Reviews of The Garden Gates Landscape Company LLC (Gardener)

Elizabeth Kroger

This is my second post - relating to the purchase of a fountain which the owner has suggested in posting a follow up that my fountain purchase has nothing to do with the landscape company except - but for the fact that is not mentioned that this is the same company and phone number...I purchased a fountain and was never informed until after the delivery date that there was a problem with my order...after the problem was identified there was poor follow up for weeks and I cancelled my order as it was holding up my landscape plans. Now the saga continues as Garden Gates has promised a refund of my money but after a week and not returned phone calls or emails to process that refund. THIS COMPANY HAS A GREAT WEBSITE PRESENCE BUT ONCE YOUR ORDER THEY DON'T CARE. More frustrating, I have agreed to take shipment on other items involving about $2,000 and still they don't care about me or my order.

Ashton Harris

The Garden Gates Landscaping Company provides local landscape services in the Greater New Orleans Area. The Garden Gates speciality is synthetic turf installation

Katherine Eshleman

I can't say enough good things about Garden Gate! Jesse was very professional and worked with me to make my vision come to life. The project was executed quickly and looks better than I ever imagined. Beautiful work! Highly recommend!

Ashley Bel LeCompte

If you are looking for an exceptional company to do landscaping check out The Garden Gates Landscaping Company.

Chad Harris

Looking for a complete landscape service provider? The Garden Gates Landscaping Company has over 33 year of experience in every aspect of landscape projects, care and design.

Alyse Mouledoux

Their landscaping services are professional and designs are beautiful - they do it right the first time. The landscape architect is a also very easy to work with and really listens.

Emily Castro

Great customer service! The Graden Gates did a great job at my house on the design and execution of my backyard. From lighting to irrigation and knowledge of local plants, they were very informative and patiently walked me through the entire process. Definitely will recommend to friends and family in the future!

Marc Ducote

Great customer service along with great products to help design your landscaping oasis. Thanks GGLC

Mary Jacobs

I’m a nanny and I’ve worked for a couple of households now that use Garden Gates. Aside from their work being really clean and beautiful, Their employees are always so considerate of me and the babies I care for, little things like holding work when I’m bringing baby in and out of house and being friendly with us. I just felt like I needed to write this because they really need a shout out for being kind AND doing a great job.

Kristin Kavanaugh

The Garden Gate staff always deliver a great customer experience, reliability, and long-standing loyalty. I have seen this team work incredibly hard yet so cohesively, first hand, during their very busy Christmas tree season. It's quite impressive. I highly recommend this landscaping company.

sara draper

These guys are great! Their love of design, plants and their customers really shows in their work. From the idea phase to long term maintenance my experience with this team is always an awesome one. They are my "go to guys" for all my plant questions and landscape projects!

Rob Treppendahl

My only experience is the Christmas tree service, but it is exceptional! Beautiful trees, well lit, and excellent execution and delivery! I highly recommend!

Sabine Ellis

After consulting a couple of well reviewed landscape companies, we settled on The Garden Gates to design and install a completely new landscape around the parking lot of our uptown veterinary hospital.This included lighting and irrigation. Jesse, the designer, was quick and accommodating with consultation and design and price was in line with and better than the other companies we considered. More than anything, the entire team at The Garden Gates was great to work with. They rolled with the punches when it came to coordinating with our general contractor, completed their work in the promised time frame and (most importantly) could not have been more pleasant. Our results came out beautifully and we look forward to working with the Garden Gates to keep everything looking great going forward. I cannot recommend this company more enthusiastically. Thank you!

Elizabeth K

Ordered a couple thousand dollars of fountains and pots. Weeks passed and I received no update on order via email or link. No one answers the phone when you call their main number and when you do bounce to voice mail, the mail box has not accepted message because it it full. I have received an incomplete response via email to my question - "where's my order?" - to date, GG cannot tell me when to expect it. I really hope GG will step up and call me to talk live about my order and get me an ETA or other workable solution. This has been a horrible experience that is holding up my landscaping project which is dependent on these items. Heard back from management - yes, I guess I posted to the landscaping company but it has the SAME PHONE # as the Garden Gates company I have been trying to deal with - and apparently same customer support. Why don't you just call me so we can sort out my messed up order? You have sent me a short email saying you will follow up but without any information on when I will receive any items in my order. Please pick up the phone and give me a call so we can sort out my troubled order and get this done. Thanks. 8/30: Still no update or courtesy call

Allison Badon

I had (2) $50 gift cards from the Garden Gate store. Never received any communication in the marketing that stated that gift cards would no longer be accepted once the store closed. Called customer service several times when the cards did not work online. Each time a representative stated that they would look into this and get back with an answer. Not one representative called back. Waited over 2 weeks. Finally, called back for the third time and was told that my gift cards are no longer accepted. Asked if the gift cards could be reduced slightly but this was not allowed either. Guess $100 to a company is a greater value than gaining a customer.

Steven Intermill

Highly recommended. I've used this company for both lawn maintenance and for special projects. After the great job they did installing my very large garden fountain I vowed never to use another lawn care company in New Orleans. Top notch operation.