I ordered flower arrangements for my mom's 80th birthday last week. There are pictures on their website, but no prices, so it is difficult to understand what should I expect for the money spend. Spoke with Jackie originally and tried to explain over the phone what kind of arrangements I would like for my mom on this important day. Communication could be better for sure, I asked if Emily, the owner that was supposed to make the arrangement and Jackie told me that I should trust her completely, could at least send me a photo of the arrangement before delivery and call me to clarify.. I just paid $100 with delivery and was counting on them to do their job and at least to communicate to me via phone or email. Well, had to follow up myself, Emily never called, no picture sent, after my brother sent me the picture I would say it is an ok arrangement but does not worth the money I paid for. Just a suggestion to communicate better, add prices to your website and maybe ask if there are flowers that people might be allergic for especially when you tell them that this is for 80 year old woman. I told mom to throw away lilys. Very disappointing experience. I don't mind to pay, but at least let me know in advance what to expect for almost $80 bouquet. This is not the first time I am buying flowers in my life, and it is surprising to me to see that flowers in Vermont can be so much more expensive than in New York. Andrea, hanging up on me like that caused one star less on my review. Not the best customer service by far. Again, very disappointed and would not recommend. Ninel
Update as of August 29th: checked my credit card statement, apparently they charged me $25 for delivery again and total came out to $132 when I agreed to pay $100 with delivery. Not trustworthy business.