Reviews of Narrow Leaf, Inc. (Gardener)

100 El Pueblo Rd NW, Albuquerque, NM 87114

Average Rating:

DESCRIPTION

We offer you the information of real people like you who are using the services of Narrow Leaf, Inc. (Gardener) in the area close to New Mexico.

Nowadays this firm has a rating of 3.5 over 5 and this score is based on 8 reviews.

You may have noticed that its rating is positive, and it is based on quite a few opinions, so the evaluation is rationally accurate, although it doesn't have a elevated number of ratings to provide it absolute credibility.

As you know, we don't usually bother to write feddbacks when they are positive and we usually do it only if we have had a problem or incidence...

This Gardener belongs to the category of Landscaper.

Where is Narrow Leaf, Inc.?

REVIEWS OF Narrow Leaf, Inc. IN New Mexico

Sean Murray

Tom and his whole crew did an excellent job with our front and backyard. My wife and I went thru almost a dozen estimates before deciding to go with Narrow Leaf. It was a pretty significant job, replacing nearly every square foot of our front and backyard, laying almost 400sqft of new concrete, building a beautiful new pergola, new rock throughout, drip system to all new/existing plants as well as removing an almost 40ft dead tree from our backyard. We had an initial meeting, he gave us a revised bid on the spot based on a few changes and then work started with no surprises! Anytime I had a question Tom would get back to me almost immediately. If you are concerned about quality of job and want great customer service, look no further. I will highly recommend Narrow Leaf to anyone that asks me about yard design.

Kathy Economy

This review relates to 2 items: sod installation and brick pavers installed. (FYI if I had the option of choosing negative stars I would give 1)SOD GRASS Installation - My back yard lawn was completely gone due to renters neglect, only dirt and a few weeds . I hired Narrow leaf to put a new lawn in. The deal was they were to roto-till the soil, put in amemendments and top-soil and then top it off with sod. I has repeatedly asked to have them tll me when they were to install so I couid be home to open gates, etc. In April 2018 I was surprised to arrive home one day and found the whole job was nearly finished. So I do not know what was exactly done. I do know the now the new lawn is very uneven, with large bumps and depressions , high spots and low spots, such that mowing it is a real pain since the mower blades or wheels get stuck on either a hill or trough and water unevenly settle in these troughs and leaves dry spots in the high other areas. All along the side walk there is a depression followed by a sharp rise. So it appears as if the soil was not leveled and tamped down with a roller (as it should have been). I had one of their staff come out to check the condition of the grass out. He indicated that the owner would get back with me, I have heard nothing. I will never hire them again or recommend to friends and neighbors. 2) BRICK PAVERS - I wanted a brick patio extended that had fired clay outdoor pavers. When I asked to have this done Tom (the owner) said he could not exactly match with what was there, of which I agreed would be the case. What was installed was a hodge-podge of clay and cement pavers of multiple colors,sizes and textures. Some had spacer ridges on the edges, so the were not even regular clay pavers of uniform size. It was evident that there was no attempt made to even come to a close matching the existing patio. The job was very ugly, sloppy and unprofessional looking, my friends and neighors that came by to look at is were a bit amazed how unprofessional it looked. The added extension was about 1/4 inch higher and the end ratainer from the existing patio had not been removed, which was a tripping hazard. Additaionlly, there was no regid end-retainer installed at the border of the brick extension, i.e,. the bricks just abutted the grass. When I asked to have these removed and reinstalled I had to be there to be there to tell them how to do it, have the end retainer removed and reinstalled (plus I purchased more on my own to to make sure they were installed incase they did not bring any... and my hunch was realized, they had not brought no end-border retainer). The crew left and I looked closely at the job, there were numerous bricks with ends elevated up (a tripping hazard) that had not been tamped down or sand filled. I had to call them back, the crew did return fixed those issues I pointed out then left. After that I noticed other spots not sand filled, large spaces that should have had bricks cut to fit, etc.

Dennis Brown

Narrow leaf INC. is the best place to get your landscaping done 5 STARS ***** very professional clean & tidy, we are very pleased with the way it looks. Tom & his crew did a great job on our backyard.

a b

Tom built a wood slat topper for out stucco wall, and it matched an existing wooden fence we have. It is double sided, because we share this wall with a neighbor. The design was thoughtful, the work was done quickly, and the finished project is beautiful.

John Posen

Narrow Leaf brought our entire yard back to life! First, Tom (Owner) came out to evaluate what needed to be done and then sent me a quote shortly after. We scheduled within a couple weeks on a Friday and they were ready to come out on the following Monday. Mike and his son Sebastian showed up on time (before work) and after a quick walk through, they promptly got started before I even left the house. Keep in mind we have 4 cotton woods and about an acre of property. We had 3 giant piles of tree trimmings, weeds, overgrown vines/grasses, leaves, trash, etc. These two gentlemen were OUTSTANDING! We could not believe how they finished everything in one day! Extremely professional, respectful, communicative, courteous, and would absolutely hire them again, without any hesitation. HIGHLY recommend!!

GF Alexander

Called for an estimate. Tom, owner, was very nice. I waited three days and no one called back to schedule the estimate. I called again and Tom had a guy, Jeff, call me back. We scheduled a day for him to come out. Well, he calls back and says he has a message to call me to do an estimate. I said we had already set it up. He says, "Oh, Thursday." I said, "No, it's for Friday." So, I waited all morning Friday and no one shows up. I called and left a msg for Tom saying I didn't want to do business with this kind of customer service. I found someone else.

Marie D

Great work and friendly service. We love our new back yard!

Carol Hall

Good luck with getting them to call..starting June 20th..have left 5 messages, one actual conversation with Judy who requested email..never called back or answered e mail. Even if they're "busy right now", I found this lack of response to be very rude.

Business Hours of Narrow Leaf, Inc. in New Mexico

SUNDAY
CLOSED
MONDAY
7AM–4PM
TUESDAY
7AM–4PM
WEDNESDAY
7AM–4PM
THURSDAY
7AM–4PM
FRIDAY
7AM–4PM
SATURDAY
CLOSED

PHONE & WEBPAGE

Narrow Leaf, Inc. en New Mexico
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