This review relates to 2 items: sod installation and brick pavers installed.
(FYI if I had the option of choosing negative stars I would give
1)SOD GRASS Installation - My back yard lawn was completely gone due to renters neglect, only dirt and a few weeds . I hired Narrow leaf to put a new lawn in. The deal was they were to roto-till the soil, put in amemendments and top-soil and then top it off with sod. I has repeatedly asked to have them tll me when they were to install so I couid be home to open gates, etc. In April 2018 I was surprised to arrive home one day and found the whole job was nearly finished. So I do not know what was exactly done. I do know the now the new lawn is very uneven, with large bumps and depressions , high spots and low spots, such that mowing it is a real pain since the mower blades or wheels get stuck on either a hill or trough and water unevenly settle in these troughs and leaves dry spots in the high other areas. All along the side walk there is a depression followed by a sharp rise. So it appears as if the soil was not leveled and tamped down with a roller (as it should have been). I had one of their staff come out to check the condition of the grass out. He indicated that the owner would get back with me, I have heard nothing. I will never hire them again or recommend to friends and neighbors.
2) BRICK PAVERS - I wanted a brick patio extended that had fired clay outdoor pavers. When I asked to have this done Tom (the owner) said he could not exactly match with what was there, of which I agreed would be the case. What was installed was a hodge-podge of clay and cement pavers of multiple colors,sizes and textures. Some had spacer ridges on the edges, so the were not even regular clay pavers of uniform size. It was evident that there was no attempt made to even come to a close matching the existing patio. The job was very ugly, sloppy and unprofessional looking, my friends and neighors that came by to look at is were a bit amazed how unprofessional it looked. The added extension was about 1/4 inch higher and the end ratainer from the existing patio had not been removed, which was a tripping hazard. Additaionlly, there was no regid end-retainer installed at the border of the brick extension, i.e,. the bricks just abutted the grass. When I asked to have these removed and reinstalled I had to be there to be there to tell them how to do it, have the end retainer removed and reinstalled (plus I purchased more on my own to to make sure they were installed incase they did not bring any... and my hunch was realized, they had not brought no end-border retainer). The crew left and I looked closely at the job, there were numerous bricks with ends elevated up (a tripping hazard) that had not been tamped down or sand filled. I had to call them back, the crew did return fixed those issues I pointed out then left. After that I noticed other spots not sand filled, large spaces that should have had bricks cut to fit, etc.