We offer you the reviews of real people like you who know the services of LA Fitness (Gym) in the area close to the state of Arkansas.
As of day this business gets a rating of 4.1 stars out of 5 and this rating is based on 148 reviews.
You must have seen that it has an average rating is quite high, and it is founded on a very large number of reviews, so we may say that the rating is quite faithful. If many people have bothered to evaluate when they've done well with the service, it works.
As you know, we do not usually bother to put feddbacks when they are positive and we usually do it only if we've had a problem or incidence...
This Gym corresponds to the category of Gym.
lots of fun and theres more than just working out you can do!
Great experience with a wonderful staff at this LA Fitness.
Disgusting plain and simple. 1: Roaches lying on the ground like it’s normal, seen 4 last on 12/24/18 2: Air quality is horrific! Known fact the gym’s air conditioning is turned off with a fan like muggy feeling the second you hit the 3rd floor. 3: re-racking dumbbells just doesn’t happen here sometimes the same dumbbells are left in a corner for days. 4: Employees act like their accountants or bankers sitting in front of the computers starring at the screens. ( it’s a gym get up and work )
So much to do there.
Lots of equipment and amenities. Usually not crowded and has a hot tub, sauna, and pool
Gym is big, and they have multiple machines of each.
My gym for past 4 years, always able to work out and enjoy the peace that comes with it.
Good but needs to be a little cleaned up
It was great!! So much better. Had such a great workout
Great service the General manger will helped me a lot with getting my enrollment started
Great fitness center beautiful girls killer juice a d shake bar
Clean gym
Love this gym. Racquetball, pool, basketball this gym has it all!
It's cheap but disgusting. You're hit with a wave of heat/stink the minute you walk in. The locker room is musty and disgusting. The gym is dirty, free weights are just put anywhere no organization at all, some of the smaller weights are just scattered around the upstairs. The whole place is just gross.
Went to club still open but i was told they where close lots of people inside, so I asked the girl on the desk if I might use the bathroom then, since they where getting ready to close , and she told me NO we're closed maybe I upset her by interrupting conversation with her friends , may I add, I had just seen another member a female walk up and get her key card scanned. I felt embarrassed because of tone this young girl used towards me. I had to contain myself from saying anything. Thank you L.A. fitness for one of my worst experiences
Went to LA Fitness twice to cancel me membership and both times the people at the front desk refused to process my cancellation. In addition they told me I would be billed regardless for an additional month. This is the treatment I get after being a member for 5 years. Shady business practices. Beware!
Too many cell phone in use. No one monitors the floor and sees that people working out sit on the machines talking on their cell phones and hold everybody else up. People talking out loud on their cellphones hearing everybody else's conversation very annoying. !!
Love this club recommend it to everyone!
I travel a lot and visit a lot of different gyms and fitness clubs - this club is by far at the top of my list for all the important reasons - a massive amount of the latest equipment- so no lines! Super clean and the team is the best I’ve seen - starting with the GM William - he’s a great leader! Don’t hesitate to join this club.
Plenty of equipment and the staff is great! Went as a guest and wish they had a location in TN
I agree with the people who have had negative comments about the staff. People at the front are not welcoming at all. Usually sitting around talking to one another instead of greeting guests when they come in. A friendly "hello" or "good-morning" would be nice or even a "goodbye" or "have a nice day" upon leaving. Not a great way to start or end your workout.
The first gym I fell in love with. It's big, has 4 floors plus a pool. I don't I react much with the staff but overall a great place to get a workout in! Their stairmaster is the BEST!
Great gym, pool is small and I'm used to the YMCA back home which has more amneties like towels if you forget yours. But over quality equipment and many different weights to choose from.
I have come to this gym on multiple occasions and it is always had great service and everyone was very willing to help. All the equipment and facilities were always clean and easy to access. I highly recommend it!
It has every machine imaginable for my routines and the sauna!
Great club with state of the art equipment.
This was surprisingly the cheapest gym in the area, so I decided to get a membership here. Despite the fact that they get fairly packed, they still have enough machines for me and my girlfriend to run and work out on. The staff is friendly and helpful. Would recommend.
Phil is one of the best assistant manager that I ever dealt with when it come to a health club and I have been to all of them, I would definitely recommend this gym as the gym to have as your personal gym....
Love this gym. Way better than 10 fitness.
Great gym! Only been a few times but the times I went I had a great experience. A lot of equipment and very clean!
Nice gym
Love this gym this has been the best LA fitness that I have been to. This gym has four floors top floor is all your Weight even though it gets busy but there's still enough weights. Third all your cardio machines elliptical cord, treadmills, and bikes. Second (lobby) floor your sales, front desk, trainer area, other cardio machine, sauna, pool, and jacuzzi. First floor for your cycling bikes for classes and session floor for classes and locker room. No basketball court Be advised parking at this center is horrible at certain times. Shout out to my trainer Dion
Great club and I highly recommend joining
Fantastic experience. I was in from overseas and William saw to it that I was set up and ready to go in minutes, and was also willing to work with my situation and set something up that was personalized and worked for me. Highly recommended!
Had an amazing experience at the Trumbull location, the facility is very nice and clean. Management was super helpful with assisting me set up a membership. There’s so many activities to do here, highly recommend this health club to anyone. If you go, ask for the assistant manager Phil!
LA fitness is Trumbull, CT is the best gym I’ve ever been to. Great sales associates and wonderful facilities.
Relatively spacious compared to some other LA Fitnesses, though the cleanliness can be improved upon
BEST gym ever! You definitely get high quality service and amenities, I highly recommend getting a membership here!
I love this place. It is my home gym. The one thing I hate is the lack of parking. If you try to go any time between 5 pm and 8 pm be prepared to circle the parking lot for a while. There have been times that I have had to miss a class because I couldn't find parking after 20 minutes. Also, it can be difficult to get a machine during these hours. On the plus side - the classes are great. I love Zumba, Cycle and some of the yoga instructors - but do be wary of some yoga instructors who don't really know what they are doing. Do yourself a favor and go to all of the different teachers and see who works for you. The facility is clean. The staff is nice.
Will professionalism and courtesy is outstanding. He was absolutely welcoming and knowledgeable about the gym and its equipment
I love this place! Extremely helpful always accommodates my children when they are home from school. Classes are great as well. You name it they have it. General manager is awesome!
This place is it...clean...big and spacious...very economical...workers/trainers are nice...helpful and knowledgeable
Awesome place.
This is by far the grossest gym I’ve ever worked out at. It is also the worst L.A. Fitness. They do not hire anybody to keep the gym clean throughout the day. The locker rooms are disgusting. Nothing is cleaned here until the end of the day.
Awesome spot to workout. Clean gym. Friendly awesome staff. Lots of equipment all in good working order. Definitely recommend!!!
I am a member of this club for more than two years. a month ago I had problems with overpayment. they added a stranger to my account and took my money for it. when I came to the club to figure it out, they did not return the money to me and didn’t explain how a stranger appeared in my account without my permission. I'm very disappointed. These people do not respect the security of your account. be careful with overpaying. check how they charge money from your card
Not as bad as La Cienega but the employees def need a training related to costumer service. THEY CLOSED THE GYM FOR 30 DAYS LOL I called them asking why and - (as usual) were very like: FIND ANOTHER LOCATION.
STEAMROOM+JACUZZI +SAUNA .....NO COLD DIP THOUGH =(
The staff were helpful, and courteous in helping me out with a membership, as an active duty member.
Old looking and run down gym. Been going there over several months due to location convenience and half the time something is closed off or under repair. Not the cleanest gym and poor air circulation and A/C. On one visit only one floor was open out of 3 and half of it was reserved for trainers only. Only go here if you are desperate otherwise it's better to do a home workout.
I spoke with William today to resolve an issue and I must say I was so very impressed with his level of professionalism and he was so very kind and courteous. I would recommend LAFITNESS to all of my friends and family
Comfortable energy. Good people there.
Love this place just wish the staff would do something instead of just sitting down on their cell phones the whole time!...
