Here you will see all the reviews of real people like you who used the products and services of Designer Lighting and Fan (Gardener) in New Jersey area.
At the moment the firm has a score of 4.5 out of 5 and that rating has been based on 150 reviews.
As you can read, the average score it has is nearly the highest, and it's founded on a high number of feddbacks, so we may say that the score is very faithful. If many people have bothered to give their review when they've done well, it works.
As you know, we don't usually stop to place tatings when these are good and we usually do it only if we've had a problem or issue...
This Gardener is included in the category of Lighting store.
After moving to a new house, we stopped by this store to browse for lamps and chandeliers. On that very first day, we ended up buying a chandelier for the foyer, and came back several times following that first visit for other lamps. Such is their collection, but what stood out for us was the attention we received from Helene. She patiently took us through the entire store, helped us select and found pieces that would fit our decor. She wasn't pushy at all, but only provided opinions/expertise. It was an absolute pleasure to shop here. Highly recommended.
Very good experience the lady was very nice they have some of the Latest and greatest as well as antique lighting hands over all experience very good
I bought a chandelier here for my dining area. I do not know much about about chandeliers. But Helene explained me everything and was extremely helpful which made my purchase easy and satisfactory. She even gave me extra crystals for the chandelier I purchased (without me asking for them). Also, the store has a very good collection too. I would definitely recommend Helene and this store to my family and friends.
Helene was very knowledgeable when it came to helping me figure what I need for my repair.She was very patient and curteous. I would definitely recommend and return for future purchases. Thank you for all of your help Helene!!( The light Queen)
Very helpful staff. There was a manufacturing issue with one of the fans I purchased and Helene coordinated with Minka to get a replacement. I just had to uninstall old fan with old parts and bring it in. Glad I purchased the fan through this authorized dealer. I can’t imagine the hassle I would’ve went through if I purchased the fan through Amazon...
Extremely pleased with the help I received from Helene. This is the place to visit for all your lighting needs. I give Designer Lightning and Fan a 5
Great experience with Helene as she was able to get me an incredible price for a chandelier lift. Their prices beat all the competitors and Helene took the time to answer all my questions or concerns. I highly recommend Helene and Designer Lighting and Fan.
I came over with a customer to check out the store, the lady was very unprofessional, I showed her a screen shot of a light to give her an idea of what we were looking for and she treated us like we were cheap idiots and she is telling us how they dont have cheap stuff only high end quality, basically hinting to the idea that we were in the wrong place, maybe because I came in with my dirty work clothes,and disrespecting my customer as if he was Joe nobody.she was cutting and uninterested in giving us any ideas,only when she realized that he was a serious customer she tried to be helpful, too late Well he was looking to spend a couple of thousands in lighting, but someone else is going to get it now,and I will never recommend the store to anyone No it's not true the lights I showed her were from YOUR online website which were about $ 125- 200 ,sorry but she was not very professional
I highly recommend Designer Lighting and Fan because of Helene. She knows the products and can estimate delivery time accurately. Helene will direct you to the right light for your project. Forget internet buying - go see Helene at Designer Lighting.
Truly exceptional experience. Helene was very personable, informative and patient as she helped us choose from her great selection of chandeliers. I highly recommend speaking with Helene if you are in search of amazing crystal lighting.
They helped me design my lighting for the kitchen and the sales person was very knowledgeable about the various products. Mineo electric our electrician has worked extensively with this company and suggested we deal with them due to his very positive experience. The store has a great showroom with great lighting choices.. Would highly recommend working with them
My experience with Designer Lighting was nothing short of awesome. The customer service skills of Jim and Helene are amazing, both super friendly, super helpful. They are great to work with and I would recommend this place to anyone!
Think twice. I went in for simple repairs on three lamps. After quoting a price, she nickel and dimed me for "other" necessary repairs. As a matter of fact, even after I (over)paid for simple services and left the store, she was still adding extra charges that I would have to pay when I picked my lamps up. She also prepared an invoice/receipt that was incorrect wiyth an incorrect name and address. Sloppy administrative services, but the lamp were repaired ok. The pull chain on the floor lamp was replaced with a cheap replica and is inaccessible unless I stick my hand up into the lampshade, whereas it used to hang much lower with a decorative end. She also tried to force me to buy lamp shades that I didn't want. She discounted them three times in 30 seconds to entice me, which only made me more leery of their business practices. There is a HUGE trust issue here for me. Never again.
