Reviews of Moana Nursery (Gardener)

Brandon Strassner

People were friendly. Did what I needed them to do. Lil tip from a constant shopper there ask for Cinthia to check you out she is the nicest cashier there.

carol ouellette

Pleasant and helpful.

Bryan Morabito

An amazing place to get all your garden needs

Rupali Mohansingh

Great place for all things Garden and accessories

Donna Brown

Just busted Moana Nursery we will be shopping there when it get warmer.

Doug Kennedy

Great people good selection very helpful.

Evan Williamson

Very helpful with great prices!

Kelsey Lewis

The people who work here are always super helpful!

AkinaGod .

Their selections are nice but their growing advice was incorrect on some new plants I bought. In addition, one of the plants I bought had root rot and died shortly after purchase and I went through quite a bit to save it. When I bought from them, I asked if I had issues with the plants, could I bring them back for new plants or a refund and they said yes. I could also call their plant growing service for tips on saving the plant from root rot. The service would never answer their phone and never called me back after the messages I left. After much work to save the plant, it was too late and died. Called to exchange/return it and now they said they won't accept the return saying they only warranty shrubs. Not the most coordinated place on advice. Nobody could answer my questions on proper ph balancing or hydroponic growing either. Received bad advice on indoor plant species too. I received a gift card here not too long ago but once that is used up, I probably won't be going back.

Stacey Sisson

Great plants

Martin Griffin Construction

All ways a pleasure. We get our tree there too

jessica gledhill

I'm always so excited to go pick out plants at Moana. The staff is always positive, friendly, and very informative. And I ask a million questions and they take their time to answer them all. I would definitely recommend this nursery to anyone.

Chuck Hefti

Everybody there is always very helpful.

Rin Hitachi

I loved going to the Moana Nursery. I went into the store and I was walking and there was a cat it was not moving so I thought it was not real. But wait it blinked at me surprise me it was a real cat. I had fun the cat surprised me.

Tania Williams

Sigh. I wish the plant "experts" would tell me the same thing twice in a row. For example, went in to get a shrub recommendation for full sun, against stucco, south facing location. Plant Expert A gave recommendation. Loved the plant. Planted it. Plant fried and died. Brought it back within 60 days. Plant Expert B reamed us when we told him where we planted it. After berating us and stating it was our fault for planting it there (even though we described Expert A -- who still works there), we got 50% off. They do have a good plant selection but take their advice with a grain of salt and be sure to get a name.

Diane Bartholomew

The employee spent about an hour with me teaching me Trees 101!

Doug Kreidler

Great Houseplants

Dan Blau

Purchased many trees from Moana. Everyone is nice and helpful. If I ever have an issue with a plant I can bring in a picture or a leaf and they always help me diagnose the problem.

laura jeanne

Plants are healthy.

Steve W

Way too much stuff. I bought flowers, strawberry plants, and ladybugs. They have yard art and knick-knacks, as well as trees and shrubs. Friendly staff, and a counter cat. Nice place.

Jim English

They always have a knowledgeable staff. Well stocked too.

Mark Johnson

0 customer service. 10 minutes looking for an employee was enough. Won't be back even though looks like nice selection

Amanda Stegmaier

It moved to the old Stonehouse Nursery. Still a little empty, but nice selection of indoor plants. And Michelle is always helpful and friendly.

Nicole Cryder

Gigi did an excellent job on my friend Resa's bouquet from her family and even delivered them herself!!!

Dee Studs

I've bought many, many trees and other plants from Moana, all of which I had them plant. Only 1 died and the Michael, the Manager, could not have been nicer or more accommodating about replacing it. Michael, Junior, and the rest of the crew are great. I'm very happy with the service I've received from the staff and will continue to be a loyal customer

Wes Cameron

Great store and planting center. Merchdise pricey

Zoe Miller

We got terrific help. We drove past other garden centers because we want to be sure that when we plant our grape vine, it will live and be delicious. The women working were quick and very helpful.

Teresa B.

Great selection of trees, shrubs, garden plants and decor for the yard. Can't rate customer service because we didn't talk to anyone while we walked around looking at all the trees.

