You have all the feddbacks of people like you who know the products and services of Kroger Marketplace (Fruit Store) around Kentucky area.
At the moment the firm receives a score of 4.4 out of 5 and that rating has been based on 663 reviews.
You may have noticed that its rating is quite high, and it is based on a very high number of opinions, so we may think that the valuation is very reliable. If there are many people who bothered to evaluate when they are happy, is that it works.
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This Fruit Store belongs to the category of Grocery store.
Great selection of all types of items at reasonable prices.
Really like Kroger. Staff very helpful.
Love the store. I always find everything i need when i visit & the vegetables are super fresh with plenty of variety & great prices always!!
Always good service and good food and help if you need it
This place shut down all real cashiers before 10 PM a lady with a huge biggie waited 10 minutes for a off work employe to find someone to actually ring her up penalized for buying groceries completely B.S. I dont work for Kroger why are they forcing me to ring and bag my own groceries. Unless it changes I will be going to Food City .
Great selection, but pricey and the staff couldn't help me locate some items that I needed.
Love my Kroger's... Got jeans for under $5.00
Kroger always seems to be out of the product on my list or not carry the product at all.
They keep changing things around here but the click it people are truly friendly and nice.
I was immediately greeted by a very nice gentleman, who asked me if I needed any assistance. I did, and he quickly brought me over to the gluten free pie crusts, and even got one from the top shelf for me!! Very pleased with my visit here, I wish I had gotten his name to brag on him!!!
Miss Cheryl at the self check-out was so helpful! I am 38 weeks pregnant, and an item rang up for the non-sale price. I was willing to walk back to where I got the item to confirm that I had read the sale sticker correctly, but she insisted on taking care of everything for me so I wouldn’t have to do the extra walking. I don’t usually have cashier attendants treat me so courteously even when I’m also toting along my 18 month old daughter at this stage of pregnancy! What a thoughtful employee! Thank you again, Miss Cheryl!
Friendly staff and absolutely the best selection out of any store in oak ridge
This particular Kroger surprised me. It has clothing and a massive Jewelry Store. How convenient.
Best customer service of any Kroger in West Knoxville. When you are looking for something, they'll take you to it. And their ClickList team is the best of any I've tried. Clean, lovely store with about everything you could ask for, with friendly, professional employees.
Omg this store is awesome. I work ems and my partner and I like getting sushi on late night transfers and this Kroger store is the bomb. Great choices and we were in and out in a matter of minutes. This is our late night transfer stop. Hits the spot
Love this store. Everyone is always so nice and remembers you when you come back. This is my go to place for just about everything. Mainly because they stand by all their products no questipns asked.
Very nice store, spacious, clean. You find a big variety of products.
Clean, well stocked and quality products.
Very nice place. The Deli options are wonderful. Like having the Star Bucks inside as well. Very big place. I think they have everything you need and more...
Great location however traffic is horrible in the parking lot. Seems that way regardless of time of day. However, the service inside is great and speedy. Customer service is great and friendly.
You have to try this feature the next time your shopping
Love me some krogers, they had no carts available though...
Love the store . Love the fact my son can help with the buggy. Fresh food and awesome deals every time.
The selection, variety and amount in the meat department is not good. After combining the regular brands and the health brands there seems to be less of the health food choices.
Had everything I needed for multiple cuisines
Best Kroger I've ever been. It is big and clean.
We love this Kroger... it's very clean and good...Staffs are well trained and friendly.
Nice Kroger and good selection of items.
Very good deals on certain items and when its late at night and you need that one crazy item well you can just about find it here I'm sure
Love the store. It's like a super walmart in high scale. You can shop everything in one trip. Food, clothing, dog food, even jewelry. Their deli and sushi shop are awesome. The sushi can be made to order. I normally get chirash bowl but tried a new poke bowl the other day and yes, it was good again!
Had to run in for one item. Walking from one corner to the next of the building because self checkout was closed on the pharmacy end was bad, then there were six people in front of me. So one thing was a horrible idea. And it was $2 higher than the drug store. Sometimes its just Friday...lol.
Good selection of products and nice people that work there.
I love this store, but to not have a register open at 11pm on a Saturday night is ridiculous. People who have $100 worth of groceries to buy shouldn’t have to self check them out (and deal with the frustrating, slow self checkouts) when there are employees right there that could be running a register. If it was 4am Sunday morning, ok maybe. But 11pm on a Saturday night is not an unreasonable time to shop for groceries. Kroger, fix this! I spend thousands of dollars a year at this store....
Great selection of food at reasonbprices.
Was fine until I get to the check out. The cashier Renee got very because I didn't show her the rain check until the end of check out. If I would of known I would of. They ought to tell customers that when they hand them out!
Good, nice and clean no issues
They always have what you need. Today it was beautiful pumpkins for an amazing price!
