Reviews of Capital City Florists Ltd (Fruit Store)

Vicki Daly

I had done business with another flower shop in Pierre for years and really wasn't that familiar with other shops in the area. When the flower shop that I had always done business with was sold to someone else, I tried to continue to do business with them but just wasn't getting the service that I had always received from the previous owner. So the last time I attempted to order an arrangement from them I was told it could not be done that day, so I googled other flower shops in Pierre. Capital City Florist came up in my search, so I gave them a call. They were very accommodating and more than happy to do an arrangement for me and deliver it that day! Their customer service was amazing! I believe the gentleman that helped me on the phone, said his name was uncle Matt, he was very pleasant and said they would get an arrangement together and delivered immediately. I was able to have flowers, balloons, and truffles all delivered. Thank you for the excellent service uncle Matt! I'll definitely be returning to Capital City Florist for my floral arrangements in the future!

Chris Kramer

Spent a lot on roses and got the oldest ones in the store my girl had to take them back dying after 1 day

Vicki Blake

My experience was less than stellar. I ordered a flower arrangement two days ahead of delivery date and they were delivered on the day I ordered them. What would happen if they were two days late because nobody checked the delivery date? I called the florist shop and they offered to deliver a bud vase on the correct day with an apology and an explanation. The bud vase was delivered but the delivery person slid into the office, set it on the desk and was gone before anyone could even catch him/her. No explanation. On top of this, the arrangement was not done well and I was charged a $5.00 delivery fee for them to walk out their back door and across the alley. I called there and spoke with Uncle Matt. Everyone from Pierre knows Uncle Matt. He was courteous and apologetic for the circumstance. Not sure if I will put my trust in this business again but if I do, it's because of Uncle Matt

Phyllis T

The florist and staff are absolutely awesome. He arranged a funeral spray with a fishing theme that was beautiful. I have also used them for numerous birthday arrangements. Their finished product has always been of the best quality. I highly recommend them.

M

Replaced the type of flower I ordered without notifying me. I ordered daisies because they are my mom's favorite, but they replaced them because they were out, I guess, but didn't notify me beforehand. Bad customer service.

Kimberly Peterson

Thank you, thank you, thank you! I ordered flowers for my mom's birthday, and you absolutely outdid yourself! The arrangement is gorgeous, made her day!

Tasha Harkless

Uncle Matt gives fantastic customer service. I can't wait to go back. What a great atmosphere:)

Binxii Pop

My family and I (native americans) went there a few minutes ago and the clerks are so racist. "I don't like these people" one said.

Anna Thompson

I ordered flowers for a funeral and at first the lady didn't know what I was talking about even though I used the item # from the website. I wasn't given a final price, then they charged me for another item. The flowers arrived frozen n some were falling off. To top it off, they didn't make a nice arrangement.

Christina Adams

My husband ordered me flowers from this shop for our anniversary. The flowers were not delivered the time requested (delivered a day early) and the flowers were not as described as online. When I called the shop to express my concerns regarding not only the delivery time requested, but also the fact that my husband spent quite a bit of money on these flowers for me to receive carnations and roses. The response I received was that the shop didn't carry specific flowers offered in some of the online choices. So, what they do is use other flowers to fulfill the total cost of the flowers, in my case, carnations and roses. I would suggest not ordering flowers from this shop or expect to spend more money on cheaper flowers.

Brian Turner

I have bought flowers for someone special in my life and all three times they are beautiful! Great job!

Aftin Eich

This is the greatest place... they really are a one-stop shop. They make gifting simple with a large selection of all types of housewares, and their signature wrapping is an added bonus. I also love giving and receiving their floral arrangements... always impressed by their customer service and attention to detail.

A Robey

I want 2 of everything in the store. They now carry Hallmark holiday ornaments!

CHARNE WALTERS

This place has really cool things inside! BUT I was asked about 5 times in the space of 15mins if "they could help me with anything". There's a fine line between being helpful to a customer and making the customer feel pressured or like an intruder. Say hi and smile so we know where you are. BUT you don't need to keep asking if you can help! Most people are very capable of asking for help if they need it, as long as they know where to find you and they would when you said Hi and smiled.

Janet L Leonard

Ordered fruit, cheese and cracker baskets by phone, not choosing one of the options but just explaining what I wanted, and the recipients were thrilled with the result. Excellent service!

Mary Lou Stehr

We needed a florist for an out-of-town funeral. I picked a florist at random from the Better Business website for the town where the funeral would be held. At the funeral we looked at the arrangement and were very pleased. Capital City did an excellent job, and the website was very easy to navigate.

Carrie Weller

Some cute clothes!

Carter S Norton

Awesome flowers!!!

Daniel Wallace

Such a large selection of inventory. Prices can be classified as reasonable. The staff are friendly and helpful.

Tracy Holzwarth

Beautiful Store, Beautiful Florals, overall the Best!!

Lori Layman

Ordered a standard plant basket on line for same day delivery (as a surprise for an accomplishment). The item was not received by the recipient until 10 days later (surprise on my end!). The excuse was that the order was downloaded, but never printed. It took three days and multiple attempts to get someone who could take care of this. The only indication I had that the item was not delivered came from directly asking the recipient if they had received it since I hadn't received a 'thank you' from them. Very unhappy with the service, will not recommend. If you are going to offer online ordering, put checks and balances in place to assure that they orders are properly processed.

Holly Gilkerson

Ordered flowers for my wedding, and they delivered the wrong color, completely opposite of what we ordered. VERY disappointed and will never recommend to anyone.