SCAM! SCAM! SCAM! I purchased flowers on August 9 to be delivered to a friend in Austin, Texas on August 15, 2018. I received a confirmation that the delivery would be made my email. On August 16th, I called my friend to discover that the delivery was never made. I then called this company. The woman who answered the phone explained to me that she didn't know how to deliver to Austin. I asked why wasn't that explained to me and my money returned on August 9th when I placed the order. She then assured me the delivery would be made that same day, August 16. The delivery was never made and I was never contacted. I tried numerous times through email and phone to contact her and received no answer. After having to threaten legal action, she finally returned my email saying she would send a larger arrangement. By this point, my friends birthday is already several days in the past. I asked her to cancel the order and refund me my money. She then sent an email to me confirming the delivery that was STILL never made, and I haven't heard from her since. I've tried more times by phone and email to contact her regarding my refund, but I haven't received an answer. My friend never received the flowers and candy, and I'm still short sixty plus dollars on flowers and candy. Please do not use this service. This woman is a SCAM artist and should be brought up on charges for stealing my money. I am looking into escalating this issue with the proper authorities.