Here you will see all the opinions of real people like you who consumed the services and products of Publix Super Market at Loch Leven Landing (Fruit Store) around Florida area.
To this day the firm gets a score of 4.5 out of 5 and that score has been calculated on 366 reviews.
You may have noticed that the average score it has is practically the best one, and it's based on a large number of opinions, so we may conclude that the evaluation is very faithful. If there are many people who bothered to leave their opinion when they are happy, is that it works.
You know that we do not usually stop to write opinions when these are positive and we usually do it only if we've had a problem or incidence...
This Fruit Store is classified in the category of Grocery store.
I actually found water here, and when I said, "cool, you have water" to be friendly, the two wannabe water guards were very rude to me and said "obviously, but you ain't getting no more than a case and a gallon" so much for being friendly and so much for shopping here ever again...
I just spoke with Christin n the Bakery to order a cake for my granddaughters 6th Birthday n she was very knowledgeable, professional, n detailed n the descriptions of no less than 4 different themes. Christin was polite, personable, n ever so sweet to talk with. It was a MOST ENJOYABLE experience!! God bless u Christin for being such a GREAT BLESSING to me today!!
The people here are always friendly and extremely helpful in locating items and savings. The best part is that the store is clean and feels clean so I fell more confident in purchasing produce and meats as well as the fresh items from the bakery and deli.
Always clean and employees try to help
Not one of their better chains..customer service is horrible. If the store manager represents the staff, be ready to be very disappointed I was.
This is one of the bigger Publix stores in the area so they always have a good selection. Organic, ethnic, party supplies, deli and prepared foods, large produce department and a large variety of fresh flowers plus Hallmark cards, magazines and books make this a one stop shopping experience for those with limited time. Can't say enough about the wonderful Publix staff - they are always friendly and helpful. The only downside is that the store is often crowded and the parking lot can be a zoo, so drive carefully!
Publix Deli is the best that I have found they need to hire a little more help but the food is great
Thanks to Mrs. Debbie for saving the night to assist me in looking for last minute items.
I love publix but the service in this deli is always horrible. At peak times, only 1 person is working the meats and cheeses The wait is always very long. There are always lots of other people doing busywork but not waiting on customers. Everyone in line gets pissed off.
Wonderfully friendly people. Just so very helpful all of the time.
Publix is always great! Employees right at hand to help, great products, clean store. Pharmacy gets it right every time. Excellent service.
Friendly, helpful, even the fruit is laid out attractively. Easy to get to.
Staff and customers are very courteous and helpful. I went at 5pm and got out promptly. Lines were not long.
I shopped at Publix in SW Florida for 25 years. The Publix stores in this area especially Loch Leven are always out of BOGO's and other staples. For example just today, I went to get a few things and they were out of their brand of creamer, the pint size on a Friday no less, one of the busiest grocery shopping days. That is just one example of many shopping trips where they were out of not one but two or three things on my grocery list.
Everything that I went for I found and the people are so nice
Got 5 sandwiches from the deli. EVERY ONE WAS MADE WRONG!!! I'm so disappointed in this deli! New manager, new employees are needed. I can get all the ingredients at ALDI and make my own subs for a LOT LESS MONEY!! Better clean up your act Loch Leven Publix Deli!
I have been shopping at Publix since moving to Florida in 1969. I don't ever remember a bad experience. I first lived in Winter Park and now live in Mt.Dora. The stores are always clean, the merchandise is always top quality and the employees great.
Excellent as always. Quick and easy shopping with fair accessibility.
Good people! They are very polite and really helpful.
Clean and quality helpers.
Love Publix A lot of gluten free foods
The same as always Great.
Awesome service
Publix is clean and the workers are very nice and courteous.
Wasn't at Publix we were next door at Papa Murphy's. They have the best and cheap pizza in town.
Like the jingle says, "Where shopping is a pleasure". Publix has helpful employees, well-lit and wide aisles, regular BOGO deals and more.