Great place to shop, employees are both very nice & helpful
It is Kroger nothing special there but all the workers we ran into were very helpful since its not the normal Kroger we go to
I want to start by saying I am not one to be easily impressed by Customer Service. My daughter and I went into Kroger the other night and she absolutely loves the mini carts for kids, however she was disappointed to find there were none inside by the doors. Elijah heard us talking about it, and instantly ran to the back of the parking lot and found a mini cart for her. It made my daughters night at the grocery store. Very sweet employee! I called the manager to compliment him as well, I want to make sure he is recognized for being great to the customers! Go Elijah!
Clean store. Tends to have what I'm looking for. Decent sales.
We always shop here when visiting family. It's a real SUPER market!
Most times its wonderful however self checkout staff not very helpful or efficient
On the weekends the store is staffed almost entirely by high school students who just don't care. They're not usually super busy if you go early in the morning which I would recommend. I don't know how many deliveries they get per week, but my produce almost always goes bad within a few days of purchase. Potatoes shouldn't go green 2 days after buying them. Onions that are rotten in the middle, greens that go slimy, always within days of purchase. I would recommend going to a busier kroger if you want food that lasts long enough to eat it.
This is a very nice Kroger location
Always a better experience at Kroger than at Walmart , especially checking out. Kroger's main downfall is their pharmacy. They'll continually give you the wrong prescription . Even stuff you've informed them your allergic to,its a miracle they haven't killed someone yet! Use Cherokee drug shoppe, their a professional business with a personal touch.
Terrible. After 3 calls from pharmacy, my RXs weren't ready when I arrives
This store is always clean and the staff is always friendly! They have a great selection and the fruits and vegetables are always fresh.
Great help in the meat department finding a good rub for a Boston Butt
We found everything we need and when we asked for help shoeed us where the item was. Had no problem .thank you for your concern
Nice store, freshly stocked.
People are always friendly, nice clean store
I dont mind the wait for prescription pick up. They are usually very nice. Today I spoke with Lynn and she was very rude and frustrated when I was trying to understand what the cost was for medication. When I told her she was being rude when I asked her to reapeat what was covered and what I could get over the counter, her reply was cause I already told you .
Produce was excellent & the store was clean. No screaming children at 10 pm
Not always a perfect experience, but my overall preferred place to shop in this particular area. No place is perfect, but other Kroger locations can definitely be more of a nightmare.
Excellent service great deal's beautiful store
Found all I needed done for Thanks giving and no waiting
Great, everything I needed. Got in and out quickly.
It's clean. They usually have what I am looking for. Sale items are always available.
Nothing says "welcome" and "come on in" like locking a whole entrance. This is especially awful when you're not feeling well and the door closest to the pharmacy is locked an hour before the pharmacy is closed. I also wish the grab and go check out was ever staffed. All of these make it an inconvenient place to shop and fill scripts.
Kroger is our favorite place to shop for food. They do a great job adjusting their selection and are making a huge step to the future with click list. Keep going Kroger.
I love kroger marketplace!!!!!
Very clean and friendly store. Employees are super nice!
Friendly people great place to shop
Kroger Marketplace is normally a great place to shop. I go at least once a week. I always get lunch meat, the young lady I got today must of had a bad day. Other than her attitude everything was great.
Friendly staff. The store is always fully stocked and clean.
What can I say? Its a Kroger's grocery store. Clean, well staffed, and friendly. This particular location can be very busy in the afternoons and on the weekends, but the lines move fast and you never feel very crowded. Stop in the seafood department and try some fresh tuna steaks.
I love this Kroger. It is my local store. They constantly have good deals and I love their clearance section. There are actually two. There is always a staff member around to help out if you need them. The store is a bit big and the only problem I've ever encountered is when the move isles and items around. Other than that, I love my Kroger!
Very clean, employees are very kind and helpful, the deli and bakery have a large variety of options. They have plenty of checkout lines open so there is hardly a wait.
I love the deli section where I can try delicious cheese and specialty items. Yum!
Absolutely one and the biggest and nicest Krogers I've ever been to. They have everything from food to beer to clothes. You can't go wrong there.
The Kroger to end all Krogers in West Knoxville. A Kroger Marketplace that I'm guessing wants to be a blend of Walmart and Target does well as a super grocery. Exteremly clean, well stocked, and friendly workers. Can become very, very busy at times. Open 24 hours though, so pick your poison. I enjoy going in the late evening on weekdays to avoid congestion. Also, if you need an engagement ring while you're picking up milk and bread, a jewelry shop inside the store will help you navigate your obviously hectic lifestyle. You can still quickly get in and out with 8+ self scan stations, though, if your list isn't too long. This Kroger also allows for curbside grocery pickup if you plan your grocery visit accordingly.
loved the store. lots of choices. great meats! had a sale and I picked up several short sets at 60% off. store was clean and well organized. employees were friendly and very helpful.