Stopped in looking for a small bathroom fixture. Helene was very helpful. Highly recommend this place
They have a great selection here. If you can't find it here, I'm not sure you can find it anywhere. We worked with Helene who was very knowledgeable and helpful. She was also low pressure - we didn't feel pushed to buy, but definitely felt we were making a good purchase.
Designer Lighting has a great selection and great pricing. We didn't know what styles we were looking for in our kitchen but Helene was so knowledgeable and helped us make the perfect selection.
he dont know how to talk with custmer ..he just a rude person... never go there
It was a pleasure to work with Helene. She constantly kept me in the loop on delivery and also had the chandelier assembled for me at no additional charge. Great service!
Helene was able to quote a price for a fixture well below any of the online companies I had contacted. She followed up with our order as she indicated she would. We are pleased with the service and fixture.
Nice store with beautiful huge selection! Good quality! Great customer service and good prices! Will come back again!
Super friendly and helpful, huge selection!!
When we decided to update and improve the lighting in our home, we stopped in Designer Lighting and Fan. We were overwhelmed with the seemingly limitless products they carry-if you don’t see what you want on the showroom floor, it can be found in one of their catalogs. Frankly, what impressed us the most was the assistance we received from Helene and Jim. Helene not only has decades of experience in the lighting industry, she has an artist’s eye. She came to our house and room by room, suggested ways to make the most of our space. After she helped us pick the actual fixtures, Jim installed them expertly with the utmost care. We will never buy lighting of any kind from anywhere else. They are the best!
Helene, and Jim are very friendly and knolagable, price is better than internet. Highly recommend. Definitely be back.
The experience in purchasing lamp shades was just great! Helene, she was so helpful and patient with me. She has an eye for style and quality. Who can make a 50 year old lamp look so modern and classy; Hellene, accomplished that look for me. Thank you Hellene.
Helene was very helpful, knowledgeable and patient. We found a center light, pendants and vintage bulbs for our kitchen remodel. Would highly recommend.
This is the Best lighting store! They have such a great selection and catalogs galore to look through. Helene is wonderful and can’t help you enough. She knows her inventory very well!! Been coming here for years and wouldn’t go anywhere else!!
Helene & Jim, Awesome service and expertise. Helped my wife and I with our project. As a contractor and homeowner I know where to buy for my future projects. We purchased and received our product ontime and came back to order more additional materials. Will definitely recommend others. Keep up the good work. Thank you, J & J Elite Carpentry Inc.
The selection is great and their knowledge is extensive. I really enjoyed my shopping experience with Helene.
Helene was extremely helpful in choosing a light fixture. She went above & beyond in offering suggestions and we got exactly what we needed. I feel like I made a new friend! This was our first time shopping here but we will definitely comeback for our lighting needs.
Thanks for your beautiful fixtures and lamps! We have come to you for years and are always so happy with the gorgeous lightening. Thanks especially to Helene who is always so helpful!!
DO NOT ONLINE ORDER FROM THIS STORE. Customer service is rude. No confirmation email if you pay through pay pal. I bought a $158 chandelier and they told me I owed $1.158.00. Asked for a manager and was told he was at the doctor and couldn’t come to the phone. Answering service barely spoke English - hard to understand
Wow! Have been looking for upscale lamps forever! Helene was a very good listener, and helped us find exactly what we were looking for. Our room looks so much better, worth the price, and a fun shopping experience.
