Reviews of North Eastern Tree Services (Gardener)

Hollan Oliver

The guys from Northeastern Tree Service were great! Not only did they remove a tree in a very tricky spot, they carefully replanted several plants that were in danger of being demolished during the removal and the clean up was spectacular! I'd absolutely recommend them!

Alicia Martin

Hired them March 2015 and they did a great job, at a fair price. Removed a dead trunk, a stump, and cleaned up 3 giant oaks. Hired them again for 2016 and they took 3 weeks to schedule a date after visiting to give a quote. Then never showed. Then billed us. Then lied and said they had us on schedule for a week AFTER our scheduled date (even though the original date was left on a voicemail). Then tried to bill us again for work that was never done. Hire them once, but never hire them a second time. Reviews show that they do great work once, then never show when you hire them again

Armand Dubois

I’m very satisfied, they did the job for a great price and they were easy to book an appointment. They said yes to the job when others said no or gave me an outlandish price to do it. If I need any more trees taken down I’ll be sure to call them, great job North-Eastern!

J Me

They destroyed my side and rear yards, along with my fence. Have been calling them everyday to speak with the owner but they tell me he is out of state everyday. They won';t give me their insurance info either. They did a complete hack job removing a tree and pruning another one.

Dan DeCesare

Our neighborhood did not appreciate the 7:20am starting time today, on a peaceful Saturday morning. We were barraged with the loud & penetrating rumbles of their trucks which woke-up the entire street. It was far too early. N ext time a noise ordinance violation will be issued! . Next time, I'm calling the police

Shannon

If I could give less than one star I would. I used this company because I had a referral. The estimate happened quickly, everything else was poorly executed. I had to follow up for over a month in order to schedule the service. Day of service - they were late, I had to call more than once to find out what was going on. They ended up coming at the end of the day. The work was done, but they damaged my fence and cracked the siding on my house. It has now taken over a month to reconcile the cost of the damage to my property and they even resent the invoice listing it as past due; while I await my contact to tell accounts payable to update the price (they offered to fix the damage but I don't want them back at my house). Take your money elsewhere, it's worth it to pay a higher price for service.

Rose Makin

Let me be clear I never actually used their services. However, when I did have them come and quote me for tree cutting costs, The person who showed up was only with me for a total of 10-15 and he answered his phone four times while I was trying to speak with him. He didn't seem like he cared at all about the job or about my time. Needless to say I did not use their services.

charles lacy

They did a great job. I would absolutely use them again. The tree they took down was very big and it was no biggie to them. It was in between 2 houses and they did not hit either one

BKM

Did a good job at a good price. But... They did not show up the day they were scheduled and never called. They damaged my fence and took weeks to fix it. If price is a big factor for you, I'd give them a try.

Karen Hayes

North-Eastern Tree Service is amazing, start to finish. We had a huge pine tree fall on our fence after a big windstorm. I called and was able to get someone to meet for an estimate the following morning. Not only was he early, he gave a very fair estimate AND they were able to fit the job in that morning. Jeff and his crew were fantastic, professional, thorough and efficient. Clean up was awesome, you could not tell a branch had been on the ground! North-Eastern Tree Service is lucky to have such a top notch, respectful and professional team! Highly recommend!

Kim Greene

Regretfully, I have to give North Eastern Tree Services a poor review. An arborist did come out and provided an estimate. My husband and I decided to go ahead with the work using this company. Over a month has passed and no call from the arborist to schedule a date, week or even the month this work could be done. I have documented 5 calls to the office over that time frame trying to have an arborist call me back. Each time I explained to the office employee the situation and that all I really wanted was a call back from SOMEONE. I was told this was elevated to a supervisor, at one point that the arborist was on vacation and that the messages have been passed along. Well all of my follow up fell on deaf ears as I have NEVER gotten a call back from anyone at the company. My 6th phone call was to cancel the work order and even them losing my business did not prompt a call back with any inquiry or apology. The most serious complaint is the absolute lack of communication, just awful or more accurate, nonexistent.

Dennis P. Normandin

I have good luck with them. Great office staff. I bought 10 yards of mulch from them. They delivered it the same day. STAY AWAY FROM MIKE'S PROFESIONAL TREE SERVCE. IT COST ME $500.00 TO FIX MY NEIGHBORS YARD.

zee t

Great service, Best price, Wonderful crew .....you will never find better than north eastern tree services.

George Mangalo

It’s unfortunate because I wanted to use Northeast Tree. Northeast came out and gave me an estimate to have my tree trimmed. They gave me a price and I was satisfied and wanted to move forward. The issue started when I tried to make an appointment. I have literally called every week for the last month, but no one calls back. As a business owner myself I know I can’t afford to blow off a customer, because not everyday is busy and their will be times when I will need every customer. It maybe a good thing that they did not call me back, because if they had called and scheduled an appointment they probably won’t show up.

Dean Monsees

The estimator was prompt and prefessional but the trucks never showed up. I called 3 times with no return calls??

John Kashani

I was contacted by this company shortly after I move into my new home. They stated that they provided work for the prior owners (Knew their name and my name) I asked the prior owner of my house and he had never used them before. Deplorable way to stimulate new business.

