Here you will see the feddbacks of people who use the products of Elrod Garden Center (Gardener) near to the state of Georgia.
At this moment this business gets a rating of 4.3 over 5 and this rating is based on 67 reviews.
As you can read, the average score it has is really high, and it's based on a very large number of opinions, so we can conclude that the evaluation is quite credible. If many people have bothered to give their review when they've done well with the service, is that it works.
You know that we do not usually stop to write scores when they are good and we usually do it only if we've had a problem or issue...
This Gardener is included in the category of Garden center.
Great place, nice people & prices
not a welcoming place to visit. Went in and bought some seed, the couple who own the place at first just ignored me as far as helping me but were eyeballing me in a really rude way. Then when I suddenly picked up a seed packet they then asked me, Can I help you? like I was being a bother even picking up the seed envelope. I will not be shopping here again. Even the big stores have better southern hospitality and customer service. Very disappointed!!!!!!!
Owner & Assistant were very professional in assisting me w/ my lawn care needs. Will return & would recommend this business to others.
Worst customer service ever. Apparently nobody is there to help. Will definitely not be going back. I don’t recommend it.
I visited here about a week ago and the owner was DREADFUL! She was incredibly rude. I guess when you're the only fish in the small pond you think you're bigger than you really are. I grew up in Dallas though and she was definitely not a good representation of what our town is all about. And to top it off they didn't even have a good selection.
The lady working the counter was extremely rude to my daughter in front of several customers! That doesn't seem very professional and certainly isn't a kind thing to do to anyone! If she is an employee, someone needs to give her some training and if she is the owner, shame on her!
Good selection of plants/seeds and great customer service
There's always something new to see. The people are very friendly and knowledgeable and the prices are unbeatable. I've been here at least a hundred times and it's always a great experience
Not very nice
Competitive prices. I am always able to get in and out of there quickly, and someone is always there to load up supplies. Very fast and friendly....
Such a cool place for gardening and very helpful
Great selection, helpful people, nice offering of bulk landscape materials
I could spend hours here and walk out with a "how to garden" magazine. Always a huge selection and they are definitely worth the few dollars more than the big box stores in hiram considering traffic, gas and quality of anything you buy here. I'll keep my business with them
Saturday morning, full of customers. Had a few employees ask if I needed any help. Fast polite service! Hometown feel!
Great prices and variety. Wonderful and knowledgeable people.
Very friendly people and helpful
All in one garden shop!
Nice people and very knowledgeable about lawn and garden.
Priced reasonably, always have everything in stock that I needed.
Love the pecans this time of year. They also carry aged cheese rounds and other assorted goodies!
Super nice and helpful staff. They go beyond basic service, we've purchased several times from them.
My mom has been going to Elrod’s since I was a kid and now I go there as an adult with my own family. The staff is super sweet and always ask how my mom is doing. I suck at growing things, but they always try to help this black thumb the best they can as I keep trying each year. Their bulbs and herbs are great quality (until I kill them, anyway), and their prices are great - especially for pots and soil.
I've spent hundreds of dollars at Elrod's buying food plot seed over the years. This past Friday I was told they had some Pennington summer/spring blend that they wanted to get rid of because of sping planting season coming to an end. I bought a $40 bag of seed for $30. Not a bad price until I read the label and they are selling seed 1 1/2 years past the manufactures expiration date. I also picked up 4 bags of 19-19-19 and 10 bags of pellet lime. All the bags had holes in them and taped up. I just weighted 2 of the 40 pound lime bags and they both came in at 32 pounds each. No telling how much seed, lime, or fertilizer gets left on their shop floor. They both stopped helping me when one of their buddy's came to bullshit. Come on to be a "mom and pop" business act like it. Walmart, Home Depot, lowes, and ect. All sell the bonne brand plants. People go there to get that down home personal feeling. Not anymore from me. I can get the same seed from Hancock seed company on line cheaper with free shipping. I going to tell all my buddies in Dallas and the surrounding areas to never buy from the Elrod's again! This was nothing more than someone robbing someone on a street corner.
Danita and Sam are awesome. The staff is knowledgeable and friendly. What a wide variety of vegetables and plants.
Small but a good selection
Love Elrods. Wonderful customer service. If you need something, they do whatever they can to get it for you. Prefer local shopping over the chains.
Great place and friendly folks. I go here for all my garden, bee, and chicken supplies.
Very friendly and helpful.
Amazing service everytime
Sweet people, amazing selection of plants at fair prices!!!!
