no contract and prices were pretty decent for what they had to offer. Now there’s a contract and you pay more. Sorry, but what they offer is not worth it for the price. In addition, the gym is small, with limited equipment and it gets crowded. So....yeah, no.
I just signed up and I haven’t worked out yet, but the facility has impressed me with how clean it is and how personable and helpful the staff is.
Love this gym great place to work out! The girl up front Ashley has a great smile and always makes you feel welcomed when u come in
I can't speak highly enough about the facility and the service provided at the March Lane location. At the last gym I attended there was a stagnant feel to the environment which is why I decided to make the move over to Crunch. Here the energy in the in the building is pure motivation and good vibes. From the moment I walk in greeted with a smile by front desk to the helpful trainers and the "have a good day" on my way out, it totally sets the tone for the rest of my day. Its also nice to know there are knowledgeable trainers on site who are ready and willing to help you achieve your fitness goals. Personal thanks to Stanley for the game plan he helped me create. Although I didn't sign up for personal training he set me off on the right track and with his help I've lost 10lbs in 2 months! More to go!!! Wooo!
Great facility. New/clean equipment. Very friendly/helpful staff. And the group fitness classes are well worth it.
I applied today assuming I was going to get offered the three free day trial but the worker completely skipped asking me the offer so I paid the 10$ my first day joining. She was pretty rude not going to lie, I’m a very patient person so she completely made me feel unwelcomed. Aside from that, she forgot my shirt as well which I later got from another VERY generous worker. It made up for the bad experience. Overall, clean space, nice place. ☺️
False advertisement. The basic membership is $9.95 a month not including their classes. If you want to attend the classes the membership fee is $19.95 per month. With the basic membership there's an annual fee of $30.00 and if you downgrade or cancel your membership the fee is $20.00. Plus you have to go into the facility to cancel or put a hold on your membership. Jesika insisiengmau is the operations manager for this facility.
Great place to work out.
Visited the club for the first time today. I took the 6:15 "The Ride" class, and it was amazing! I'm so glad Crunch decided to add cycling to its class list. Tony (the instructor) is high energy, he plays great beat, and he gives you an excellent workout. Tony's class, alone, is worth the price of membership.
Best place to come for a great workout! The employees are all friendly and help you with everything you would need. The environment is open and friendly as well. Also the best part is it is a no judgment zone ! I loved that I switched over form Inshape ! Thank you all for the great experience every-time I come in.
Each of the seven days on my visitors pass was nice. The staff was very attentive. They made me feel welcome, and they made me feel that I could be successful on my health journey. Mercedes was very friendly, helpful, and she called me by name every time I came in contact with her. For that reason, she is a great person to have at the front desk
I've been in many gyms over the past 17 years, from studios to big commercial gyms and must say this is the cleanest facility I have ever seen with the friendliest staff. The equipment looks new, if something is broken it's fixed right away and I love their no judgement motto. Can't see myself going anywhere else.
This gym is fantastic! They are great at cleaning equipment. The vibe of the place is accepting and helpful!
Lesley was a huge help and very informative! Couldn’t ask for better customer service!
Great staff! Very helpful and polite.