Patrick Madden

Hired them this summer for my house removing and planting new trees, they gave me a very competitive quote and timeline for the work to be completed. They were very professional and on time with all completed work. Because of this a had them do work at my mothers house, and even with a different crew they still had the same service. Would 100% recommend

Jeff Shaw

I got an estimate from Matt, sent it in, and called to make sure it was received. 3+ weeks went by without hearing anything. I called back once a week just because I hadn't heard anything, and kept getting told "Next week they'll call and schedule." After 3 weeks of this I called a competing service and had my tree work completed less than a week later. Because of all this waiting, other outdoor projects we're delayed. I can't recommend Northeastern Tree for that very reason. A neighbor had the same experience with stump grinding work. He's gone a month without a call back. Lots of reviews that sound like mine piling up. I'm guessing the way they do business is to not do business.

TEAM KEWB AIRSOFT

We spoke to estimator and received a quote. The crew arrived and did their job as expected. I read the bad reviews and can't understand how it is that they had an unpleasant experience and we did not.

kaiserPVD .

High Praise. The reason for one star not selected is because of timing. I signed the contract on 5/3/19 and the estimator said "see you in about two weeks." After five weeks I called them and left a voice mail. I received a phone call with 24 hour notice on June 25. There was plenty of bad weather. The employees were very professional. The employees moved yard ornaments they feared might get damaged. In the end there was no property damage. Clean up very good. I would recommend this Company.

Nancy Iacono

I have used this company twice and they are THE BEST.

Gopala Vasudevan

I am a customer of northeastern tree. Made the payment 6 weeks ago and the job still has not been completed. Have called atleast 5 times to get the matter resolved. Please don't pay till they complete your job.

Joanna Salvo

I asked for them to remove a 60' tree that was in a extremely precarious spot; North Eastern Tree Svc. did a superb job.

Rebecca Mitchell

Fabulous experience. These guys returned my inquiry and had the job done before any other service I contacted had even called me back. Additionally, as a woman property owner, I often brace myself to be talked down to by contractors. These guys were lovely, and didn't talk to me like an idiot. Major thumbs up. Would recommend.

Dean Champlin

Great job

Tim ouillette

Very Rude and unprofessional. You should look somewhere else.

James Weingrod

Call ANY other service, not these guys!!!Not sure what happened to these guys, they used to be good 5 years ago the last time I hired them, but that’s changed drastically... The recent job they did which they never even finished was like a bad joke! They lied about the saw sizes they had, about when they would come to finish parts of the job and eventually just became unreachable after still not finishing. They might be okay for tree trimming or taking down a small little tree, but don’t rely on them for anything beyond a 4’ diameter. They just don’t have the proper equipment or knowhow...

Jessica Azarian

Unfortunately the Supervisor nor the employees accept responsibility or accountability for their actions. Sneaky

Jay A.

Awesome company. would def hire again. job was done fast. got home from work and it looked like i never even had a tree in the yard. Will recommend and use again.

Sean Keene

Excellent service! They came out quickly and gave me a quote. They may not be the least expensive, but I believe you get what you pay for. Mine was a pretty big job with one complete tree removal, and 3 large trees cut back that were hanging over my pool. They threw in a few extra little services for no charge. They did take about 4 weeks to get out to do the job, but I respect the fact that they are that busy. Another good sign of a quality company, so plan ahead and don't call them at the last minute.

Bryan Stewart

Hands down, the most professional and worthwhile business I have ever had the please of working with. Quick and courteous, thorough and professional. I have called on them two time for stump grinding and brush removal. I recommend them to anyone looking for tree/yard services. Thank You Guys!

Norm Farland

Great company to work with . Did a great job and exactly what they said they would. They cleaned up everything after they were done. We couldn't have been happier.

Rob

We had these guys out for an estimate last June.. they were a few hours late for the assessment but we got a good quote and scheduled a day for the work. They didnt show up. Called back and scheduled a second day - they didnt show up again. Spent the next 2 months calling their office (pls note their office team is kind and professional despite this 1 star review) - realistically we spoke 8-10 times about a 3rd scheduling attempt. The office folks acknowledged this was escalated to a supervisor but nothing came of it. We never got a call back - in October we bought a landscape trailer and did the work ourselves. Happy Fathers Day Pop.

Jack Hennessey

These guys are great. I got a great price and they were in and out. Matt Cook was in charge of the team who worked at my house and he made the experience personable and hassle free. Will defiantly use them again.

Randall Zambrana

Had an estimate done and it’s been a month and nothing. Called more than once to try to get in contact with the person that gave me the estimate and never responded. I was a returning customer but not anymore!

Al Barnier

I called the vice president Adam multiple multiple times about an estimate I got wanting to know when they were going to be able to start the job he told he that Matt would get back to me and still has not gotten back I have called every week for the last 3 weeks just to be ignored. The first time they came to my house they actually came pretty quick but I think it was because they were cutting the tree of the guy behind me. I have other work that I would like for them to do but at this point I feel that they really don't care if they do the work or not

John Agli

I called them over a Month ago and a Guy came down and said it would be $80.00 for this one Tree a Hemlock. No one showed so I called the office and they said someone would call my. It's been three more days no calls from them so I got someone else to Spray the Tree and Cancelled them just now and won't ever use this Company again if that's how they do Business.