Great store. Always has everything I need.
Monday 10-15 at 12:30p Meat counter looked like nobody was refilling. Very small selection. Disappointed to see more self checkouts going in. Everyone knows the reason. Wages have increased for hourly employees, so Kroger compensates by putting more self checkouts in so they don't have to hire as many hourly employees. There by saving salaries and benefits. Maybe the C.E.O. could take a wage cut. We stood in line behind four other orders. Shameful. Looks like Kroger is more interested in profits than customer service.
This is a huge store with an amazing variety of goods. It has a large selection of every kind of food, wonderful produce, many aisles of organic foods, and a good variety of goods from other countries. Like many grocery stores nowadays, it has a pharmacy, a floral department, a bakery, and a deli, but it also has a sushi bar and Starbucks with outdoor seating and a gas station. This may be the best grocery store in Knoxville.
This is an amazing store, 10/10 will definitely shop here again! The selection, the neatness, the friendly employees! I was stunned to find special sodas
Great, friendly staff, excellent selection. Food prices are a little high, but the house/generic brands are top notch and comparable to name-brand products. My daughter loves the free fresh fruit they put out for kids in the produce department.
Great grocery store, plenty of options and great prices.
Nice and clean. Western Uninio is convenient
Item I went in for was in stock but checkout took an excessive amount of time. At 9:30pm they only had the self checkout open and one lane on the other end that was probably where the cigarettes are. Every checkout was filled up with people with medium to large amounts of items. If they are still busy at this hour then they should still have a couple registers open. There was zero customer service, I felt like I was at Walmart.
This Kroger location has all the brands and good selections, nice and helpful staff.
Best kroger in knoxville
I used to love this particular store and it's convenient location. Now I despise it. I'm not sure who had the genius decision to reorganize or not even organize your store. It is not one bit consumer friendly anymore. Went into the home goods side today expecting to find glassware in the home goods area. They are now completely at the other end near the groceries. And cereal well that's now near the house cleaning supplies. I will no longer be shopping at this Kroger. I would much rather shop at Walmart where they properly have their merchandise organized!
Love Krogers very clean stores and great employees
Good place to shop. Have a real good selection as well and very reasonable prices to back their products . However the aisle space is very small as is the produce section. Bump A lot of shoulders
Clean, great parking, good location. Employees are easy to be found and help you. Polite and well mannered. Offer items other than food. It is a one stop shopping place. Well stocked shelves, items are easy located. Check out line are constantly moving never too long of a wait.
Already a confusing store, they are also in the midst of a reset. Would've been a 1 star, but the employees made up for the mess, being helpful and knowing the current mess.
Best kroger Ive been in. They have everything. Employees are friendly and helpful. The pharmacy is great also. My Medications were transfered easy and filled fast. At a great price.
Great fried chicken, very nice staff. And you can make your own duplicate keys, even auto. Love the fresh foods selection here, I'm from small town so very fun to me.
The Kroger at Market place on 9225 Kingston Pike has been my favorite grocery store for over 12 years. My two sons’ and I love shopping at Kroger each week. Every Friday, we use our free Friday gift from Kroger on the digital coupons. I also love using the Kroger, My Magazine Sharing Network for free sample products in the mail. Now, with the new Kroger Scan, bag and go program at Kroger. We now save more than money, we save time on our weekly grocery shopping. My Two sons’ love the new easy for you meals with over a dozen meals to choose from. All you have to do is, choose your entrée and side, and add to your skillet and in 8 to 10 minutes your entire meal is done. Thanks Jean, for being amazing cashier for me and my family each week.
Kroger is a great place to find good deals. I love the manager specials. Even though they are near expiration they usually are still good for several days after purchase. their stores have just gotten too big though. I don't want to have to walk through the home decor section to get to milk. Everything is always in a different place then it was before, and it is almost impossible to find the "free Friday" deals most of the time. This is definitely not a store I shop in if I just want to run in for a quick trip.
Very nice place. Always clean and friendly people. Love this place.
Nice store good place to shop
Quick service
good and clean place to grocery shop
Clean. Good selection compared to other grocery outlets in the area. You have a larger selection of goods (clothing, personal care products, etc.), but not all of the items that you might find at your regular Kroger, such as natural food items. But you should be able to find everything you need here. So I do recommend shopping here.
A great grocery store.
Pretty innovative store format for the market. Better selection than my home town Kroger in Indianapolis.
Very rude employees and other customers I mean very rude......
Was trying to get help asked a man 3 times excuse me but another woman walked up too him and they started talking how was the track meet while I stood there. I work in customer service and I know what too expect we then we got attitude from the man in the customer service desk. Checking out we had a question no one around too ask Will not be back at the Northshore store!!! Left without the item I needed. Hello Publix thank you for being a great option over Kroger’s.
