Reviews of Gia Bella Flowers and Gifts (Florist)

Marilee Erickson

Toni did my daughter's wedding 8 years ago. The flowers were exquisite. Toni was so much fun to work with, yet very professional. She even came to our home to make sure everything was was in order for the big day. The day of the wedding Toni brought all of the flowers to the church and wedding hall, in Fontana and Lake Geneva by HERSELF!. I saw her leave the church in a delicate dress on a beautiful July day. I felt a little sad, I wish she had stayed. Thank you Toni.... Sincerely, Marilee Erickson

Allen Pine

Great customer service and super fast delivery I would definitely recommend them to someone looking for a good florist. The flower arrangement was colorful and fresh.

Lori Mehring

Love the floral arrangements.

Janet Schawel

Beautiful flower arrangement ! Great communication and artistic suggestions. Thank you so much!

Joe Dedick

First of all the owners and staff are amazing. They truly treat you like family. Great eye for design I have been Extremely pleased with bellas and would never use a different shop.

Angelina Pelicaric

Always a good experience

Julie Bennett

I used Gia Bella for my wedding in October of 2017. It was by far the best decision I could have made!!! Toni did an outstandingly beautiful job with flowers and went above and beyond with delivery and even helped to instruct my lovely brothers as groomsmen. Honesty, I could not have been happier with my floral arrangements.

Nick Kalashian

Had flowers delivered our Anniversary on very short notice. My wife said they were the most beautiful flowers I had ever given her. Customer service was exceptional. Thank you very much!

Alex Osvatic

Toni was awesome! She was very professional and helped with so much! From pinning on the the groomsmen's flowers to doing all our set up everything was beautiful! She made our day super special!! Thank you, Brittany and Alex

Erin Cassato

All I can say is WOW – and Thankful comes to mind! Toni and Gia Bella Flowers are a part of the reason we are still on cloud 9! Our flowers were absolutely beautiful and everything I dreamed of came to life! Toni was there to work with us and help us every step of the way to the beautiful flowers at the church, to the bouquets for all of my bridesmaids, my huge beautiful overflowing bouquet and all the way down to the flower girls headpieces. Toni was also creative and helped us repurpose flowers throughout the day, i.e. all of the bridesmaids bouquets also served as centerpieces for the cocktail hour! Our wedding was such a perfect day and if I could do it all over again, I would 100 times and I would chose Toni and Gia Bella 100 times too! Thank you, Toni!

Smartphonerepairwi

I ordered the arrangement cotton candy deluxe online. The picture as on the website to what my friend actually received was two totally different flower designs. Vase was small square and flowers weren't deluxe, Flowers she received cut in half. What a complete disappointment. Next time I'm just going to go to a big box store and hand deliver myself. A complete waste of time.

Theo Klein

Got a corsage and boutonniere here for prom and they were very well done!

Grace

I was 'sent' flowers in March thru Gia Bella's Flowers. Gia Bella's delivered them to the wrong address leaving them outside with no one home with temperatures in the 30's. When owners returned hours later, they texted me & said they thought something had been delivered to their house by mistake & it was still outside. I drove to neighbors to find soggy flowers wrapped in wet plastic. We dried card out over night to read it. After several calls to complain (the business didn't answer the phone several times during business hours) & told they were "Investigating", I received a call back on May 30 from 'Gia Bella's'. I had to ask who I was speaking to. She identified herself as 'Toni'. 'Toni' said she did the delivery herself. She couldn't find my address & decided the address she had must have been a mistake, which it wasn't. Toni decided to leave flowers at another house with no one home with temps in the 30's. There are only 3 houses on my street so she didn't look too hard. I told her to put address into Google Earth. I asked Toni to refund sender the money for the flowers. She offered to refund $15.00 of $47.00 charge. Toni said I ended up with a vase out of it. How absurd. She insisted the flowers were delivered to me by my neighbors. I advised Toni the neighbors sent a text & I had to go pick up a soaking wrapped mess. Toni admitted she thought the delivery address was a mistake. Using Gia Bella's Flowers is a mistake. Again I asked Toni to refund the sender the money. She stated I was offered to be sent new flowers which I wasn't. The employees I complained to said to come pick something out of their store. After dealing with Gia Bella's unprofessionalism, I was not driving to their store. Toni said she didn't need to talk to me anymore & decided to call the sender. The sender is from out of town, felt terrible that I was so upset by something that was to be a surprise, he felt he learned his lesson. The sender tried to call the order in by phone, but no answer. Sender did call Gia Bella's 2 days after their failed delivery to make sure the flowers were delivered. Gia Bella's told sender that they did deliver the flowers. Not only are they unprofessional, they are dishonest. Don't use this business. It leaves me wondering how many other people they've ripped off. Note to Gia Bella's-our phone call was recorded this morning so I have you recorded with all absurdities documented. 5/31/18 response to Gia Bella's comments: The owner of Gia Bella's, Toni Piccolo finally returned my calls May 30. I was told by her employee twice that this was being, "Investigated". Fact. Toni stated she felt the address she was given incorrect. Fact. Toni left flowers at the wrong house, outside, in cold weather. Fact. If Toni Piccolo had a map or used google earth or checked prominent clearly posted fire numbers or addresses on homes, she would have discovered the address she was given was correct. Fact. Toni Piccolo's business Gia Bella's Flowers accepted an order to provide a floral arrangement & deliver it to a specific address. Fact. Toni admitted she delivered flowers to the wrong house because she felt she was provided the wrong address & was unable to contact the sender. Instead of checking other resources (online map, house addresses, etc...) she guessed, & wrong. Toni was paid for a product & service that she didn't provide. Toni insisted I was offered a replacement. I advised her this was not correct, she said she was "standing right there" when her employee was talking to me on the phone. Toni, if you knew your employee was talking to me, why didn't you step up to the plate and handle my calls? Your employee stated this needed to be "Investigated". Why would you investigate anything if you agreed to replace them? Sender unaware of situation because Gia Bella's told him flowers were delivered. Dishonest! I was attempting to deal with it on my end. Anyone thinking about using your business should be warned. What's sad is your portrayal of being victimized online. It took 2 months for you to call me back.

Amanda Mikesell

Such a variety of items with class and charm, its a shop i stop at everytime im in town.

Kenzie DeWaard

Toni did my bouquets and boutonnieres for my wedding. Such great customer service. She sat down with my mother-in-law and myself and made sure we got exactly what we were looking for before we put our order in. Highly recommend!

Garrett Pfarr

Beautiful flowers!