Reviews of Pinestraw Place Landscape Supply (Gardener)

Tim Derrick

Very Nice Customer Service and Very Good Products

George Benson

I sold my truck so I have them delivered sand, sod, mulch, whatever I need. They are reasonably priced and deliver quickly.

Kelly Bleau

Very helpful and polite on the phone. They got my delivery of mulch out right away. I plan on using them for all my mulch, dirt and gravel needs in the future.

Caylon Manning

Good service!

Daniel Packard

I have been there numerous times. Very very busy with parking sometimes an issue.

Brian Miller

I run a small company great products fast delivery reasonable prices and friendly.

Dodge R/T Man

This was my first time dealing with this company. They were the most helpful and appreciative associates within this field of occupation. Thank you for taking care of me.

Kathy Nolan

Very nice and delivered my order right away!

William Caine

Good prices and very professional

Liz B

Previous customer (sod, pinestraw, etc). Stopped by in Feb for playset. Asked about time frame, delivery, box to surround with soft filler and setup/install of all. Was told one week for playset to arrive to the warehouse for pickup and a couple days for setup. Ok. I placed my order. Sales guy was in my neighborhood on delivery later that day so checked out our yard and marked possible location. That placement didn't work for us, so he was going to come out that following Monday to discuss options and get measurements for playground box. No call. No show. Waited a week. No call. No show. Waited two weeks. Still no call. No show. Going into week THREE, my husband called and inquired on our order and when someone was coming by to discuss location and material needed for the playset. He was told they would get back to us later that day. No call. No show. Week FOUR. My husband calls again and is told someone will come by that Saturday at 11am. No call. No show. Husband calls AGAIN around noon.... he is told someone will be there soon (please note, we live less than 2 miles away from Pinestraw Place). When the gentleman arrives he does not knock, but rather calls to say he's here and walking to back yard. We meet him there and begins with an excuse as to his tardy arrival. Ok... whatever... When we show him the location we want for the playset he doesn't measure, just stands there and ballparks an estimate for materials. He then proceeds to explain that the railroad ties he had suggested before were not available anymore because their supplier isn't responding to them. And suggests a lower quality option. He asks us when we wanted to have this done to which my husband responds... "yesterday." And then he tells us that the playsets are backordered and if he ordered that week it would probably be THREE WEEKS before it came into the warehouse. But, wait...?!?! I placed my order at their location a month before?!?! Needless to say, we told him we would go elsewhere. And honestly, I don't leave negative reviews often, expecially for local businesses, but this isn't just about poor business practices, or the excuse after excuse after excuse... It's not even about wasting my time & my husband's time. This is about a 6 year old boy. It ruined something he was excited about. That is not ok.

Adrian Riley

Terrible business. Called about sod and pinestraw, the person I talked to said come pick it up. I come by 20 mins later and see the sod there and back up to it. I get ready to load it up and someone else comes and says he'd like to buy the rest of the sod. So the person I spoke to about the sod comes to me and says "hey man, how many pieces do you need?" I told him 20. He says, "well I already sold it all, sorry." Then I tell him I called about it, and he tells me "I never got any call." At that point he just lost all my business and future business. I will never come back here.

Jim C

I was impressed with them seeing as I'm a small time landscaper they treated me like a person and took care of my needs for me

Joseph Shahoud

If you are looking for great service and a fair price on landscaping materials, and want it close by, Pinestraw Place is as far as you need to go. I use them for mulch and propane and have always had a great experience. I even got some high quality sandy loam from them at one point all delivered. Lewis and the crew are awesome.