If you're looking for lighting, and this store is near (or far) from where you live, you owe it to yourself to visit. What I liked most about both Helene and Jim is that they are consultative, not transactional. Are they the cheapest lighting and fan store on the 'figurative' block, nope. But if you're looking for cheap, we all know the 'evil empire' is the place to go. This is a local brick and mortar business with a large selection on premise, and access to a virtual unlimited selection online with their various suppliers. They are knowledgeable, insightful, curiously helpful, and warm. In my experience there are few businesses that will pass on an opportunity to sell you what you've asked for as opposed to providing guidance on latest trends, styles etc., making such a desired purchase unnecessary; yeah, they actually saved me money by advising that I stick with the fixture I had versus spending needlessly to replace it. If it gets busy you might have to wait a couple minutes, but their expertise, creativity and knowledge will warrant any wait time — besides you can browse while you wait! Go see them. Tell them R S sent you. :-)
We are remodeling and really could not get a feel of what we wanted from the website , so we decided to visit the store. Best decision we ever made. With Helene’s help we found the most amazing chandelier. You must go to the store I can’t tell you what a difference it made. Nite and day. Beyond our expectation and We were able to get a great deal on a floor sample too! Go , ask for Helene she will listen to you and help you find the best lighting for your needs
I own a very unique, old lamp that used a type of bulb I had never seen before, and was pretty hard to find. A few months ago while driving through NJ I found myself on Route 27 going past DL&F, so I decided to see what they had. Lo & behold, their salesperson (Helene) seemed to know what I was talking about and took me right to the bulb(s) I required. She seemed excessively knowledgeable about not only about what I needed, but what modern bulb could be used to replace the old type that was so hard to search for. Upon returning home, I found her suggestion to be correct & right on the money. I was also impressed with the stores Toys for Foster Children donation box...which is something all stores should do. Thank you Helene & DL&F.
DO NOT GO HERE. Woman has no manners at all. She DOES NOT allow PHOTOGRAPHS. I WAS TAKING A PICTURE OF A $4999.99 chandelier and was told so. IS THAT A DECISION YOU MAKE WITHOUT THINKING ABOUT IT?
This is the best review I've ever given. Not just because of the huge selection, but because of Helene's immense expertise in lighting. Although I arrived after store hours, Helene took the time to acknowledge me in the parking lot. She asked what I needed and assured me she could find me what I wanted. That's exactly what she did when I returned! I received my custom fan and ceiling light kit within a week and it was perfect! Helene is just so cool you will want to relax and look at the unique and beautiful lighting and you will get a great deal. Go there, you won't be sorry.
Great knowledge and helpful staff! Would recommend!
It's all about customer service, that is my very pleasant experience with Designer Lighting and Fan. Miss Helene went above and beyond to please me and correct an issue with the manufacturer. She showed me how important is to have a person who cares behind a product your interested in. I highly commend her and thank her very much. I feel extremely confidant in purchasing again from this site because there are people like her assisting the customer.
Very knowledgeable & helpful. Customer service was great. Love the new outdoor lamps for our newly sided home.
We have been looking for a chandelier for almost a year. After trying home depot, lowe's lamps plus, we stumbled upon this store in Edison after a friend's referral. They have a huge variety of unique chandeliers and the customer service was great. My wife and I finally picked a chandelier that met both our taste and budget. I would highly recommend this store if you are looking for unique chandelier designs at a reasonable price.
I needed specialty light bulbs for a vanity I had purchased .and was going through hell trying to find them anywhere. . Helene was so wonderfully helpful and personable . I was so happy . She made me feel like a friend and a customer . This is the place to go for your lighting needs bar none !
I purchased almost all of the major lighting fixtures and fans for my full house remodel. In every case I saved vs. the lowest price I saw elsewhere online. Service was excellent....Helene was so helpful. She assisted with choosing the fixtures to fit the room style, size, etc. She went out of her way to keep me informed regarding delivery dates and tracking information. I had no problems... all items were received in excellent condition. Overall, this was a very easy experience!!
Wide selections and reasonable price. Helene is very helpful in assisting us to make decisions.
I found this company just terrific. In particular, it is some of the best customer service I have received. I worked with Helene who went many extra miles in assisting me both in selecting a ceiling fan and insuring all dimensions were correct. Price was great and fan is beautiful. Thank you again Helene!
Great selection of ceiling fans. Sale rep was very knowledgeable about the different types of fans. We have a very low ceiling and they directed we in the right direction
Walked into Designer Lighting after moving into Highland Park. Our Pottery Barn floor lamp had been damaged by the moving company. Helene and Jim wee very helpful - and friendly - and fixed our lamp while we waited! It was a great experience. We will be definitely be back.
