Reviews of Planet Fitness - Anchorage (Northway), AK (Gym)

Mariella

Wish the employees were more strict about people cleaning their machines afterwards. I'm tired of cleaning dirty machines so I can use them. Please put up signs or something. Make people clean up after themselves. It's gross.

Aaron DeChant

Great place to workout!

Suzette Caldwell

I love to work out here, the locations are good and the atmosphere is welcoming

Steven Campanella

I dig this PF. Staff is always friendly and the facility is clean. Would give it 5 stars, but for the fact that there isn't a free weight squat rack. Im sure it's an insurance issue.

Jim Kelly

This is the avg. persons gym but we recommend the Dimond location more due to the personnel here.

mr alexander

good gym for the price. it's open 24/7, weights and cardio equipment, massage chairs, and tanning.

Robert J

Good gym for the price.

William McDonald

Great low key gym. Comfortable and clean with a friendly staff.

jake whittaker

I wanted to like this place it seem to have all i needed in the way of fitness machines . good review on the new but . when i went to take a tour at the time i was going to use the gym. I asked for a tour. the young lady there was enthused until i started to ask questions. She first explained the cheap plan for monthly membership . She quickly went thru how the no contract plan work skimming over the big detail that they needed my checking account info so they could Auto deduct from it. hummmm RED FLAG! I said i was uncomfortable with that may i pay with a credit card ! for 190 + dollars , even with the yearly maintenance fee it did not add up. 120+38 =158 ( my relocation of the numbers might be slightly off but not by much). I asked about the difference and that's when it started to go south . She said with a strait face , you are paying for a year in advance so that's way it costs more ! HUH? I MENTIONED I WOULD BE PAYING THEM FOR A FULL YEAR , THAT MEAN THEY HAVE MY MONEY AND IT COSTS ME MORE ? She gave me the look stupid look . I then had to ask her to explain the other more expensive plans that's what i really wanted any way)S he then went on to explain the befits of each on a very scripted sales pitch worthy of a time share salesperson. ( i like a good sale pitch) . Planet fitness will only take your money for the other plans via yous checking account. RED FLAG AGAIN . I mentioned I was willing to pay a year up . They do not allow you to pay for a year at a time. no cash no credit card nada zip zero . This made me highly suspicious and I told them so . Somewhere in the back of my mind i recalled s scam of fitness places over charging ., not cancelling and committing fraud . I am not saying that this franchise does that but I went home and got on the net. Googling Planet fitness problems with checking accounts. WHOA ONE ONE SITE ALONE THERE WAS OVER 700 HUNDRED PEOPLE PISSED OFF TO WRITE ABOUT THEIR EXPERIENCES WITH THEM. So make your mind up about them and your bank account . I did

Matt Herrera

Waste of time looking at the wanna be gym facility and unprofessional staff.. Will go out of my way discourage anyone from going there...

Elizabeth Tugatuk

I like working out there

Wild Wild

Garbage and homeless right up front

Katie Halvorson

Usually packed, but I went early enough that it didnt feel crowded.

Frederick Brock

Good place to workout considering the options here in Anchorage.

James Troyer

Nice place

Yasmin Pille

I plan on getting the lovely ladies name who was on shift Sunday Morning March 11th, she deserves a raise!! She has amazing customer service!! I haven't ran in about 8 months or so, and decided to go, once I stopped running I didn't feel so good and puked, embarrassing, my boyfriend was with me and helped me, clean up the mess, and the lady offered a water and asked if there was anything else she could do, she then comes out with a mop after we cleaned it a little. I wanted to pay for the water bottle, nd thanked her, she said it's okay don't worry about it, but I insisted because she was such a sweetheart to offer it in the first place, never complained about it or even about me. She was obviously well liked in the location because of regulars that came in afterwards, she has so much potential and so thankful she was there during my mishap. I couldn't be anymore thankful. Same as to the gentleman during that shift as well, I will say he treated us very nice! Such a welcoming place, this will forever be my location, until I move out of state❤

James Stafford

Great atmosphere

Farid Sanouvong

Only problem is that the machines are always take up, but usually I come in early so it's not a problem. To sum it up- the place is a good gym to get a pump, but you know what they say. It's not a gym, it's Planet Fitness.

Barbara Gloyd

Would of gave 5 stars but the janitors are very rude. 1 of the times my husband & I were in the showers & 1 of the male janitors came into the female locker area with the female janitor, who knew I was in the shower. Another time my husband was in the shower & the male janitor turned off the hot water then 1 other time my husband was getting dressed & the male janitor just opened the curtain on him. When staff was told they acted like oh well. My husband was mad and said what if it was you/your wife in there? They just looked at him like so. We are no longer members.