Bag of halos were all bad. Had to take time to go to customer service because the steaks that I got your scanner charged regular price. Chaotic, a mess out of a lot of products. The isles were messy. Had to go to the bathroom and it was disgusting. I usually go to the Emory road store and no matter how busy that they are things look much better.
They are in the process of moving all their stock around - again. As a manager once told me, they do this to force you to look for what you need. Maybe they all do it, but Kroger does it a lot. It's why they remain my last choice to buy groceries.
Good prices like the scan and go but they were out of stock of a lot of items.
Awesome store!!
Items I wanted unavailable Common. Issue here
Went to the deli, requested two 8 pcs of chicken, there wasn’t any out, but the kitchen had the chicken available. I asked for 16 pieces and was told no they have to feed dinner customers. No one in line asked for fried chicken, and I was told I had to wait 20 minutes so they could accommodate customers that was not present. I was treated like I wasn’t a customer who shops at this Krogers weekly.
Very very nice place big alot of different things to choose from similar to the Publix on campus in my opinion several different food bars just all kind of stuff it's awesome would definitely recommend for shopping and eating
Love Kroger. Keep up the good work
Love this Kroger. Friendly and helpful team, have all I need. Great coupons. Love Starbucks girl from Puerto Rico!
Was not busy on this Saturday preholiday weekend as I expected. Well stocked, had great help in self checkout today. Love all the organics Kroger is getting, & quality clothing with great sales.
Just went through the self checkout and had a question about a use of the machine. When the women running the self checkout came over to me, she just rolled her eyes when I asked the question. After I was done I told her to have a nice day and she just ignored me. I don't think a person like that should be running the self checkout if they are going to act that way.
Clean store. I get what I want with good prices.
Awesome found everything easily and the most important thing is that everyone was super nice and outgoing.
Dang, the lady at the floral counter was just SO rude on the phone when I asked about ordering a corsage.
Great place. Good people. Helpful most of the time.
A store that has the largest selection I have seen and the people are there to help a great place
Very clean. Friendly staff.
Overall a great place to shop. Smaller produce section due to it being a Marketplace locstion, but still great produce to choose from. The bakery always smells delicious! Always a quick check-out!
Usually a pleasant experience. However, the click list employees with their carts clutter the isle ways causing “pile-ups.” (Only if it’s a busy time for regular shoppers). Also, not a very large selection of care products for men (I.e. deodorant, etc.). Other than that, great place!
Big store with tremendous variety of produce clothes household needs.
Very nice Kroger. Very clean, got great deals. Includes a jewelry store. Easy to access location.
I don't have any issues with the store itself. It's Starbucks that is getting a terrible review! I ordered 2 different drinks. One of them was a cappuccino, easy enough. Nope! They gave me black coffee with half The cup filled with whipped cream. The other was a latte with a few extras in it. They told me it'd be a few minutes to make since I wanted 3 shots and extra whipped cream. That's fine, totally worth the wait. It looks perfect like it should. I went to put a little sugar in it and the lid to the sugar fell off in my drink along with an entire jar of sugar! I'm sure it was done by one of the girls aiming their phone at me laughing. I told the worker what happened and he literally asked if he needed to make me a new one! No, I love metal lids and a ton of sugar on top of something already sweet. So he made me another one which took the same amount of time as a gas station cappuccino. At that point I was in a hurry and thought nothing about how fast it was and that he didn't even give me another chance to use the sugar. I get home and take a drink just to find out it's complete garbage! Straight mocha instead of white chocolate. No extra shots and no whipped cream!! I called and the store manager, James, was very nice and extremely helpful. I am able to come back when I want to get a full refund and the correct drinks.
Thanking our Independence Kroger for their generous support of local veterans. Hanging out with some real heroes from WW II, Korea, Vietnam, and the Gulf Wars.
I always have a great experience here. The workers are always friendly.
great, it had good service
I always enjoy shopping at my Kroger, everyone is nice, helpful and always take time to say hello and kiss the babies.
close to home, good sales, like the store clerks. I really like the meat department's 'butcher' shop clerks. 'Butcher' shop might be a stretch because Kroger quit grinding their own ground beef, ground chuck, ground round and ground sirloin a while ago to save money - so the 'butcher' shop is more of a repacking center instead of the true 'butcher' shop feature originally designed. Go to Brooks Meats in Walton If you want locally sourced beef and store-made ground meat and sausages. Beware the chicken - it needs to be used within a few days of purchase, no matter what the expiration date is.
This is the only Kroger that is always out of 5 to 7 items I need.Gone several times since it is my neighborhood Kroger's and have been disappointed every time. Will have to drive to Hebron or go to Union when it is opened.