Most of the bad experiences I had at a Publix, were this store. I had all 6 of my sons, 2 of which are newborn twins. I needed about 4 rain checks, since I go through a huge amount of food monthly. The shelves didn't have the items stocked. I asked the man working at cs named Dakota for the rain checks, while both babies were crying, I was holding one in my arms. He wouldn't even write the raincheck, literally told me he would have to call each department before he could do it.. I waited about 3 minutes, while my babies are still crying, then finally told him, if he has to go through all of that to get 4 rc's dont worry about it. I left, then had a long talk with the manager the next day, he should've just wrote me the rain checks, so I could have just been on my merry way. The other customer service worker, named Christine, gives absolutely horrible customer service, always looks and acts disgruntled, and acts as if your bothering her if you ask her a question. It's bad when my 9 year old son said she was rude. Can't stand going to CS if she's working. I do love my EUSTIS PUBLIX THOUGH.
I enjoy shopping at most Publix stores, because of the friendly, helpful people that work there. This store has people I call friends here.
My favorite Publix ever!!! And that's saying something because all of them are awesome but mine is better than yours!!! One associate made my daughter's day and she thanked him with a hug, she made his day too!! The people here are amazing, what a great place to shop!!! We enjoy coming here, the staff makes every trip great.
Always enjoy visiting this Publix. It's a little farther from my house then another Publix location, but the customer service makes it worth the drive. Keep up the great work!
Clean store, shelves always stocked and friendly staff. Good place for good groceries.
Great place to shop
Gary and Jessica are fabulous at the cash register. Very helpful and fun. They deserve raises. Wendy and the other fruit staff are amazing as well. Can't forgot all in the deli section. All the staff are super at this publix.
Great selection if grocery the cashier lady was very nice and polite first time ever being to this establishment and didnt disappoint sure beats Walmart all the lines here where actually open and taking people right through no wait or anything wish we had one of these where I live
Always great service, always a pleasure. Except once - the meat manager was horrible to her people and rude to me. The meat department has always been great and accomodating, but once I asked for a special cut and she just bitched several times, "You should call in first." Maybe someone else should take over.
Great place to shop. Publix stores have great buys. They also have a super Deli. The bakery isn't half bad either. The Black Forrest cake is yummy.
The various departments here are great. I am a sweets fan so I especially love the bakery department. Staff is friendly and efficient. They keep everything running smoothly.
The staff is always friendly and helpful!
The employees are always friendly and helpful.
Always abundantly stocked and clean and well lit. Also, Mr. McCollum does a terrific job with keeping the front end running smoothly..always plenty of registers open to check out quickly. Much appreciated!
Although I am a Publix devotee from Orange to Lake County, I have permanently written off the Loch Leven Landing location for a multitude of reasons. Of primary importance is the lack of much needed traffic lights to regulate the traffic flow.... not only in and out of the multi use shopping center but to coincide with the dangerous intersection traffic flows into and from (Hwy441N/Hwy44/Donnely St). We were told that there hasn't been enough accidents or deaths to warrant a traffic light. Really? Secondly, entering the parking lot from the various Hwy 441 North entrances poses many blind entrances one cannot see around. Lastly, the continuous maze the parking lot presents promotes drivers to park along the side of Publix (rather than in a designated parking spot) so as to offer a quick exit, thereby avoiding the continuous maze and back up lines just to exit the lot. This review is more of a message to the city of Mount Dora but unfortunately Publix, ABC, Bob Evans, Chipotle, Five Guys, etc. are going to suffer my lost dollars as well as that of many other potential shopping patrons because of this issue.
Love shopping at Publix, staff always curious & anxious to please. Publix price point on 99% of items comparable if not better than most other stores in the area. Meat, dairy & deli products always fresh.
Best subs...miss them so much. Publix has best bakery. Their rolls are so good!
A full service grocery store that I am always looking forward to doing business with.
This store is always clean and bright. Friendly service is a must for me and this store provides always.
