This review will begin with some facts that will validate our opinion about this property.
I planned an outing for eight of us to celebrate one of our friends retirement after 35 tears of teaching. Received an email fro Mohegan advertising their "Forever Young Mondays". Rates quoted for 60 years an older would be at 2 for 1, Cost of playing was $140.00 per player for tee times from 7 am to 150pm, and $85.00 per player 2pm and on. I made tee time reservations in April for 2pm and 2:10 pm for Monday June 20th.
When we arrived at the course we were told that the Credit Card Machines were not operating so therefore we have to pay in cash, in addition the 2 for 1 rate applied to the morning rate of $140.00 not the rate of $85.00 which we had signed up for. Not happy, we then asked if there would be food available on the course, we were assured that they had food available and it was centrally located on the course to be accessible at four different holes, when the first opportunity to purchase food presented itself, the facility was closed, no food no drink, NOT HAPPY, we finished our round and then found that the clubhouse facilities to be closed.NOT HAPPY, drove to Mohegan to begin our overnight stay frustrated and ticked off, we ate at their restaurants, drank at their bars, gambled at their tables, when asked by a casino floor host how we enjoyed our golf experience we let him know that the eight of us would not recommend this course to any of our golf associates here in the Berkshires, he tried to see if there was something he could for us but recommended that i speak with a casino host in the morning, which i did repeated the story got the company line , sorry, he would speak to his manager and relay our complaint, i left my players card number, my cell number and my email address on Tuesday June 21 am,
I was assured that i would be contacted, today is Tuesday June 28, NO CONTACT< NOT HAPPY,
I am surprised that Mohegan Sun would associate themselves with a course that does not meet the needs of their customers,
The course itself needs work and new hole design.
EIGHT NOT HAPPY GOLFERS FROM THE BERKSHIRES