Reviews of Edible Arrangements (Fruit Store)

J Perkins

Picked up an arrangement Christmas Eve which consisted mostly of melon strips which were bland. I contacted the store two times leaving a message for the store manager to call me. To date, I have not received a response. Unsatisfactory product and customer service.

mike Johnson

Horrible customer service, it took me 30 minutes just to change my order from pickup to delivery.

John Schnackel

For a party...for client appreciation...the "Wow" factor of an Edible Arrangements arrangement is just fantastic. Nothing else comes close. Dennis Jolicoeur and his staff make sure that everything is done to perfection.

Howard Davis

Had an issue with the delivery that resulted in the rejection of the delivery. Called to obtain a refund and was chastised and talked down to by the owner on accepting personal responsibility for our actions, despite him saying he was taking responsibility for his by offering a 50% refund... After arguing for well over 5 minutes, the owner became emotional and finally offered a full refund, saying that he doesn't ever want my business again. I don't believe this is an Edible Arrangements issue, more so a local business owner who lacks customer engagement and employee training. If you order from this store, ensure you call frequently and stay on top of your delivery.

marlene carwile

My first order came frozen. And to my surprise Edible Arrangement sent me another one.This one was very fresh and delicious.They made it right which shows a lot about the company.I will order from them again.Thank you Edible Arrangement.

Michelle Holt

If you want to have the worst experience ever dealing with a company go here!!! I had my mailbox ran over by the person delivering me edible arrangement. I called and talked to the manager at the store just to find out that they hire a third-party so-called "company" and have to deal with that other company to get my mailbox fixed. When I called that person they take no responsibility and I have to deal directly with the individual that ran my mailbox over. It is not an actual company just a person that then finds other people to do deliveries. The store gave out our personal number and info to the person that hit my mailbox, but yet they wouldn't give me the other person's info. I had the person who hit my mailbox calling us being very rude and hateful. So please save yourself from this hassle and don't use this company.

Nikolett Papp

I had a most awful experience with your worker she is work tonight I miss the delivery is here ,I just miss him for 5 minutes she told me she couldn't call him. She don't have idea what time try to come tomorrow. I don't know who stay and wait all day at home. I think everybody have a job. The 2ay how she talk is so bad and not helpful I'm sad then somebody buy and send for me some presents with this company!!!!

Mike Harkins

Awesome job. Fresh fruit. Delivered on time. Thank you!

Tiffany Revine

Great staff

Connie Whitehead

Edible Arrangements – Brings life to all my occasions with the many creative colorful fruits and designs. Whether it be for my dining room table in my home (or outside for my garden party) or for one of my charity events – I can count of Edible Arrangements to bring my “celebration mood” to any of my events!

M Drakatos

If you enjoy speaking with frustrating, incompetent customer service reps when your order has an issue, and it will, order from them. I spoke with both national customer service and with someone who finally answered the phone at the store. Here's one example: The person, whom answered at the store, never identified themselves, but said my arrangement, would be "one of the first to be delivered this morning". NEVER ASKED WHO IT WAS FOR. I said "they'd like to pick it up" He said, "Oh yeah that would be fine" NEVER ASKED WHO IT WAS FOR. I said "anytime this morning okay" He said "anytime" I said" do you think you should check the order?" He said " Oh yeah , hold on" I NEVER GAVE HIM ANYTHING TO IDENTIFY THE ORDER. He came back to the phone and says " ahhhhh Dude, it's already out on the truck out for delivery" ...Dude? Really? Calling a customer DUDE? I'm not a dude nor do I sound like a dude. Seven phone calls about this order. If you have the time and the energy, by all means order from them and enjoy! If not CALL ANOTHER STORE DIRECTLY!! UPDATE FEB 13- The order was never put on the truck for delivery! I called back ( phone call # 8) at 12:30 and was told the order was at the store for pick up as I had requested from their national customer service.... sent my father to pick it up. He reported that the store is run by some nice but very young people. It took 15 minutes for them to find the order. UPDATE FEB 15 - They forgot part of the order. Called this morning and explained that the order was missing an add on of fruit. No apology and nothing offered except a refund for the add on item. Let's see if it's actually credited. Lovely way to run a business and keep customers happy. By the way this was phone call #9 about this order. As I mentioned if you have lots of time on your hands and love to talk on the phone by all means place an order with this store.