Just recently started using click list, week three now and I'm waiting longer to pick up my groceries then I would have if I'd gone in and shopped myself! 30 minutes to pick up groceries! Unacceptable!
A kind woman bought my groceries for me when my wallet was missing. This is the second time I've encountered really nice people at this store. It's a very nice store but the people who shop there are exceptional!
Very busy. Everyone getting supplies/groceries b4 the "snowpocalyspe". They were out of some things.
Amazingly sparse patronage this opening at 0930. Got in and out in 20 minutes.
Descent store. Produce could definitely be more fresh. Buy a bag of potatoes, most likely half will be bad. Not just potatoes either. Could have a five star rating otherwise.
Always very clean, well stocked, very helpful kind employees that have always gone out of their way to help me no matter what I have needed.
Love this place but they lost a star because they went from 24 hours to closing between 1am and 5am. I like to shop when they are not busy so I go late but they have people stocking shelves in your way so it takes just as long.
Clean, well stocked, great selection & variety, with the nicest folks working there. It is always a joy to go there! And has legendary Christmas open houses too!
Clean and employee's friendly and helpful.
Slow service. Couldnt find script then found. Very disorganized.
Everytime I go to Kroger is always so bright and clean. There are so many helpful and cheerful employees. I am 73 years young,I have been to many stores over the years, but when I have been to Kroger I always come away with a real good feeling and so does my pocket book!
This is a really nice store and very big selection pool but today when I went there was not a single buggy available. Real downer for such a nice store.
Prices are better at Aldi, produce is not good often, service isn't either, they actually closed our self check out register in the MIDDLE of us checking out. Isles are not disabled accessible AND Worms in the cauliflower :(
Very nice people
Great shopping experience. TOP notch Quality produce. Wish we had one in Montgomery, AL.
This place is awesome. . Starbucks, food court, fresh baked goods, fresh wok & Sushi. 3 isle of healthy food, fresh fruits and vegetables. Cheese shop and gourmet olives by the pound!!! Grind your own almond and peanut butter.
Unbelievable store. Wish we had more Kroger's in our area of NC. This market has everything and so many non food items to shop for!
WOW! This is not your grandma's Kroger. They have everything! Groceries for sure but also hot foods, sushi, Chinese take out, kitchen wares, clothing... A really beautiful and clean store.
I wish all the locations were like this one. Lots of variety, kitchenware, the clothes are weird though, better when they had furniture. Stop rearranging the aisles please.
Purchased milk yesterday at the Kroger Marketplace on Kingston Pike. We were in a rush and didn’t think twice about the date on the milk. Didn’t think I would have grabbed a milk out of the refrigerator one month old!! One month!! I think this is absolutely unacceptable and encourage you all to check the dates. Brought it back. No apologies. Just an even exchange. For the couple of extra dollars I will spend, I will start shopping at Publix. Buyer beware.
Great store always the best place to buy Pepsi products
Always clean. Friendly associates. Like the Kroger app. Downloaded Kroger coffee coupons and their coffee pods were on sale. Got 12 coffee pods for $3.99. Bought 10 boxes!!! Love their 5 carb Yogart.
They recently expanded their natural food isles and they have a large produce and cheese section. There is a sushi bar with some prepackaged options. Decent beer choices. Much better overall than the Kroger on Middlebrook Pike and Cedar Bluff.
Great location. Always clean and stocked with what I need
Large, clean, same great Kroger you expect. What makes it nice is the addition of clothing and other non-condensing items. Easy to find what you're looking for. Store laid out with last minute or quick needs up front and near self check.
Great store. Clean - smelled fresh - very large store - amazing produce - friendly staff
This Kroger is pretty nice, the people there are helpful.
We just moved here and don’t have Kroger on the west coast but we thought we would go try it today, I am so glad we did! The lady who checked us out was so patient with me while I figured out the new (to me) WIC system. They were so kind and helpful. Great customer service.
Store is too big, too many isles, parking is a problem. Like Kroger's but not this store
Great collection.
Nice Kroger. Staff pretty helpful.
I really love this store. Because of its size you can find MANY items not carried in the smaller stores.
The store is large enough that you can get lost in it, but if you get lost in the store it's because you wanted to in the first place. Around every corner is something new. The selection is Magnificent. The clothing lines are affordable and stylish.
I really used to like Kroger, but his Kroger was very disappointing with their selections and the people that work there. One worker yelled at me for putting back a yogurt in the wrong spot! Bad customer service.
I made my first visit today and WOW what a nice store. Very clean and friendly employees. Very large selection of housewares items along with your normal grocery store items. Great store!!
Clean store, good prices, and fuel if you need it
I love this Kroger. It is clean and we'll stocked and the best Kroger in the area. 10/10 would shop again.
