Reviews of Mockingbird Lane Florist (Florist)

dwayne Stewart

It was fabulous. They did the arrangements for my mom's 90th birthday and I recommend this florist for anyone. Everyone loved the design and colors they prepared.

Edgar Arellano

I ordered these flowers on their website for delivery a week before Valentines day, they promptly contacted me via email and said they're aiming to get get all their deliveries in before 5pm on Valentines day. They got to my girlfriend by 10am, awesome! The flowers were livly and very nicely arranged. Support your local business and order from these guys!

ramiro torres

I used this store for more in10 years never have problem for delivery or payment I recommend for any occasion

mari warren

I have received flowed from them twice in the last few months, I have to say the arrangements are absolutely beautiful and the flowers last forever. I can honestly say I have never been so impressed by flowers. Great job, I can tell this is your passion! I will for sure refer you

Jason Redd

They can't seem to get their orders right, ordered one thing and received something else. Saying it's a mistake doesn't fix the problem that I didn't receive what I ordered. Mistakes happen, but you fix your mistakes, telling me they can't fix it the same day isn't ok. At least they comped me for the cheaper arrangement. Learn to quality control.

Valerie Heart

Gorgeous arrangements affordable prices

Keyser Soze'

Nicole is the best !!!!!! these folks bent over backwards to help me make the day special for my beautiful wife!!!

Elizabeth N

The flowers were beautiful but they were supposed to be delivered (I paid the delivery fee) on a Saturday and they were not. In addition, I had to call the shop on Monday since they are closed Sunday to tell them it wasn't delivered. Then, they offered to deliver again but if they couldn't figure it out the first time and claimed they called the contact but I spoke to them and there was no phone call. I had to call someone who lived in Dallas (I do not) to pick them up and the option of having the delivery fee removed wasn't even offered let alone comping me for a Monday "delivery" versus Saturday. I'm disappointed with the customer service and will not use them again.

Carolyn Giles

I have used Mockingbird Florist for about 30 years and I have NEVER been disappointed. The flowers are always fresh and delivered when requested. One of the main things I love about the cut flowers is they don't just use cheap flowers, but add some unusual flowers and the colors always complement each other. I will continue to use Mockingbird Florist for all my needs. I also would, and have, recommended them to family and friends. They also have great customer service. Thanks to the crew that makes every shopping experience a pleasure.

Gracia Kennyta

Friendly service at Joy's and she answers your questions as asked. Provided pictures of a terrarium and asked for a similar custom made one to be given as a gift. Was delighted with the finished product and will return again for more! This will be my new go to florist.

Walker Drewry

Grade A Service!! I got some flowers as a surprise for my wife that I was going to deliver to her school. Two minutes from there, a guy cut me off pretty bad. I slammed my brakes to avoid hitting him (successful), but the flowers flew out of the seat and went everywhere. Mockingbird Lane Florist told me to bring them back and replaced them with a fresh batch, free of charge. Even had a replacement note typed up waiting for me when I arrived. I will never go to another florist as long as I live in Dallas.

lynne fenderson

The flowers were delivered on perfect time and its looks good and fresh..

Caroline Dry

Brenda was the best! Very helpful with reccomdations to keep within my tight budget, while not sacrificing the beauty of my wedding flowers.

Angela Hardt

Mockingbird lane florist is amazing. My sister had a bad weekend so I wanted to deliver her flowers. They were able to create a beautiful bright bouquet of flowers and have them delivered same day. The flowers were in perfect condition. My sister was so happy she cried. I will definitely use them again!

Juan Baltazar

Staff was very helpful. Variety of flowers to choose from. Definitely ask for their opinion on what is the best flower/combination of flowers for said occasion.

Darryl Love

I've recently had the most wonderful woman come into my life (Leanne, you're so incredible!!!), and this excellent shop helped me to make her day! Ty is the gentleman who styled my arrangement (which Leanne LOVED), and he got it there quickly- before lunch! This will be my florist from now on. Thanks to Mockingbird Florist for a job very well done!!

Mustafa Eldeeb

Beautiful and fresh connection of flowers and friendly treatment. They even have signs with different roses with different meaning. Highly recommended.

Corey Wright

I ordered the XoXo and had it delivered to my girlfriend the day before Valentine’s Day. She noticed that a few of the flowers were either bent or completely broken. Some were even shriveled up. I am highly disappointed with what I saw. It is definitely not worth the price I paid. I wish I could upload pics but I can’t.