This the spot to be. I was trying to figure out what gym to choose while I was home for the summer time and after talking with Will, the decision was easy. Will helped me sign up with LA and has only been of great help/assistance throughout the process. He understood the situation I was in and helped figure out the best possible way for me to go about getting a membership. Aside from Will being the man, the gym has everything you’d be looking for. The basketball court is what I enjoy the most because most gyms don’t have that around here. If you decide to join this LA Fitness be sure to ask for Will when you walk in.
free ur mind here
Five stars! They've helped me transform my body and methods for working out.
Luis Garcia, operations manager, incessantly schedules vacuuming during rush hour (peak gym hours). Stop, it disturbs everyone's workout and increases wait times in this under equipped gym. Buy more olympic bars! No reason not to stock extra. Have to wait 30 min to deadlift if you arrive at 7pm
I have been at la fitness 5 years now.i love this gym and have made many friends. One of my favorites is sterling, the service dog. The trainers are kind and helpful. I am a regular spinner. This is a full service gym with much energy and fun for all.
It's ok. Usually packed no matter the time. The pool is nice but the water is a bit cloudy :(.
What 16days no open, this open sept 16no good
This gym has everything you can possibly need. Is never crowded to the point where not being able to find a machine or equipment is a possibility. Extremely clean and well kept compared to most gyms. No contracts or sketchy business practices, prices are all fair and reasonable. Personal training sessions are unreal. Staff members are beyond friendly and professional— Phil and Damon are the best.
Amazing gym , great place to workout!! Your money won’t be wasted.
This is my home gym. I love weights but they never clean the area. Bathroom looks like a gas station bathroom. Floors are dirty. None of the weights are where you can find them.
There is always too much people and the receptionists are no kind at all, especially a girl african american, they never say hi or anything. And the parking is a nightmare. Any of the freaking bicycles work well. And there are homeless people sleeping on the gym i am thinking about canceling my membership.
Great place amazing staff come check it out !
LA Fitness Trumble shows love to their Active Duty Military visitors!! It’s a great facility with a friendly staff!!! Excellent experience every time I visit.
The facility is very nice and clean...I had an Excellent experience with the Manager, William.
Very clean honestly the best out of 3 personable, good manager.
Is great place for workout
Good gym clean
Not the best maintenance
The director must be on steroids! He yelled at me and kicked me out the gym , threatened to call the police
Great place to work out!
Great place to work out and employees are very nice
Nice location
The atmosphere is uplifting, all staff around to help you & it’s just an overall clean environment. I highly recommend it
I like the sauna, hot tub, pool, and classes. Working out makes you feel good.
Great gym four levels about 55,000 square feet. Its clean with a great selection of free weights and machines. I walk from four blocks away if you drive parking is crowded.
Best gym in CT. My friends all lift here so they got me to come by for a day pass and I decided to get a membership after. Couldn’t be happier!
I love this gym! It's huge and the machines are kept up like 97% of the time, which pleasantly surprising for a gym this size. It's clean and people are friendly. Coffee bean close by for pre-workout kick ;)
Great equipment and placed to work out
Wonderful Place! Highly recommend to anyway aspiring to achieve their fitness goals
Very disorganized. Trash everywhere and weights are never racked at the right place. I suspect a lot of the dumbbells are missing as well.
This gym is dirty and cockroaches / mold infected. The 3rd floor which is the only one who has weights is closed for a month. The manager is beyond rude and refuses to acknowledge the problem or give any sort of compensation
A lot better than Planet Fitness, less rules, no LUNK Alarm. Friendlier staff as well. Plus more people actually working out than sitting around on their phones
I did a 5 day pass and was impressed on how clean this establishment was. Staff not has friendly has I expected. Huge selection of equipment to exercise. I would probably give them another try in several months.
I have been debating on giving a review or not and after my experience this morning I figured i would go ahead. Equipment is ok. Most of the people that go here are rude and seem to very judgmental you try to say hi or smile and they just turn their nose up at you. You see the same people everyday trying to accomplish the same goal you are but can’t even acknowledge you said good morning etc. Most of the employees don’t even acknowledge you walk through the door or as your leaving. There is one girl though that works at the front in the mornings that is always sweet and smiling. That’s why I gave 2stars. The women’s locker room and showers are really dirty. There’s no vents in the shower areas so when you get out of the shower your all sweaty all over again. I will continue to go to this gym for now just because it’s right down the road from my work, but I’m not impressed and not happy with much about it at all.
Sufficient equipment. Clean friendly atmosphere. Helpful staff
I was here for a year, but could not stand how uncaring the staff is. I was told in my "free fitness assesments" (scams to get you to spend more money) that I would never meet my fitness goals without a trainer, that it was next to impossible. My first assessment, the trainer left in the middle and said he would call to reschedule the next day but never did. Next, theft in the lockers rooms is a serious issue of safety. There were only three people in the locker room when a phone was stolen that I left in an unlocked locker in my purse while I used the restroom. The LA fitness staff member was in the restroom the same time as me so it's a comfort knowing she was not the one who stole it. However the girl that did (the only other female in the locker room that left) never checked in to the front desk when we checked for her in the checkin logs. The LA fitness staff member had seen her face too and could not find her or anyone that looked like her in the checkin log. When I said I wanted to cancel my membership because I didnt feel safe that anyone could just walk in here when staff leave the front desk unattended, they didn't even care or assure me that they would pay more attention to safety. They have a kids club here, I wouldn't ever leave my kids while I workout knowing that if the front desk is unattended anyone could just walk on in. You can pay much less for facilities with more amenities and better staff. I will not be spending my money here anymore.
Knowledgeable understandable and caring with a passion for other people's health well being.
I feel welcomed every single time I come in. I enjoy working out here, it’s not as crowded as other gyms. I feel comfortable working out and especially love the vibe here.
They have good equipment for workouts. But, it's packed all the time. Staff at this place are unprofessional and definitely needs training.
Had a membership for about a year, then I had to cancel because I moved. They wouldn't do it in person, told me to call a number, got the run-around. Mailed in a letter to cancel my membership, but they kept charing my CC for 3 more months afterwards. Downright illegal. I asked my bank to stop LA fitness transactions, but the only option was to close the CC account and issue me brand new one. Don't give these crooks your CC info.
Best gym out there. Great people and great service.
Just don't like the place
Best gym around, basketball court, pool, boxing room, weightroom is all great! Would recommend to anyone.
Total hustlers, it was uncomfortable from the very beginning, asking for friend names and prizes and promising one hour of free personal trainer, wich is you sitting on a desk with this person hustling so hard pulling the prices down of something you don´t even get to try, the person was not even fit! is cheap and has a pool, that is good, but the smell in the locker room is real gnarly.
This staff is ridiculously unprofessional and the GM should be fired. They cannot complete the MOST BASIC function of the job which is scanning people into the gym. They attempt to look busy don’t greet customers make no eye contact.
I visited many LA Fitness and I did not like the layout of this one; moreover, the gym seemed too small compared to the number of users I saw.
Great experience here at la fitness
Best gym ❌
Nice, club. Always claen and Equipment is great! Staff is great too. William always helping out whe we need something. Thanks
Good place to workout
Good machines good staff
2 years ago, this place was great. Now, not so much. There very let sweat collect, weights are never put away (even right after open), the A/C is never on, the air flow is awful, and you can't see out the windows due to the collection of moisture from so many bodies. I don't mind the crowd, but seriously, no A/C? I've never been in any other LA Fitness where the air flow is so bad that I'm drenched head to toe in sweat from anlight weightlifting session and leaving pools of sweat wherever I go.
I really like visiting this location. Classes always going on. Pool, sauna, courts, boxing bag, Daycare, personal training and fittness bar available. Always clean and right off exit 48. This location is kind of part of the mall but comfortably isolated with it's own entrance and building, so no hassle running into shoppers. Great friendly staff. Clean bathroom and showers. Never had a smell issue. 5 star. Everything but towel service.
Want basic cardio? Fine. Want to be just a sell? Even better. Terrible management and customer service. They change the plan without telling us. The classes are a joke. (A yoga class taught by a teenager who actually got on her phone to take selfies repeatedly during the class and clearly didn’t know real yoga). The TVs only sometimes work and the WiFi never does.
I only go to this gym because it is closest to my house but as soon as another gym opens, Im leaving. Treadmills and Elipticals are in horrible condition. It always takes my wife and I from 4-5 different machines before we can find 1 that has a working tv/audio component. Why don't they fix or upgrade their machines? Cleanliness is just average, not as clean as the Playa Vista gym, which I prefer and go to as often as I can.
