Reviews of Tri City Nursery South (Gardener)

Lauren Morrison

The positives:Nice selection of trees, when calling the lady on the phone was very nice. The negatives: The gentleman in the office was not willing to help, and was very rude. Our intent was to buy several thousand dollars worth of privacy trees or plants. After looking through the nursery, husband went inside ask the folks in the office for help. He asked the lady a question, she didn't know the answers to the questions. She asked the man, and he was short and dismissive. The man told my husband we arent' in Georgia and the plant he asked about would never grow in Utah. He then cut him off and told him he had to ring another man up. We left frustrated and tree-less

Wade P. Haggard

I have made several purchases, dirt, mulch, trees, etc. I have always found the customer service to be excellent and prices more than fair. When I have questions, the associates always find answers for me and go above and beyond. Give them a try; you will be happy you did!

Tyson Wall

In my opinion, this is the best nursery around. I drive from the salt lake valley weekly for this awesome staff!

Andrew Watanabe

Fantastic, knowledgeable, and very helpful

Dustin Chaffin

Went to 4 nurseries before I found what I needed. They have great stock and Johnathon was the tree expert that helped me find the trees that I needed. Super impressed!

Aaron Oldham

Customer service trumps all. The service I received here was awful. I showed up in a short-bed truck and was told I could receive half a yard (half a bucket load) of lava rock. After paying I was told where to park to have it loaded. Those were my only instructions. A kid showed up with a tractor, took a load of lava rock and proceeded to dump it, not just in the bed of my truck but on top of my truck cab as well. I was shocked! After dumping it he gave me a thumbs up and drove off! Drove off!! The entire roof of my cab has scratches all over it. I had to gently remove the rock, and knew they would try and blame me for how I took it off so I filmed it. After cleaning off my cab myself I drove to the office to talk to a manager. A guy came out, took pics then went back inside. He then returned and told me it was my fault because I brought a short-bed truck, that the scratches were from how I removed the rock (just as expected), and that there are signs posted saying they take no responsibility for damages from loading. Then he went back inside! I filmed the entire lot, no signs anywhere. No one told me of the potential problem of having a short bed truck, and I didn't get help cleaning up the problem or one apology. It was my fault I was told! Unless you have years of experience with landscape suppliers and happen to know all of these "obvious" potential problems beforehand, or you care less about basic customer service, or personal property, steer clear of this juvenile company.

Jordan Ribera

Large selection and helpful staff! I purchased a Hall's Hardy Almond tree to plant in my front yard. When I ran into issues with the tree the employees helped me figure what the problem was and find a solution.

Cody Guymon

Jon is the most helpful person we have met at a nursery. He spent nearly two hours helping us design the ideal backyard. The prices and great, but he is the reason this place gets five stars!

Susan Sellers

Biggest bang for your buck. The garden soil is a nice blend and is less expensive than other places I've tried. Really friendly service too.

Lauren Morrison

The positives:Nice selection of trees, when calling the lady on the phone was very nice. The negatives: The gentleman in the office was not willing to help, and was very rude. Our intent was to buy several thousand dollars worth of privacy trees or plants. After looking through the nursery, husband went inside ask the folks in the office for help. He asked the lady a question, she didn't know the answers to the questions. She asked the man, and he was short and dismissive. The man told my husband we arent' in Georgia and the plant he asked about would never grow in Utah. He then cut him off and told him he had to ring another man up. We left frustrated and tree-less

Wade P. Haggard

I have made several purchases, dirt, mulch, trees, etc. I have always found the customer service to be excellent and prices more than fair. When I have questions, the associates always find answers for me and go above and beyond. Give them a try; you will be happy you did!

Tyson Wall

In my opinion, this is the best nursery around. I drive from the salt lake valley weekly for this awesome staff!

Andrew Watanabe

Fantastic, knowledgeable, and very helpful

Dustin Chaffin

Went to 4 nurseries before I found what I needed. They have great stock and Johnathon was the tree expert that helped me find the trees that I needed. Super impressed!

