Reviews of Grass Hopper Lawns - Louisiana (Gardener)

Patrick Leeney

Great job, GREAT crew, GREAT service. Well worth the money!!

Tommy Drewett

I highly recommend Grass Hopper Lawns. Very courteous and did an awesome job!

Nyla Dickson

Great lawn service!

Becky Long

Grasshopper always does a great job with our yard. They are professional and consistent and respond quickly if we need extra service(flowerbeds, etc).

Debby Holley

Extremely Professional ! No detail left undone! Always fast and efficient. It's comforting to know you can trust Grass Hopper Lawns to take care of all your lawns needs for both businesses and home. Very pleased with the service.

William George

The work by Grass Hopper Lawns exceeded my expectations, both in the estimating process and the completed project. Garry Henry, who provided the estimate, is extremely thorough in evaluating the most appropriate process to meet the customer's needs. He documents each phase of the project and explains the scope of the work to be performed. Stephen Shepherd, the crew leader for the project, reviewed the job with me and kept me informed as the work progressed. Stephen and his crew have a "can do" attitude and go above and beyond in the quality of their work. The crew fulfilled each task set forth in the estimate. I am very pleased with their work, and I will be using Grass Hopper Lawns for future landscaping projects. It was a pleasant experience, from start to finish!

Elizabeth Chapman

So far, everything has been great!! Friendly Staff, and do a great job!!

Patrick McCusker

Grass Hopper just finished bringing my yard back to life. Winter always leaves lots of overgrown plants and shrubs, leaves, and a massive amount of weeds. Gary came to the house, I told him what I wanted done, and he sent me an estimate. The estimate was comprehensive and set out everything I wanted. Review and final acceptance was all done online, making it very easy for all. Once work started, everything went on schedule. The two gentlemen who pruned shrubs, pulled weeds, cut back overhanging branches, cleaned vines off of 30 feet of fencing, spread mulch and pine straw, and planted summer annuals began early and worked non-stop until all was done to my satisfaction. They were very polite every time I checked on things. They hauled away all debris and left my yard in excellent shape. My husband and I are very satisfied, and we will be repeat customers.

Ken Pearson

very detailed . pays close attention . & never leave a job undone .

Jessica Agan

The guys that came yesterday were absolutely amazing. I couldn't have done everything they did. Nor as well as they did. They were so detailed. My yard has never looked better. Thank you guys.

David Patterson

Having someone come out and look at what was wanted was easy. It took no time at all. Then, they call you and follow up about the proposal to try and get your business. They made me feel like they wanted my business and were ready to earn it. However, once you sign the proposal, the communication and concern stop. I waited and waited, not knowing when they would come. I finally got a text the night before saying it was "dispatched". I chained a dog up in the heat and put another in the house so they could get the job done. Late afternoon, I made contact with them only to find out "it was a mistake" and they didn't plan on working on my yard. That evening, I got ANOTHER text saying it was "dispatched". I repeat the process with the dogs that morning, only to find out - after I made contact with them again, that they would not be coming to my house. I got yet another text about it getting "dispatched" and repeat the process for the 3rd time with the dogs. This time, I get a call that "we can't get the supplies" the afternoon when they are supposed to be there. I waited about 1 month and finally get another text saying "dispatched". This time, they did show up. They did the job they were paid to do, but not to the level that I have heard they do. The clean up afterwards was good and the "presentation" was nice, but after the first rain, all the flaws in their work really showed. The unleveled work, filling with mud dirt rather than proper product. This is the second job I have had them do and I am torn because the first, maybe 2 years ago, left me in complete awe at how great they did. This time may have been a complete fluke, but it leaves me concerned about hiring them again in the near future for any jobs.

papawear

Guys did an outstanding job !! Wife is happy so I'm happy !!! Gary set it up and sold the idea to us, and Steve, Chris and Mike did a great job installing !!! Recommended for sure !!

Albert Thompson

The customer service is great and courteous. Really understanding if there is a problem they are quick to resolve any issues. The company is great at working with you with any needs you have and very cooperative. The workers are great and courteous as well. They are very professional and take pride in their work. They really seem to care about your lawn and needs. The price for the work is well with it. I highly recommend this company to anyone. GREAT job Grass Hopper!

Thomas Martin

This is such an amazing company! They notify you before they come out, and they do a 5 star job! No messes, no problems. Professional company with courteous customer service. HIGHLY RECOMMENDED!

Christopher Boyd

Grass Hopper Lawns is a great company. They make communication easy with online messaging and have always serviced me in a timely and cost effective manner. Thanks!