Honestly i love coming. When im having problems the guys there are always willing to help me or work around the problems i have. Also they are super understanding and help people feel welcomed. They do great at their job, especially when it comes to helping gym members when needed. ❤️
Best equipment in town, also pool and spa
Always have a great experience coming to the gym! Great Service and very well maintained and clean facility. Low Prices and offers you can’t beat!
Awesome club! Can't. Beat what they got and cost of a membership is dort cheap!
This gym has a serious roach infestation problem! The top floor is also out of commission. I'm not sure if they’re taking care of the visible mold on the ceilings or the roach problem; hopefully its both. The floors should also be changed. Not sure why anyone thought carpet in a gym was a good idea. The carpet is stained with spots everywhere and soiled. This gym needs a complete make over. Hopefully that’s what happening now..
Great price and facility, pool is an excellent feature.
One if the best club location in US
Everyone here is very friendly. Truly I enjoy coming here. :)
Lack of adequate Parking makes this a bad choice ... Once inside you will see broken down equipment, messy locker rooms, dirty showers and filthy floors ... the Jacuzzi is NEVER HOT ... The place needs New Management and Staff !!!
I have been a member with the LA fitness Club in Trumbull for a while training with master trainer Andre. He is punctual, considerate and always prepared with an interesting program. His sessions are progressively intense, challenging and fun. He is proficient in kettle bell, strength and endurance training using free weights/machines applying high intensity interval training principals.
Nice gym friendly staff. I’m a OTR truck driver so the parking lot is not trucker friendly.
When I go after 9 pm there is usually no waiting for equipment. The gym is clean.
Brought my daughter in for her first day at a gym and the front desk associate (about 250 lbs and bleached streaks in her hair) was completely unprofessional and rude. I had forgotten my key card and she began questioning me about where I had left it, insinuating that I was lying to her. I have forgotten my card a number of times and all I had to do was give them my phone number and that would be it. Then when I told her I had a guest, my daughter, she first told me that I had no guest privileges which I knew I did have and she tried charging me $15 for a guest pass until the associate next to her pointed out that I did have guest privileges. Also the place smells like BO. Place sucks!
This place is terrific. HUGE, enough room, great employees, and friendly environment. The best gym around.
Great gym, four levels, great equipment and staff.
Have a variety of equipment to choice from and free exercise class to attend
You get Alot done at this gym! There's Alot of machines available! Everyone seems really determined! Daycare is really clean, and there's only a few kids, so it helps them keep a great eye on children. There's always someone cleaning the bathrooms, so that's a plus!
Love this gym. Great people. Servicing the equipment can take awhile but it's reasonably priced and LA fitness did a major remodel.
This is the gym for me! A great place to get a good lift with a very supportive staff!
There’s plenty of equipment and machines here, but it’s always really dirty. The smell of the place is terrible, but overall a pretty standard gym. Also has WiFi which is a plus.
I was honored to come for 2 weeks for free and this gym is very welcoming <3. Every time I came in the staff always welcomed me. It feels like family here
Place isn't kept up at all.
Most of the time the machines I need are not broken. Hours are okay. I don't really appreciate the cleaning crew cleaning the machines while I'm actually using them.
This gym is well equipped and inexpensive but very, very busy. If go during the weekday it's not bad, but evenings are jammed.
This gym is in bad shape. They have erected a plastic sheet and barricaded off an entire area of the weight section for over TWO MONTHS now. Machines are left broken for weeks and months at a time. And the staff are incredibly rude - especially the females on reception. They never smile when you arrive to check in, never acknowledge or greet you and are very unhelpful if you have questions. I was hoping that with the equinox opening they would lift their game - but it’s worse than ever. The gym does have some good equipment, set up is good and low has fees. But the customer service and speed of repairs is well below expectations.
Way too crowded throughout the day. Only gets love from me because it's in Culver City and they have a great pool and sauna area.
I came here as I usually do today on 2.20.18 and at 9:00 PM I had my things trapped in one of the several broken mini lockers. The guy working the front KEVIN PEREZ was not helpful at all and really makes me want to cancel my membership! He literally belittled me as he brushed my request off for help as he thought his friends were more important to talk to than for me to get my things. The second guy he brushed me off and lingered at the front to talk to was a Spanish speaker only who he said was his manager when I asked for higher assistance. Anthony was a very helpful gentlemen and needs to be promoted for how great he is with customers. I don't think Kevin should be working here if his customer service is so poor and he obviously feels he is too good to help certain people. You can see the prejudism all over his face as he neglected to help me and that is NOT cool and something NEEDs to Be done about such negligence. There are several people worldwide who could use jobs and would love the opportunity to have one. LA Fitness needs to step it up because the service is lacking and that can really make or break a membership when there are several competitors near by.
No complaints about the facility. Staffs are not friendly enough. The previous manager used to take responsibility to resolve issues and very friendly with members. Now the team has changed.. one Manager points to another Manager and forcing you to end the conversation... Finally I cancelled my membership.
LA fitness is great. I play racquet ball and come to work out with my family when I’m in CT visiting family. Highly recommend!
Fantastic Gym
Always clean and welcoming
+good amount of equipment +Good lighting +Decent amount of space -nobody reracks weights -dumbbells aren't placed on their assigned spot by weight
Clean. Lots of free weights. Visited while traveling out of state, and was accommodated well by staff. Wasn't crowded.
Roaches in the locker room
I like it because it is close to work. It's a good gym, plenty of weights and machines.
Great Gym and Fitness Center! Staff is always available to assist with answering questions and help with training session. Friendly and professional staff and a pleasant comfortable atmosphere. Plenary of training equipment including a large free weight section, plenty of workout machines and dozens of cardio equipment! Tons of parking and easy access right off of the merry parkway. Great place to train!
LA Fitness is a fun place to get fit. There are all types of exercise equipment you can think of at least 10 machines in different categories such as jogging, cycling in various modes weight training, weights lifting, yoga and other fitness classes with trainers. Also personal trainers are available but at a charge. If you can afford the fees go for it. The location in Culver city is safe, opens early @ 5am and closes late at nights on weekdays. Weekends open @8am till 10 pm. Go and enjoy getting fit. Also refreshingly smoothies available onsite at juice counter. Overall worth it of you love to stay fit. Lot of free parking available.
LA Fitness Trumbull is one of the best gyms I’ve been too! Very clean and helpful friendly staff! The manager Will was nice and hands on. I love the pool and hot tub that they have.
This is the best gym ever. Will the representative from the front was very helpful in assisting me sign up for a membership and show me the facility.
Great club to work out and play basketball. The assistant manager Phil is very helpful!
LA is great! They always greet me when I come in and make an effort to get to know who you are. i love the atmosphere and Estevan welcomed me back from college so nicely! Looking forward to resuming my membership after the semester
A little small for me
I think this gym is above average in comparison to some of the other gyms I've been to. It is really busy in the early morning and late afternoon. During these times, it's not easy to find an open cardio or weight machine. I love this one!
I've been going here for the past few months. This gym is like home and very diverse! People are really friendly. I recommend LA Fitness.
Brandan is an awesome personal trainer here! My husband and I have worked out with him three times now. He is down-to-earth, informative, and always presents interesting, innovative workouts that work multiple muscle groups at the same time. LA Fitness as a whole is a great place to workout, with lots of equipment and friendly, helpful staff.