Wilhemina Ausherman

Gorgeous colors, great variety of all different florals and non-florals and it shipped within 1 day. Great quality, great price, fast delivery. I can't say enough great things about this florist!!

L M

$100 for any type of flower lei (starting price) That’s overpriced by at least $50 and I know this because I am Polynesian AND I grew up making leis so I know for a fact this shop is overpricing simple arrangement that requires very minimal labor. I had to try my best not to laugh at that price

Nadia Egbunine

Professional, kind, patient and knowledgeable….these are just a few adjectives which best describe the staff of the Mockingbird Florist in Dallas, TX. Hailing from the east coast, I chose this florist by chance today after surfing the internet. Since impressions are lasting, I must say I was delightfully pleased with the service rendered and the quality of the product. Albeit not in my immediate proximity, I must say that the Mockingbird Florist is the best and will continue to be my go –to-florist.

Tim Net

Terrible selection

Trey Andrew Thompson

Very blown away by the quality of service of the flowers. I purchased my mother an arrangement for her birthday. She was blown away. Quality service and quick turnaround. Exceeded my expectations. Will definitely be back !

Kurt G

Would not be willing to send out two different vases for the flowers for my mother and my aunt unless I spent $100, lots of other options in the Dallas area might want to try someone else first

Cristina Longoria

They couldn't deliver on time and when deliver roses were not flesh at all. I can tell the arrangement was old. Not ordering from them anymore.

boos bbq

I work for a large medical campus and they ALWAYS make me proud that I use them.

Eric Newton

I called Mockingbird Lane Florist at noon three Saturday’s ago and requested for a nice arrangement of their recommendation to be delivered to The Village to surprise my girlfriend. At 3:00 PM the florist called me stating they attempted a delivery, but that she was not there. My girlfriend called me shortly after thanking me for the gesture and informed me that she’d left for the day to see a friend in Fort Worth! (I should have made sure my girlfriend would be home before trying to surprise her, dumb and lazy mistake on my part!) I would have been fine with them leaving the Bouquet at her door as I didn’t insure she’d be home. Mockingbird Lane said they’d either completely refund the order or deliver a fresh arrangement when my girlfriend returned at no extra charge. We coordinated a Monday late afternoon delivery and my girlfriend was extremely pleased with a beautiful bouquet!

Zach Tyler

Blown away by how great of a job they did on my boyfriends bouquet. I called asking them if they had a specific flower and to incorporate those flowers into a bouquet. Completely exceeded expectations and I got it for a GREAT price. I would highly recommend this shop to create any floral arrangements

Rudi Tufino Garcilazzo

bad customer service when ordering from phone. Poor quality in roses, long stem roses did not last over 4 days. Delivery service was a disappointment, they delivered roses separate from the other gifts, ruining the surprise.

L Moore

Thank you, John, for assisting me with a recent phone order! Your expertise, recommendations and superb customer service are MUCH appreciated! Laura Olive Branch, MS

Jon Gard

Amazing service and quality! Roses were stunning. When recipient wasn't home on delivery day, they tried multiple times and then took the flowers back since it was over 100 degrees outside (most companies would just leave them to be ruined by the heat). Delivered them successfully the next business day, including the delivery driver waiting with the flowers in his truck for ~30 minutes until my wife got home! Exceptional service and couldn't have been happy with the quality.

Teresa Jeffus

Awesome job Peggy and Betty! Thank you so much!

Joe Crain

Beautiful arrangement! My girl and her coworkers were very impressed!

Jeff Skerritt

They have a super friendly driver (in a company van) that likes to block driveways. When you mention to him that he shouldn't block driveways, he responds with "f*** you". That's a great business model. Hope that's not how this place talks to their actual customers. If I ever need flowers, I know where not to go.

Sonny Thai

I ordered flowers on a Sunday and they delivered a perfect boutique on Monday. I will definitely use their service anytime I need flowers delivered in Dallas. Working with both the online forms to order and even receiving updates from the delivery guy was top of the line service!

Robin Weaver

From start to finish, MLF was kind, courteous and delivered as promised! Bobby is wonderful to work with. Highly recommend!!!

DiaNativeTexan

A GREAT BIG THANK YOU to Rebecca! We appreciate your detailed attention to a same-day delivery for us. Mockingbird Lane Florist provided professionalism that helped reflect our own business' desire to show our own customers that we appreciate their business. We'll call upon you again.

