Reviews of Rose Cottage (Florist)

Peggy Gunderson

Our office just received the most beautiful arrangement from The Rose Cottage, all of my favorite flowers in a really unique vase! Thank you!

BETH FAUST

Romni goes above & beyond - her eye for detail is amazing. I would highly recommend the Rose Cottage for any occasion!

Andrea Andrews

Flowers delivered definitely did not look like the picture.. Pretty pathetic in terms of flower selection. I understand your never going to get exactly what you order online when it comes to flowers but if you have to be cheap on even the carnations, your in the wrong business. I won't be ordering from this location ever again.

diane marie

I picked up flowers for a wedding, great service and beautiful flowers. I would highly recommend them.

michael crowell

I had a good experience with Rose Cottage. Ordering via online was very easy and the arrangement arrived on time and was well received. I would recommend this florist and plan to use it in the future.

Brittany Wagner

Very poor/rude customer service. Would not recommend

Marcia Zimmer

I'd give no stars of that were possible. Terrible! I ordered the deluxe green plant and received the standard instead. Received only 1 email acknowledging the mistake but no refund. Will not use Rose Cottage again.

Stephen Gemperline

Absolutely amazing I was helped promptly and the florist made sure I got something that wouldn't set off my allergies

Katherine Guenoun

The delivery person was incredibly rude when he called to arrange delivery. Then he hung up on me and informed my neighbors (whom I've never met) that I wasn't home and left my flowers with them. I'll never order flowers from Rose Cottage and will instruct all family and friends who send me flowers to ensure that they do NOT come from this company.

A google user

The really good things about this experience were the website's ease of use and Romni. I ordered the Savannah Sunset from the Summer collection. I upgraded to the deluxe but received the standard. Called for an explanation and she refunded the difference to my card. I can't recommend the arrangement itself. Looks better online than in real life. For even the standard price it is way over priced for what you get and the way it looks. Clearly delivery is not "free". It's built in to the total cost. I think a better way to go is to go to a flower shop directly and pick things out. The pics online might be a tad touched up. I could've built a nicer arrangement out of my backyard.

Susan Petterson

Beautiful arrangements. Wonderful service. Definitly recommend !

Pam Wichmann

Beautiful bouquet! Florist’s choice was the absolute right choice for my partners birthday!!!

teresa bortz

Very nice people that work there

Lo S

I ordered an arrangement on Tuesday for a friend in the hospital that included a chicken balloon and mug to be delivered Thursday PM. On Wednesday at 4:30pm I received a voicemail indicating that the mug would be unavailable so they wanted to know if I would be okay with sending a vase instead. When I called at 10 AM on Thursday, the lady that answered the phone told me the arrangement had already been sent, even though I asked for it to be delivered in the afternoon, because they "needed to get the truck out". She told me they didn't have "any of that chicken stuff" and so they simply sent a vase of flowers, no balloon. They basically didn't do anything I asked for, and didn't offer me any sort of reimbursement. Will NEVER order from this company again.

Terry Talbot

Since Felly's Flowers on Winnebago closed I've been going to the Rose Cottage for my flower needs. Reasonable and friendly and the flower arrangements are great.

susan petterson

Great flower shop. Beautiful arrangements!

Matt Underwood

Ordered flowers and a bear. The bear was not delivered to the recipient. I called Rose Cottage and got some random call center somewhere. Could not reach the actual location. They said they would deliver the bear but never returned that day. Will not use this place again. Terrible service.

Will Burn

Terrific flower shop. Friendly service and nice arrangements.

Kendall Richards

What a wonderful experience called this morning. They sent me pictures and prices within 10 minutes. They took great care of me and my needs. The price was reasonable, nice people to work with in my moment of need. Sincerely, Kendall

First Church

I live out of State and my church (also out of State) ordered flowers for my Mom who lives in Madison. She called me RAVING about how pretty they were. She was delighted with them. I'll use Rose Cottage in the future.

Jon Herr

The picture online was simple, elegant tulips in a vase and what was delivered to my wife for her birthday looked like something I would've picked out for my grandmothers funeral. Some carnations and some other things, but not a single tulip.