Cindy Smiles

I received a box of chocolate covered fruit for my birthday a few days ago. There were bananas, strawberry's, and apples. The bananas were soft and brown, and the strawberry's were old. I am very disappointed because my brother and sister paid good money this gift. Shame on you Edible Arrangement for using old fruit.

Kristen Jimenez

Not at all what we ordered it paid for fruit was so hard!

Christina Ott

I've ordered here before and never been disappointed. Amber was very friendly and helped me out in a bind. She did a great job on the arrangement.

Heather Langstein

I ordered chocolate dipped strawberries for valentine's day. Upon arrival, my mom opened the box and it was soaking wet all the filler paper was just drenched. Not how you want to see a valentine's gift, I was so embarrassed. I will NOT order from here again.

sylvana leon

This is just unbelievable! this is the second time this store messes up an order! they just didn't deliver for our step moms birthday in April and again today they never delivered our dads arrangement! I hate this brand and won't call them again, they have made us look bad twice within months and they didn't even have the respect to call and let us know. This is stupid and disrespectful to the customer.

Samantha Jarmolych

Way too expensive for my liking but I love their adorable arrangements!!!

Nicole Lowe

Great gifts for any occasion! Friendly staff with quick service. Products are always so fresh. Will definitely return for more gifts :)

George U

Called at 10am for Birthday delivery by 6pm. Employee said truck broke down and their other truck has no driver. So unprofessional. I use this company all the time. But only at this location I've had problems. HIRE ANOTHER DRIVER. Or make the current driver take the OTHER truck.

Stephen Rucco

I wanted to use the edible arrangements to get my mother something for Mother's Day. I didn't wanna do the classic Mother's Day arrangements that they had listed because she is more into Mickey Mouse and would have liked a lot better the Mickey Mouse Disney selection. However for a whole week up until mothers day I'm not allowed to get any arrangement other than Mother's Day selections. Everyone is limited to doing only the specific ones listed for Mother's Day which i think is completely absurd. I will refuse to ever use any edible arrangements.

Jeremy Castanza

Go somewhere else. Fiance ordered me an arrangement for Valentine's Day. She requested that the delivery person call prior to drop off. No call, just a door hanger. I was home the whole time, only to find the hanger 5 minutes after the delivery person left. No one knocked. Requested a partial refund for the inconvenience and disappointment and was denied. Very poor customer service. Will not be using them in the future. Consider flowers instead. May not be receiving the delivery today either. Kinda defeats the purpose of a Valentines Day gift if it's delivered the 15th.

A. K.

I sat in the store for ten minutes and no one came out. I walked around the corner and saw no employees. I left work to buy some edible arrangements for my co-workers...very unprofessional.

Lori Brown

Great healthy option. Just prefer teenager hires to remain in the back room, if they are only trained for the backroom.

Vicki Mills

I just can’t say enough good things about Dennis Jolicoeur and his team at Edible Arrangements. My law firm placed a very large Christmas order at the last minute to many many recipients all over the State of Florida. The folks at Edible Arrangements worked tirelessly during the holiday season to organize our orders, disburse them to the right locations and deliver all the arrangements ON TIME! Throughout the year I have continued to use them to send fabulous chocolate covered fruit to friends, family and business contacts. People LOVE it! But the best was when I myself was a recipient of a huge arrangement of chocolate covered strawberries. . . . YUM! Thank you Dennis for your wonderful service, and most of all, your wonderful chocolate covered fruit!

brian huff

All their locations are owned by same owners. They make promises they can't keep such as same day delivery and timed delivery (knowing they cant) and product is usually under ripe or over ripe. Have seen first hand the lack of sanitation by employees and the state of cleanliness at their locations. Only location worth a try is the Palm harbor location.

George Foreman

The arrangements are beautiful

Charles Vance

I’d like to take a moment to share my thoughts about Edible Arrangements. I’ve had occasion to experience your product through several different events hosted by the business owners. In addition to the stunning presentation, the quality and freshness is second to none. Additionally, whenever I visit the store, I am not allowed to leave with a delicious sample. Thanks so much!

Ruth Turney

Arrived at 5:45pm 9/20/18, my daughters birthday. Girl at front desk had no in store arrangements as stated online , nor was she willing to make anything, even though the store closed at 7pm..again it was 545pm. Worse service , very rude , big damper on my daughters birthday. I left with nothing.