Taylor liscom

I absolutely love this place. When ever i feel like i need a pick me up i always come here for the amazing selection of house plants and i always come out with more then i needed and ten times happier. Thank you <3

Verna Weese

Beautiful place with great products. They are adding new stuff every day.

nancyrobinson100

can't get any service from the store Manager Michael I think was his name. was very rude to me I had a cart full of plants decided to just leave it and go somewhere else

Robert Lyons

EXPENSIVE

James Lambert

Stopped by again today and Bob helped us out! He was very helpful and friendly, the selection of products was good. They have a good warranty on their plants and trees. I think it's reflected in the pricing! Waiting for a sale!!

Rebecca London

Like their trees and shrubbery selection. Nice helpful staff.

Darcy McMillin

First gentleman we approached didn't know what a mock orange was. He led us to Mike (tall guy with very white caps on his teeth). This guy could not have been more rude to us. He argued with me about the species, which I had researched for hours on the internet before going in, telling me that the information I was providing "didn't tell him anything." What an absolute JERK. He said HE would have to research it, even after I explained what we needed the plant for. I have no problem with someone being unfamiliar with what I was asking for, and even expected that -- what I didn't expect was the COMPLETE lack of kindness or respect. WE WILL ABSOLUTELY NEVER GO TO MOANA NURSERY AGAIN. -- From there we went straight to Stonehouse Gift and Garden, where Chris was more than friendly and happy to help us buy 14 mock orange shrubs, which happen to be his very favorite (he has one in his own yard) -- THANKS CHRIS AT STONEHOUSE!!! - Mike in response -- you need to work on your people skills. I've worked in customer service for over 30 years and you were disrespectful and rude. It also never helps to apologize by denying that you did anything wrong.

Alwyn Jones

Really helpful staff.

sandy rose

Absolutely no room for improvement. Richard was attentive knowledgeable and friendly. Beautiful new place.

GJ Pearce

Great selection of plants.

Jessica Ward

HIGHLY recommend! Gigi and her group did an amazing job with the arrangements for my wedding, and kept us in the know every step of the way! LOVE THEM!

Marianne Ramsey

Very personable staff. They know their products very well. Will be going thete regularly.

C.M. Gloyd

Clean open spaces, tremendous variety, friendly helpful staff, great ideas

Nancy Pulliam

Beautiful New Location! A garden shoppers paradise!

nun ya

Called asking about certain plants, get to the store and the prices for the plants spoken about were hundreds of dollars more than we were told on the phone, waste of time. They have some okay things, but in 25 years they have never had anything impressive enough to spend the kind of money they are asking. Not when there are better places in town.

duane Gillies

Very helpful and friendly

G M

Best nursery ever

Thomas Nichols

See Steve! He's the most knowledgeable guy we've met.

Brian Marley

I have never been there .don't message me any more..... your store might be great but I don't care.

Judy herman

Girls at counter lovely, Steve wasn't as service oriented. Kinda soured us on Moana so virginia. We will stick with other places that guarantee the plants for more than week.

Steven Page

We have been getting our plants and trees from Moana nursery for 24 years. They are always helpful and give great advice on planting and caring for your plants. They also sell very healthy stock and have a 1 year guarantee on their larger plants.

CJ Bawden

Great quality plants and very knowledgeable staff. More expensive than others but willing to help and give correct information.

Jess

Good place to get plant's

Laura Sgarlato

Love every thing have been coming here for 30 years

Frannie Aperones

very helpful always over 14 yrs. First a tree for a patio. Lately trying to root some branches of an old hedge. Lots of care & attention delicately planting some branches in mulch after coating with a ROOTING powder. Instructions for care. Only sold me the powder approximate $9.00 sale. Why would ANYONE say anything bad about these nice people and this lovely shop & nursery?

K G

I truly enjoy going to Moana Nursery. I love looking at the garden ideas and I've had wonderful success with all the plants. The employees are knowledgeable and helpful. I continue to go back every year.

Barbara Dowell

They spent a half hour with me. I will be back soon.

Xray Thomas

VERY helpful! Took their time and answered my questions.

Susan Holeski

Very nice and helpful staff. Bird feeding/housing/misc & etc stuff is great!

David Squier

A very knowledgeable staff that will go the extra step to make sure you get the right plant material to make your yard shine! Definitely the plant experts in the greater Reno/Sparks/Carson Valley area!

Taylor Toland

Super wonderful and helpful staff they’re just often out of stock on the plants I want. I think Reno is growing faster than they can keep up with!

Colt Stewart

Excellent service and advice. Great selection.

William McLarty

Plenty of helpful people and good selection

Linda Downen

Marvelous nursery