Today we returned to meet with Helene, the manager. I could never imagine having a better customer experience at a lighting store. Last year Helene helped us select the perfect chandelier for our apartment. We have bought a condo, and are doing a complete renovation. With all the selections we have to make, we knew lighting would be easy with Helene. The chandelier we bought last year now has some sister fixtures to shine with in our new place.
Amazing service, great selection and Helene is very friendly and knowledgeable.
This is a great store. I have been going here for many years, and have bought lamps, chandeliers, and fixtures for bathrooms. Most recently I brought in a very old lamp for a repair. Helene is a very experienced professional and is very knowledgable about everything a customer would want to know. She also is personable and has a great sense of humor. Repairs are done quickly and well. The electricians they have recommended are all great. Whether you are looking for small or large, or inexpensive or expensive products, this is the place to go for lighting.
Hi, my name is Kyle. I came to the store with my father and we were instantly greeted by a pleasant woman named Helene, and she was very polite and had a lot of knowledge on her craft. I will happily refer this place to others. This place has everything you need for Lighting!
We are from Las Vegas, we shopped around & discovered they have the best price for the chandelier we were looking for awhile, Helene & Kovid are great, I would definitely recommend them.
Very rude! Brought in a lamp to get repaired and they wouldn't even take the time to properly look at it. They just told me no we can't do it.
I had no idea this gem was in the area! I was searching for a smaller chandelier for our guest bedroom and couldn’t find anything I liked at the big box stores. Several people suggested we take the short drive over here. I am very happy we did. We got great design advice and the perfect chandelier for our room! Thanks Helene and Jim!
Amazing service and great prices! Helene went over and above to make sure my order was correct and to my liking. Even when things went wrong (manufacturer issue) Helene went over and above to make sure I was satisfied. I would highly recommend this store.
Helene is a wonderful sales person. She gives you a chance to browse on your own and answers any questions you have. We have been coming here for years and enjoy buying here. It is always nice to see Helene when we walk into the store. she is a keeper.
Helene was extremely helpful and patient with me when deciding to purchase my first ever Swarovski Schonbeck crystal chandelier. I was a bit nervous being it was such a big purchase but she did everything she could to calm my worries and make me feel comfortable. She also included free light bulbs and helped me order a replacement part that had gotten damaged during moving. I would definitely recommend this place and will be doing business with them in the future. Thanks Helene!
I have been buying from them for over 10 years! Helene has always been so helpful finding exactly what I was looking for in each room that I have renovated. Thank you Helene!
Great collection of lights/chandeliers. Customer service in terms of cordiality and pleasantness could have been a bit better.
Helene was terrific in her diligence in assisting me with finding a solution to a problem we encountered. This company stands behind their products & customer care.
My husband and I went to the store to purchase kitchen lighting, The lady there was rude and obnoxious, the service was horrible. She had the nerve to tell us that they were the only lighting store left in New Jersey, “guess she never heard of the internet” which we found was not true, we found an amazing lighting store in Greenbrook on Route 22. The place was nice, very large selection of lighting. The woman there was very professional & knowledgeable. We found exactly what we we’re looking and are very happy with our purchase! I would highly recommend this to store to anyone looking for the perfectly lights.
Great Selection, knowledgeable staff.
worst service ever. Bought a Chandelier worth $5000K and it was all messed up and threaded connection never made it to the lift. Upon asking for adaptor they went rude and silent. Worst customer service ever. Never every buy anything from them.
Great collection of floor lamps and table lamps. We got an ornate floor lamp, they also have modern floor lamps. Very knowledgeable staff and they know which lamp goes with which kind of environment. Competitive pricing
Superior customer service. We purchased a gorgeous chandelier on Decorprice via online shopping. We had also recently purchased a new home and were in an intense decorating project. When the chandelier arrived, it was one of those days where both of us had been traveling the entire week, we just stepped off a 5 hour flight and decided to hang a chandelier. Bad plan. The short story is that the chandelier fell to the floor and the frame was bent with shattered crystals. My husband and great dane narrowly escaped with their lives. When I called Decorprice and explained the situation the first question they asked was if everyone was ok. I was blown away. Then they offered to contact the manufacturer to see if they would replace the frame and the damaged crystals. I fell to the floor. I was expecting to purchase a new chandelier at a discounted price. We were so grateful when the new frame arrived with more than enough replacement crystals. We made sure we got a full nights rest and hung it while we were fresh with energy the next morning. Now it hangs in our living room with all its glory. I cannot fully express how delighted I was with my customer experience at Decorprice. I just keep sharing the story with all my friends and family and they are amazed by the product and the experience. I highly recommend to shop with Decorprice. The experience and product are fabulous.
