Reviews of Gardner Flooring & Design (Gardener)

Tracey Mcpherson

Always great service very professional repeat customer.

David Sherman

Former customer

Debbie Seamans

Very satisfied with the sale and service. Would highly recommend!

Kat Serafin

This was the only place of several flooring shops that stated with confidence they could execute the vision of what we wanted - and we were not disappointed! The team of installers, led by Jose, was meticulous, fast, and efficient. I came in with a Pinterest idea, and they made it happen - I will not hesitate to recommend Gardner to anyone wanting a challenging design realized.

Robert M Duckworth

Good people who know what they are doing.

Jennifer Hill

Stay away from this place!!! I recently had them install carpeting in a room at my new home and when they came out & measured they failed to consider the thickness of the carpeting pad as it relates to the door. As a result, the door wouldn't shut so I had to have them come out and remove the thicker pad and install a new, thinner, pad. For THEIR ERROR, they charged me $275. Never mind the fact that the new thinner pad should have been less and never ONCE did they address the fact that they should have taken the door into consideration. When I challenged them on the invoice they IMMEDIATELY said they'd place a lien on my house if I didn't pay it. Talk about lack of customer service! I really wish I had gone with another carpeting company in town.

Randy Knowles

Great service.

Roscoe Howell

Having a great selection of carpet and area rugs is in itself worthy of five stars but when you add the quality service provided to us by the General Manager, Doug Walton, you truly have a winning combination that can’t be beat. Also noteworthy is the attention to detail and respectfulness of the installers. All around, five shimmering stars. 3/28/19 Well it has been a year since our last visit to Gardner Carpets and Doug Walton and the only thing I can add is that quality customer service and attention to detail is consistent. Thanks, once again for a great shopping experience.

Randy Newton

Installer came in and 74 yr old mother’s dog jumped on his leg. Installer thought dog (yorkie) had bitten him. Threatened my mother that he would hurt the dog if it tried to bite him. Upset my mother very badly. Owner apologized and the installer apologized but had already upset my mother. My mother waited outside until installer left. I manage people as well and if one of my employees pulled this stunt he would not have a job. Until this company can get their employees “on a leash” I wouldn’t let them in my house.

Stephanie Barrett

Someone came to assist me as soon as I arrived. He asked important questions to direct me to the right products so I could see what I need and not waste time. The salesman was very polite.

Ashley Edwards

Very great service. Martin was amazing at helping my mother find what she was looking for, which wasn't easy being she's super picky. Great quality prices, and great variety