Quality deli great customer service.
Great pharmacy, they are alive, awake and proactive. So much better than the CVS
In and out. No long lines.
A disaster of a place to get in and out of to 44 or 441. Like any Publix, friendly staff, good BOGOS, high prices. Why don't they pay their staff better and give more staff full benefits. Typical corporate greed. It is what it is. Top leadership should be ashamed of themselves. Sad
They were very helpful
Very friendly Publix with great customer service !!!
Happy and friendly employees!! Clean and bright! Love the "Buy 1 Get 1" !
Great place but always busy!
always a joy to shop at PUBLIx thank you for all the organic and gluten free products. You care
Great store, fantastic manager, and great store crew..shopper with this store for 31 one years.
Excellent friendly help. A bit pricey. Full shelves. Never crowded. Lots of electric carts. And it has a good selection of ethnic foods. Especially Jewish.
My favorite publix clean ,friendly service and great tasting samples
Jesse helped me find the minced garlic even though it was pretty busy. Thanks for you me help. And the prime rib is primo.
This is a wonderful grocery store if you are looking for good quality food and excellent customer service.
This is my favorite publix around here I just like the set up and vibe the best but seriously don’t go to the deli unless you have 20+ minutes. They are so unbelivelbly slow, they must not get paid enough to care. It’s so annoying I don’t go to the deli here anymore unless I have a bunch of time to waste
Good place to shop.
Love that it's always clean and I can always find what I need. The weekly BOGOs are generally a good buy that can save good money. The staff I always friendly and helpful
Awesome Customer Service from bakery dept
Widespread incompetence, but it's more likely the result of management at corporate HQ. They routinely run out of BOGO items, and if you take a rain check they may not have it back in stock for several weeks. Sometimes items advertised in their own flyer as BOGO are not labeled as such in the store, items that their website says are in aisle 12 may actually be in the back of the store in the seafood department.
Staff r so friendly helpful. Store well stocked. Vegie fruit meat organic section is suberb If the seafood section was fresher, it could pass for a "almost " wegmans.
Deli is horribly slow .....everyday not just one occasion.
Your Deli staff is AMAZING. Even with 20 people waiting in line, everyone is ackowledged and happy!
It has what I want and the people are helpful.
Friendly staff. Excellent quality. Extensive selection.
Love this store. Almost always get a winner on dollar scratch offs!!! Line for subs was s little slow but friendly service and fellow waiting customer makes it worth the wait!!
Staff is always friendly. I normally find everything I need. Any issues they always do their best to clear it up right away. Great place to shop.
After 3 visits in two weeks, could not buy water from the dispenser. Asked mgr 2 weeks ago when it will be repaired, he stated the next day! All meats and produce are overpriced compared to competitors.
I love the humus and cheese at publix.. Every weekend is like another Superbowl party!
They really help you and you don't have to wait very long to be waited on
I try my best not to rate these Publix stores but they are consistent with fresh produce. My health condition is not as good as it use to be soi try to eat healthier. I can't go to other organics stores because they are too pricey for my budget. Thanks for reading and I hope you shop at publix where it is a pleasure.
Clean store, from out of town and layout was different but friendly associates help me get in and out quickly
Lots of BOGOs I bought stuff I needed and saved money.
Excellent store, but the prices are very high!!! Due to very heavy traffic and no traffic lights, entering and exiting the shopping center is a nightmare!!!! To go left out of the southern end of the shopping center, you first have to fight traffic to go right on rt. 441, get in left turn lane and then make a u-turn to go south. Exiting out of the north end of the SC requires you to first go right past Loews then make a U-turn go back to the traffic light at rt. 441. This is the worst situation to get in and out of a shopping center that has a Publix in the USA. Very poor planning!!!! This situation needs to be corrected!!!
Publix is Florida's favorite supermarket for all the right reasons...always clean, friendly helpful staff and has the best deli and bakery in town - any town.
