I called the Pro Shop to make a practice round tee time for my 9 year old son because he is signed up to play in a junior tournament the following week at this club. I was told I did not need a tee time, but just to "Come on down and Bernie would take care of me." Once we arrived and checked into the pro shop, the guy working again told me there was no need to make a tee time, my son could go out and practice and come in when he was ready. We went out to the driving range and I found out from the tournament director that we would be playing the back 9, so I went back into the pro shop to let them know and was AGAIN, assured that it wouldn't be a problem and they could "squeeze" him in anytime. I told him that we would be in the practice area and could go off anytime in the next hour. My son and I came back up to the pro shop and were told that we could "head on out" and the fellow working pointed us to where the number 10 tee box was. Once I got outside the starter told us, "You can ABSOLUTELY NOT go off the back 9. We are backed up already!" I tried to explain that my son plays quickly and we could easily get off before the next group (which was a foursome) was even to the tee box but he argued and told me there was NO WAY. One of the rangers that had been in the pro shop and overheard the guy working tell us to go on out, tried to tell the starter that to which he replied, "I don't care what he said, I'm the starter!" Then as we were taking the clubs off the back of the cart to drive the 1 hour back to Charlotte, he felt the need to again come over and tell me for the 2nd time that we could NOT go off the back nine. I told him I understood him the first time, but he did not stop. As we got back to our car to leave, the ranger that had overheard the argument felt the need to follow us to the car to tell us it was, "Sorry, but it was not his fault." We have played MANY of the courses in the Charlotte area and Springs Golf Group and have never seen such unprofessionalism and rudeness.