Hi Helene. It was great working with you. You were very helpful, organized and knowledgeable which made my complicated order very easy. Even though I had to use my credit card three times on three different calls that I made the service was exceptional. Two of the lights I ordered I receive the very next day and the rest of my orders came in the following day. So by the time my electricians got the lights in, the ceiling fans were there and we finish the job. It couldn’t have been done without you. I will look foreword to working with you in the future . Thanks Kathleen Leab
Helene (Store Manager) was the best customer service rep I ever "met" over the phone. WIth all her expertise and patience in helping me find just the right lighting, I know the end result will be nothing short of fabulous. Can't wait to take pictures and email them to her after our house is built. If you're looking for someone who will steer you in the right direction, ask for Helene.
Working with Helene at Design Lighting and Fan was a pleasure. She was helpful in assisting me select my dining room and kitchen fixtures and her personal attention to customer service and detail was top notch. This is why I have been a return client over the past 10 years.
Helene was so helpful in helping us find the perfect fixtures for our house. They had a large variety of many different styles to choose from. She even had crayons and coloring pages which kept our little guys busy while we shopped. Highly recommended!
Helena was very helpful. She is very knowledgeable and never try to sell you what you would not need. She listened to our requirement and suggested us the exact piece that would suit it. We sare very happy with her advice and suggestion.
Had a very nice experience here a couple weeks ago! Got an old lamp repaired and ended up also getting a new one for my bedroom. Helene was beyond helpful making sure everything was exactly what I wanted down to the lightbulb! Wonderful store with wonderful staff!
Helene was extremly helpful, knowledgeable and by her recommendations we picked really beautiful dining room chandelier! Great selection to choose from and store manager Helene is a delightful person! Definitely come back here for further purchases and will recommend to family and friends
I’m so happy with the three lamps and one night stand I purchased today. They look elegant and price is really reasonable. The store has a good variety of selections. The store manager and staff were very friendly and helpful. I’m sure I’ll be a returning customer.
Helene was so helpful! My wife and I were anxious about replacing some bedroom ceiling fixtures and fans and Helene made the entire process so easy. One of my best shopping experiences ever.
I have shopped at this place since 2003 when I bought almost all my light fixtures for my new home. Helene helped me out then and continues to help me now. She is an amazing person. She is smart, helpful, friendly , knowledgeable and a good designer. Their prices are pretty good compared to similar stores. I will recommend this place a 100% .
Very pleased.. Helene is very Courteous & pleasant. The lamp Shade was fixed in 10 mts. Happy Abt repair charges too. Highly Recommend !!
They are the best people to get help from when you buy chandeliers and lighting ideas. Helene is the best. I got 2 chandeliers and table lamps and everyone liked them.
Anytime I need to shop for lighting I visit Designer Lighting and Fan. There is a wide selection of unique lighting to choose from and the prices are reasonable.Helene is also very helpful, patient, and knowlegable about lighting and does a wonderful job in helping her customers to find what their searching for. She seems to really enjoy her work, rather than just trying to make a potential sale. I would definitely recommend this store for ease of shopping, selection, and most importantly customer service.
Great selections and best value for money.
I have passed this lamp store many times in my travels, however, I never had a need to stop in until I decided to have my antique lamp rewired. The moment I walked into the store I was greeted with a friendly smile and a warm welcome. The man who did my repair (I believe his name was mike) was very kind, friendly and honest. He also, priced my lamp very fairly. In fact, he only charged me for the labor, and not for parts. He even found me the screws to stabilize my lamp shade. What I especially liked about this store was they didn't try to sell you anything in addition to what you needed. My lamp works great and I couldn't be happier! I would highly recommend this store to anyone who wants an honest fair price on lamp repairs!
