Reviews of Black Iris Florist (Florist)

Inside of Lynnhaven Mall, 701 Lynnhaven Pkwy, Virginia Beach, VA 23452 Located in: Lynnhaven Mall

Average Rating:

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You will see all the reviews of real people like you who consumed the products and services of Black Iris Florist (Florist) in Virginia.

At present the firm receives a rating of 4.1 stars over 5 and the rating was based on 57 reviews.

As you can see it has an average rating is really high, and it's founded on a very high number of scores, so we may say that the evaluation is quite credible. If there are many people who bothered to evaluate when they are pleased with the service, it works.

As you know, we do not usually stop to write scores when they are correct and we usually do it only if we have had a problem or incidence...

This Florist belongs to the category of Florist.

Where is Black Iris Florist?

REVIEWS OF Black Iris Florist IN Virginia

Victoria Headden

I had a wonderful experience with my flower order. Todd went out of his way to ensure my bouquets were perfect. I asked for some very colorful roses and also some unique fall features in my arrangements. He went over the top. From deep burgundy berries to gorgeous fall colored orange roses, gilded eucalyptus to the special ribbon color he helped me pick, my order was above what I asked for and was worth the money. I would use this company again. I recommend them and also think they take time to provide the colors and dynamic that matched my party theme.

Gary Simon

Black Iris provided the flowers for our recent wedding, which was planned around a peacock theme. The flowers were absolutely stunning, in shades of white, blue, and purple, with peacock feathers included! In addition to our centerpieces, my wife had a gorgeous bouquet and matching flower comb, and we had fresh flowers on our cake. But the showstopper was a huge peacock adorned in flowers on our sweetheart table - it was gorgeous! Many of our guests commented on how beautiful the flowers were. They really tied the theme together, and we can't say enough about how impressed we were with Black Iris. We highly recommend them for any occasion where some "wow!" is needed!

Carolyn Cooper Crutchfield

Jen is AMAZING but the overall experience with this company was not great. Our conversations and the photos I provided didn’t match the contract. And the bouquets they first designed didn’t match the contract or the photos. The corsages were mounted on cardboard that was extremely hard to pin and bountieers didn’t last - with one losing its flower before the actual wedding. The bridesmaids bouquets were riddled with pins poking their hands and my bride bouquet was browning as I walked down the isle. Lastly, the contract stated that they would deliver, set up and pick up after the wedding. On the day of the event they informed our wedding planner that they had quoted us incorrectly and wouldn’t be picking up after - forcing her to return all items the following day. Failing to follow through on a contract that they wrote AND signed says plenty about the type of company they have chosen to operate.

Karen McDaniel

Buyer be ware. ..terrible is not strong enough of a description for this florist. My daughter who is station in SK went to their website for Mother's day only to not have the flowers & chocolates delivered on time, but they died in days. No chocolates and it took 5 1/2 weeks, 12 emails, 3 phone calls to get their 100% guarantee. Basically had to push calling the news station to get a response. Replacement bouquet is even smaller than the other and no chocolates but supposed to include extra flowers. ...what a joke!

Susan Longware

The funeral flower we ordered for my mom where amazing and the customer service was out standing.

Dorian Turner

Great service and very accommodating to my needs for my wedding!

Zach Althoff

Used them not out of choice but because they were associated with the venue that we chose for our wedding. They acted like they had our money already from the beginning. Completely ridiculous way of handling their customers with no customer service, no choices and absolute rudeness. Stay away. The flowers and tablecloths were nice enough but for the price/experience, it was the worst money we spent on our wedding.

Leslie Cregar

They did my son and daughter in law's wedding and the flowers were absolutely beautiful. My son requested a gardenia boutineer and it was the most biggest and beautiful one I have ever seen. The owners are the best and really go out of their way to make their brides happy but also their everyday customers. Great Great and professional company. Thank you for all you did for our family.

Kyle Cregar

Loved it. Good price for things and love the services they have for weddings.

Kristin Shockley

Black Iris Florist made an amazing arrangement for us and it was so beautiful! Just want I wanted and great to work with. :) Thank You!