Aaron Oldham

Customer service trumps all. The service I received here was awful. I showed up in a short-bed truck and was told I could receive half a yard (half a bucket load) of lava rock. After paying I was told where to park to have it loaded. Those were my only instructions. A kid showed up with a tractor, took a load of lava rock and proceeded to dump it, not just in the bed of my truck but on top of my truck cab as well. I was shocked! After dumping it he gave me a thumbs up and drove off! Drove off!! The entire roof of my cab has scratches all over it. I had to gently remove the rock, and knew they would try and blame me for how I took it off so I filmed it. After cleaning off my cab myself I drove to the office to talk to a manager. A guy came out, took pics then went back inside. He then returned and told me it was my fault because I brought a short-bed truck, that the scratches were from how I removed the rock (just as expected), and that there are signs posted saying they take no responsibility for damages from loading. Then he went back inside! I filmed the entire lot, no signs anywhere. No one told me of the potential problem of having a short bed truck, and I didn't get help cleaning up the problem or one apology. It was my fault I was told! Unless you have years of experience with landscape suppliers and happen to know all of these "obvious" potential problems beforehand, or you care less about basic customer service, or personal property, steer clear of this juvenile company.

Jordan Ribera

Large selection and helpful staff! I purchased a Hall's Hardy Almond tree to plant in my front yard. When I ran into issues with the tree the employees helped me figure what the problem was and find a solution.

Cody Guymon

Jon is the most helpful person we have met at a nursery. He spent nearly two hours helping us design the ideal backyard. The prices and great, but he is the reason this place gets five stars!

Susan Sellers

Biggest bang for your buck. The garden soil is a nice blend and is less expensive than other places I've tried. Really friendly service too.

Jonathan Hansen

Had all the plants I needed for great prices. The staff was very friendly and knowledgable.

Curtis H

Great prices and beautiful trees

Byron Conrad

I purchased a few yards of sand, but only had room in my trailer for one yard. They said I could come back and get the rest later. When I finally had another project where I needed the rest, I returned to get it and they said they said NO. In other words they completely lied, completely stole my money.

Add White

These guys are awesome!!

Lara Anderson

My review is based solely on the topsoil that I received, as I haven't used their nursery for anything else. I doubled checked several times that what we received was what they said was "topsoil" but, in reality, I'm sure it was just filler which made it unusable for our project. The "topsoil" was filled with rocks that were big enough to be problematic (we needed it to topdress our lawn) but small enough to be nearly impossible to sift out. A complete waste of time and money.

Brandon Andra

Awesome nursery! Loved working w John.

Jocelyn Harris Allen

Seriously has the best quality of plants around. I finished my entire front yard for a reasonable cost, and the plants look amazing. I haven't found quality like that at any other nursery in northern Utah. Being able to get the bark and rock at the same location made it even better. Very happy with my purchases. Was even able to return a couple of weeks later to pick up the rest of my plants that I purchased.

Shelley Bowen

Well cared for plants! Great selection! The staff Has extensive knowledge to answer my millions of questions!

pat glenn

What a fantastic place.....Jonathan and Salvatore brought our giant boulders and placed them perfectly!!!! thank you for amazing customer service......and more than fair prices. we will be return customers for sure....

Dan Posner

The customer service can be hit or miss depending on how busy they are and who you talk to. That being said they have great products at good prices and people like Lucas are very knowledgeable.

Jonathan Hansen

Had all the plants I needed for great prices. The staff was very friendly and knowledgable.

Curtis H

Great prices and beautiful trees

Byron Conrad

I purchased a few yards of sand, but only had room in my trailer for one yard. They said I could come back and get the rest later. When I finally had another project where I needed the rest, I returned to get it and they said they said NO. In other words they completely lied, completely stole my money.

Add White

These guys are awesome!!

Lara Anderson

My review is based solely on the topsoil that I received, as I haven't used their nursery for anything else. I doubled checked several times that what we received was what they said was "topsoil" but, in reality, I'm sure it was just filler which made it unusable for our project. The "topsoil" was filled with rocks that were big enough to be problematic (we needed it to topdress our lawn) but small enough to be nearly impossible to sift out. A complete waste of time and money.

Brandon Andra

Awesome nursery! Loved working w John.

Jocelyn Harris Allen

Seriously has the best quality of plants around. I finished my entire front yard for a reasonable cost, and the plants look amazing. I haven't found quality like that at any other nursery in northern Utah. Being able to get the bark and rock at the same location made it even better. Very happy with my purchases. Was even able to return a couple of weeks later to pick up the rest of my plants that I purchased.