Great friendly store. Amazing selection with extremely fair prices. Couldn’t be happier to be blatantly honest. I would highly recommend them in the blink of an eye.
Designer Lighting is marvelous. They had my parts at very good prices. Also,Helene treated me so well professionally and personally. I recommend Helene and the firm most highly. A satisfied customer, Joseph Garito
I'll never go to anyone other than Helene fot all my lighting! She has worked with me for years even having custom jobs completed on time and beautifully. Designer Lighting and Fan is the only place to shop.
My experience using Designer Lighting and Fan to purchase a hummingbird lamp for my sister's birthday was very positive. The salesperson, Helene, was professional, knowledgeable and very accommodating. I would recommend this company to anyone looking for lighting and lamps for their home. The merchandise came in on time and in perfect condition, and the price was affordable.
Top quality lighting store with a superior selection. Our family has been shopping here for years! Friendly, knowledgeable staff :)
I was delighted with my recent experience at this store! I have various family lamps and needed not just help with re-wiring the lamps safely up to Code, but also in selecting new lampshades. I expected sales-y push, but what I got was wonderful advice, explanations, and choices. The owner/manager Helene answered my many questions, provided advice, and candidly discussed price points and options to either save some money or to go more high-end. She spent time with me over both Saturday and Sunday morning, busy times at that store. I was pleased with my selections and loved the customer service! (I loved and needed all the advice and discussion, but if you don’t want that just let her know). This store was recommended to me by my electrician whom I have used for 25 years, good call.
I had a great experience today when shopping at Designer Lighting and Fan. Make sure you ask for Art the Owner if you need specialized information from a true lighting expert.
I ordered 2 mirrors that arrived late and damaged. I took photos of the mirrors and boxes and returned the product as requested and now they won't respond back to me regarding a refund. I am turning them into the BBB now and will escalate it from there until I receive a refund. I have no product and am out of pocket $850.00, How can a company stay in business that works this way? They are all about keeping your money and providing no customer service. I would never use them again. Buyer Beware. Look for their products from another websites/companies that care about you and the products they sell. If I could give 0 stars I would!
I have checked several lighting stores in this area. Like this store the most. All the collections are great. I end up with purchasing two ceiling fans and one dinner chandelier.
If you are shopping for high-quality lighting, you should buzz right over to Designer Lighting and Fan in Edison. Helene, the sales manager, is an amazing expert on lighting with a designer’s eye! I needed an antique style bathroom vanity light for my renovated bathroom. Helene listened to my ideas and noted my preference for certain styles by Hinckley. She showed me a Hinckley antique brass bathroom vanity light - a floor sample on sale - and it was just what I was looking for. She even gave me a nice little discount on the sale price! I love the light fixture! And I will definitely go back to this store because of Helene’s knowledge and great customer service! Thank you, Helene!
We purchased a ceiling fan for the kitchen as well as a light fixture for our dining room. They had a great selection compared to other stores we had been to. Both Helene and Jim were extremely helpful and informative in assisting us in making our decision.
Great selection, great price, great customer service. 3 reasons why I’m a long time repeat customer.
Helene was wonderful! She helped us find the perfect pieces for our home! She really took into account our style and the funionality we needed. These are the best prices you can’t find anywhere else. I wish we found this place earlier and I would recommend this place anytime and anywhere!
If you're looking for quality, unique and affordable lighting, this is the place! More than worth the trip from South Jersey. Customer service was superb! Appreciate Helene and Jim's expertise helping me with my kitchen lighting needs. Huge selection of gorgeous Pendants, ceiling lights and sconces. Couldn't be happier with this place! Highly recommend it!
Nice place with great selection. we purchased all our lights from here.
We had a wonderful experience. What was the most impressive about this visit was the knowledgeable staff members,they helped with design,layout and the sales lady was not just trying to sell something she was genuinely trying to see what worked with my home.I did purchase and feel confident and thrilled to have found this store. I will definitely go back there again.
Great place and outstanding customer service.