Kelly Cunningham

If I could give zero stars I would! I will make this well known! I had chosen Black Iris floral out of Lynnhaven mall to do my Florals, I called and had gone in to personally talk to the owner. He assured me that he would have a quote to me ASAP and would like to get it done for me ASAP. I waited for the quote and after not hearing from him after a couple days I called he promised me the quote OVER AND OVER AGAIN! (Literally calling everyday) Finally promising me he will have it to me by Monday or Tuesday. That was after talking to him on Friday of last week I called Wednesday morning after not receiving anything and he said he has had a lot of funerals so he would get to me by the end of the workday. Today is now Friday and I have called him and asked him what’s going on and he told me to find a new person and HUNG UP ON ME!! YES, HUNG UP ON ME

Thomas Bateman

Kimberly Horne

Gorgeous flower arrangements for our son's rehearsal dinner. Very professional and pleasant staff

Thomas Ray

Great customer service and amazing designs!!

Denise Hanks

ToBe ExZach

Brandon Siegert

True professionals! They certainly aim to go above and beyond for your big day.

Christi Nickerson

My wedding was May 19, 2018 and I am STILL trying to figure out why so many things went wrong. I was supposed to have a beautiful arrangement on my sweetheart table. The focal point you’d think. It was bare with no arrangement. When I emailed black iris about this their response was they made the arrangement and are unsure what happened to it and after I provided photos showing a bare table only then did they then say yes clearly it wasn’t there but they had no idea what happened to it. There was supposed to have floral garland on the head tables but was just greenery (and I believe to be fake). My contract stated lighted floral poles for $1200, I again believe this to be fake greenery (I have pictures showing it looks thrown up and sloppy and just left to fall and lay there) and there was definitely no flowers and no lights. I even provided a picture from there website of another wedding this had been done before and ironically can’t find anymore on their site. When I emailed black iris about this they responded it didn’t look like the pictures when they left the building and in a phone conversation with Todd, the owner, he told me the venue would have a fit if they hung the way they had done before and that’s why it wasn’t done like the pictures. (Helloooo then don’t tell me you can do it!!) The memory table was supposed to highlight my deceased father in law with a clear block to have him stand out, this did not happen. Tool was to be wrapped on isle way as I walked down the isle, there was no tool. Most of the groomsman don’t even have one picture with their boutonnière’s on as they were all falling off even before the ceremony started. My huge beautiful floral arrangement that was on the buffet table had to be removed by the caterer in the beginning of dinner because it almost fell on a guest. When I emailed black iris about this their response was the table must not have been sturdy. I paid for votive candles on every table and LED lights on 5 guest tables and lanterns on cocktail tables from them and none got lit! They are saying this was someone else’s job to do. The throw bouquet no one could find and their response to me regarding this was that the caterer knew where it was and should’ve told me. Do you see a pattern here? It was never their fault! So they say! These people used to be friends of my mothers in the business. The only reason i went with them is because she said I could trust them. Well since this mess stress and tears which still continues as I try to get reimbursement from Black iris on promises not kept, my mother and the owners are no longer friends and are refusing to communicate with me. They have passed the buck to a lady named Jennifer who I have never spoken to, never emailed me never sat in on one of our meetings no nothing. But her email to me said Todd and Jason will not be communicating with me any longer but that she would be relaying information. Extremely unprofessional and the biggest slap in my face so far in my opinion. Wow! If they are going to treat their “friends” this way, how do you think they will treat you? Do yourself a favor, go with the other company, I wish I had!

Martina Essert

Black Iris provided the flowers for my brother and now sister in law’s wedding. The bride’s bouquet of garden roses was noticeably brown not only in person but in all of the wedding photos. Bridesmaids bouquets had ribbon nicely wrapped around the stems, the one downfall being the pins holding this ribbon in place were poking outwards and stabbed all of us. Boutonnières were mounted on cardboard, making them next to impossible to attach to the parents, not to mention trying to attach them to the very young ringbearers (their boutonnières did not even make it down the aisle). Overall very disappointed. It seems they must have made an honest effort to make every facet as underwhelming and dysfunctional as possible.