Great gym, and fun too go too
My wife & I had the worst experience ever at this LA Fitness. Child care is horrendous. Whenever we dropped our 14 month-old child off someone from elsewhere in the gym was always 'filling in' and 'don't usually work back here.' One morning we worked out & dropped our Little off; the guy 'filling in' that day was glazed out staring his phone, despite there being 6 or 7 rowdy kids ranging ~4-10 years old back there. We mentioned this to the supervisor, Gary, who said he'd talk to the worker. When we picked our child up 30-45min later, the worker was still on his phone, totally checked out with the kids running wild. Our 14 month-old child's nose was bleeding, and the worker off-hand mentioned "oh yeah, he's been crying nonstop since you left." We were pretty upset, but Gary was with potential clients so we asked that he call us back that day when he had time & he agreed. Gary never called. So we went back in to have a conversation since it was apparent he had no intention of following up. He assured us that he would have the video recording of the kids club reviewed & get with Wes, the GM of the Chenal location, within 2 business days and resolve the issue, because he has a young daughter and understands were we're coming from. Gary never called. So we called several days later to see if any progress had been made, and Gary brusquely informed us that basically "tough, you're under contract so we're not doing anything." It took complaining to LA Fitness Corporate to get any traction on why their childcare is so patchwork, negligent, and why this location is disinterested in following up with concerned parents. We don't expect 5-star childcare at a gym, just someone responsible who's not checked out, and we think it's a reasonable expectation that we shouldn't worry about if our kid's going to be injured & ignored whenever we leave him there. Long story short (too late, I know): childcare here is negligent, management is callous and unreliable. We will never darken the door of LA Fitness again.
Very clean facility. Staff always welcomes with a smile, equipment clean and nothing out of order. No wait for machines. Locker rooms clean too. Highly recommend!!!
La fitness was a great experience for me.
Amazing gym with nice people and staff Perfect equipment where you don't need to wait for anything
I'm struggling to be enthusiastic! Some of the classes are good, but the infrastructure misses the opportunity to be really good. Cleanliness is often a problem. Decorum is often a problem. Theft is a BIG problem and the sauna is definitely disrespected! Avoid the hot tub.....
Estevan helped me out and made it quick and easy. Thank you.
Best LA in CT, and the staffs are really genuine people!!!
What can I say? It's a gym, the workers aren't the most polite you'd find. It's always packed there so expect to go hunting for the weights that will be left all over the gym. The parking situation sucks as well it could take up to 30 min to find parking.
Staff is lazy. The only way your members will learn to re-rack weights correctly is to monitor on a regular basis. I've been the first person in the gym on a regular basis and the dumbbells are out of control and free weights are scattered throughout the gym. Who's job is it to "set" the gym? Who's job is it to "re-set" and monitor the gym? Come on! Don't give me the BS that it is provided for the members, so it's the members responsibility.
I've been going to this gym since it was Ballys. Despite the flaws because it's close I shall continue to com ehere. It's LA Fitness, this is not Equinox; the first shower on the R in the ladies bathrooms has been cold for like 3 months; so if you're taking a shower skip that first stall on the R side. Omar's cardio jam class is lit. It's not for newbies, but on Saturdays folks will help you, go towards the back and MIDDLE part if you want to learn (trust me the edges, you'll be confused AF because he rotates the class with the aerobics moves). Start w/ Rochelle's Cardio jam class if you really want to learn Omar's. Bring your own lockers, and DO NOT i repeat DO NOT leave ANYTHING in your car or look like you're leaving anything in your car anywhere in this parking lot your car WILL get broken into. PERIODT. Parking, park on top of Best Buy if it's crowded (DONT LEAVE A DANG TING UP THERE IN YO CAR). Or by the Ralphs and walk. Usually I take classes, the cardio eqipment is on the second floor I've always had a machine I needed, but I'm an elliptical gal; not sure about the treadmill homies. I don't venture too much up to the weigh troom, but they've gotten more weights it looks like.
Love this gym, it's basically everything you need within a gym
Great facility. Have been a member for 6 years and the gym has been consistently clean and in great shape. The staff is very helpful and the spin instructors are outstanding.
As an active member of this gym, paying my not that cheap dues, I’m quite disappointed of this place. Most of the time the body odors are just too much to bear. They could definitely boost HVAC systems to circulate more fresh air. Moreover lot of machines are falling apart and nobody seems to be maintaining them. Seems like it will take an injury for the management to pay attention to the breaking machines. Lastly, over the course of one month I stumbled upon 3 different huge cockroaches. GROSS!!! Each time staff has been informed. Clearly not much is being done about it. Last time I walked a manager to show him the huge one crawling on the wall. The cockroach was there next day in the same spot. For the fees I pay I would expect a more sanitary conditions.
It's a gym still run with the old LA Fitness sensibilities . By that I mean not big on service or ambience! Parking is limited in the little shopping center which competes for spots with Rite Aid & numerous other shops. The staff are either effusively attentive or impossible to engage. The pool is small for gym of that size and exists in an invasive fish bowl-like setting. But lockers, are refreshingly spotless with newish lockers and lots of space. And the equipment is fairly new with lots of cardio. Unfortunately the weight machines are hardly available.Oh yeah, Do NOT go at rush hour!
Dear General Manager. I know you guys were eager to go home tonight (05/04) but shutting down the lights totally at 7:58 PM don’t seems like the safest way to do it! I had to go 2 floors down in total darkness! I hope that no one ever get hurt, that could be a pretty ugly lawsuit... I am just saying!
Just joined and had a personal training session with Nick T and it was great! He was very helpful and really took the time to make sure I established my personal fitness goals, was super friendly and knowledgeable. Had a great work out and very happy I joined LA Fitness!
A good experience for beginners all around for new ones to play and go anywhere to be greater in health and fitness!
Nice gym. Manager was pretty nice. I think his name is John.
An abundance of equipment and employees always cleaning up. Great cycling classes too!
1) Parking is horrible. 2) The people socialize more than workout at this branch. 3) There was a dead roach by the water fountain
there the best i love this place i used there sona and there pool its absolutely fantastic the staff there is amazing and thay are super nice LOVE IT .....
One of the worst gyms I've ever been to. Their equipment is old and dirty, there's mold in the ceilings and they shut down the weight lifting floor for over a month without any explanation or reimbursement whatsoever. How are you about to just tell your PAYING customers that you can't come lift here for over a month?! The management at this location should be fired because they awful at their jobs
Very well equipped 3 floors full. Really an energetic place for a workout.
Gym equipment is fine, gym is over crowded, smelly, and staff is very rude. They have no interest in being helpful or providing any sort of customer service. Good luck finding the free weights you need. If you want to come to this location, I recommend going earlier, though it won't make things that much better.
Very disappointed with this sale person called Ariana! I wanted to subscribe for one month only, which is $50 but she charged me $150. When I came to tell her about her « mistake » she told me she charged me this price « in case I stay longer than one month »....like seriously now you make decision for me? Then when I asked her to fix that she said one month will be $75 while her coworkers told me before it is $50 ». So I told her that and she told me that her coworkers don’t know anything about that - with a superiority attitude! Then she convinced me it’s $75 a month so I paid again but the next day I found out she lied to me again and she just tried to make commission over me since the beginning and the funny thing is that the manager never did anything about it so I just canceled definitely my membership. Be really aware with this Ariana!
Will was very helpful during my visit to the fitness center. This LA Fitness is top Notch. If I lived here this would definitely be my gym of choice. Thanks for the hospitality and the use of your awesome facilities. O
Great place! There are many options for you to choose. Interested in swimming, racquet ball, basketball, exercise classes, large selection of machines,equipment or weights! Employees are always friendly and willing to assist.
Staff ain't cool
This gym used to be so nice, my favorite thing was too work out here and watch the news in the meantime. They have removed Fox news from the TVs, I can imagine the reason being censoring freedom of speech and real news, being in LA I see how much the media is responsible for having one way of thinking and no opportunity for real debate. If they keep forcing the leftist fake news on their TVs I'll have to cancel my membership with LAfitness and switch to 24hrs or gold. Update: LA fitness still insists in Censoring TV channels at this location, I am leaving by the end of December if they don't address this issue. The key to freedom is diversity and freedom of speech.
I have used LA fitness in the past and been very pleased with the facilities. But now for the first time I’ve had the assistance of a personal trainer, Ricardo. I’ve never worked so intensely on physical training, but I am grateful for the skill, patience, pushing and encouragement. Should have done this years ago.
This gym is great. They have everything I need. My wife and I worked with Brandan for a few sessions, and he was personable, knowledgeable, and creative with our workouts. The classes are fun, the equipment is in good shape, and it never feels too crowded.