Redoing rhe store. Could not find many of things I needed. Only half of signage was up. Employees helpful. No health food section. GONE. combined with other foods. Too bad
Has very good stock but has a very confusing layout, while we were traveling we left the nightlight and toothpaste in another hotel, we also had to stock up on picnic supplies for hiking the following day, sounds simple right? The items were in very illogical places, there were two isles with drinks far apart from one another, the place was spotless and the workers were friendly, but the confusing layout is my biggest complaint.
This is a super kroger that includes full grocery, deli, cheese, bakery and clothes and other supplies. Excellent service that provides quick checkout.
This location is my go to grocery store. Fuel center. Large wine selection. Organic foods, deli, Starbucks. Short check out lines, many self Check out stations- about 10 more added recently, also handeld scanners "Scan, Bag, Go" lets you use your smartphone to scan items as you shop.
This is one of the best Kroger I've ever shopped at. The staff is awesome
It has such a great selection, and the staff has been very helpful.
My meat from the meat counter was given to me thrown in a produce bag and tied. The man who helped me kept rolling his eyes at me, and all I said was “a half pound of the hickory bacon, please.” Very unprofessional.
Great food in the restaurant.
It has a great produce department and awesome cheese selection as well as broad and unusual types of wine. Even an "entry level" Marsala for winter chills!
I have never felt more unwelcomed in a store as when I went to purchase season here...
Good selection of organic produce, fantastic Bakery and never really too crowded. What I would consider a plus personally is a lot of college students go there to shop, not to hard on the eyes...
Digital coupon did not work for advertised turkey breast. Had to wait at the cash register while manager went to check the price. He "honored" the coupon like we were in the wrong. Not the first time this has happened there.
Lots of great deals as long as you have their free savings card that also rewards you with points to save on gas. This location has everything. Food, organic, toys, clothing, furniture, etc.
I only gave it 4 stars because I don't like these mega stores. For somebody like me that dies not go to the grocery store often it makes it very difficult to locate what I am looking for. Other than that it was fine.
This has been our grocery store since it opened. We enjoy the selection especially the simple truth lines. We also like that we get fuel discounts buying groceries that we have to get already. The fuel pumps on site are easy to get to as well. Was sad to see the bank go, I know it helped a lot of non traditional workers with its late hours.
IT was good .CASHIER WAS NICE PLEASANT!
My hometown grocery store is Kroger Independence declaration drive. I use the pharmacy here and buy most of my gasoline here to because of the Kroger Fuel points.
I arrived at approximately 11 p.m. On a Wednesday night. The dimly-lit facade and the only one door to enter through and the lack of human cashiers told me "hey we're open but we don't really want to be ". Someone was kind enough to ring me up though.
I Love Kroger's in Independence!
Sandwich from the deli was great. Big clean store and very friendly employees. Good job Kroger!
Always a great experience. As everywhere, you can run into a single employee that isn't helpful, but you can't escape that in *any* major grocery chain. Clean store, reasonable prices, abundance of supplies--even have a bank inside the store--and generally helpful employees.
During busy times (like today, weekend), Kroger employees with their carts shopping for "pick up" customers get in the way. Despite the larger store, too much stuff is crowding isles again too. Not enough checkout lanes staffed this weekend. Suggestion: since prices include employee payroll - give discount at register for those patrons who don't use Kroger employees for checkout and instead opt for self checkout. This is usually done, I've noticed, when not enough checkout lanes are staffed or backed up. Also, Kroger could carry more varieties of a particular product. I find myself frequently having to go elsewhere for a variety of things.
Clean and friendly grocery store and much more
They always have unique items for Christmas!
As usual went in to get sugar-free stuff and they didn't have it because apparently they've never heard of diabetics. I would have given no stars but that doesn't seem to be an option.
Has gotten run down quickly! Limited options for vegan options on different brands
This is a very nice, clean store with a great selection. Prices are reasonable if you join their club.
Shop here often. Some good deals on groceries and usually very good customer service!
From out of town. Wish we had a kroger.
Good prices, great variety, even better customer service
Honestly, this Kroger has been wonderful since our move to independence. Even the teenagers who I know domt necessarily want to be working on a Friday night are so helpful and kind. To the woman who was so kind to us going through the checkout when my 1 year old was fussing, thank you. Giving her stickers was so sweet. And the boy who helped by grabbing my cart for me when I was finished at my car, you rock! Keep up the good work guys. People notice!
Easy shopping just had a little bit of trouble checking out with coupons
On several occasions, I have waited a few minutes while associates continued their conversations before asking if I needed help. The store itself is great but the associates are far from helpful.