Daniele Dagostino

Amazing staff great prices. The flower arrangements are very fresh and beautiful. I would highly recommend xhecking them out

Caroline Luxhoj

AWFUL AWFUL AWFUL!! My entire experience with this florist was a nightmare. Very difficult to work with - I had to remind him that it was my wedding not his. Worst of all he failed to provide the only service I was excited about - string lights - seriously not a single light! When I asked for my refund for that service they gave me a condescending response and eventually stopped responding. We had to sue them to finally get our money back! Oh by the way he also threatened us once he found out about the lawsuit! Seriously you'd be better off with anyone else!

Britnee Taylor

Michelle Babington

I ordered a Mother's day arrangement for 2018 to be delivered on 5/12/18. It was supposed to be a FULL arrangement WITH a Mother's day balloon!! I paid quit a bit and was VERY disappointed!!!! First it was delivered to the wrong house and left in the heat with NO BALLOON!Then by the time my mom got them They were half dead and looked like a 3 year old threw some flowers in a vase!! FULL arrangement was NOT what it was!!! Not going to order from them again!! I have included pictures of what it looked like AND what is was SUPPOSED to look like!!! NOT A HAPPY DAUGHTER!!!

Regina Novy

This shop is a bit of heaven on earth!!! Walking inside awakens your senses as it smells amazing and the music is very soothing and relaxing.What a treat to experience after working all week. Black Iris Floral will be my new go to store every Friday!!! A big thank you to the owners who designed this Store.

Carley Shifflett

Absolutely love Black Iris, from all their products to their amazing staff! The fresh fudge is to die for and their floral arrangements are spectacular!

Terry Schueler

I received the most beautiful bouquet of flowers from a dear friend. They were absolutely breathtaking! I will definitely use Black Iris for my future purchases!!

Maria Herzog

Not only do I love to shop at their location inside of Lynnhaven, my husband has also sent me several very beautiful arrangements. They even did the flowers for my daughter's wedding and my granddaughters birthday party. I have never been disappointed and love the owners at Black Iris.

Larry Romaine

These guys did my wedding. The owner worked directly with us on what we wanted for the theme of the wedding. They did a great job of giving us ideas on colors and center pieces. Everyone at the wedding kept commenting on how beautiful the flowers were. I'd highly recommend them to anyone for their wedding.

Alejandro Ramos

I sent flowers to my aunt in Virginia Beach. She loved them so much and couldn’t stop gushing over how beautiful they were! She bragged about them all over Facebook! Thank you for making me the favorite nephew!

Michael Baxter

Attention to detail and excellence is what makes Black Iris Floral Events stand above the rest when it comes to wedding, event planning and floral design. Todd, Jason and their team of event professionals will make sure your event is memorable and magical. If your are looking for unique gifts and decor you must visit their Lynnhaven mall store. You will find something unique for everyone and every occasion. Fresh floral arrangements and tasty treats can be found at the Black Iris retail location in Lynnhaven mall as well. Recently, for my grandmother's 100th birthday, Todd personally created an arrangement that was perfect for the event. We picked up some fresh fudge as well for the party and it was almost as popular as my grandmother. I can't say enough about how awesome Black Iris Floral Events is and how happy we are with their service.

Kiara Parker

I used Black Iris for my wedding back in September and I could not have been happier with the outcome with the entire process ! Everything from planning to service was more than I’ve ever dreamed of and my wedding was the best day of my life because of it. I loved Jennifer, Todd, and Jason and I could not thank them enough for my amazing night. I know there’s reviews on here that say otherwise, but I can’t even fathom how anyone can have a bad experience with Black Iris!

Courtney McGhee

Black Iris is amazing. I can not say it enough how much I loved the arrangement they did. I will definitely use them again. I got so many compliments from friends that saw my flowers.

paige Flores

Thank you for the lovely gift basket

N Gonzalez

I had my consultation & cant wait to see the set up on my wedding day! The way they described the set up & pictures I saw let me know Im in good hands!! Thank you!!

Eric Scott

Absolutely best florist in the area and there shop is amazing!

