To date the worst florist experience I've ever had. STAY AWAY! Pre ordered flowers for delivery 10 days prior to date required. I order flowers often and when I do, I have two main things. 1. NO carnations, and 2. Be creative; do what you do. Standard procedure, call, give a dollar limit, and let the artist go to work. This specific time budget was $100. What showed up.. 11 stems of flowers (4 being white Lilly's which were noticeably old. The flowers had been in bloom for so long, that the petals were almost all see-through (I know when to discard Lilly's when their petals become see-through), and all had noticeable creasing and damage. 2 almost completely dead snap dragons, 2 gerbera daises which all petals were falling off, a stem of two peonies and hydrangea (only two flowers that looked fully alive, and something I would pay for). Super disappointing, especially for $100. You look on their website and the arrangements they have for $50 and under have more flowers than I received. Other than the 11 stems, vase was filled with ornamental grass, and lots and lots and lots of green foliage. When contacting A New Leaf about the issue, I simply asked why, and how could we resolve the issue. I had sent pictures of the destroyed Lilly's, and she asked for a picture of the whole arrangement. Minutes later, without receiving an image of the entire arrangement (which I was more than willing to provide), this was Adele's reply:
Dear Ashley -
A picture will not be necessary. This order has been reviewed. Order was delivered after 12:00pm and before 3:00pm as requested. Order was also delivered for an event on 6/28/15 and accepted by Kayla Hajdasz. Order also did not include carnations as requested. Arrangment was used for the party on 6/28/15 and no refund will be issued. Thank you. Have a nice day.
Please do NOT use this company, avoid it at all costs. I could have made 10 of the arrangements this company provided with the $100 that was spent. I try to use local businesses as much as I can, but please trust me when I say this company is a scam. Go elsewhere.