Clean, easy and convenient. I love having a Marketplace so close to home. Workers are friendly. Unfortunately my last visit there, the cashier had to leave in the middle of checking me out (he was a minor and I guess there is a law that keeps him from working past a certain time) and another cashier took over but she was also running the remote for the self-checkouts and was very distracted and ended up forgetting to give me my receipt (UGH). Nobody was there to bag my items, so I bagged my own with a crying 2 month old in my other arm.... that was stressful.
It's close to home an the employs are always as helpful as possible.
Nice clean store and friendly staff.Ft. Mitchell Kroger needs to take lessons on being helpful, and not acting like it's a chore to help a customer...Independence Kroger rocks.
The drive-thru pharmacy pick up is a godsend. Polite Tech and knowledgeable cut the line moving efficiently especially at 6 p.m. when everybody wants to go home.
This is my favorite Kroger. The meat and seafood department is great. Golden that works in there is super friendly. She has helped me learn to cook all types of new things.
Great location. Usually decently stocked. It’s frustrating that they NEVER unlock the other front doors at 7am - even when the time is posted on the door. It’s frustrating to park and have to walk to the other side when I get there after 7am. And going as late as 9am and the doors are still locked. Super inconvenient.
Full service generally well stocked and close to home.
Staff are very friendly and helpful.
Always friendly and helpful employees. They Always have stock or if not there's always someone close by ready to help.
I love Kroger!!! $160 got me all the essentials plus pet necessities!! And snacks!! Great deals very clean store and friendly staff!!
Plenty of room to walk around an ice creams for help when you need it Pharmacy a little busy but that's to be expected on a Friday evening
This Kroger has old ladies with attitudes. Not spending my money here again
Kroger has super nice employees, & prices for groceries & clothing are very reasonable.
This place is fantastic! They have some great staff, I left my phone at the store by mistake but didnt realize it until after closing time. The manager on duty went above and beyond the call of duty to ensure my phone was located and safely in my hands. Overall a great place to get almost anything you need
Very busy on a Sunday
This is a good marketplace Kroger with a fairly good selection of organics, which is my primary purpose for shopping here. They organize everything together, instead of separating organics and while foods out from the rest, which I find a lot more convenient, so I don't have to go to an entirely different area to see the total selection of products of similar type. I do wish they had more allergy friendly products, but they are getting better with their meat department, so progress is being made. Still better than traveling north and paying the crazy prices of other specialty grocers.
Usually have everything my family needs. Prices are reasonable compared to other competitors. Sometis they give free merchandise away.
Friendly employees. Always clean. Best produce. One stop shop
It never seems to fail they are ALWAYS out of everything. They need to restock! Every time I go they are out of several things that I need. I've done click list several times and they substitute my items. STOCK the store!!!! This shouldn't happen every single time! Even during the week...you'd think that is the slow time but they are still out of things. Its just not one or two things, its several.
Always shop here. Good selections and friendly employees
What a dump. I live in Sevierville, and I thought our store gets bad. However this place is worse. I can't believe I have to go in a unisex bathroom were a man just walked out left pee on the seat and floor. Will not go in there again. Then when I wanted to tell someone no one to tell. Shame on Krogetd
Better than the Farragut store. Will never go again to the store in Farragut.
My absolute favorite grocery store. They have great sales and digital coupons.
Visited this location a couple of times over the weekend. I have to say I've never seen such a large Kroger. I also have not experienced such great customer service at many other grocery chains. If I visit Knoxville again I will certainly frequent this location.
Always has nearly everything I need. It’s larger than the one off middle room and has more deli items and freshly prepared food. Definitely a huge selection and always friendly staff!
I always go to this Kroger location because they have great produce.
They've recently moved everything around in the store, which caused some challenges but now they have some super helpful and nice people waiting around to help people find everything. Gluten free and natural foods are all integrated into the main aisles. Great selection, good prices. We shop here regularly.
Pharmacy wait over 2 hours never again
I love this store! I always find hard to find items other stores never have in stock.
It's nice and clean. I was disappointed that prices were different at the register. I am gluten free and would have preferred more variety such as bread and dissert, pastas, etc. Everything was in frozen section. Overall I liked the store. When you have Celiac disease it's nice to be able to find food you can eat.
Pretty Nice place you can get pretty much anything there it's nice to see a place where you shop for food and get a nice star bucks they also have a deli where you can eat like a restaurant with a cafe and so much more go check it out you can find pretty much anything there
Always been kroger customer, good product n quality.
Fresh produce, reasonable prices, and helpful associates. In and out, quick visit that fit into my schedule. They usually have just what I'm looking for when other places do not.
This is by far the best Kroger around. The people that work there always ask you how you are doing, if they can you find anything, and if they can help you get anything out to the car. Good Sushi for a grocer for sure. The cheese people are a delight, as are the meat people, the bakery, etc. Really not a bad thing to say about this place!