Girlie Lex

This is a great florist in Virginia Beach. I love their shop inside Lynnhaven Mall. I highly recommend them to anyone in need of wedding and special occasions flowers. They will work with your budget and you won’t be disappointed.

Margaretta Rainey

Shantelle Hunter

I work for RK Subaru and have a customer stopping in today from NC to take delivery of her factory-ordered 2019 Subaru Ascent. Sadly, she is also attending her aunt’s funeral today. I wanted the vehicle delivery to be as happy an occasion as possible given the circumstances, so I went on the hunt for a nearby florist to quickly grab some flowers for her. I walked in expecting to find an array of pre-made arrangements. Instead, I met Matt and Todd who were extremely accommodating, friendly, and expeditious in meeting my requests. The arrangement was gorgeous, tasteful, and affordable! It was prepared within 10-15 minutes with no appointment and I left absolutely stunned by their thoughtful customer service! Everyone at our dealership thought my boyfriend had flowers delivered to me and all stopped dead in their tracks to compliment them!! They are so fragrant that my whole corner of our department smells amazing! I am beyond grateful for their services and highly recommend Black Iris to anyone looking for a wonderful experience!

Lisa Jaggers

Todd Pickett

Excellent service. Needed to get flowers to my daughter who had a bad day and needed to know that she was loved. I called Black Iris Florist and they were able to help make my daughters day.

lauren pacheco

If there is a way to give Zero stars I would.

Ranada Lewis

ronaldo cruz

The best flower shop to go highly recommended, very creative , great designs in every occasion they always made me happy and satisfied my wife loves every flowers I gave to her!! Thanks Black Iris Florist team!!

Sarah Williams

Terrible Experience!! - When we politely complained they asked if my husband is military and for his commanding officer's contact!!! My wedding was scheduled for the week that a hurricane hit so I had to move the date. All of the vendors were very understanding and accommodating except for this one. They said that they had already ordered the flowers (a week ahead of time) and therefor informed me they would be charging me full price, and when I rescheduled I would pay just the cost of the flowers (a whopping $144 for 1 dozen roses and some smaller blue flowers- raw flowers do not cost that much! ). They are, after all a flower shop- hard to believe they couldn't have just been nice and just put the flowers in the shop to sell instead of charging me. (its not like the caterer charged me for the cost of all the food!) Anyway, I would have even been happy to split the cost of the flowers and call it a day. However I understood, and I was satisfied enough to pay the TOTAL cost of the flowers again later ($144) and just take them home with me to enjoy. The total cost of my order was ~$275. Since I had already paid in full the $275, I asked when I could pick up the raw flowers from the shop, since I was having to pay for them anyway. They informed me that they were closing the shop that day, and probably would not be opening for another several days so I could not pick up the flowers - Even though they were making me pay for them. So basically they were telling me that they could not perform per contract because they were closing the shop for the rest of the week! At that point I asked for either a full refund since they could not perform per contract, or that I pick up the finished bouquet on Saturday per plan. So suddenly they decided that they were able to have the flowers ready for me on Saturday. When I went on Saturday they were hurrying to throw my bouquet together at the last minute. I asked for a manager and politely explained that I was not happy with my experience in that I was forced to pay the full cost of the flowers and yet had been told I could not pick them up. The managers, two men, got very defensive. He started talking about how his shop had flooded and there was nothing he could do about it. While that is very unfortunate that his shop flooded, that is not the customers fault if you cannot perform. They continued to interrupt me every time I talked, started waving his finger at me, and raising his voice. I asked him to stop pointing his finger at me. They told us that they had cameras all over. My husband was standing by quietly, and simply chimed in that we did not want to be confrontational, just wanted them to understand our grievance. The two men suddenly turned on him and asked "are you in the military?" I said "why does that matter?". We decided to leave as we didn’t feel like they were listening to us at all. We felt they were being very unprofessional and beginning to be threatening in nature. We mentioned we would be writing an honest review of our experience with the company. He told us we couldn’t do that and he has lawyers. As we were leaving he shouted after us "what is your commanding officer's name and number?" I felt like he was trying to use the fact that my husband is military against us. Interpret this how you will but we had a very terrible experience with this company!!