Joseph Biondich

Great place to workout, good vibes here

Andy

Staff is pretty nice and the gym is pretty clean. It’s usually never too busy. The only weird thing is the location but other than that I would recommend this gym! They recently changed the lights so it’s not dark in there anymore.

Manuel Creech

Friendly staff, never have to wait for a machine. Very clean facility

Russell Wyatt

I love this place much better then the Alaska club

Savili Timo

Staff here are always friendly ! Everything always clean, great place to work out

rafael marte

Perfect

Lemon Marvin

cleanest PF in Anchorage

ano soopermario

I love this community. The staff are very nice and almost always see the same people it’s like a second family!

Amber Cruzado

New General manager totally amazing ❤️❤️

Jeffrey May

The employees here will give you as much space or help as you want!!! And they sell the 12oz 40gram of Protein Muscle Milk!

Marie Rowan

my workout place

Terrance Aldridge II

Really great place to workout and not be bothered! Staff is super friendly and easy going!

Ariane Ridgway

I love the northway mall location. Staff is just awesome.

Margaret Hansell

Pleasant staff.. clean with modern equipment

Patryk

We need at least a barbell bp and squat rack.

Gateway Group

Loved it

Spoons

Clean...nice people.

Tamara Diaz

Clean facility friendly staff lots of machines

aarons ownit

No judgement zone

Chea Vang

Dee the best

Alice McKechnie

Great place to workout

Kao Thao

Close to home

Hughes Mai

I just like it

Wenson Georges

Was a little busy

Gawgeous Satele

Poor customer service I asked for help and one of the employee told me she can't do anything about it , I asked only for a month I'm moving down to Cali and I have my own studio there with my workout machines I just want to workout only for what 2 weeks with them and she said its $99 what the hell? For 2 weeks it's close to end of the freaking month and they charged me so much that's why I Alaska club . Smh!!! No bueno I wouldn't recommend this for a friend or family

Claire Ferguson

Visit whenever I'm there.

Leland Jones

Always had a great experience. The staff is great and very kind. If you are an early bird, then this is the place to go! Great place to get a tan in the long dark winters! Very accommodating, and for the best experience get the black membership! Enjoy!

David Bretz

Very polite and friendly staff. They also are very helpful to gym newcomers, explaining how to use the equipment and setting up a workout routine. The gym is also clean and well maintained by the staff.

Anthony Pleasant

My second home. I love it here. Samantha is the best. Environment is friendly. Never feel judged here. Come on down and check it out.

Kate Sophia

Not too busy

Stephanie Diaz

I love this Planet Fitness and their employees are really friendly

Gaurav Sharma

My addiction awesome place

Robert Angasan

Many excercise eqipment available.

Tirzah Shelton

Great staff and equipment

Bee Pee

Great place to work out.

Mu Ausage

Really love this place, but if only they open 24 hours. That will be really great.

Ken Brett

Great place to work out. No pressure and lots of equipment so no waiting. Open 24/7 so always available on MY schedule!!

Jacob Cole

I use this gym on an almost daily basis. The staff are always friendly and attentive. The facility I always clean and there is enough equipment that there is hardly ever a wait to use something.

sam travis

You can tell how good a place is by how they handle their mistakes. I was a member of this gym for years. Then I moved and had to transfer my membership to a different PF. The new gym couldn't figure out how to transfer me over. I spent over an hour with the poor desk girl at my new gym and she was never able to make it work. When I called back my home club in northway I got Adonna on the phone and she had me sorted out in like... 2 minutes. Great club with great people, I'm sorry to leave it.

Mithrandrill Tharkûn

Good prices and services, some immature people is all.

Melanie Grubaugh

I really like the whole concept of the gym. (No gymtimidation) I also think the staff is pretty friendly. There a lot of great machines to use. My only drawback is that...even tho they have it posted, and we were told during our tour of the gym, many people don't clean the machines after working out, and they will sit on a machine and play with their phone! I guess I wish that was monitored a little more closely, and reinforced. :)

Rebecca Phelps

Grear place

Andrew Scott

A great location to work out, with a very open floor plan.

David Dowd

WASTE of time and money. It's cheap and YOU GET WHAT YOU PAY FOR! Horrible inadequate facilities. Waiting in line for machines, if you workout with any level of intensity they lunk alarm you so they are setting you up for failure. My friends and I love The Alaska Club!

Gabi Summers

What's up with the 24 hour rule for tanning? I was in yesterday and tanned at 1000 and today I tried to tan at 0900 and they would not let me. If I'm paying for the membership I should be able to choose when I tan if it's included in the fee I pay. I am not even sure what the benefit would be to tan at 24 hrs vs. 23?

Esther Moncivaiz

This is my home away from home I adore this place and the staff and I enjoy the atmosphere there a lot.

BJ Labestre

This gym has been an excellent place to workout. I've never had a problem finding a treadmill even at its busiest hours. The staff are helpful, and the facility is well maintained. My only recommendation is that the stretching area should be clear of any machines or stands.