Shelley Bowen

Well cared for plants! Great selection! The staff Has extensive knowledge to answer my millions of questions!

pat glenn

What a fantastic place.....Jonathan and Salvatore brought our giant boulders and placed them perfectly!!!! thank you for amazing customer service......and more than fair prices. we will be return customers for sure....

Dan Posner

The customer service can be hit or miss depending on how busy they are and who you talk to. That being said they have great products at good prices and people like Lucas are very knowledgeable.

Shawn Sandberg

This place is awesome! Great selection of trees and the people we extremely knowledgeable and helpful with trees! Thanks so much Tri City Nursery!

Cool kids!

Had a great experience here. They have a beautiful selection of plants and trees. Alex, who works there and has much horticulture education and experience, walked me through the grounds and helped me pick out the right plants for my yard.

Chris Miles

We spent thousands of dollars at this nursery. Jonathan is an "expert" on our soil. He advised us on what would grow well and healthy in our area. We took really good care of our plants. We carefully watered them everyday. We used the same fertilizer they recommend. Over $1,000 worth of our plants died within 1-2 months. We called about their warranty and unlike every other nursery, they have no warranty. They offered us a small discount if we want to come back in and buy more plants from them. No thanks. I'll go to a nursery where they warranty their plants.

Scott Wright

These guys had all the plants and variations I was looking for when other places I had looked at did not. Jessica was super helpful and friendly from the get go. She was patient and kind, as I had 4 kids in tow as she guided is around to find what we needed. The price was right as well. Better than what I had proceed out elsewhere. They pretty much had it all. Overall great experience.

P Newman

Very helpful

Hellen Ocana

Good service and supplies!

Alex Reynoso

Made a call to confirm they sold "medium" cedar bark as shown on their website. I asked about the sizing of the bark and if it was not just all shredded bark. The young lady confirmed this question. I ordered 8 cy delivered. Delivery price and scheduled time was as confirmed. However the product is at best "small" cedar bark you can purchase at Home Depot. In fact you can purchase the real "medium" size bark nuggets from both Home Depot and Lowe for about the same price. Just delivery and opening a ton of bags. But you will at least get the right size and not some inferior product. I would not purchase from them again based on this misleading product fact. Just too damn bad people don't be honest and tell the truth.

andrey rudey

I have a delivery, and weighting so long

Lara Buckwalter

Such a great experience buying sand and mulch from Tri City!! I called in 4 or 5 times asking more questions, comparing prices with businesses closer to us and every time Jordon was helpful, patient and professional. We ended up ordering from them because their prices were great. Living further away upped our delivery fee but even taking that into account they were significantly less expensive, especially for the sand. The delivery guy was one of the best we’ve seen and unloaded everything in the exact spots we asked- even though it wasn’t an easy spot to reach. Couldn’t be happier with our purchase!

Matt Monsen

I have bought sand, dirt, compost, bark, and other landscaping supplies for my yard from here. Friendly and helpful staff with amazing product. Prices are very reasonable.

Jeeping with Jerrit

Love em! Always helpful and bubbly! And they always have the weird plants no e else seems to have!

Jordan Behunin

The staff is very helpful and you can't beat their prices!

Shaun Mather

I love the trees, plants, and flowering perennials that they have here! They have great help and are willing to help find what you need. I would definetly come here for all my landscape needs!

Grace Langston

Far and away the best nursery in the valley! Jordan was super helpful. 10/10 would recommend

Daniel Z

Recently ventured over to browse through their selection of fruit trees. I found Alex Glover (salesman) to be very knowledgeable and helpful. He shared his knowledge regarding the various apple, peach and apricot trees we purchased. It was well worth the twenty-four mile drive to shop at Tri City Nursery South. Their prices are excellent! I wish I had more land to plant. And if your trees aren't fairing well give them a call and they can help.

