Reviews of Edisto Ace Hardware (Gardener)

Joseph Maddox

Purchased fishing license here. Knowledgeable and friendly staff.

Sharon F Begley Cox

Great service.

Michelle Bottorff

Nice story. Staff on Saturday need to greet not local people live they are would have been nice. Greet everyone they same or just don't greet them at all.

Laurie Young

Nice hardware store and only hardware store on the island

George Techentine

Helpful people! If it isn't at the Bi-Lo, it's here. Improvise and adapt.

Julius Earle, Jr, MD

Ace IS the place, and they are helpful!

Diversified Technology

Well stocked and we'll organized! Extremely helpful and knowledgeable staff!

watasport player

Pretty good

Dennis Herpolsheimer

Clean and neat store. Very good service.

Johnny Herndon

Great

Tammy

Always great customer service. They will have the darndest things! My husband loves to go to the Ace. Besides, we had much rather spend money on the island instead of driving off and buying things elsewhere. We want to see our "economy" here on Edisto Island continue to stay in the black. It only makes sense- you live here- you buy here! ❤

tellMeSomething iDontKnow

helpful and well staffed

Wylie Bear

Good selection and prices

Joe A

Well stocked store with very helpful staff. Highly recommend.

Marty Carsner

Good place to find anything tool or home repair related. I like to wander the isles to see if there is anything I can't live without.

Timothy Barker

Great store, immediate attention to us for asistance, very impressed by Stihl power equipment display and our conversation with Lucy. Sincerely, Tim Barker Barker Carving Co Eldon Missouri

Peggy Stacey

Nice place

James Nix

Great place to find anything you need..

Joe Leopold

Well stocked. Informed helpful employees. Pleasurable shopping experience.

Griffith Moore

While on most days you should find the staff of Ace Hardware Edisto Island S.C. helpful. On occasion, if it's a return that's your making and the items just happen to be accompanied by discounts that the corporate office deemed a wise investment to send thier most loyal and frequent customers you may encounter an employee C. Walton. As an employee of Robert R Redfearn Jr. Owner of Edisto Island Ace Hardware Inc. Please understand as I witnessed these events unfold I had accompanied a local resident and property owner a retired accountant , to this particular hardware store ( Ace Hardware of Edisto Island) I must repeat the business name for there is another hardware store right across the street. Where the staff had been WELCOMING moments before the Edisto Ace encounter. The return of merchandise that was sold a day prior by a friendly and a customer friendly employee who said that if the was need "just return the products for a refund" Apparently Cathy Walton didn't get the idea of friendly nor did she display any outward emotion of concern to get the transaction completed accurately or even correct because as she stated there were other customers forming a line and with two registers open she didn't care if she was giving MORE MONEY THAN we were due. NOW Mr. Redfearn Jr. ..I'm sure he cares that the bottom line of the days sales meet the needs of his business and cares to serve the community which supports it and to provide compensation for those who help run the store. As a former retail business owner myself, I understand that if my employees projected an attitude that's less than friendly, helpful or professional that both the business and my employees would ultimately suffer. Nothing kills your bottom line like poor customer service . However this goes beyond poor customer service .This employed decided that she would deem us unsuitable to frequent this establishment and therefore thought that we would be hostile to the business and its need to keep running efficiently. But she decided call the local police stating that we were refusing to leave the store. All that WE asked from her WAS to finish our transaction accurately and in a Professional manner! Now I've had some bad service in stores before. I've never had the police called on me for wanting a return done correctly or accurately! The numbers on the amounts were incorrect and her explanation was that she had other customers and a lines forming and they were waiting to be serviced . That's the justification for and reasoning we were to accept ... (really) Being distracted, flustered, or otherwise incompetent is not an excuse for the treatment given to a loyal customer. the added insult of calling the police on us by refusing more money that what was rightfully due is completely unacceptable and frightfully disconcerting. We showed up with our receipt and the product in order expecting a return of money that was paid in good faith for products that were not usable for our needs. We were assured that these products would be returned without any second thought . Certainly we didn't assume that we would be threatened with incarceration. As I thought through the event I was compelled to write this assessment. DURING the threat of incarceration I also was compelled to use the video recorder on the very same phone of which I'm writing. So to the Residence of Edisto Island South Carolina I would question my loyalty to this particular Ace Hardware store For you never know, There , you might get your items you need : or a police record. Let my words ring true or watch the video. The video ..I'll choose not to release for one week's time. This is to allow enough time to consider my closing thought. To Robert R. Redfearn Jr. Please know my last thought Review your employees conduct and perhaps take a moment to assuage a now reserved Ace customer with a letter addressing the treatment he , myself and possibly other may encounter at Ace Hardware on Edisto Island, S.C.

Marilyn D.

All the folks here are friendly and helpful. I was trying to buy dried corn to feed the deer on the island but it only came in 50 pound bags. The deer are plentiful but they are very skinny.

Marvin Prine

Great crew. Always friendly and helpful. Good inventory.

Robin McAliley

The staffing is wonderful. Friendly and helpful.

George Haselden

Very pleasent and helpful people work there.

Tj King

For a beach Ace Hardware it's not bad

Randy Truelll

Not the too big boxy type store . Have a good selection of all around hardware supply's. Plus the added benefits of a lo al shop. Always find neat stuff here. This is my 11th year visiting Edisto island and this is always one of my stops every year . Keep up the friendly service !

Lily Harlin

For the only hardware store around, that do a pretty good job.

Bill Phelps

A little bit of everything

Dana Turner

Had just what I needed with friendly accociates!

David Bradshaw

If you are at the beach and need some Hardware items, this is the closest place to get them. Friendly and helpful staff will find what you need. And there's a good chance they would have whatever you would need to have an enjoyable trip at the beach

Shot Earle

ACE is the place, and they are helpful. This store lives up to their company motto.

Melonee Godfrey

Great store and you can get it fishing license here. Be sure and bring your social security card if you haven't had a fishing license before.

Paul Williamson

Wide variety of items, prices are a little on the high side. Nice to have a place to get basic home repair needs.

Mike Johnson

Very helpful folks here

Kimberly Mccants

Very helpful and friendly

Anne Clodfelter

Great store. Well organized and helpful employees will help you find whatever you need.

Debbie Needham

Great service

Terri Hardeman

They are rarely able to ACTUALLY help. High prices., but they probably have what you need.

Harriett Doub

Enjoyed our time together with ACE workers and lunch. Thanks alots