Went to use my 2 week guest pass and instead they try and sell me on a membership for an hour meanwhile it stank like the worst B.O. imaginable. Not the best selling tactic. So instead of getting a workout in, I got to smell B.O. and leave without being able to use my guest pass. They were practically begging me to leave me credit card info so that they could just call me and charge me the gym membership over the phone the following week. I told them why in the hell would I give them my CC info if I just wanted to try the gym and use the guest pass? Pretty unprofessional. Eventually they just said, "Okay you can leave my desk now". What the hell?? After an hour they still don't say.. okay you can use your pass now. The only selling points of the gym looked to be the price, pool, and vball/basketball. The gym floor is actually MUCH smaller than I thought it would be. In such a big building you would think it would span multiple floors? Nope. One small floor. Don't go 5 to 8 P.M. though. It looked like sardines in there. I can't imagine they can keep it that clean with it that packed.
Love this gym. Cleanest in LA
An excellent place for family to come and relax. Great service everyone always so attentive.
Always friendly, the trainers are awesome, the facility is clean. I enjoy it every time I go.
I was in this particular facility for the first time ever. I typically work out at the LA near my house but I was with friends who stay in culver city and we decided to get a quick little set in after we left dinner. The facility itself and the amenities are exceptional, and most of the staff too; however, I am leaving a 1 star because of the exceptionally unprofessional attitude and display of one particular associate named Kevin. He made it a frustrating experience from getting checked in to finding my way around the building. Every interaction we had with him, he made it feel as though we were wasting his time, time that he was spending socializing with another young man. He would stop what he was helping us with, and turn to begin conversing with the other young man in Spanish. We could not help but believe they were insulting us as they would shoot glances and laugh. I found it to be quite sophomoric and HIGHLY unprofessional!! Not someone you would want to be representing your establishment.
This place is really great! I’ve been here a few times and I absolutely love it! They are very clean and have good equipment. I have been switching back and forth between different gyms to go to, this one is the best!!! I will continue coming here for sure!
This gym is very clean. There is a woman who constantly cleans up. Equipment is usually always in working condition and the sauna is nice. There’s one corner of the gym that you cannot walk into if you don’t have a trainer. It would be nice if you could however, since there is not a lot of floor space for stretching.
Excellent customer service. Beeen here since they opened up. Very friendly and I highly recommend anyone to sign up with Will
I know LA fitness is not perfect, but for what you spend, it's as good as it gets. Every other gym is more expensive and also has it's issues. It seems as there is no real good gyms that really exceed in every point.
Smells funky and gets crowded but good value.
Great experience at this gym. Workers were very helpful.
One of the few places with an indoor pool which is great! Staff very helpful
Went here while I was visiting family wasn’t the best experience one of the employees I think her name was crystal was very help full but the management was there was no good
Lady with the red hair that signed me up had the worst work ethic i have come across. Really bad attitude and lazy, asking me to go get change at the front desk?! Like isnt that ur job?? Get ur ass up and work, there always sitting anyway, no wonder the physique matches the attitude.. Sloppy. Clean facility, from what i seen. Could use way better air circulation throughout the whole company. Def. Not worth the money.. Go to Golds Gym in Venice, u might actually see gains going to a real gym.
I cancelled account and they continued to charge for four additional months. I was not in a contract at the time.
The worst customer service. The girl that is always at the front desk seems to hate her job because she always has a negative unhappy attitude as if everyone annoys her. If I get her name I will add it on here. I've only seen her smile to a few guy clients. The cleaning crew is always cleaning, so for the most part it is always clean. The workout instructor is awesome. Always smiling. She's friendly n enjoys what she does. Plenty of room to work out. Weights are never racked in the right place or not racked at all. I come to this gym because it's the closest to me.
I really enjoyed working out here, it was super welcoming and easy! Great place.
Very good. Amazing. Outstanding.
It’s a good place to play basketball and do alot of conditioning
I love LA Fitness because all the people that used to slack off at 10 fitness go there now. Plus they pay more $!! You must be very gullible to get sold by an elevator chrome and carpet. The people that work there are rude & snobby. Not only that but they close early! I love this place, it identify's the brainless.
Great place for cardiovascular fitness. Great instructors. Place where everyone becomes friends. Enjoyable place to work out!
On the 3th floor the west window by pull-down machine needs definitely shades. It's too hot there. In general the room temperature is way to high.
Very friendly staff and great atmosphere! Look forward to coming back! Definitely the gym to join. You won’t regret it!
Gym
What I love most about this la fitness location are two girls, Kate and Katherine who have the most beautiful, contagious smiles and fantastically positive energy. They greet everyone with a warm good morning and tell everyone to have a great day. THANK YOU BOTH for making my day so beautiful.
Really good service here!! My friends come here all the time and it’s pretty close to me.
Great place to work out at Employees and staffs are very understanding and they guide you through everything so happy I chose la.
This is the most welcoming staff I've experienced in a gym! Estibon is always so friendly and smiling, he has been so helpful the past few months ensuring that I am pleased with my membership and service at the gym! Overall if you have never been to a gym I would highly recommend this place since it offers so much activities, you won't get bored for sure.
Nice and expensive full service gym. Come here if you need and can afford a personal trainer or enjoy working out in classes. The alternative is the cheap Planet Fitness for $10 dollars a month.
I’ve been a member here for over two years now and I can honestly say I have no complaints, it’s slightly pricier than other gyms but you definitely get what you pay for. I take full advantage of the pool, sauna, jacuzzi, courts, classes, health bar, and many other amenities this club offers. If you’re looking for a gym in the area I highly recommend you try LA Fitness.
Nice equipment and great classes
I like this place people are so nice.
Go see will, he’s the best. I love to play basketball with my friends and at the moment it’s cold and snowing outside and we needed a inside court to play and will helped us out with that plus a gym full of weights and a swimming pool, sauna at LA It’s the best and the service here is magnificent. I recommend everyone to go to this gym it’s the best shout out to WILL Yerrrrrrrr
Pretty nice. The staff members are nice. Good variety of equipment. Nice hours. The bathrooms are fair, given the large volumes of people the use them. Plenty of street parking. The Culver center has three parking lots.
Best gym I've ever been to, the assistant manager Phil is very helpful
They open 5am Monday to Friday but not on weekends?! Come on man, I need to get in early. One night I planned to do bench press, I get there and there’s TWO benches with no bars! Apparently members are selfish left the bars somewhere else. I found a bar that was for the bench loaded up by a smith machine. I just left . Will cancel soon, as I didn’t get a chance to use the squat rack either cuz some member decided to do 20 sets of squats and hogged the squat rack.
It was cool rlly chill and good equipment
I had a great workout experience with Lance. He was very professional.
They charge ridiculous fees and then won't give you the better introductory monthly rates they give to "new" members.
Love the pool
I play D1 men’s volleyball and I love to come here every Tuesday and Thursday night to play, the atmosphere is fun and engaging. The best part is that everyone is at a different skill level so it’s more fun!!!!!!
Hey the system manager Esteban let me in and it is the greatest LA Fitness facility that I have ever been to. Having traveled to many places I’ve experienced many different gyms and staff but this location was the most friendly and welcoming. Sign up if youre local!
This gym is the best. They helped me get in and work out. They had great customer service great gym you should come work out
Great treadmills here.
Only if I can give it 0 stars. CUSTOMER SERVICE IS HORRIBLE! They won’t help you cancel your account, rather freeze it and not tell you it’s still charging you, only to say that your account is completely cancelled. They suck at communication, I was sent there back and forth for 3 days straight because the person who only does cancellation is NEVER there. Probably hiding in the back tbh. Don’t do it. So make sure if they only told you that they froze your account that doesn’t mean they won’t charge you AND that doesn’t mean they cancelled your account. I went there for a year and I will NEVER go back into LA ever again.
The place is excellent but the managers are to pushy and they need to be corrected about their actions because they’re unprofessional. However the new girl Crystal is amazing and has great customer service.
employees here are the bomb! customer service is excellent. they make their customers feel appreciated. management must be good because the employees are happy and treat clients well.
Rude. Always on cell phones. Dirty. Very disrespectful to me and my wife.
Great gym! Clean facilities and friendly and helpful staff. manager Will is terrific! Would highly recommend.excellent equipment and classes. Plus I can go to any la fitness wherever I am.
The best! Good installation, good price
Awesome facility! Awesome programs to get you fit and keep you in shape. Great folks work here too. Talk about an added bonus. #Hernandez
Well organized and plenty of room to work out .