I received 2 light fixtures with no invoices included. I needed to return them as they did not fit in my home. When I called to get some information I spoke with Larsen who was extremely rude, impatient and not helpful to say the least. I would NOT shop from this company if customer service is important to you.
Came here to look for a couple of lamps, and ended up buying more. Loved the options. Plenty of choices for my wife and me. We're looking forward to enjoying them in our home for years to come. Thanks, Helene, for your patience and awesome suggestions.
Everything is too expensive.
Helene was knowledgeable very helpful very pleasant prices were very good
Have shopped at Designer Lighting and Fan for many years, and have always been exceptionally pleased with the selection of merchandise and knowlegeable staff member named Helene. She remembered a chandelier that was purchased there 20 years ago, and found me the crystals to match just from memory! Amazing!!!
Huge selection of quality lighting for almost every application imaginable. Average prices with continuous floor model deals
Helene was more than amazing . Spent quite a bit of time with me and was very helpful. I live in ohio and you would think that I was actually in the store shopping. Would absolutely buy more things from this store because of Helene.
We bought light fixtures for our whole house. Was very happy with prices, selections and customer service. Helene in particular was great to work with and helped us very patiently through the selection process. Would definitely recommend this store to any one looking for assistance with lighting ideas/needs.
This has always been our "go to store" for lighting fixtures because of their unique selection and the great service given by Helene and Jim. If you're looking for a selection of lighting to meet your needs and are tired of the cookie cutter selection at Home Depot or Lowes, this is the place to come. You get excellent "individual" knowledgable attention from Helene and Jim who have worked there for years, know their product and make sure you walk out happy with your choices. Love this store.
Very big selection, reasonable prices and attentive staff
The staff was very helpful in understanding our needs and helping with selections. Pricing was excellent compared to other online options. They were ready to work with us in regards to our needed delivery times, and offered an excellent after sales service.
One of the better lighting stores in the area if you are not sure what you want.
I phoned to order a light fixture and Helene assisted me. She was courteous, friendly and thorough. She made sure that she was ordering the exact fixture that I was seeing on the internet site. I appreciate that she went the extra mile to protect my personal information. It was a very good experience and, if all goes well in receiving the order, I will definitely use this company again due to my good experience with Helene
I usually come to get parts of lighting I fix and send customers over to buy lighting fixtures. I just signed up for their pro program. They have always been very helpful.
Helene was very helpful and the store had a large selection from which to choose. We ended up leaving with everything we needed for the kitchen remodeling. I recommend.
Love shopping here. Helene is so helpful. Always does a great job
Helene was kind and helpful in helping us get desk lamps and floor stick lamp we've been coming too this store for years since I was a kid so I know how good this place is.
I had a really great experience with Designer Light and Fan over this past Christmas holiday. I wanted to get my elderly mom a really special gift this year. I remembered a pair of old, rusted and cruddy brass touch on lamps (over 30 years old) we've had in our basement for several years. Mom loved them and used to often mention getting them repaired. I decided this was the time to do it, especially since she's 83 now and has arthritic hands that make it difficult to switch on a conventional lamp. A Google search led me to this shop which I had passed numerous times through the years. Helene and Jim could not have been nicer. I didn't know if the lamps even could be repaired, but both Helene and Jim made me feel confident my lamps were in good hands. This was a week or so before Christmas and I wanted to have them done in time for the holiday. Jim went above and beyond with those lamps which I found out were in worse shape than I thought, but not only did he do an excellent repair job, he finished the two well before Christmas. My gift got the desired reaction from my mom which meant a lot to me. I would highly recommend Designer Light and Fan!!!
if you are looking for a lamp store with a huge selection of all kinds of lamps and shades and knowledgeable and excellent customer service then this is the place for you. The woman in charge was amazing. We wanted shades that we didn’t see on the sales floor but she found exactly what we wanted in a catalog and ordered it for us. We have been back a few times and are always happy with our purchases. Service this good is rare these days
Helene and Jim were very easy to work with When choosing lighting for my renovation. They provided me with different options and gave me the information that I needed to choose the right lighting. Thanks Designer Lighting and Fans.