Debbie Richards

I wanted to give this nursery a great review because initially I was impressed with Jonathan's willingness to assist (2016). But in the long run, this place has cost me a LOT of wasted money. My plans called for plants for which the nursery recommended substitutes. These plants have turned out to be very inappropriate in my space and have killed other plants (2019). I am now paying to have them pulled out, and replacements will be a redundant expense. For example, they recommended allegheny viburnum in place of lilacs. I have since learned that the viburnum gets twice as large and the leaves are the size of Cuba. They might be exotic if you live in the amazon, but my beautiful bedstraw beneath them is now sparse. I purchased a total of 53 trees from different growers. The only trees that have struggled or died are those from this nursery. They delivered some trees (hundreds of $) with damage or without a root ball and committed to replace one. Getting a replacement was a challenge, and they still insisted on charging me a delivery fee! Jonathan tried to assist with that, but ultimately the owner charged the delivery. They didn't have the same variety of tree, so I paid double delivery for a smaller tree I don't even like. They sent wrong varieties of some plants, which I caught AFTER they were planted and again paid double installation fees. They even tried to charge me a restocking fee for a tree that was sent in their error. They rarely answer their phone and on-site help is impossible. My experience with Tri City South was a costly mistake.

Kristen Shelley

I worked with 3 different employees at Tri City Nursery South and each one of them was extremely helpful, knowledgeable and courteous. The prices are the best in the state and the quality of the trees and shrubs was excellent. I was unaware of this nursery before, but now I will do my shopping there!

Shawn Sandberg

This place is awesome! Great selection of trees and the people we extremely knowledgeable and helpful with trees! Thanks so much Tri City Nursery!

Cool kids!

Had a great experience here. They have a beautiful selection of plants and trees. Alex, who works there and has much horticulture education and experience, walked me through the grounds and helped me pick out the right plants for my yard.

Chris Miles

We spent thousands of dollars at this nursery. Jonathan is an "expert" on our soil. He advised us on what would grow well and healthy in our area. We took really good care of our plants. We carefully watered them everyday. We used the same fertilizer they recommend. Over $1,000 worth of our plants died within 1-2 months. We called about their warranty and unlike every other nursery, they have no warranty. They offered us a small discount if we want to come back in and buy more plants from them. No thanks. I'll go to a nursery where they warranty their plants.

Scott Wright

These guys had all the plants and variations I was looking for when other places I had looked at did not. Jessica was super helpful and friendly from the get go. She was patient and kind, as I had 4 kids in tow as she guided is around to find what we needed. The price was right as well. Better than what I had proceed out elsewhere. They pretty much had it all. Overall great experience.

P Newman

Very helpful

Hellen Ocana

Good service and supplies!

Alex Reynoso

Made a call to confirm they sold "medium" cedar bark as shown on their website. I asked about the sizing of the bark and if it was not just all shredded bark. The young lady confirmed this question. I ordered 8 cy delivered. Delivery price and scheduled time was as confirmed. However the product is at best "small" cedar bark you can purchase at Home Depot. In fact you can purchase the real "medium" size bark nuggets from both Home Depot and Lowe for about the same price. Just delivery and opening a ton of bags. But you will at least get the right size and not some inferior product. I would not purchase from them again based on this misleading product fact. Just too damn bad people don't be honest and tell the truth.

andrey rudey

I have a delivery, and weighting so long

Playmobil Overview

Such a great experience buying sand and mulch from Tri City!! I called in 4 or 5 times asking more questions, comparing prices with businesses closer to us and every time Jordon was helpful, patient and professional. We ended up ordering from them because their prices were great. Living further away upped our delivery fee but even taking that into account they were significantly less expensive, especially for the sand. The delivery guy was one of the best we’ve seen and unloaded everything in the exact spots we asked- even though it wasn’t an easy spot to reach. Couldn’t be happier with our purchase!

Matt Monsen

I have bought sand, dirt, compost, bark, and other landscaping supplies for my yard from here. Friendly and helpful staff with amazing product. Prices are very reasonable.

Jeeping with Jerrit

Love em! Always helpful and bubbly! And they always have the weird plants no e else seems to have!

Jordan Behunin

The staff is very helpful and you can't beat their prices!

Shaun Mather

I love the trees, plants, and flowering perennials that they have here! They have great help and are willing to help find what you need. I would definetly come here for all my landscape needs!