Arron Ford

Mike Crockford

I love coming to this shop for gifts, decor and floral. My wife loves the flowers I buy from here. Also, the staff and owners are very personable; I am always greeted by name!

Gavin Binner

Kay R

The staff at Black Iris is very professional, accommodating and they guarantee to deliver an amazing presentation for the most important day of your life! Black Iris takes over the worry and stress of wedding planning hands down! They not only offered us the most amazing and magnificent flower arrangements and linens, but they can also add the most intricate finishing touches from votive candles to rustic decor to complete the look you are going for. Highly recommend Black Iris for your special day! They have a convenient office in Richmond Va as well and were a pleasure to work with.

Ashley Pittman

UPDATED [1/9/17] TO ADD: Spoke with the owner(?) Not sure, was stressed getting out the door in time after rearranging my flowers into a smaller vase with a tray of food, in the snow... Apparently there's a 100% satisfaction guarantee. I'm waiting on a delivery of another arrangement once the roads are safe for travel. Happy to have it handled in a quick fashion, might be willing to purchase from Black Iris again. COMPLETELY disappointed in my arrangement! Received it yesterday with half of it drooping, added water like the paper sent with it said. Woke up today to find the half droopy part completely drooping and no idea how to fix this before I planned to gift it to my recently widowed friend today. Will update my rating and review after I receive a message or call back from this company. SO DISAPPOINTED!

Joseph Hevia

Flowers were so beautiful. The colors were perfect for Thanksgiving plus I got them the same day I ordered them.

rebekah huie

I initially ordered an arrangement for a friend's birthday. The arrangement she received was pretty but was not up to par with the image on the website of what I had purchased. While I know that the images on the website are not always going to be an exact replica of what is produced (based on availability, season, etc.) I felt that it was still very much sub par from what it should have been. I wrote an honest review expressing my disappointment and was contacted by the florist and they apologized for having to use lesser quality flowers based on lack of availability, and sent a second arrangement the following week at no charge. I was very impressed with their customer service (customer service got an A the first time around as well). I am not the type to complain or be overly critical and am very appreciative of how they handled the situation. I never would have expected or asked for a duplicate arrangement, I probably just wouldn't have used them again. Now I will definitely use them again! Thanks so much!

Carmen Curry

Best place to get any floral arrangements and gifts! They do amazing centerpieces and floral work I won’t go anywhere else for my floral needs! Love, love, love them!

Jennifer Cregar

I love Black Iris Floral Events and will use them for everything and anything that I can! They are super awesome and know what they are doing!

Brandi Chandler

Damian Roudebush

Awful florist who apparently don’t know how to follow instructions. Asked to deliver flowers on Monday to her work so she could have them there at her desk and enjoy them but they delivered them Friday afternoon. And I paid extra for a special vase that they were happy to take my money and not provide. Then when I called to complain they said they would go back and REMOVE the flowers from my fiancée and re deliver on Monday?! Are you kidding me! I almost couldn’t stop laughing cuz I thought they were joking! I talked to a supervisor who said they would make up for it and an hour later my fiancée calls me to say the delivery guy just came and took her flowers away!!!!! Outrageous! DO NOT USE THIS FLORIST THEY ARE AWFUL AND SO DISRESPECTFUL!

Mary West

I needed a gift basket for the Thanksgiving holiday to bring to my sister's house as a thank you for having us. The people at Black Iris were so helpful and helped me pick out the perfect gift. I enjoyed my experience and will continue to shop there for many other occasions! Sincerely, Mary.

Vanessa Colon

Wanted to Thank Todd and Black Iris staff for partnering with our store for an Exclusive event, they provided table linen and Floral Arrangement for our table centerpiece and not only was it beautiful and a great addition to our event but the customer service was great as well!! Beautiful work!

Business Hours of Black Iris Florist in Virginia

SUNDAY
11AM–6PM
MONDAY
10AM–9PM
TUESDAY
10AM–9PM
WEDNESDAY
10AM–9PM
THURSDAY
10AM–9PM
FRIDAY
10AM–9PM
SATURDAY
10AM–9PM

PHONE & WEBPAGE

Black Iris Florist en Virginia
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