Reviews of Sam's Club (Fruit Store)

Jayne Cloutier

Great selections and great prices

Larry Wong

Lots of parking. Walmart is right downstairs. Bought new tires here a couple of weeks ago. The mechanics are very helpful and professional. Sam's Club's grocery items tend to be in smaller portions so it's great for small families.(They don't rot as fast). Checkout time could be long though it's improving.

atesakiwa .

Worst place ever. Thanks for wasting my time. I will rather walk than ever come back here again!

mark hironaka

Very helpful and knowledgeable service personnel. Great service all the time !!

Richard Gibson

Placed an order and Sam's called and left a message, I was told my tires were in. Tried multiple times calling to set up an appointment to no avail. Nobody answers their line. Customer service puts you on hold and hangs up after 25min. (4Xtimes!!) Drove down there. Spoke to the gal who was manning the desk and she told us the next available appointment was 2 weeks away! Why call a customer to tell them their tires are in and come pick them up only to go there and find out they cannot install the tires today? Noone ever mentioned this prior to ordering or even after ordering.

J T

Customer service is horrible. Wait time is crazy long. One time i came in for tires at noon and they could not install them that day, while seen employees just walking around and the bays was not full.

puion Cheung

Friendly

Miles Shiratori

Great place to shop for smaller bulk item's.

young chon

Great place to shop for tire but customer service isn't great.

Mari S

Wait time is a pain. Waited for over 15 mins to get serviced. Who puts only one person at customer service while there are a couple of people in line? There should be at least 2 people to keep the line moving. I would've given it a 1 star, but when it was our turn the worker was friendly.

Liane Kong

Efficient in check in and amount of time to change two tires wasn't too bad; however they replaced the wrong tires so we had to wait again for them to fix their mistake

Matt Kinoshita

Great people, great prices ...loooooong wait, they're busy so

Krisette C

I recommend coming in really really early when you're a Plus member. The lines get really long and they get really busy as the day progresses. I bought my car battery here (in and out within 35 mins; got there at 8am), went home (car was dead at home), went back out around 1030am, and the wait was a bit more than this morning (turned in my old dead battery to get my core deposit back). I saw one of the guys buying tires ahead of me early 8am just leaving when I returned (he bought tires). I overheard the flat tire repair had 8 cars in queue! Wow! But the person in the register remained calm, professional, and pleasant. Thanks :)

david yee

Megan at Sam's Club Tire Department was very helpful and friendly. Best place to buy tires on Oahu! Happy Customer!

Dylan Huang

The customer service here is trash! This morning my family went early and arrived before 7:00 AM, and we've been waiting for over 4 hours, and now they're finally starting on my car! They got 4 or so people working on a single car and everyone who've been waiting have been waiting for so long. I have a feeling that the workers don't know what they're doing as I've heard from others that a month ago, all the previous workers quit.