We have all the opinions of real people who consumed the products and services of Lawn Love Lawn Care of Indianapolis (Gardener) around Indiana area.
As of day the business has a rating of 4.0 stars over 5 and the score is based on 60 reviews.
As you can read, it reaches an opinions average is really positive, and it's founded on a high number of feddbacks, so we can conclude that the rating is very reliable. If people have bothered to value when they are pleased, is that it works.
As you know, we do not usually stop to set tatings when these are good and we usually do it only if we have had a problem or incidence...
This Gardener is included in the category of Lawn care service.
Great customer service and job well done!
Leslie did great work today! Thank Leslie.
Simple to set up and good service.
Our provider was great! He communicated when there was an issue and made sure to leave our yard the way he found it!
Jeremy and his assistant were genuine, professional, and quick. very pleased with there work on our yard plus they were respectful to our old fence since we rent.
I asked for my lawn to be mowed and my bushes trimmed. My lawn was mowed but 1 out of 6 bushes was trimmed, the lawn tech said that the other bushes were considered trees. So the lawn tech has taken pictures and the company will get back with me. Wrong. I have not heard back from the company and I have been charged for the services. Never again and will not recommend.**EDIT**: 9/02/18 I made this review a year ago and still have not received any response from the company, They have my current phone number, email, and address and still no contact from them. BEWARE.
Bad professionalism guy rushed threw his job, And cut my cable wires and they had the nerves to charge me.
Horrible service.
Do yourself a favor and hire an actual lawn pro. These guys are middle-men in a call center, and they almost never keep their scheduled dates. For the past 3 weeks they have continuously rescheduled my lawn service, and just today they said my $40 lawn now cost $200 since it was overgrown. I called to figure out what was going on, and they offered to do it for $160. Seriously???
After almost Hulk Smashing my lawn mower I decided to allow someone else to worry about it. I went through several sites where the "Pro's" were either too busy or just never responded until I stumbled upon Lawn Love. Couldn't have been easier. Jeremy and his co worker work until the jobs are done and I couldn't be happier with their work. My grass was insanely long for my neighbors and my standards and within 10 minutes.. BOOM, yard was beautiful again! Thank you Jeremy and company!
Great customer service and job well done!
Leslie did great work today! Thank Leslie.
Simple to set up and good service.
Our provider was great! He communicated when there was an issue and made sure to leave our yard the way he found it!
Jeremy and his assistant were genuine, professional, and quick. very pleased with there work on our yard plus they were respectful to our old fence since we rent.
I asked for my lawn to be mowed and my bushes trimmed. My lawn was mowed but 1 out of 6 bushes was trimmed, the lawn tech said that the other bushes were considered trees. So the lawn tech has taken pictures and the company will get back with me. Wrong. I have not heard back from the company and I have been charged for the services. Never again and will not recommend.**EDIT**: 9/02/18 I made this review a year ago and still have not received any response from the company, They have my current phone number, email, and address and still no contact from them. BEWARE.
Bad professionalism guy rushed threw his job, And cut my cable wires and they had the nerves to charge me.
Horrible service.
Do yourself a favor and hire an actual lawn pro. These guys are middle-men in a call center, and they almost never keep their scheduled dates. For the past 3 weeks they have continuously rescheduled my lawn service, and just today they said my $40 lawn now cost $200 since it was overgrown. I called to figure out what was going on, and they offered to do it for $160. Seriously???
After almost Hulk Smashing my lawn mower I decided to allow someone else to worry about it. I went through several sites where the "Pro's" were either too busy or just never responded until I stumbled upon Lawn Love. Couldn't have been easier. Jeremy and his co worker work until the jobs are done and I couldn't be happier with their work. My grass was insanely long for my neighbors and my standards and within 10 minutes.. BOOM, yard was beautiful again! Thank you Jeremy and company!
The mower canceled the first week because it looked like rain. The following week because he got busy and not sure why the third time but then wanted to charge extra because the lawn had gotten to long. Found someone else.
Everything was fine. I've read some of the negative reviews and hope to not experience any of that. Easy to book, reasonable priced, and I certainly can't edge the way that they do. Very happy with them so far!
No problems or issues - work is completed as promise, plenty of communication. Dan does a great job!
Did a good job on the lawn, reasonable price, and easy online scheduling and bill pay. Would definitely recommend!
Thank you Lawn Love Lawn so much for taking care of Mom, the lawn looks wonderful your the Best with me so far away you make me feel safe for her God Bless
Jason from Lawn Love was simply AMAZING! We just moved into our new home a few months ago, and since that time, our backyard and front yard sprouted all kinds of nasty weeds. Our yard was truthfully out of control and we did not honestly think that it could be saved. Enter Jason. Jason spent 4+ hours going to town on our yard, and he really made it look like brand new again! We cannot thank Jason and Lawn Love enough for their timeliness, service and attention to detail. Jason stayed longer than scheduled, even though he indicated he had personal matters to attend to that evening. Jason was incredibly and we will certainly be using him in the future for all of our lawn care needs!
very poor customerserve. No one in the office can answer any questions or they like to charge regardeless it they do the job in a timely manner or not.
