This place is clown shoes. I would give them a lower rating, but 0 stars isn't an option. The owner is nice enough, but doesn't know what's going on with his crews or how to run a successful business. As far as I can tell, the only thing he knows how to run is a lawnmower, his truck through my neighborhood at top speed, and his business into the ground. Cutting grass at your own home, and running a business that does lawn care and landscaping for others are 2 VERY different things. If you want a reliable, well organized, and quality company to do any of this type of work, there are plenty of other companies to choose from, and I would suggest you try 1 of them. The only way I've found of getting the owner to actually come to your house, is to tell him that you have $ for him. That says a LOT about a person and a LOT about the type of company they run. It's been a very disappointing and frustrating experience dealing with John Anderson, but strangely enough, the workers he sent out (Sorry to say I didn't catch their names, but they were both younger & white. One was a shorter blonde female and she had a bigger, dark haired guy with her.) were both very professional, polite, & worked hard to complete the job to my satisfaction. I don't know how a company stays in business when the employees seem to care more than the owner does, so it wouldn't surprise me in the least if this place closes down soon. Do yourself a big favor: Save your time, money, & energy, & call a REAL landscaping & lawn care company PLEASE!!!