Jarratt Willis

The recipient said they were the best flowers she had ever received. These guys were having a slow day apparently, and put together a pretty awesome Easter/Springtime bouquet in 10 minutes after I asked about a product that was on reserve. Really great service, really great product.

Blake Cullum

The arrangement I ordered far exceeded my expectations. My wife was stunned with how they looked!

Drew Johnson

Ordered flowers for my wife at 6 PM on a Friday and her flowers were delivered by 11 AM on Saturday! Great, fast service and friendly & efficient staff. Beautiful arrangement too- my wife loved them!

Ramsey Timmons

My husband surprised me with a stunningly gorgeous arrangement from Mockingbird Lane Florist. It is so elegant, grand and brings a smile to my face when I look at it. I received the Helena upgraded. I have received compliments and my friends want these for any occasion! Thank you so much for this masterpiece! -RBT

Robert Gandara

First time I ordered flowers, I was ordering my phone hung up called back and the lady told me that I had been rude to her employee so I apologized and told her what had happened she still sounded like she was irritated after apologizing so I told her I still wanted the flowers and she asked which ones I wanted and I told her I asked her how much it was she told me the price and I told that the price was different on her ad she asked me if it was the one on line I said yes so she said ok so everything was set up gave her my information and after about two hours I checked my card I realized that she had overcharged me she hadn't sold them to me for the price that was listed, and I apologized a few times about what had happened.

Annie Griffeth

I cant say enough good things about this place. The people who work here are wonderful! And the arrangements are beautiful and creative. Highly recommend!

Willis Chafuhse

I’ve been buying flowers from here for years. Best flowers, fresh and beautiful

William Pablo Luis

Amazing i was in awe as i looked around the smell was just something so welcoming i came in for two simple roses i was welcomed so kindly i felt dumb asking for just that after seeing everything else i will be coming back more often. Thanks Israel you made my day thanks for your help

Monica Castellano

SO overpriced! You'll have better luck st the Kroger right across the street.

Dwight Gentry

The Flowers looked Incredibly Beautiful and the price was also incredible . Mockingbird florist is my new go to florist for all my wife's flowers. I like to send her flowers Just Because and these are just beautiful. There were no old, brown or dim colors in the entire arrangement.

B.G.

This by far is the worst forest they will lie instead of just accepting the fact they messed up. A courtesy call would have been acceptable don't take on more than you can handle learn your level. Because of you nothing else will change my mind.... Thanks for a great day....

Rachel Bruno

I ordered an arrangement for a friend whose daughter passed away suddenly. I asked for something bright that would remind everyone of her smile. They definitely delivered. The flowers were perfect for the situation and I feel they went above and beyond putting the arrangement together. Customer service was great as well, on the phone and in person! Would highly recommend Mockingbird Florist!!

Scott & Katie Frederick

They have been my florist for years and never disappoint. Most recently they provided stunningly beautiful arrangements for a VIP reception. Everyone was just blown away by the arrangements. They were just the right mix of traditional beauty and modern edge. Thank you for making me look good.

Lisa Wilson

I have used them many times, they are the best!!!!

Khanna Petrosyan

They may have nice flowers but this is second time i try to deliver flowers and they wait until end of the day to tell you that they will not be able to deliver the time promised. The biggest problem is the customer service.....I DO NOT recommend this place, unless you are wanting extra stress in your life!

Patty Campbell

I spoke to Rick twice,( the floral designer) and both times my arrangements were unique, one of a kind, simple, elegant, tasteful, magnificent, AND delivered the same day. My friends were impressed to say the least, and my friends know and appreciate floral design!! I live in FL and have 2 great friends in Dallas, I wanted a local florist to get my business instead of some internet flower place. I am OCD and a perfectionist and I have to say that Rick spent with me on the phone and "listened" to what I wanted. I can't tell you the last time my expectations were exceeded, it is longer than I care to remember. If you love someone and want to make a great impression, talk to Rick and let him take care of you. This place even impressed me, and my friends, which is next to impossible to do. THANKS Rick!

Ben C

I have ordered flowers from this place for years. I called today to order flowers and the woman that answered the call was kind of a rude person. I asked a few questions she didn't like that. I asked what happened to a certain person she said they were no longer there and I could tell from her rude behavior why. I won't be ordering from this business again going forward.