Jeremey was awesome, my lawn looks amazing. Thanks to him and his team. Happy Holidays. See you in two weeks.
The mower canceled the first week because it looked like rain. The following week because he got busy and not sure why the third time but then wanted to charge extra because the lawn had gotten to long. Found someone else.
Everything was fine. I've read some of the negative reviews and hope to not experience any of that. Easy to book, reasonable priced, and I certainly can't edge the way that they do. Very happy with them so far!
No problems or issues - work is completed as promise, plenty of communication. Dan does a great job!
Did a good job on the lawn, reasonable price, and easy online scheduling and bill pay. Would definitely recommend!
Thank you Lawn Love Lawn so much for taking care of Mom, the lawn looks wonderful your the Best with me so far away you make me feel safe for her God Bless
Jason from Lawn Love was simply AMAZING! We just moved into our new home a few months ago, and since that time, our backyard and front yard sprouted all kinds of nasty weeds. Our yard was truthfully out of control and we did not honestly think that it could be saved. Enter Jason. Jason spent 4+ hours going to town on our yard, and he really made it look like brand new again! We cannot thank Jason and Lawn Love enough for their timeliness, service and attention to detail. Jason stayed longer than scheduled, even though he indicated he had personal matters to attend to that evening. Jason was incredibly and we will certainly be using him in the future for all of our lawn care needs!
very poor customerserve. No one in the office can answer any questions or they like to charge regardeless it they do the job in a timely manner or not.
Jeremey was awesome, my lawn looks amazing. Thanks to him and his team. Happy Holidays. See you in two weeks.
Horrible experience after 3 mows.
I find this service to be perfect for me. I was able to book online with no trouble. The first appointment went amazing. I was able to change the date of the second booking since I was going to be out of town with no trouble at all. Their website is super user friendly. Just had my second appointment yesterday actually and come home from work with my yard looking great. 10/10 would recommend.
I am very Please with the service I received this company they are easy to work with and usually get the job done quickly I really appreciate them a lot thank you for the great customer service and care
They went above and beyond what I expected. Truly the best the yard has ever looked.
They did cut the grass like asked. However, we had tall grass and we paid extra for it and they just left it all over the yard which we then had to rake. The grass was also cut alot shorter than we wanted. We also had our mulch all over the front yard not sure if they hit the flower bed when mowing or what. And we still have spots that are longer that didn't seem to get cut at all. I guess if you use them be very specific on what you want and don't want.
They started out great. Then, they rescheduled over and over and over. Leaving me with over 6 inches of grass to be mowed. I tried and tried to get the problem rectified. And I am not at all picky about when someone comes to mow . Anytime is fine! I was signed up for weekly service and had to go nearly 3 weeks without mowing. And I wanted to add fertilizing and weeding, but I guess they didn't really want my business. So I've found someone who does.
Timely and consistent. Alerts and communication before, during and after service.
Our front yard grass was about waist height. The backyard hadn't been mowed in a year. The lawn was basically a forest. Scheduling a day for Lawn Love to come mow was super easy. They did a great job of taming the grass and now it looks like a normal front/back yard.
Stress-free experience!!
I received an online estimate from this company for initial yard work. I called and talked to a representative to clarify the estimate because I felt I was quoted too low for the amount of work I needed to have done. I was right and they said they needed to physically send someone out to assess my property, which was fine with me. They were very helpful at this time, even calling me twice to verify that the lawn tech was coming out the next day and between a given time frame. The day came and...surprise...no lawn tech showed up. I waited all day for someone and did not even receive a phone call letting me know what was going on. I did, however, receive an email from the company asking for a rating. I was very disappointed with this company. Lawn care consumers beware! NO "Love" for my lawn here!
The lawn service is prompt, professional, and affordable. My lawn looks neatly cut and nicely trimmed.
Unreliable and do not show up when scheduled. They re-schedule without any notification, if they show at all. I got a very standard form response from customer support not resolving anything. I cancelled service before my grass got out of control. Update - they replied to my review with yet another non-action reply. Maybe instead of investigating you should try and cut my grass. Good luck with your investigation.
The man that cut my grass did a excellent job. I think you would be very please if they cut your grass.
Fantastic!
Great service and very professional
For landlords, this service is amazing. I was able to book everything online, including scheduling and payment, and the tenants tell me the lawn has never looked better! Very reasonable pricing, excellent scheduling options and timing. Great experience!
Excellent service. Communicates well, arrives on time and always does a thorough job.
Horrible experience after 3 mows.
I find this service to be perfect for me. I was able to book online with no trouble. The first appointment went amazing. I was able to change the date of the second booking since I was going to be out of town with no trouble at all. Their website is super user friendly. Just had my second appointment yesterday actually and come home from work with my yard looking great. 10/10 would recommend.
I am very Please with the service I received this company they are easy to work with and usually get the job done quickly I really appreciate them a lot thank you for the great customer service and care
They went above and beyond what I expected. Truly the best the yard has ever looked.
Had a great experience with Lawn Love, it was my first time using them and I will use them again! Highly recommend, great at communication and they have a very easy to use interface to schedule your service!