This gym is 3 stories so it has almost everything you could want in a gym. The machines and equipment are generally clean. The top floor can get warm when it's busy but is just fine during the afternoon or nights. Parking is difficult unless you opt for their valet parking which is located in the back. Otherwise there's a main parking lot that is shared by many other businesses.
This gym is fantastic. People are so nice . The staff are very attentive and kind . Love it .
Great gym with friendly staff. It is fully stocked to get you the gym experience you want. and I will be giving my business
Very nice
The pool is disgusting. The locker room is awful..
Somebody broke lnto My locker and stole my Money it happened to my Girlfriend too... They just told me to go To the police... Thiefs at the gym not good
poorly run. a homeless guy has literally been camped out in the lobby for a month, staff does not care broken machines take months to be repaired. members rarely have gym etiquette. I know it's cheap but come on, let's at least do the bare minimum people.
Great club" very nice & reliable staff"
Good gym overall. I would recommend it.
To much Stealing out of the Locker Room with no Resolution
I give la fitness a 5 star because today i had went and had an amazing experience, the staff where very humble and genuine. i recommend anyone and everyone to come!!
The place is good. But sometimes the machines are broke and the bathroom is durty :( but in general the price is worth for a regular gym.
I have been a LA fitness member since 7 years ago. I lived in different states, and tried numerous LA fitness clubs. This gym is a mess, and cause of my decision to terminate my membership with LA fitness. The other night I went for a work out; on the third floor (where all the equipments are) you couldn't breath. there was steam on all windows, and there was no air, broken AC?!!! Most of the time it's hot and there is not enough air, but this time I had to walk out of there to be able to breath! Most of equipments are old and broken, the waiting time to be able to use the equipments is about 5 min, but forget about treadmill. Despite the fact that there are almost 6 treadmills sitting there out of service you have to wait at least 15 min. Yoga classes held under fitness class were everybody through their weights on the floor, imagine you are doing yoga and Bang Bang, someone through a weight on the floor ( which is the ceiling of your classroom). Restrooms are always dirty! Swimming pool is nasty!I am looking for another gym in the area, and looking forward to cancel my membership with LA fitness. I also ran into a very rude instructor and they didn't take care of the issue!
Roaches in the locker rooms. Gross. No comparison to the awesome gym in San Bernardino.
Place is dope
I have to tell you. I was not fond of the gym. At all. I had every excuse under the sun of why I shouldn’t go. I tried it anyways and met with Miguel for the free consultation and with his help I agreed to start personal training sessions. It changed my life. I have met with him, with Sara, with Brian and many more and I have to tell you they are great. Client oriented, respectful, supportive, empowering... couldn’t really ask for more. Thanks to every single one of you that have significantly helped in changing my life around. I sincerely look forward to attend this gym and it’s installations weekly and I would give my highest recommendation to anybody to give it a try to the personal training sessions. It changed my life and it can change yours as well. Thanks guys! Keep up the good work!
I would recommend LA Fitness to anyone seeking to join a gym in Fairfield County Connecticut! My experience with William was delightful! The equipment is in great shape the vibe is right and locker rooms are clean. The sauna, hottub, and pool are all great as well!
I wish they were 24 hours, don’t go between the hours of 3-5 it gets super busy. Overall a nice gym.
It has everything you need. The employees are not the nicest, but the machines are there.
Newly renovated. Clean
Was looking for a gym membership since I moved to Culver City. Tried the free trial a month ago but the third floor was being renovated. They kept pushing back the date for when the weight room would be available, which I found unprofessional. Their staff/sales team has called me every day for about 2 weeks—probably 3 times a day all at which are within 20 minutes from each other—with different team members leaving me voicemails. I understand you’re trying to sell a membership but all the calls and voicemails was too excessive—I eventually blocked the phone number. If that’s how their team works trying to get a membership, I don’t really want to know how they will be if I were to join.
William, SR GM was great. Very personable and gave me and some friends a great tour. Gym was clean, not overly crowded or loud. Can’t wait for my free personal workout!
Be careful what you sign. The trainers at Lafitness are sales people first and trainers second. They will speed through and embelish the details of a contract "blah blah blah, sign here, blah blah blah, sign here." When you try to explain to them your financial hardship they will not work with you. All Lafitness cares about is your money. The staff as a whole can be very rude at times, I've personally been laughed at by one of them. Me and my girlfriend will be looking into a new gym.
Terrible Service
Machines constantly breaking down and take a while to fix. Decent locker rooms. Stuffy cardio area with no real sunlight.
It has 3 floors. Indoor swimming pool. Large personal training area. Lots of cardio machines along with cable weights. Decent free weight area. They have a smoothie bar, which also sell other snack, sports and engery drinks. And also has a selection of must need items you may have forgot from earbuds to deodorant. And other active items like rollers, arm bands, and small gym bags. Big locker rooms. 5:30pm to 7:30pm are peak busy times. Good size kid play/care area. Like most of the locations front desk people are rude never say hi just scan your kids. But I like it, it's big so you never feel cramped.
It’s a very good gym has pool basketball and the staff are very friendly and memberships are fair prices
Had a great experience there and loved it.
I love it! Lots of machines and free weights. Plenty of room as well. Always clean and tidy. Has lockers, sauna, pool and jacuzzi! Pricing is a little high but you get your money's worth.
I don't understand why people still come here. I feel healthier doing nothing at home. What a disgusting gym and always smell like old dirty socks inside the facility. Period.
Clean gym, always easy to find machines.
This place has horrible ventilation. It's always muggy and in the winter, you can see condensation on the glass from the outside. They recently updated some cardio machines but before about half of the treadmills were broken. It's usually pretty packed as well.
There is black MOLD all over the ceilings on the top floor
This is the gym I've been waiting for. HUGE facility, sauna, pool, hot tub, b-ball court, mini soccer field, sand volleyball. The bathrooms are impeccable. They have plenty of machines and brand new cardio EVERYTHING. Go see Big Ben the trainer, he's incredibly knowledgeable, approachable and he will kick your butt, in a good way. Hopefully the sad face girls who worked at The Marina location don't show up here(red-headed lady, you know who you are, you're the worst).
Good fitness center, great machines and there's even a pool inside:)
Great environment. Clean facility with great staff.
They allow anyone in to steal your stuff while working out.
The gym itself is great! There are a ton of machines - and enough weights that I never end up waiting to workout (unlike my previous gym). The Kid's Club is especially handy, and I really love the group classes. The facility is always clean (even the locker room), and most of the employees are friendly. I've only had one negative experience with one of the employees, and I think it's worth mentioning. During a fitness assessment he managed to insult my degree after asking me what I studied in college (any degree in the arts is completely useless according to him), he said "Jesus Christ" about 17 times - a bit excessive, he called me uncoordinated - and instead of motivating (which I think he may have been going for), he left me feeling pretty down. It wasn't positive at all.... Overall, I'm happy with the gym facility - so I share a positive review, but it may benefit them to consider a different kind of person for a position that's supposed to be encouraging their customers.
Good place to workout, sometimes gets a little packed, decent array of equpment
Worst gym I’ve ever been to in my life. I’m not even exaggerating. No A/C, supper crowded, old and broken equipment. This place is horrible.
Good place to work out
Just started at this gym last month. So far staff is pretty friendly, but many of the machines are broken (or constantly break), trash is strewn about a lot. Otherwise, locker rooms are nice, and the environment is great.
I always see custodial people cleaning the machines which is great. But the carpet needs to go. I think that is the source of the musky smell.
Gets a bit crowded but as expected from this kind of gym. Staff are generally nice and machines are generally clean
Visiting from out of town. Worked out there twice. Clean. Nice facilities. No complaints.
Only have a limited amount of machines working there always busted they take months and months to fix them. weights are everywhere, I wish they had staff on site cleaning instead of coming for a few hours to clean. Place is dirty all the time. Good luck! Just find a better gym or group class
Beautiful gym with a very helpful staff! Would recommend to anyone looking to get in shape and keep active.
Location next to my house, the reason I'm a member, is shut down for renovations for over a month. Management is unwilling to give a month refund because they have 200 other locations....well I go to the gym before work and LA Fitness b/c it's next to my house, the other 200 locations are not convenient for me. Manager said we can go in circles but the roof needs to be fixed, I'm not suggesting don't fix what needs fixing, I'm suggesting compensate your loyal customers for the inconvenience. Extremely disappointed and will be looking for a new gym if this is how they treat their members.