Jackie Monkhouse

GH replaced some of my lawn sprinklers last year. The original sprinklers were several years old and I decided to go with a newer model in the front yard. I was extremely pleased with the crew and the job they did. Just recently I had to call them to make an adjustment on one of the sprinklers and Gary completed the service call in minimum time. Will be using them again for any problem I encounter with the lawn sprinklers. Good guys to work with!

Christopher Bennett

Bubba and his crew did a great job and were very professional.

Mustafa Assaf

Bad service bad drivers bad attitude horrible mangers.

David Beckham REALTOR

Exceptional work from courteous employees. We have been long term customers and plan to be in the future. Easy payments auto drafted. Superior technology and website. Honest management. Dependable arrival. Thanks Grass Hopper!!!

Michael Ness

Professional work

Laurilee Burns

The crew from Grasshopper really worked it this morning. Need a hand with that first spring clean up? These are the guys to call!

Daniel Henry

Was in a pinch and needed lawn service right away. Grasshopper was there within 2 hours of my call, were finished in a jiffy, and everything looked great. Thanks!

Joyce L Anderson

These guys are so professional they do a fantastic job and I recommend them very highly thank you

Sean Green

Grasshopper does a wonderful job on my lawn great job guys.

Clay Walker

The crew showed up as promised and did a fantastic job even with all my notes concerning septic sprinklers and fresh sod. Happy to do business with them!

Sharon Trace

Not happy with this company at all. I have caught their employees using the restroom behind my dumpsters. They charge way too much for the quality of work that they do. When I go home, there is grass all around my front and back doors like nothing has been blown off. Just an all around poor job. I mentioned something to the people in the office about my flower beds and the dead plants and they told me to trim them back and they would grow back. Not sure why I pay for upkeep on flower beds when they want me to do it myself. Definitely do not recommend this company for anyone. And no you will not find this name in your records because its under a company name. Take this as criticism and do better. Not make excuses for why and how you do everything like I have seen you do on numerous reviews on here. Like I said, excuses for everything. Now apparently my review is fake. I promise it is not. It's ok though because I have switched to a much better lawn care company now.

Ennis Peterman

They are not worthy an reliable

Brittany chance

Always efficient and keeping our business grounds looking great!

Levy Norris

They did a great job!!

Betty Goatley

One of their employees brought a dog with them to cut my neighbors yard. It attacked my dog and my son. When I contacted Grass Hopper, they blew it off and told me to talk to the employee that brought the dog!

TODD JONES

Work well done and very precise, always on time and work with you on your payments

Mandi Beckham

If there was more stars I’d most definitely leave more! For years now we’ve always received A+ service. I’d highly recommend Grasshopper Lawns to anyone needing great service at a great price

Akeshia Singleton

Been a grasshopper client for years now. They are always dependable, reliable and proactive. If they see an issue, they correct it or recommend a solution. I’ve used the grass cutting service, tree trimming and installation of French drains. All done with quality and affordability. Highly recommend them for landscaping needs!

Lily Yang

Wow! I am so thankful for this amazing company to take care of my lawns! They are dependable, efficient, and take care of my lawns with excellence. The price they charge is reasonable. I am so impressed with the integrity and the excellence with which this company operates.

Susan Adams

Great work and done in a timely manner. Good communication with us and great customer service! Highly recommend this company.

Derek Henschel

Don't waste your time calling this company in Alexandria, LA. They are unorganized and unprofessional. Long story short, they are half-ass. I came home to my gate left open, which immediately told me that they did not pay attention to detail. My backyard looked like it was barely cut and that they were going as fast as possible. The grass was not bagged and it was uneven. Also, there was a 15 x 15 section underneath a tree that I specifically informed the receptionist that it needed to be raked. It was left untouched. When I called the company to ask about the unraked section they told me that it was not communicated from the receptionist to the work order. Instead of trying to fix the situation and retain me as a customer he told me that he would give me a discount and then I could take care of it myself...... The two photos give true examples of the amount of attention to detail they gave. And the fact that "the owner" responded to this review and the only thing that was said was " please see the agreement below". You see no apology nor did do see a way to fix the situation. All you see is the "proposal agreement"! Bringing me back to my initial point of this company being unprofessional. I know it is just yard service but please keep in mind who you let in your back yard.

Melissa Marshall

Grasshopper is very punctual with scheduled days. The lawn always looks great and everyone has been so friendly when I have been contacted for any reason.

Tori Roberts

Great lawn care and customer service