Reviews of Jim Whiting Nursery And Garden (Gardener)

3430 19th St NW, Rochester, MN 55901, United States

Average Rating:


We've got all the feddbacks of real people like you who use the services and products of Jim Whiting Nursery And Garden (Gardener) in the state of Minnesota.

At the moment the business gets a score of 3.1 out of 5 and that score is based on 27 reviews.

You may have noticed that the average score it has is discreet, neither too high nor too low, and it's based on a very high number of opinions, so we can be pretty sure that the rating is very credible. If people have bothered to value when they've done well with the service, is that it works.

As you know, we do not usually bother to set feddbacks when they are positive and we usually do it only if we've had a problem or issue...

This Gardener corresponds to the category of Plant nursery.

Where is Jim Whiting Nursery And Garden?

REVIEWS OF Jim Whiting Nursery And Garden IN Minnesota

A Google User

We have been using Whitings for all our landscaping needs for about 10 years. Because of their expertise, our yard is absolutely gorgeous. I was never interested in yard work but now I can hardly wait for spring to arrive and I can go out and pick weeds!! I would highly recommend their services.

Jaime Rivera

Seems like the focus is to sell whatever they have rather than help. We wanted pear trees and were sold two varieties for our site. We later learned they were not cross pollination partners, and even if they pollinated would not give fruit in MN because the growing season here is shorter than what those varieties need to grow fruit. Their warranty apparently only covers dead plants from natural causes, not their landscaping plant selection incompatibility with the area or design mistake. Very wasteful and frustrating experience.

Chad Bursiek


Would have rated zero if allowed. Maybe I was just one of a few unlucky ones, but, just could not help thinking that there must be reasons why Sargent, or maybe Walmart, HD, Lowes gardens, are more likable. Some (not all, though) staffs here have really bad attitudes. Change prices right at checking-out. Give incorrect information over the phone. Refuse to honor warranty and refunds. Hard to recommend this nursery at all. Feel real sorry for Jim.

Lois Myers

Worst place in town when it comes to landscaping. Signed up to have yard landscaped early March here we are almost in July and nothing from them. Had to put $75.00 biggest mistake I made. As of today requested my money back, sure that isn't going to happen.

Mary Trousdale

Jim Whiting is a bully who does not stand by his work. I have lived in Rochester for 30 years and have never had such a terrible experience with a locally owned business. Last fall Whiting’s Nursery hydro seeded a lawn for my husband and I on a bed of clay that Jim initially said needed top soil, but then after the lawn was seeded without the top soil, he said would be fine. This lawn cost THOUSANDS of dollars. The lawn has struggled this year though we followed all Jim’s directions regarding lawn maintenance. Multiple landscaping professionals have pointed to the same problem, the clay base. We went back to Whiting’s, giving Jim the opportunity to make it right. Jim made many excuses, all of which absolved him of ANY and ALL responsibility. I would never recommend Whiting’s Nursery to anyone wanting quality landscape work.

Donny Warehime

I started this project first week of August. All I needed was a design and a bid and deliver the plants. It’s now the 25 of sept and I have no plants yet. Poor time management and poor job planning. I would look at other options if you need landscaping design. I cannot say this was a pleasant experience. Very little effort for customer service!

Tim Torkelson

Ann Mikesh

Jim Whiting Nursery and Garden has been very helpful as I am designing my new backyard. Their ideas and suggestions keep surprising me! I am also very impressed with the quality of their plants/trees/flowers. I would not hesitate to recommend them for all of your outdoor landscaping projects!

Carrie Tresemer

Purchased the most beautiful Annuals here today. The staff was very friendly and provided assistance in helping me decide which plants to pair in my containers!

Melodie Schwartz

Knowledgeable staff! Answered my questions and helped me immensely! Great sales too!

Aaron Becker

Kristina Lengling

Pretty bummed about my experience. I simply called to schedule an estimate (at home or at their office) and unfortunately Saturdays is the only day my fiancé is home (he is the brains behind the landscaping, not me). He travels the country Mon-Fri for the military and is literally home only on Saturdays. Seems like this company passed up a $5,000 project because they can't be flexible with discussing estimates. Someone else more understanding will be getting my business! I've had 4 recommendations to call Jim Whiting, guess I got the one person that wasn't willing to help.