Staff at the pharmacy we very nice. I was not feeling well. As they handed me my prescriptions they wished me a Happy birthday and hoped I felt better.
Love this publix. Such friendly staff
I had a long list of groceries and a nice man named Charles helped me fill my cart. Thank you Charles! Publix on 441 Mt. Dora
A great place to shop
Sushi Wednesday rocks. Thank you Publix.
Great staff and good shopping experience!
I love you, Publix. Especially how you perfectly steam shrimp with extra Old Bay.
Love shopping at Publix. Good fresh fruit and vegetables. Customer service is great.
Great service
Great subs, service, and deals. Can't think of a better place to shop.
They are pretty amazing at Publix in Mount Dora Florida. I was sick in their store one day and the employees came from all directions to help me. My blood sugar had dropped drastically and they got things from their shelf to bring me back around. I will never forget that day. You can tell they have a wonderful employee training program. Some times the prices are a tiny bit higher but I don't care, they are worth every cent. The store is clean and very nice. Thank you because I am one pleased customer.
I literally was just riding by and was thinking about dinner. Hmm what to have with a leftover pork butt that's not too picnicie? Well I went in for 2 or 3 easy heat ups for sides...maybe add a dessert. Ok I so $140.00 later Greg is waiting after his hard day and I was at a Drs appt for the last 3 hours. I call Greg and let him know I'm on my way...typical answer .."did I buy out the store". Well no and just think of all the great 2/1 deals I just couldn't pass up. Lmao! Oh and I was out of my decaf Cafe Bustelo! Greg helps bring in all the bags and starts going through each bag saying I'm no longer allowed to go do groceries any more".
Very pleasant. Friendly and helpful people.
Everyone was helpful . found what i needed. .5 stars
Great place to shop. Clean store. Friendly employees. Lots of good bargains.
Publix is by far always the best. But, at this location they like to look at your ez-match selections and tell you if you won. It really spoils the fun of getting to look at your lottery tickets when you get home.
Very pleasant place to shop.
This is a very clean place, but I would go to the Loch Leven Publix even if it was the dirtiest place in Lake County because the people there make it special. Whether it is the smiling woman making my free taste of salmon samples or the deli man recommending and offering cheese from Switzerland, each experience is romantic. Thank you Publix for helping my pregnant wife with all of her weird food cravings too!
Publix is a great place to shop. Only bad thing about this Publix is if you need to go south on 441 to get home... can’t do it. Have to go to the light and Donnelly and wait forever to uturn!
Publix always has quality food. I like to use their bogos. Sometimes they're a little more expensive but it's definitely worth the extra money for the extra quality that they have. All their staff is always been friendly and courteous. Their deli meats are great, their Fried Chicken and the Publix subs are really good
While passing a nearby publix at 9:20pm one town over from mine. Noticed that they were still open. Swung in and did some last minute shopping before July 4TH. Store was well stocked and clean! Once i got to check out lanes. There were only 2 lanes open and both had 3-4 customers in each line. Lanes stayed this way hole time i was @ front end. Mean while there was 3-4. Other employees hanging out bagging here and there while talking amungst themselves. Not saying im complaining about the employees conversations, as much as why they didnt open up a third register on a needed to quicken the overall checkout experience. One thing most shoppers like is short lines at check out. Its one thing if your short handed. But when fully or overlly staffed, there's no reason for long check out lines. Definitely thankful for the store staying open till 10pm!!
This Publix is awesome. The staff here is amazing kudos to all the Pharmacy staff They need a medal.
They have the slowest deli I've ever experienced. It regularly takes me 20+ minutes to get a sub made, even during non-peak times and with only one or two people ahead of me. The food is good and the service is attentive, but who has this kind of time? Literally wrote this review while waiting in line, started it 10 minutes into my wait behind two customers and I've STILL got one in front of me.
Very clean and well appointed. They have everything I need and can get in and out rather quickly. Staff is friendly and knowledgeable. Whenever I can't find something a member of staff always takes me to the right location.