Great gym. Not too busy most of the time and it seems pretty clean. Just wish they had a few more machines to work out on
(Translated by Google) I love (Original) Me encanta
Great place to work out. Great environment and full if energy
great facility, friendly staff, equipment always maintained, plenty of weights, new machines, free fitness classes for members, plenty of free parking, and lots of space to work out. My only gripe is that LA Fitness closes early Friday night and Saturday night, the only nights of the week I have the time to get in a good workout especially if I'm not in the mood for going out or sitting around. Also the swimming pool is small and always full of people, the water looks cloudy and gross as a result. Be sure to rinse yourself off after using the pool.
Awesome
Nice location, most LA Fitness are nice. I been to better but not bad
It's a good gym but the workers never walk around to greet their members! Above all it's a clean and not expensive gym,plus parking is always available.
Great
Good gym stafff is cool and member ship is cheap
Good gym, big carido area and big free weights area. Really like it
It’s a gym. Nothing more. Nothing less. Like the members. Everyone there seems to treat each other with respect. Read a lot of comments on how difficult it is to cancel your membership. I know nothing about that. If I ever cancel I guess we will see. Somewhat clean gym. It’s not spotless. I go there to do cardio and to lift weights. for that it’s above average. Location is good for me. I don’t have any real complaints .
This place is the worst gym I've ever been to. Machines always broken, weights are literally NEVER racked, the place is filthy yet the staff is vacuuming and cleaning machine during peak hours, sales manager lied to me (said I had to pay the initiation fee if I signed up but got an email previously waiving the fee if I signed up online) dont come here!
Good place to work out. Clean
Nice staff, but gym is pretty crowded and not always the cleanest. Gets the job done but could be better.
Very clean gym. Like these several story setup. Also the sauna was killer. The guy who checked me in for my guest pass was a nice guy just doing his job and wasn't too pushy at all about trying to sell me a membership. I appreciate him not being aggressive.
Great gym for getting that workout. The location and facilities are nice. Employee's are cool too.
When I started going to this gym, everything was fine, but then I decided to get a personal trainer. It was going okay. Then one day I called my trainer to see if can trained and he told right now I don't have time, I said okay but then I called the following week and he told me right now I can't. He never had time for me. And I was paying 220 every month. Then I told the manager about the problem and she care less, as long as I pay it was okay for them. So I call to cancel my membership, but they told me that I had to pay 900 dollars to cancel. I was mad because they never had time for me, they never check on me. The service sucks and they wanted me to pay 900 and they were charging me 220 every month.
Avoid like the plague if you can afford anything else. They've drastically over sold the memberships here. Always a line 2+ deep for all the equipment. Nothing is ever reracked where it goes.
Place is amazIng each facility is very well done
Great gym. Very clean. Friendly staff. Have been going for years and would recommend to anybody.
After reading poor reviews related to excessive billing and misinformation upon sign up I decided to sign up for a 6 month membership at this gym because it is very nice. Was told I could cancel 6 month membership at any time due to moving and not being within 50 miles of an LA Fitness. Joined gym 16th of December 2017, moved and notified them in March, still have to be paying for and retaining membership through June (original term of membership). Could not reach customer service to discuss it, could not get a call back when told I would get a call back. The group work out classes were amazing, Melinda was an exceptional motivator and extremely welcoming, the University location is also very nice and has everything you need, if not more. The 3 stars is due to the lack of communication. The sales rep assured me that if I was moving to a location outside 50 miles of an LA fitness (or associated gym as i read in the contract) I could cancel my membership. I found out I was moving in January and went to work on cancelling the membership, you have to mail in a letter to their main center and have it processed with takes 6-10 business days of course (just a preprinted letter generated off their website where you input the address you're moving to, doesn't require a signature of anything). I ended up paying for 6 months worth of the gym membership with their courtesy of letting me still come to the gym until the end of my membership in June, but of course I had moved in March. So.... do not sign up for the membership if you have any wish of cancelling. If you wish to not be auto renewed, let them know a couple months ahead of time just in case.
Amazing gym with amazing layout. Love it!
Apart from cardiovascular and strength training machines, a nice pool, jacuzzi and sauna are added plus! I never went for personal trainer, but my buddy said he had satisfactory sessions!
I really wish I could give this LA Fitness 0 stars. Do NOT go to this gym! The staff does NOT care about you as a customer. The first problem I have with this gym is the initiation. I luckily paid in full, so I do not have a monthly fee. But when I signed up I was supposed to receive a shirt, a towel and a lanyard from them. I got everything but the shirt. I STILL haven't received a shirt and its been since the beginning of October 2016. I have literally called for 4 months just to try to get a damn shirt! They lack on their ordering of items that customers SHOULD get upon signing up. They claim they have a "new person ordering shirts and when he/she does, they never order enough" and every time I call they ALWAYS run out. I am not so much mad about that as I am about how they are treating my friends/family and myself. When you sign up, they want you to put in (their system) people to come workout with you, and everyone you may know that includes name and number. What they don't tell you is that they are going to call and HARASS those people who do not have a membership with them until they get you in the door and take your money. I was told by Wes (the GM) that these people would NOT be called. I specifically made sure of this. But somehow MY friends and family are telling me that LA Fitness is calling them almost EVERYDAY and have not stopped. So just today, I tried to call and resolve the issue before I took it up with corporate. I was told by the staff that Wes would be there by 9:00a. I called a total of 4 times. About the 3rd time I called, staff had told me "he just stepped in the door", that was at 9:45a. I called back a couple more times only to be put on hold for 7 minutes and for someone on the staff to tell me that he would call me back in 5 minutes. That was at 10:02a. It is 11:10a now and I still have not heard anything. I am going to call corporate and let them know about my issue. This is just a warning to those who want to try LA Fitness in Chenal, to be careful who you trust with you money and the customer service that you receive along with it. This gym DOES NOT CARE and WILL give you the run around. This is also the first review I have ever written about a place being THIS BAD. Its a lovely gym but it is not worth the hassel of the entire staff and the dishonesty and disrespect. DO NOT BUY A MEMBERSHIP HERE. DO NOT GO TO LA FITNESS(Chenal). Customers be warned. ***REVIEW UPDATE: I called back around 12 this afternoon, never talked to Wes but got to talk to Chris Taylor, the assistant manager. He assured me my contacts would not be bothered and said he would take care of my shirt. Its sad this is taken this long. But I gave another star only because Chris Taylor helped me.
Weights are never racked. lots of different machines to use. It's usually pretty packed. Oh and the weights are NEVER EVER racked. 15lbs next to 90lbs good luck finding a pair of matching dumbbells
This is the best gym ever. I definitely recommend it!
The third floor is closed where all the weight lifting machines are in place. Even though the personal training area has weight lifting equipment staff members don't allow to be in the area. The girl that works in front desk ( Latina) she is not very friendly, gives attitude when you ask questions. DON'T GO THERE.
Five stars are for my trainers Andre and Ryan. They've helped me transform my body and methods for working out. They vary my workouts weekly and make it fun and productive. Exercising after a long day of work can be tough to stick with but meeting one of these trainers each week is extremely motivating and beneficial. They push me to push myself and the results are clear. I feel 100% stronger. Highly recommend Andre and Ryan at this gym.
La Fitness is LA Fitness, its what you'd expect. As a whole its clean and mostly well kept.
Great overall experience at this club. Everyone was very helpful and would definitely recommend.
Clean gym with workout areas for everyone. In general, hours are good. It can get a bit crowded here, depending on season, but never had to wait for a machine. Only waiting may be at the pool, because most go to swim laps. My biggest con is last min class cancellation, with really only notice when you arrive on site. This rarely happened, so I’ll maintain the 4 stars.
Really not bad of a gym, the only thing I usually find is that it gets very crowded after certain times. So you might end up waiting a while to use a machine you want to use to work out.
LA Fitness in Trumbull is a great place - friendly and knowledgeable staff, clean and well maintained.
Gym is ok, but they have a SERIOUS roach problem. Do not leave your gym bag unzipped. You will come home with a huge roach. (True story) It is disgusting. We see roaches at least twice a week. Serious health issue.
