Reviews of Norwood Road Garden Center (Gardener)

Robert Meyer

This nursery is very unethical. I pre-purchased a delivery of Pine Straw mid week, with a scheduled delivery for Saturday. When they did not show up Saturday and I called. I was told they are out of Pine Straw. When I made my purchase earlier in the week, they informed me they had enough for my purchase. What they did, was sell the Pine Straw I purchased. That is theft in the least. Save your self the trouble, and don't every pre-order anything from them, you may never receive it.

Dave

As a DIY-er, I haven't been hugely impressed with their prices. They are conveniently located. I have found the staff to be hugely helpful; great resources.

Michael Gaglione

Very helpful!

R C

My friend and myself bought their 50/50 soil for bare spots on our lawn. It turns out that they had wood in it. A lot of wood. So I called and spoke with the lady who answers the phone and of course she got defensive claiming they never had a complaint before. So I emailed the website and made it out to the owner Jim. Haven't heard back yet. We'll see. Either way, we wasted our money, time, and effort on our lawns that are full of wood covered bald spots. I hope this was just an honest mix up and not a scam to spread out their product.

Andrew Stirling

Surprisingly bad experience here today trying to buy some shrubs. Older woman at counter was incredibly rude-- i walked in asking for help and she clearly did not want to be bothered. Unfortunate, this place used to be really good. A few years ago i used them for topsoil and shrubs in my yard and they were great. Clearly has gone downhill. Be careful with their pricing too, not everything is marked. Very glad I did not take my family here. They just lost a lot of business. Do yourself a favor and take your business elsewhere

Monique Craig

I really like Norwood Nursery, yes, there prices may be somewhat higher than Lowes or Home Depot; but, the staff and their products are exceptional.

Greg Hutchinson

A nice little spot. Not as big as most garden centers but it's in a nice location and the people are awesome. Come loaded with questions, it's rare to find a group of people willing and able to answer them all!

Laura M

I found this place to be very unethical. They don't have it posted but, they have a no returns policy. I was willing to live with this as I'm generally a pretty go along to get along person but, I felt like everyone just kept telling me what they thought I wanted to hear. If I told them I had shade then "the flower does great in shade" even though the tag said "full sun" and when I pointed to the tag they'd say "oh those can be wrong". If I said that the flower seemed too big, they'd say "how big did you want?" and I'd respond with 3ft to which they'd say "this is perfect" even though the tag said 4-5ft. Even my googling supported the claims on the tag. I mentioned this and they said "it really depends on the area." They didn't seem trustworthy at all. Not to mention that they treated me with a lot of disrespect once I started asking questions. I live in the area and was very happy to have a "neighborhood" garden center but, I will not be going back after I heard them talking about me before the door even closed behind me.

ingrid fromm

I am so happy that I went with Norwood Road Garden Center for my hardscaping project. I couldn’t ask for a more beautiful result and nicer people to work with. I wanted to get a backyard patio put in. I had a lot of useless space and couldn’t grow grass because of two dogs. There was always mud puddles right by the back porch after it rained. I had 5 different companies come out for estimates and ideas. I approached Norwood first and liked Michael (the co-owner) so much that I asked him to come back as I had more questions when I had more concerns. Michael not only worked with me on designing the large back patio, but he also advised on so much more. Nico and Christian did an amazing and meticulous job laying out the patio. The entire crew was extremely polite, professional, and respectful. I never had to ask anyone to do anything twice for me. Norwood was the only company that included drainage in the job for the best price (many didn’t even want to do any drainage) but, they also were the only company that didn’t scoff at any of the tree roots from neighbors’ trees that were underneath where the new patio would go. We added onto the job (a large front-side retaining wall and zoysia sod for the back) and there were never any problems at all. Michael and his crew are talented, dedicated, professional, courteous, hardworking, and a pleasure to be around. They left my yard in great shape every night and I never had to worry about gates being left open when I let the dogs out when the crew was done for the day. Michael kept me informed the entire time about deliveries and what was expected for each day. I don’t even recognize my backyard, it’s so beautiful. Their price was best and the quality of work was above par. I can’t say enough nice things about Norwood. I did a lot of work researching and vetting out the hardscapers/landscapers, so take my advice and save your time and money and go with Norwood Road Garden Center for your next project. I’m so glad that I did and they will be the first company I call when I want anything else done.

Raymond S.

New to area and needed a helpful, trustworthy nursery pro. Met with Jim Roberts, owner, who, after determining what our property was like and what goal my wife and I had in mind, personally sketched possible designs for me, showed me shrubs, trees, and annuals, and got me going with several "foundation" plants. Would award 10 stars to him and his business if I could! Recommended with no reservations whatsoever.

Thomas M

Bought 6 shrubs... A bit pricey but better quality than Home Depot or Lowe's. Everyone was friendly enough, I'd rather shop at a nice local place than a big box store any day of the week.

Steven Jay Rosenberg

Jim & the rest of the staff at Norwood Road Garden have provided me with excellent advice, service and product over the years. Almost everything I have bought from them has grown. I have bought all kinds of shrubs, flowers, herbs & vegetables. Getting dirty is a bit of therapy for me at the moment. Wish I had a master plan for what I am doing, but planting everything and see it grow is enough. I strongly recommend them.

Kevin Carbajal

Always good service, great prices and availability.

Dr. Adam Buzzinotti Purcell, Ph.D.

Overpriced compared to competition and rude sales people answering phones, telling potential customers to "go somewhere else". Apparently they have enough customers.

Kendall Ashe

Great place for plants along with crush & run gravel

Sharon Peters

Great selection, but very overpriced.

Wanda S

Just left the store. The staff there was awesome. A positive "shout out" to David for all his help (and patience). Plan to return in the future.

Allison Stephenson

Not much of a selection. So many of the flowers there were beautiful but looked unkept and seemed like they were dying.