Robb R

North Eastern Tree is the worst!! Stay away from these unprofessional,liars.Scott came by and supplied us with a written quote to us which we agreed upon and we called back for our appointment on 4 occasions over a one month period,the girl took in the office who took our quote and info said she would tell Scott and that he would be out to do the job,no one ever showed up or even called to say they weren't coming.We called again to "rescheduled' same thing,she said sorry,I'll have Scott call you this afternoon,again,no show,no call,we called back 2 days later and she said Scott will call you back in 2 hours,again,no phone call,we called back the next am ad she answered the phone again,we said listen,if you don't want to honor the quote and pass on the job just tell us so we can get someone else,she said no we will be by and Scott will call you in an hour or two to let you know what time they'll be over,again....no call and no show,these people are horrendous as acting like a business professional,the worst,if I treated my customers like this I'd be fired.It's too bad it had to resort to a negative review,and Scott,if your reading this and it's nor you,she's making you look really bad,because we think N.E.Tree ,well, we won't use that language here,but you know,this company.....

Gail Ducharme

There best clean up ever after taking down huge trees

Peter Bianca

At the end of the day they did a solid job on my property. The price was great and they did good work on my trees. However, their scheduling department needs a lot of work. It is my impression that they just wait for you to call and remind them to finish the job. As I have read in many reviews, this seems to be their Achilles heel. I had paid in cash on the day the trees came down but they left the job still needing to remove the large trunks and grind the stumps. If I had not kept calling to remind them to finish the job, I don't know if anything would have been completed. I would probably use them again but would definitely hold back the payment until the job was completed.

leah ehrenhaus

This is the most disfunctional company that I have ever dealt with. We had used them in the past and they were good. I should have believed the recent reviews before I scheduled them this time. Do yourself a big favor and don't waste your time with them. When I first called, they came and looked at the job fairly promptly. But the person who estimated left soon after that. When I called for a date, Matt said he would be doing the schedule. He wasn't able to do the job for a few weeks but set a date. The first date, I waited ane no one showed up. I called and I was told they had planned to call but didn't. They rescheduled for the following morning. I waited and agian, they did not show up. I called and Matt said he was sorry and they could come on the next day first thing around 7:30. I got a phone call at 7:30 that he didn't have my address. They said they would there in 15 minutes...an hour later they showed up. The workers were nice but they had no work orders and did not know which trees to do. They worked for about a half hour on a few low branches and then said they would have to come back the next day to do the higher brances. After a week of waiting for them to come back, I received a bill from them for the work that wasn't done! I called and again was told they would there the next day. Surprise! No show. I called and when told they would be back, I cancelled. There are other companies that do the same type of work..Do not waste your time with this company.

Christine Benson

. Called after the macro burst last August. He came out and offered a winter rate estimate. All seemed good. Said to call in November to set up a date. I called 11/16... will call back within 10 days. I called 12/17... will call with date to get me on the list. I called again 12/21, he said he had my phone # wrong. Really? They came 12/23, did one tree. The guys did a good job. But they needed to come back with reinforcement to do the tree in the back. Big surprise.. they never came. May 30 half the tree they didn't come back to take down fell on my shed. I called them just to say thanks for blowing me off... the women who answered was rude and said well i don't know what you want me to do. No apologies. No, oh wow let me see what I can do for you. Shame on me for continuing on with them from the beginning.

Sue Cote

Always great service!

David Rowe

Came out to give an estimate. The guy forgot his quote pad and said he would email the quote within a couple days. Never heard back from them. this after them blowing us off the prior year.

MrRomberto .

Hard working crew very serious. Had line by line estimate and everything was complete and cleaned up . Price very Reasonable. Truly a marvel to watch .

Geo Chevelle

Had great experience with these guys.

Jason Mallette

Scheduled a quote with Scott. He arrived on time, which is rare in my experience, and provided a reasonable estimate. It was not an urgent issue so it took them about a month to do the job, which was absolutely fine with me. They arrived as scheduled. I had some questions about the job and Scott immediately called me back and quickly rectified the situation. Finished product looks great. Great customer service. Will use again.

Bethany Wortman

The most unprofessional company I’ve ever worked with. I took a half day out or work to be home for an estimate. They NEVER showed even after talking to the company multiple times that day. Matt called me back and said we would be by 5:30pm “sharp” the following Tuesday. He NEVER showed. I called. He didn’t answer. Mailbox full. The absolute worst company. So rude. So unprofessional. So disrespectful. If I could give ZERO stars I would. Don’t waste your time with this so called company.

kevin flynn

I paid them to remove a tree and they pushed it into my neighbors yard and won't come back to fix it. Now I have to pay another company to fix their work. Would not recommend.

Ryan Pray

Northeastern was great! Highly recommended. Fair price for a big job. Had 4 very large Oak trees cut down and the stumps grinded. Very happy with the results. Bruce Pray

Howard Cimaglio

Excellent tree cutting company would highly recommend them