They did cut the grass like asked. However, we had tall grass and we paid extra for it and they just left it all over the yard which we then had to rake. The grass was also cut alot shorter than we wanted. We also had our mulch all over the front yard not sure if they hit the flower bed when mowing or what. And we still have spots that are longer that didn't seem to get cut at all. I guess if you use them be very specific on what you want and don't want.
They started out great. Then, they rescheduled over and over and over. Leaving me with over 6 inches of grass to be mowed. I tried and tried to get the problem rectified. And I am not at all picky about when someone comes to mow . Anytime is fine! I was signed up for weekly service and had to go nearly 3 weeks without mowing. And I wanted to add fertilizing and weeding, but I guess they didn't really want my business. So I've found someone who does.
Timely and consistent. Alerts and communication before, during and after service.
Our front yard grass was about waist height. The backyard hadn't been mowed in a year. The lawn was basically a forest. Scheduling a day for Lawn Love to come mow was super easy. They did a great job of taming the grass and now it looks like a normal front/back yard.
Stress-free experience!!
I received an online estimate from this company for initial yard work. I called and talked to a representative to clarify the estimate because I felt I was quoted too low for the amount of work I needed to have done. I was right and they said they needed to physically send someone out to assess my property, which was fine with me. They were very helpful at this time, even calling me twice to verify that the lawn tech was coming out the next day and between a given time frame. The day came and...surprise...no lawn tech showed up. I waited all day for someone and did not even receive a phone call letting me know what was going on. I did, however, receive an email from the company asking for a rating. I was very disappointed with this company. Lawn care consumers beware! NO "Love" for my lawn here!
The lawn service is prompt, professional, and affordable. My lawn looks neatly cut and nicely trimmed.
Unreliable and do not show up when scheduled. They re-schedule without any notification, if they show at all. I got a very standard form response from customer support not resolving anything. I cancelled service before my grass got out of control. Update - they replied to my review with yet another non-action reply. Maybe instead of investigating you should try and cut my grass. Good luck with your investigation.
The man that cut my grass did a excellent job. I think you would be very please if they cut your grass.
Fantastic!
Great service and very professional
For landlords, this service is amazing. I was able to book everything online, including scheduling and payment, and the tenants tell me the lawn has never looked better! Very reasonable pricing, excellent scheduling options and timing. Great experience!
Excellent service. Communicates well, arrives on time and always does a thorough job.
A wonderful job done on the lawn.
Giving them one star at this point is a stretch. First time you book them all goes well. I’ve used this service for over a month now and they’ve never showed when scheduled. My last scheduled service was for last Thursday. Now it’s supposedly Sunday. I understand rain is a factor but still. They say your “Lawn Pro” can come the day of or one day after your scheduled date. Now they are increasing that to a 3 day window. I’m giving them one more chance to show up on the correct day and if they don’t I’m done.
Excellent service! Consistent, timely, and I always receive notification before they arrive. Great for those with busy schedules who enjoy coming home to a well manicured yard but don’t enjoy doing yard work!
This place is a fraud I called because it says it's in Captiol Center downtown Indianapolis to find out they are not there then I called them and they have a 765 number but the lady told me the only company the have is in San Diego how do you have an Indiana number but your company is in California ????
Ive been using them for awhile. I would not recommend them to anyone. They contract out but they contract to anybody. The service is a hit or miss. When they do hire good contractors, they dont stay long.
Amazing experience. Of the 3 different lawn care places I called, Lovelawn was the only one that picked up. I had my service set up in 6 minutes. It was so simple, the quote was instantaneous and from a real person. Benjamin, my lawn pro, did an awesome job on my yard! Above all, it was a really reasonable price. I am so excited to never have to mow again! Well worth it!
Unprofessional, cut the wrong grass, and unreliable. Cancelled service!
A wonderful job done on the lawn.
Giving them one star at this point is a stretch. First time you book them all goes well. I’ve used this service for over a month now and they’ve never showed when scheduled. My last scheduled service was for last Thursday. Now it’s supposedly Sunday. I understand rain is a factor but still. They say your “Lawn Pro” can come the day of or one day after your scheduled date. Now they are increasing that to a 3 day window. I’m giving them one more chance to show up on the correct day and if they don’t I’m done.
Excellent service! Consistent, timely, and I always receive notification before they arrive. Great for those with busy schedules who enjoy coming home to a well manicured yard but don’t enjoy doing yard work!
This place is a fraud I called because it says it's in Captiol Center downtown Indianapolis to find out they are not there then I called them and they have a 765 number but the lady told me the only company the have is in San Diego how do you have an Indiana number but your company is in California ????
Ive been using them for awhile. I would not recommend them to anyone. They contract out but they contract to anybody. The service is a hit or miss. When they do hire good contractors, they dont stay long.
Amazing experience. Of the 3 different lawn care places I called, Lovelawn was the only one that picked up. I had my service set up in 6 minutes. It was so simple, the quote was instantaneous and from a real person. Benjamin, my lawn pro, did an awesome job on my yard! Above all, it was a really reasonable price. I am so excited to never have to mow again! Well worth it!
Unprofessional, cut the wrong grass, and unreliable. Cancelled service!