Reviews of Cossell's Creative Landscaping and Garden Center (Gardener)

Brooke Komar

I can not speak to the quality of the plants carried or the skills of the landscape designer as I did not hire this company to complete my landscaping job. I am providing a review on my interaction with the front office staff and scheduler. I left a message noting I was in need of an estimate and landscape services over the weekend. On a positive note, I received a call back at 9am Monday morning which was greatly appreciated and speaks to the company's potential value for quick response time with customers. This is why I am providing a rating of 2 stars. However, the woman I spoke with was harsh and very condescending. Front staff are the first interaction with potential customers and this interaction left me irritated and seeking services elsewhere. While I was describing my property's problem areas (including a sloped back yard, possible drainage issue on north end, and no current landscaping or trees at all) and my goals and vision for the landscaping quote (to include a 3-5 year plan, initial design and landscape services and plants from the business, and then a desire to do some of the planting work myself in following years) she interrupted, described that the designer would be "giving away his services for free" and was just really rude and condescending. She did note the designer would come assess the property, come up with a design for what I wanted the company to provide (she seemed to indicate the landscape architect/designer would limit the overall design to only the immediate area(s) I wanted completed as opposed to a 3-5 year plan/map fir ab overall landscape design). I had to ask directly ask for clarification on what the actual design fees were ($50/hour which is not unreasonable and I would have gladly paid) since this was not provided by the staff member and she would just say, "do you understand what I'm saying?"

Kathy Hunt

These guys did an awesome job. I could go on all day about how nice my landscaping looks. Brent went above and beyond. I can't believe what a huge difference my yard looks. I keep walking around in awe.

K9 Luvn

Great selection of plants, trees and garden treasures. Great people.

Lester Hochstedler

Good prices