My favorite place to shop! Great savings and always a sale on my favorite items. Today I saved a total of $21.39! #winning
This Kroger has the friendliest and most helpful staff in all of West Knoxville. Northshore is actually right down the street from my home, but I’ll go to this one when I can instead.
Very clean, open, and easy to find whatever it is your shopping for!
Love the variety of all products especially frozen vegs and fresh produce.
I've never waited in line here which is a huge plus. This store is enormous however. Not a place to come if you want to get in an out quickly. They do have all kinds of unique items that you can't get at just any old grocery store.
Great customer service
I don’t know if I got someone on the wrong day but when I called the man seemed really irritated, short and rude. Not typical of my experience at this Kroger. Get someone else to do the Customer service calls
Wait 20 minuets to checkout and then had to bag my own groceries
They changed the store around made it harder to find stuff I like it better b4. However they still have some good prices on there food.
The one on Kingston pike & Cedar Bluff Rd has an amazing variety. It's definitely bigger and better than all the others!
The hot bar is awesome and consistent. I try to have salmon once a week and they have the best. I can also count on them for fresh cooked mixed vegetables. The guys and gals working there are always friendly and helpful.
This Kroger is like a super Walmart it has everything from clothes shoes to food real clean real nice it even has a jewelry store
Great store, great selection, one stop shop facility
Great place to Shop, very clean, employees very pleasant.
We love this Kroger. We typically rally spend at least 2 hours just looking at everything. And now they have scanners so you just go to the check out and back out. How amazing is that. And digital coupons. I saved $100 today alone.
This supermarker sell clothes... Really Nice, great quality and AWESOME SALES! Evert Everything I bought today was 50% to 80% off. I saved a total of $187.56. 4 pairs of jeans, 15 shirts, 1 Jacket, 2 pairs of shoes fora total of $198.88!!!!
Krogers at Cedar Bluff and Kingston Pike is a great store. It is truly a one-stop-shop everything from nail clippers to lottery tickets and they even throw in food in the middle. They have a gas station that you can use your points at and Save on Petro. Very busy lots of customer traffic.
Clean good reduced price finds.
Great place to shop! Has most items you would actually want and a few others that you don't need but will decide to buy anyway. Recently finished remodeling, so if you're used to the old layout, you've got some relearning to do.
Wow very nice
I come here when I need to go to Petco and I also need groceries because they're in the same shopping center. It's just as good as any other Kroger. I only gave this store 3 stars because I don't like that employees take their cigarette breaks in front of the store. I hate having to walk through the clouds of smoke to get inside.
Super impressed with their new clicklist service. They've got a routine and it's efficient and speedy. Definitely be aware that if you arrive at the beginning of your pickup window, especially in the evening, you're going to wait longer.
Clean aisles are not crowded good variety love the cheese shop benches in front for people who are waiting on transport
Best market place.
Very clean store. Friendly employees. Great jewelry store inside. Good variety of healthy foods. My family's favorite place to shop.
Always find what we need and then some!!
This Kroger mixes the organic brands with non organic, which I find makes it more difficult for me to find the brands I want. I frequently feel like I have to go on a scavenger hunt each time I visit. They carry some of the brands I love, but not all, so I still have to regularly go to other Kroger locations to complete my shopping needs.
This store is always organized and has everything in stock. I will be trying click list for the first time in a few weeks and I will let you guys know how it goes.
Great Kroger Market, probably the cleanest that I have ever been in. The customer service is second to none and everyone working at this store always wears a smile and says hello or tells you to have a nice day. My favorite Krogers.
Friendly service and clean with no clutter.
The employee, Grant had neglected from the self checkout area to talk with his coworkers or friends and left me and my wife to stand their for about 5 minutes before we recieved any help with checking out 3 items After we had to spam the help button the computer screen
I love this store. Always clean and plenty of "specials". My husband and I even go out of our way to go there. And with more stores around now open makes it a one stop place to shop and eat!
Friendly staff. Always willing to help customers find the items they need. Store is always clean.
This place is fast and really friendly and clean store
Fair prices. It has everything I need and fuel points!!! I love the free Friday items!
One of the few Krogers that keeps itself clean. This place is always packed. Though they are quick to ring you up. What more can you ask for?
I can find pretty much anything I want there, and their house brand products are great alternatives to the (typically) higher priced national brands.
Nice store very large great selection
Very clean and organized
Great clean store. They have wonderful customer service and fast, friendly check outs.
I've lived and worked around a number of Kroger's and this is one of my favorites. The staff here are always super nice. The store is larger which means a very wide selection. I've never had to wait at the fuel center. It's my go to shop even if it is out of my way (I commute past 3 others every day).
Always helpful staff even when busy
They were so amazing. They waited while I fumbled to find an address I thought I had easy to access and then let me know all the rates so I could pick the price and time frame.