Hayden W Kane

Jim was incredibly rude, insulted our house when we tried to show him pictures to get advice, and gave what we later found out was incorrect information about our options. Would not recommend this place to anybody.

Brian Krings

Will not be back... disappointed

Nick Larson

Our visit started out pretty well initially, we were looking for some landscape rock and brought a sample from our home with us. We were warmly greeted, quickly helped, took a golf cart ride out to the rock and were given good advice and helpful service. Then everything went down hill. The person helping us dropped us back off by the main building, gave us name to discuss our purchase. Upon entering, we were disinterestedly acknowledged by a younger woman at the counter who had never heard of the referred name, and "she'd know since she's only worked there nine years." Okay. We then discussed the rock, indicated we had seen the same outside, and wanted to place a delivery order. We never got a size, but I had guessed 2" and pointed to our sample from home. "No, that is definitely not 2", that is 3/4", I'll put it down for 3/4"." We grew visibly hesitant and suggested we go back to the rock piles to confirm the size before making the order. "There is no point, that is definitely 3/4"." We were delivered pebbles one week later. Because they needed to special order 3/4"...because they don't carry 3/4". Thankfully, the delivery guy was great, acknowledge the rock was definitely NOT what we were ordering prior to dumping it in our drive way, and eventually we got our rock. A very weak link in the customer service chain pretty much derailed an otherwise okay purchasing experience.

Ale Kos

No very impressed with their landscaping service. I requested something and they showed up after a month of the date they gave me and I wasn’t home when they were working on the landscaping so when I got home my landscaping was different design then the one we agreed on. I don’t know why we have a meeting to see the design if they gonna end doing whatever they want anyway they will take their time to return the calls too. Very disappointed

Erica Baros

Jim and I spoken about transplanting a tree. He gave us a date to have our property surveyed. Everything on our end was completed but he never showed up to do the work and never called. Multiple calls later, messages left both on his phone and with his staff, still no call back. Don’t waste your time with this nursery, there are better options in Rochester and the surrounding area. The customer service is horrible. I have since heard many more stories of dissatisfied customers as I share my story! Beware!

Andrew Sibley

J & D Landscaping Services L.L.C. Castro

We trully enjoying working with Jim Whiting Nursery their staff is always so helpful and our customers LOVES their fresh mulch and sod! Thanks for your business sincerely J & D Landscaping Services L.L.C.

Nick Carter

Bad experience! We approached the owner to have some basic landscaping done. They planted an overly expensive tree in the front. This was an expected cost. However, the rest of the landscaping was down hill. When the job was finished, I was billed the Mayo Physician price. What was quoted pricewise, and the number of labor hours far exceeded what was presented in the final bill. Would I use Whiting's again? Probably not. I look for a business that provides a fair price for the actual work done.

Kimberly Demsky

Great selection. Good staff. Thanks!

Juan Vasquez

Great staff and huge selection of plants and trees

Mary Shelerud

Jim Whiting is truly gifted with his eye for landscape design! His plan for our yard corrected some major drainage issues and added such beauty. His crew is one of the hardest working crews I have ever seen. They were on time, professional and worked hard all day long. They hauled heavy rock for countless hours and never skipped a beat! I highly recommend Jim Whitings nursery and landscape for all of your landscaping needs!

James Ustby

According to Jim the customer isn't always right. Certainly doesn't care about you, only wants your money.

Carmen Kraus

Visited Jim Whiting's to purchase vegetables, herbs, and potting soil on a weekend in early May. They were very busy, but there was always a staff member around to answer questions and the check out line moved quickly. I can honestly say I have never had better looking plants! Tomatoes and bell peppers are already popping out and are sure to be a great harvest!

Cory K

The trees we bought at Jim Whiting were wonderful. And Tony was a big help loading them up for us. We will definitely be back!

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