Amazing small business! Helpful knowledgable staff and great selection!
Designer Lighting has taken care of our lighting needs for many years, and we cannot say enough great things about this store. Helene, the best sales rep ever, has a great eye for style and decor. She goes above and beyond to make sure we are pleased with our purchase. We show her a picture of a room we need a lamp or other lighting fixture for and Helene manages to help us select the perfect fixture. The prices are also reasonable.
I love this place. Decided to shop local for a change and boy am I delighted. Prices are great and customer service is what should be cloned and passed around to the Big box stores. Thanks to Helene and Jim for your help and courteous manner. If you need lighting or lights, give it a try.
Went to store to purchase 6 outdoor lights for my new home. Could only find the exterior color on the floor of the lights which I was interested in. I was directed to a catalogue to shop for my lights due to a lack of display models. Helene was confident in her design abilities and I fell for it. When SOME of the lights finally came in, (did not arrive as promised) they were so completely cheap looking! When I went to return them she had the nerve to charge me a restock fee of $60! This was after I spent over $4000. on a chandelier and over $300. on LIGHT BULBS, believe it or not! She also claims to be calling her boss for a "better price" when she is in fact the boss! Tried to support SMALL BUSINESS but found Capitol Lighting had better pricing, stock, floor models and most important friendly sales people! Do be fooled! Shame on you Helene. Hope that $60 was worth it!
I have been a customer at Edison Designwr Lighting & Fan for over 10 years. I am here again .. and as always, Helene helped me to find the perfect light fixtures which will add to my decor. Thanks Helene and Jim for the great service over the years. I highly recommend!
Huge selection of beautiful fixtures. Somewhat overwhelming when you first walk in. Helene was extremely knowledgeable and helpful. Walked in few minutes before closing, but Helene worked with me past closing time. I’m renovating my home and bought several fixtures. Helene was always available for follow-up by phone or email. I will be ordering a few more fixtures. David M. Brooklyn, NY
This company also does business as decor price. The email addresses and PayPal charges interchange. I have never been treated so rudely and had a company stand behind their products less than these people. I just paid $220 to return a tub that was sent incorrectly due to it being incorrect on their website. BUYER BEWARE!!!!!!
Helene was professional and accommodating. she took her time and was able to get the perfect glass globe for my antique lamp.It was a pleasure shopping here
Very helpful and went above and beyond to help me in an emergency situation with lamp posts that I needed right away thank you Helene
Quality lighting, incredible selection, great pricing and unbelievable assistance. Helene has an amazing eye and incredible patience - helped us select ceiling fans,multiple bathroom lights and chandeliers while adjusting style for toddlers, teens and adults. Everything in our new home looks amazing. If you are looking for quality selections and service this is the place!
Helene was awesome !! Very professional !! Let me take a sample light to check for fitting ... A+++ will buy all my lighting for my business from her from now on !!!
I don’t normally write reviews but this was such a great experience I felt I had to acknowledge it. Helene was extremely helpful and the found the exact lamp that I wanted. She took it out of the box and made sure everything worked and was happy to give me another one if I wasn’t happy with the one in the box for any reason. I highly recommend this store for all your lighting needs. They have high quality products at great prices and the staff is friendly and professional!
HORRIBLE STORE ... AND THE PEOPLE THAT OWN IT! They lied to me about their return policy, then argued with me, defending the lie. Really? NEXT!!!
Designer Lighting and Fan goes over and above to make sure the customer is happy. Helene worked with us to insure that we got the proper fan and accessories that we were looking for at the best price available. I would definitely recommend Designer Lighting and Fan!
Jim and Heleen were super friendly and very helpful. I came yesterday to get 2 lamps fixed and they did it right away. Great customer service and very responsive
Large and beautiful selection of lighting and decor, it is always fun to stop in, browse and see the helpful staff at this store! Helene really has a great eye for interior design and she is always so patient and friendly, answering all my questions about lighting installation, repair and options. Thank you so much for all your help, Helene! I had an antique lamp with a damaged, old silk cord and she and Jim took care to have it re-wired quickly at a great price, making sure it was safely and aesthetically done exactly as I wanted, I love it! Great store and service, highly recommend!