Jonathan Burnett

Very personalized service - prompt delivery. Communicated when there was an issue delivering. Arrangement was more beautiful than the website photo - highly unusual. Will use again.

Era Akers

Flowers were beautiful and fresh, good and fast service, courteous people.

Stephen Hale

Awesome...Just called in an order for my 2 year anniversary with the love of my life and sent them a picture of a previous order... Matched the Price and Service, both with ease!!! Must Use!!!

Staci Matthews

My twin sister's friend wanted to send her flowers and I sent him a link to an arrangement here and they were AMAZING!!! I was sent flowers the day prior, same price point and hers blew mine out of the water. In fact, mine died the next day and arrived wilted. The other company didn't care AT ALL. We work together so I can at least smell and see her amazing flowers but I have a bit of sadness over it. I am trying to give hints to my significant other so he uses Mockingbird Florist the next time as he send me flowers a lot. Fingers crossed since Floral Concepts ruined mine :(

Marion Hood

I have used Mockingbird Lane flowers several times now for funeral flower arrangements and have been blown away with the quality and unique pieces he personally builds. He's also very accommodation with last minute requests, friendly and his prices very reasonable. I'm happy to have found a new florist to meet any of my floral needs.

Matthew A

Nice selection in the cooler. Young lady working there helped me choose a nice arrangement for the ol'lady. Best to order ahead of time by phone or online.

Andrea Scobee

So its Valentines day. And the flowes that she got were completly incorrect. I ordered orchids and she got hydrangeas and roses(much cheaper package as well) So I call the store and the guy tells me the he will have the wrong ones picked up today and the right ones will be delivered tomorrow. OK any other day I would have probably been ok with that...but its VALENTINES DAY! So after asking to speak to the manager and getting denied that request because he just wouldnt speak to me, I was told that they would refund my $12 delivery charge but they would still pick up the wrong ones today and have the right ones delivered to her tomorrow at home. I have used this company several times and that is all they are offering for their pretty big mess up?!! That will be the last time I ever use them. HORRIBLE CUSTOMER SERVICE!

Carol

I was extremely pleased with the floral arrangements created for my daughter’s wedding brunch at the Dallas Arboretum, a premier ornamental garden in our nation. I wanted our inside arrangements to be as special as the outdoor gardens. When we first met ti discuss my general plans, John provided excellent floral ideas. I gave him flexibility in the final design based on flowers available the week of the event. I couldn't have been happier. The flowers were admired by guests and Arboretum staff alike. The prices were reasonable. And they delivered at a specific time to align with my venue rental. I had never used them before, but now Mockingbird Lane Florist is my florist of choice.

Fred Abban

Rebecca was MOST HELPFUL, they had flowers that weren't even in SEASON! I'm an avid Pro-flowers user because of how simple they are, but I've made the switch to Mockingbird at least for as long as I need a delivery in Texas. These guys are awesome, and their service is great. I'm left really impressed! Thank you Rebecca.

Just Dooit

Your driver who was at Keller Springs Rd and DNT @ 3pm on Nov 9th should NOT be representing your company behind the wheel. Besides not believing in blinkers to indicate lane changes, he rejects mirrors of any sort, preferring to drift lazily into other lanes. I watched him do it 3 different times, 2 of those times the lane was already occupied, by me. His response to a friendly "you're about to hit me" honk was a blare of his own horn and swinging the rest of the way into my lane, running me to the shoulder. Absolutely fantastic.

Gary Hicks

I wanted to be sure I got fresh flowers so I went in to order roses for our anniversary and then picked them up the next day. I know roses do not seem to last as long as other cut flowers but I was disappointed when they started crashing after 4 days and were totally dead after 6 days. I went back in the store to complain in the hopes that I would feel better if I got it off my chest and maybe would receive some type of credit. I talked to Misty at the store and she very patiently explained their guarantee for cut flowers was 4-5 days and how the wild temperature swings were really affecting the flowers. Then she really surprised me when she said she wanted me to be happy and gave me a fresh dozen long stems to take home and replace in my arrangement. She didn't just hand me the flowers - she went to the back and arranged them in a beautiful bouquet with a red ribbon so my wife would be impressed. Nothing like good customer service, a satisfied customer and more than anything a happy wife!