Mackey Boy

Noice

Dave Kyazze

Really friendly staff, and it is always clean. Love the massage chaira and the flow of the workout machines. Maybe needs a larger area for workout mats and stretching

Anastasia Beaverhausen

Go here if you're into meth heads in the parking lots and roaming the floor of the gym completely unchecked by staff. If you're into having your belongings stolen out of a locked locker and your car stolen out of the parking lot, sign up at this location! They don't even have basic workout equipment, like a chest fly machine. Yes, they have a lot of equipment, but nothing that is actually useful. The trainers are clueless and simple questions are met with sarcasm filled responses such as "Did you google it?" I went to the S. Anchorage location for YEARS without incident, but from day one at the Northway location there was nothing but sarcasm and condescension from staff (after they finished chomping on a double cheeseburger,) druggies running wild, and some seriously inconsiderate guests. The place was constantly overran with degenerates who were obviously not there to work out, they were there to get and stay warm and steal from the locker rooms. If you enjoy druggies stealing your locked belongings while staff is busy eating and chatting instead of watching who actually comes in and out, then by all means, go to PF Northway. If you value your belongings and actually want to work out without wondering "Which crack head is going to try to break into my locker today?" Go almost anywhere else.

Amber Baker

It's a pretty decent gym. But they need 1 out in the ER area.

Richard Corbeil

As good a gym as you will find.

Elizabeth Rosario

(Translated by Google) Gym Rico I like everything (Original) Gym Rico todo me gusta

Sarah Greenwood

It's alright, on the smaller side. Wasn't allowed to have my small gym bag with me, which it's a real inconvenience. Staff is very friendly though.

Jean D'Amour Rugamba

Because I like to build a body

Andy Tobias-Anderson

We go to the gym every time we are in town. This is a great gym and nice people at the counter.

Ellen Piekarski

I love working out here. Employees are friendly.

Jesse Cortez

The place is always clean well maintained fitness machines open 24 hrs is great and awsome service

Daryl Girard

I love it. I never have to wait for a machine. Staff is super friendly and very helpful.

akguy4u29

Very good place to workout, people at the counter are nice and facility is clean, I would recommend to anyone.

Ellie Nicole

Usually not crowded good variety but doesn't have a lot of equipment that I like.

Lee wally

I like this gym because it's spacious and never seem too crowded!

Jesus Vasquez

Love this gym Im from Mikwaukee WI here work related and Gym is always clean also locker rm clean and staff also friendly.

Latiume Vea

Auedeaneflora is one of the best staff members Planet Fitness has.....she is hardworking, very social, and very nice. Y'all need to give her a raise because of her awesomeness! Keep it up!

Anthony Bentley

They owe me $22.06 and now they are lying saying that they don't know what I'm talking about but the ecknowlegded that they took the money before. Someone cheated me out of my money.

Teeven Lee

Great

david ash

Open a membership for my wife which she hasn't use very often But trying to close the accounts is a pain i* t** a**

Nicole Bowman

This particular gym location feels really dark inside so I didn’t really like that (hence the 3 stars). I probably won’t go to this location again because that part just really bothered me. But the rest of it was good!!

jeff green

There's nothing not to like about our gym. The equipment is nice, clean, thoughtfully laid out, and totally adequate for anyone pursuing an intermediate fitness goal. Not enough for someone trying to become Mr. Olympia or anything super advanced but plenty for a person to get and stay in good shape. The price is sooo right that it amazes me they can stay open. The only reason I gave 3 instead of 5 stars is that sometimes the staff are mean and rude. I try to steer clear of them as much as possible but that's impossible ALL the time and sometimes ya catch em in bad moods and they're short and snippy with you. Other than the sporadicly rude, disrespectful staff, I have nothing but glowing praise for the place. And now I'm worried they'll get me for saying this stuff. But it's true... Sadly..

Dave York

Kyley needs to be promoted to manager. In this increasing corporate world, she shows common sense and personalized service to every customer. When an employee shows superior customer service, superior work ethic, and superior judgement, they need to be promoted. Thx Northway.

steven wright

Always a pleasure the staff is always ready to help any way they can

Sharon Bates

Terrible billing system. They keep charging annual fees every month. Nothing but a hassle

Tasi Sablan

It's falls advertising to say you are open 24 hours. Only three days out the week this gym is open 24 hours. I like to work out when I get off work on Friday and Saturday but can't since they close at 9. It is an inconvenience for me. I thinking of taking my business somewhere else.

Tess Adams

The price is great and so are their hours. The facility is always clean and the staff are helpful.

Carl Dykman

The men's locker room was dirty, trash was full. The showers needed cleaning. The day before the sanitizing stations were out of paper towels most of the afternoon .