Grace Langston

Far and away the best nursery in the valley! Jordan was super helpful. 10/10 would recommend

Daniel Z

Recently ventured over to browse through their selection of fruit trees. I found Alex Glover (salesman) to be very knowledgeable and helpful. He shared his knowledge regarding the various apple, peach and apricot trees we purchased. It was well worth the twenty-four mile drive to shop at Tri City Nursery South. Their prices are excellent! I wish I had more land to plant. And if your trees aren't fairing well give them a call and they can help.

Debbie Richards

I wanted to give this nursery a great review because initially I was impressed with Jonathan's willingness to assist (2016). But in the long run, this place has cost me a LOT of wasted money. My plans called for plants for which the nursery recommended substitutes. These plants have turned out to be very inappropriate in my space and have killed other plants (2019). I am now paying to have them pulled out, and replacements will be a redundant expense. For example, they recommended allegheny viburnum in place of lilacs. I have since learned that the viburnum gets twice as large and the leaves are the size of Cuba. They might be exotic if you live in the amazon, but my beautiful bedstraw beneath them is now sparse. I purchased a total of 53 trees from different growers. The only trees that have struggled or died are those from this nursery. They delivered some trees (hundreds of $) with damage or without a root ball and committed to replace one. Getting a replacement was a challenge, and they still insisted on charging me a delivery fee! Jonathan tried to assist with that, but ultimately the owner charged the delivery. They didn't have the same variety of tree, so I paid double delivery for a smaller tree I don't even like. They sent wrong varieties of some plants, which I caught AFTER they were planted and again paid double installation fees. They even tried to charge me a restocking fee for a tree that was sent in their error. They rarely answer their phone and on-site help is impossible. My experience with Tri City South was a costly mistake.

Kristen Shelley

I worked with 3 different employees at Tri City Nursery South and each one of them was extremely helpful, knowledgeable and courteous. The prices are the best in the state and the quality of the trees and shrubs was excellent. I was unaware of this nursery before, but now I will do my shopping there!

Maren Mather

Great christmas tree buying experience. They had a good selection of fresh trees to choose from and someone on sight to help pick it out, cut off the end to the length needed and even help tie it to my car! We also bought sand for our sandbox and it soooooo soft!

Shelby McCune

Great selection and a good pricing. My company uses these guys for all of our city park projects

Andreas Hallberg

Great prices and knowledgeable staff!

Mega Pode

I would say this is the best place to buy tress of all varieties, employee Jessica does a really good job in explaining different types of tress and how to use them. Tree delivery on the other hand does not do a really good job, they just dropped off the tree on my sidewalk without knocking on our door or leave me a message on my phone. Good experience except tree delivery!

A.J. Swope

Jon was awesome. He helped me figure out what trees work best for my yard and answered all my questions. Great service and trees were in great shape.

Sara Whitbeck

They were very helpful in helping us choose fruit trees and gave us wonderful expert opinions about planting our new trees. We also bought 4 fruit trees here for the same amount of money that we spent on a single fruit tree at a different nursery!

Jessie Hansen

I LOVE Tricity South!!!

Paul Thorpe

Jon showed me around, and taught me lot about plants. He had great suggestions. It was extremely helpful.

Maren Mather

Great christmas tree buying experience. They had a good selection of fresh trees to choose from and someone on sight to help pick it out, cut off the end to the length needed and even help tie it to my car! We also bought sand for our sandbox and it soooooo soft!

Shelby McCune

Great selection and a good pricing. My company uses these guys for all of our city park projects

Andreas Hallberg

Great prices and knowledgeable staff!

Mega Pode

I would say this is the best place to buy tress of all varieties, employee Jessica does a really good job in explaining different types of tress and how to use them. Tree delivery on the other hand does not do a really good job, they just dropped off the tree on my sidewalk without knocking on our door or leave me a message on my phone. Good experience except tree delivery!

A.J. Swope

Jon was awesome. He helped me figure out what trees work best for my yard and answered all my questions. Great service and trees were in great shape.

Sara Whitbeck

They were very helpful in helping us choose fruit trees and gave us wonderful expert opinions about planting our new trees. We also bought 4 fruit trees here for the same amount of money that we spent on a single fruit tree at a different nursery!

Jessie Hansen

I LOVE Tricity South!!!

Paul Thorpe

Jon showed me around, and taught me lot about plants. He had great suggestions. It was extremely helpful.