C. A. Engleton

I stopped in for a consultation for wedding flowers and was told that the staff was busy doing paperwork and to call and make an appointment. The "Staff" couldn't even come out and tell me this herself. She sent someone else. I understand being busy. Hope they have enough paperwork from other customers who just didn't take a chance on stopping by because they've seen their business on the strip of Mockingbird for decades and had visited their website and just wanted a few moments of face time with someone to help point them in the right direction when it came to choosing a florist for their wedding day. Because Mockingbird Florist won't get my business, nor any referrals, but they will get this review. In the words of Maya Angelou - people will forget what you said, people will forget what you did, but people will never forget how you made them feel. Thanks for making me feel like I wasn't worth your time or effort.

William Rubin

Called Florist late in the day to get flowers delivered to funeral home for a friends service.They had minimal time to get there. I was assisted by Denise and she was very professional,understanding and pleasant.Took our order and flowers were delivered as promised.Thank you to her and to mockingbird florist.

Veronica Berry

I have to give Mockingbird Lane Florist staff Kudos!!! Because of an error on my part flowers were not ordered prior a funeral service. This is something that I normally do a couple of days ahead of time but got so busy that I forgotten. It was the night before the funeral that I realize my error and Mockingbird Florist was closed. Needless to say I did not sleep that night. I got up and started calling Mockingbird Florist at 7:59. I know the person the other end, which was Rebecca the manager probably thought I had lost my mind. She patiently listen and when I was finished told me to hold on while she check to see if they would be able to get the flowers delivered before the funeral which was 11:00 that day. Well to make a long story short the flowers were delivered before the funeral and they were beautiful. To the staff at Mockingbird Lane Florist THANK YOU SO MUCH!!!!

Zachary Otto

THANK YOU Mockingbird Florist!!! I don't normally write reviews, but i was so impressed with the service I received, that i felt obligated! This is the second time I have ordered threw them and both times the flowers have be SPECTACULAR and delivered on time! My beautiful girlfriend deserves the best and that is what she got from the flowers at Mockingbird florist. Thank you again, I will be coming back!

Carolyn Tillery

The only florist I use! Whether I want a small bouquet, need an artful centerpiece, something unusual for a photo shoot, or a giant masterpiece for Tablescapes, John and his team NEVER disappoint.

Gustavo Montero

Great prices and great selection. Top of the line costumer service.

Laura Gail Steele

Job well done! The flowers for my sister's Christmas party were just exceptionally beautiful. Thank you so much. And everyone asked where they came from! They were just the hit of the party! My sister was overwhelmed. So I want to thank you so so much for the outstanding job you all did. And I know I ordered on short notice. The arrangements were even more enchanting than depicted in the online photos on the website! You definitely have some dedicated fans now!

Tom Wait

Rapid service, fantastic value, and gorgeous flowers: I had to place a very quick order as I was running out of cell phone reception - service was phenomenal! Order was taken rapidly and flowers were delivered within hours of the order being placed. Bouquet was BEAUTIFUL! My wife said it is the best bouquet of flowers I have ever purchased for her. Also, I feel they gave a large amount of flowers and really made a nice arrangement despite me not spending very much. I will be a repeat customer.

Lisa Marshall

Needed a beautiful, artistic arrangement last minute! Say no more, delivered by noon to a very busy location, the most beautiful arrangement that blew my co-worker away! Very professional staff, and floral designers! Thank you Mockingbird Lane Florist!!

Sunshine Mendez

Decent prices . Great variety of roses

Jacqueline Kelly

We ordered a special arrangement for a friend's 20th anniversary. By far the most stunning exotic bouquet I have ever seen. Buckets is the absolute best. Michael clearly puts his heart and soul into what he creates. My new most favorite florist EVER!!!

Christopher Jenkin

You guys rock! I expected nothing less, but you killed it on the last arrangement. This is why Mockingbird Lane Florist is and always will be my personal florist. Thank you for being my partner in life’s special moments.

B Cassell

I have used Mockingbird Lane Florist for several years. Their arrangements are always fresh and never disappoint. They also always deliver when promised. Nicole is a delight to work with and very imaginative. Betty is a fantastic arranger. Hands down the best florist I’ve ever worked with and the only one I use these days. Highly recommend...

Angie Valdez

I want to thank mockingbird Florist for the master pieces of the casket spray arrangement and the easel arrangement that was so beautiful I don't have the words to say but thank you and your staff for all you do.