It's a good place. But really January 9th passed they aren't open yet. Sucks . They 're suppose to say that right away, not extend date every few weeks?!
this place is horrible. 80% of the cardio equipment is broken or not working properly/noisy, can’t even find anything you need because no one puts anything away, the cleaning people will literally shove the mop under your face will you’re working out on a bench, and they shoved the ab/stretching area into a little corner in the back because they took over the original location as a training area. the only reason i come here is because it’s conveniently right near my house. it’s been time for some new equipment for a while now yet none of it’s been replaced since this place opened. management really has no pride in this gym.
All your needs are met to work out with
It's been more than a month that the 3rd floor is under remodeling. They said it's going to be ready on Sept 16th, they gave another date I don't think this very professional. They still charging even if they do give an good service. I think they should give us a a refund for the days that we didn't use it. I am not happy with it. Very, very unprofessional.
Great workout, came with a friend really enjoyed the facility.
Male staff need some training around etiquette with female attendees. I’m not obligated to say hello or talk to you when checking in. I’m here to get in workout and leave. Don’t need a forced hello so you can laugh with your coworkers.
Love my Yoga classes!!
LA Fitness equipments- so- amazing. Easy-to-use to useful instructions on the machine . pool jacuzzi always fresh nice people to work out with if you're looking for help So-clean clean all the time workers work really hard the people that go there work out really hard nice to have new equipment equipment that blow your mind that really works text to bodystrong least three times a week
I'm not a huge gym person, but as gyms go, this one is great. The staff, led by William, is friendly and helpful. The space is huge, with plenty of room for whatever you prefer - racket ball, basketball, swimming, sauna, yoga/classes, spinning, free weights, and lots of equipment. The locker/bathrooms are clean and most of the members are respectful of each other and take care to wipe down/sanitize the equipment after use. There doesn't appear to be a "type" of member here, so it's nice to have so many different types of people - young/old, diverse, fitness types, body builder types, yoga/swimmer types, etc - all working out together. Nice job, Will and crew, and thank you for helping me to accommodate my out of town guests during Thanksgiving - they are now LA Fitness fans too!
The staff at the Chenal location has no professionalism. The woman that I spoke with over the phone literally was talking to me as if she was having a conversation with one of her "home girls". LA FITNESS IS A COMPLETE RIP OFF AND I WOULDN'T RECOMMEND ANYONE START A GYM MEMBERSHIP WITH THEM ESPECIALLY AT THIS LOCATION. WILL BE CONTACTING CORPORATE FURTHER ON THIS ISSUE TO MAKE SURE SOMETHING IS DONE ABOUT THE POOR CUSTOMER SERVICE AT THIS LOCATION AS WELL AS THE MANAGEMENT TEAM OVER AT THE S UNIVERSITY LOCATION.
Great facility to work out with a basketball court to get a great day of sweat in
The best gym ever! La fitness, La litness.
I am so fed up being harassed by male staff at this gym. Please train your employees on proper etiquette and take sexual harassment seriously. The parking lot is also so overcrowded, the weight room is a disaster, and people breathe down your neck waiting for your machine. Take your money elsewhere if you can. It’s not worth the headache. I am so disappointed in my experience.
Super crowded from 430pm-800pm
Visiting LA fitness was a nightmare today! Never ever in my life I 've had such a bad treatment at any gyms, spa or elsewhere. Long story short. Got guest pass online, went to the closest gym, nice girl introduced me to Alphonso (not sure if I got his name correct). After an our filling out forms, got excursion, listen to all sales speeches and when I said to Alphonso I'm gonna try guest pass first, and than sign up for membership his mood was changed and he said actually I cannot use my guest pass because I was at the gym before. Such a lie!!! I spent at least an hour over there and basically he just said I cannot go if I will not pay right now. I've never ever in my life been to any LA fitness in LA or anywhere in USA or Canada. It was my first time visiting LA fitness and it was the last one. After I said I'm not going to sign up membership right now I was treated like nothing. Alphonso was mad, impolite and just want me to leave. Even later another guy said I can go, because he confirmed I wasn' there before I don't want to. Thank you for the worst experience. If you want to be happy going to the gym, stay away from LA Fitness.
Spacious gym. It has all equipments at least 2 of each for weight lifting. Cardio section is the largest. Basketball is a plus (not a fan). Pool is well maintained. Small jacuzzi. 4 stars due to workout classes (zumba, abs, etc). Irregular timings and inconsistent. You cannot attend a class daily at the same time. Membership required (per annum), initial fee is very high compared to other gyms (got it covered).
I have been a member in Trumbull CT since October 2018 and this has been an awesome experience. The staff that I have met have been welcoming and exceptional in customer service. From day one Estavan has remembered my name and always has a smile for me. My trainer Donald has taught me so much and is helping me to achieve my goals. The entire group of employees are managed well and deserve recognition for their hard work. I am glad I joined.
Horrible! Avoid if you can.. one of the worst locations, always busy, poor hygiene and cleaning services.
The gym is nice but, I wish the kept the machines a bit cleaner. I would recommend this gym to any young women looking to get in shape
Decent gym.
Let me begin with this: I am new to California and LA Fitness; however, I belonged to several gyms in NJ and had a few months experience working at one. That being said, this gym is very large and still remains VERY busy outside of normal work hours. I've been a member for about a month and there are 9 stairmaster machines, 3-4 of which have had "scheduled for service" signs taped to them. The staff at the front desk are often very standoffish. They have to physically scan you in and there have been a few instances where I present my barcode and I wait for the staff person, sometimes on the phone, having to lean over and scan my barcode. This seems a very silly system and an easy fix.. Also, there are zero staff on any floors that I have seen with the exception of the first floor or a man emptying garbage cans. (There are 4 floors). Because of this lack of staff, people drop their paper towels on the floor and others drop very heavy weights repeatedly. The gym is also a bit gross as there are no sanitary wipes for any equipment;rather, there are some paper towel machines with hand sanitizer pumps next to them with a sign stating you can apply the sanitizer to the paper towels to wipe machines. Why not just stock proper wipes? Meanwhile, the bathrooms in the locker room have NO paper towel machines. And ONE hand dryer. Again, this makes for a messy bathroom and seems like this could be a really simple fix.. Overall, decent gym for the money, especially if you have time to wait for the machine or weights you want and have time to come mid-day.
Avoid this place!!!! THIEVES are all the time on the looker room!!!!!! LA FITNESS doesn't care about customers.
Nice big club with my amazing trainer Juan S.. Plenty of parking, just needs a better cooling system. Plenty of healthy eateries near by as well.
Good place to work out and play pickup volleyball and basketball games.
I was greeted with a smile as I entered.
Amazing staff, Phil and Will were super helpful, highly recommend.
Pretty good spot to work out, everyone is nice and the gym is clean
This gym has some of the best staff I’ve encountered. Everyone is has great energy & the salesmen are nice. Even the manger is great! I am going to be loyal to Trumbull for a long time
All the amenities you'd want in a gym. Love it here.
The Monday & Tuesday SilverSneakers classes are the best. Two different instructors but both give a fun & great workout.
LA Fitness one of the best gyms out here recommend 100% has swimming pool and more
I was very impressed with the offerings. I was drawn in by the indoor pool and was not disappointed. In fact was surprised to find there is a sauna and spa tub as well. There is plenty of equipment and lots of room. Also, the staff was very friendly and helpful. Ask for Will recommend it!
Great place
I give 3 stars. This has brand new equipments and very clean. HOWEVER, you can never find your weights when you want to use them. Doesn't matter what time of day you go, i've gone EARLY when they just opened, the weights are only 40% racked the other 60% you have to walk all around the gym just to look for them. It gets super packed too! Management need to really step it up with organizing weights and racking them if the members aren't doing it.
This isn't just a gym! It has something for everyone & the staff are very accommodating. Parking is convenient & the lot is always clean
As a member for over a year and a half, I find it annoying when the manager tells me I have to wait 24 hours for a friend to be signed up for a two week pass. As I just called the North El Centro location and they said come on in, we will sign him up. In fact, we can email him a pass. So yes, horrible customer service and won't be coming into this location for quite some time.
pretty good gym can get crowded. People never put their damn weights away.