Lori Moore

Rose Cottage was selected by Teleflora when I placed an order for a PREMIUM centerpiece for my mother. I chose the Thomas Kincaid collectible, as I do every year. I was extremely disappointed to find out that my mother's centerpiece had the 2017 collectible and only TWO roses, one of which was already wilting. There was very little water as well. Only three sides of the centerpiece had flowers. This was NOT a premium arrangement. I phoned Teleflora and was less than pleased with their response. I phoned Rose Cottage directly and was told they had run out and had communicated that to Teleflora. I also told Rose Cottage that a premium centerpiece ($100) should have more than just two roses and four of the large carnations on it. Not to mention only three of the four sides had flowers. I was told they would try to locate the 2018 collectible and if unable to do so, would do up a centerpiece for my mother with candles. I was also told it would be delivered Saturday. My mother called them to confirm Saturday and was told the driver was out for delivery and Rose Cottage confirmed her address. Nothing arrived Saturday. I phoned them this morning and was told they found a 2018 collectible. Imagine my disappointment when I phoned my mother and they simply delivered the collectible for her to place on the original, wilted, unacceptable arrangement! Lesson learned from this Alaskan. Forget using Teleflora in the future. I will be phoning directly to Madison and rest assured will NOT be using Rose Cottage.

Manda Then

Fantastic customer service! Called from out of state for a last minute delivery to a funeral service. Whoever I talked to on the phone was extremely kind and helpful and said they would have the flowers there before the service started! Thank you!

Elizabeth Habib

Romni did the flowers for my wedding in September. I just told her the colors I liked, and that I wanted wildflowers that were in season. So by not having a specific idea of what I wanted the bouquets to look like, I put all my trust in her! Romni was easy to work with and responsive, as our plans changed a few times. I was so impressed! The bouquets were gorgeous, and she even threw in some aisle decorations for us! We got compliments all day about the flowers. Many of our guests took home bouquets from the reception, and still have them because they dried beautifully. I highly recommend Rose Cottage!

Debbie Huff

Amazing collaboration of space sharing flower shop with art studio and picture framing business

Shahnaz Shakiba

Awful place ! How can anyone can make flower arrangements that bad and ugly .

Diana Duchon

Quite possibly the worst experience ever. Ordered flowers for my wedding. First, they were supposed to deliver and set up the items in my reception hall. They left them in the entrance of the very large building, informed no one, and clearly didn’t set anything up. I had asked for peonies, eucalyptus, and babies breath, and NO red roses. Every bouquet was very sad, half dead baby’s breath and roses. The only bouquet with a couple peonies was my own, which fell apart and were almost dead within 2 hours. The baby’s breath was supposed to be heavily covered in glitter. There was absolutely not on them. They were supposed to go in large glasses that came with but didn’t fit and almost fell out onto the table. I never heard from the store after either. I so wish that I had not spent over 1k for dead flowers that were the type I had made sure to say that I didn’t want. I would have gladly bought some from the store instead the day of. Brides beware: ABSOLUTE NIGHTMARE. RUN WHILE YOU CAN.

Melissa Bigelow

I sent flowers from out of state so I was nervous about how things would go. I'm happy to report things went very well, it was easy to order and pay. Delivery was timely and my friend said it's the most beautiful bouquet she's ever gotten!

John Gibson

We chose Romni for our wedding flowers and couldn't have been happier!

Linda Cross

I ordered a Thanksgiving arrangement for family and the table arrangement was outstanding..I would highly recommend this florist...Romni went above and beyond to please me as her customer.

Rose Geer

Buy your flowers here. Seriously, it's run by the most amazing woman and the quality is fantastic. Don't even think about going anywhere else if you want a straight up magical flower experience. I know it sounds like overkill, but I'm not kidding. Take my word for it, my name is a flower after all. 11/10 would recommend. <3

Strategic Brand Marketing

We participate in Rose Cottage Florals 'Arrangement of the Week' program and love it! Our clients comment on how beautiful the arrangements are and our staff loves the feeling flowers in the office provide to our work environment. We work with Romni who knows our 'style' and sends us creative arrangements every time. Thank you!!

Steffry

Great service. Flower arrangement made for me was better than I expected. I just told the lady on the phone kind of what I was looking for and she made it better than I could have imagined. You saved Prom, thank you!

Kyle Carpenter

This was my first time ordering. I wanted to order flowers for my wife. It was on a whim and something before she left on a flight. I called when getting ready to confirm my order. I knew my wife would be leaving at a certain time and asked if it could be delivered before. The lady on the phone was super nice and said she'd make sure they arrived there before the time. ON THE SAME DAY I ORDERED!! And they did arrive! That was truly an above and beyond effort and my wife LOVED the surprise. Thanks Rose Cottage!