I love this place. Reasonable prices. Big selection. Great customer service. I go here every year.
Always friendly, helpful and great selection of plants and any landscaping material. You will love the service and price
Everything I needed in one place.
They recommend “Sea Green Lawn Fertilizer,” what a great product!!!! My Lawn now is deep green and healthy! Great price too. I support local garden center. Thanks!
Great people great selection super friendly!
Fantastic !! Helpful, cordial staff! A++
Always have the feed needed for my goats and chickens! Love Elrods
I was picking up items that a customer had purchased. I asked the older lady behind the counter if all the items are ready to be loaded, she said yes. I arrived at the customer's house and he said it's only half of the order. I called Elrod's and spoke to the older lady AGAIN to ask what happened to their customers order. She didn't want to deal with me and kept saying that I needed to speak with some employee that had already left for the day. Ummm, no! Your customer has a paid receipt in front of me. This needs to be delt with asap. She puts Sam on the phone and he has no idea what it going on. I read him the paid receipt and I see Sam's name in bold print. Well, now he remembers and explains how the customer should have called first. Your customer DID CALL first. Classic example of right hand not knowing what the left hand is doing. Excuses galore!!!! You lost a customer and I know I'll never do business with these jokers.
Great prices. Awesome customer sevice. The gerber Daisys and other plants are 10x better than competition.
The people who work here are rude dont waste your time here
Being honest the flowers are really pretty a little bit on the high side however that's not my problem with them I mainly buy different animal feeds and shavings and stuff like that from there and consistently they never have what I need even after I've been told by their workers oh we'll have it in next week or you need to let us know how many bags you use a month which I told the worker that at the time... and the biggest reason this annoys me is because their own loaders have told that they would sell a lot more of it if they would just keep it in stock which they never do so I kind of get that they don't sell any because it's not a reliable place to get it at....it would be one thing if this is like a one-time ordeal but this is happened to me like six or seven different times last year and literally this happened to me two times back to back this year already so the loader and outside workers are great! The owners are ok can be a bit rude sometime so yeah thats it if you want flowers go there however if you want feed or stuff like that i wouldnt suggest it
Very friendly and will help you with anything in the store.
I can't begin to describe how thankful I am to have found this place. All the bee keeping supplies you could want and some of the best looking plants in the area by far. Don't be fooled by big box promises. This place is the real deal.
We go there every season. Including buying our Christmas tree there. Always very helpful people!
We had a great experience here. If you are going to fill your propane tank this is the place. First, they charge you for how much propane is put in the tank, not just a per tank flat fee. So you can fill a 1/2 full tank and pay for 1/2 a tank. The place was pretty cool. There was a lot of beekeeping stuff here. I'm not a beekeeper, but it was fascinating to see it all. The people were very helpful and friendly. They also sell local honey!
Elrod's is one of my favorite local businesses to shop local buy local.
Greatt people,great service.
Minimal selection, plants don't look like they're in very good shape.
I hate to give a bad review for this place. I had high hopes for using them every year but after today's visit I'm done. I purchased over $300 of landscaping supplies form them last weekend. I also purchased a delivery of my supplies. I bought 28 landscape block and 12 caps plus other things but due to some circumstances I had to return 9 block and 6 caps. When I went to return them the lady at the desk asked the owner (Sam) on the radio if he would allow it. He said yes (not that he shouldn't they were in perfect condition). She the. Turned to me and said he is really mad that I am returning these(1/6 of my total purchase). She said that they had to jump through a lot of hoops in order to deliver my purchase and that I shouldn't be returning it. I told her that Home Depot is cheaper, closer to my house, and never complains about me returning un used materials. She said I can go their then. Last time I use this place. I hate to do that to a mom and pop kind of place too.
Sam and Denita are so nice and always full of great information. We always get our chicken food and plants that would do best in our yard. No matter the season.
What a wonderful place! I had browsed through the reviews before I went and was a bit surprised by some of the negative reviews. When I went to purchase some plants today...every...single...person...that worked there greeted me and was pleasant to interact with. I'm not quite used to that - when I go to Home Depot, the employees practically scurry away the second a customer comes near them. The employees at Elrod actually offered to help and asked me how I was doing. The lady at the register had such an amazing personality - so warm and friendly! Their plants are well taken care of as well, which is great to see. All of them were healthy and well watered. Definitely a great place to shop!
Danita helped us and was awesome. Looking for a place that will treat you nice and give you EXCELLENT customer service, Elrod is the place. Thank you ladies.
Love this place. The staff is super helpful.