Came in 30 minutes till closing, just for a few things and some subs. Hanna helped prepare the subs for us. She was so kind and super attentive! Didn’t make us feel like an inconvenience or try to rush us even though it was clear they were closing down. She took her time, asked us how our day was. She was great!
Bruce in the deli makes an awesome sub, and he is a phenomenal people person! if you want good service,and an awesome sub, ask for bruce!! this is the 3rd time he has made my day!
I am a mother of three children 4 and under (twins and an older sister) and for 2 months now we have been unable to shop comfortably bc they only have ONE double seated cart . This is the closest Publix to my home and we have gotten the double cart only once , the manager told me 3 weeks ago that they would be getting more double carts “soon” but they haven’t. I REALLY don’t want to go to Walmart or aldi but I may have to.
Everyone is very nice. Very helpful.
So this one star is towards the bakery.. I've never had a bad experience ordering a cake from this Publix until last week. His name was Bobby, I think he was the manager, and his girl assistant seemed lazy and uninterested in my cake order. The cake was so simple and seemed easier to make than the one I ended up ordering but they immediately said no they couldn't do what I wanted.. so I said ok.. and just picked one they had in the book. Asked to change two colors on the cake and ended up hearing a ten minute lecture from Bobby saying how he can get sued for changed red to pink... Omg lol. Then when my mother in law went to pick the cake up they said they couldn't find it... And make her wait 15 minutes before finding the cake. Anyways. We will be going somewhere else for my daughter's 4th birthday cake. Bobby is unprofessional made me feel awkward and uncomfortable with his lectures...
Sort of crowded but what do you expect from the Friday before Christmas. Everything went well.
Friendly staff, however I was looking for an item and it was not on the shelf. I asked an employee who was working nearby, he replied by saying that they must be out. Didn't offer to go look in the back.
People in the deli were frendly and helpful. Wish I could remember the young lady who made my subs. Very polite and respectful. Don't see that much anymore.
Would be a five star rating if I wasn't spoiled by Wegmans (and if Publix had better seafood)
Nice, not out of things like Sorrento Village PUBLIX
The Mt. Dora store is much larger and much nicer than the Publix at Stoneybrook Hills.
Great place to shop. Always neat and clean. Everyone always very helpful.
The Loch Leven Publix lives up to the delightful standard of it's brand's motto: where shopping is a pleasure. From the free cookies for kids at the bakery, the helpful workers who will walk around the store with you to help you find an item, the pharmacy that will get your rx filled while you shop, or the friendly cashiers, this Publix is the best place for shopping in the Mt. Dora area.
I love all Publix stores. They have a lot of "buy one get one free" items.
Been here many times and never have any complaints.
Love Publix. Friendly and clean.
Very neat and clean and well stocked. Staff friendly and very helpful. Like shopping at this store.
Publix is predictably good,,,,good service...good products....but some products are DOUBLE the price at Savealot or Walmart...but thats expected
Nice, clean, but over priced.
Best
Love this publix but it always smells weird
I went in to get a sub and i dont think she knew how to make a iltaiansub
Had what I wanted. Great customer service
Publix is the best supermarket chain here locally. They still have "the customer is always right" attitude and their customer service is pretty good. I was there today and they were super busy around 4pm so they opened more registers. Seems like the management runs this well. The only gripes I have is that every store I go into is different, and I'm not talking about the old stores, each new store has it's own layout, so when I'm not in my usual store it takes me a little more time finding what I need. The other issue I have is each store has a slightly different selection of products. I can get my roasted garlic powder in the one across town but the closest to my house doesn't carry it. They have many Publix markets near us which makes is very convenient, but I do think they have too many around here. From Mount Dora to Leesburg there are nine stores in four towns, but one is in the country part of Eustis.
Publix is the cleanest grocery chain I have ever shopped in .the employees are curtious and helpful. They make every t hing easy to find.