Reviews of Special Occasions Florists (Florist)

Robin Clarke

Super job for my mom and others. Unique and reliable. Flexible to our wishes. Thank you.

Kelly Copley

These guys are amazing!

barbara beatty

He was very very nice to me and did what I needed in such a short time with not much of a notice

Timothy Mapes

Very friendly and helpful

Sierra White

I HATE giving bad reviews and rarely give them unless my experience was REALLY BAD. I ordered flowers for my mom via the internet. I ordered the FLOWERING KALANCHOE plant and was charged $50. My mom received a completely different plant called a European Dish Garden (which she loved but was not what I wanted to get for her). So, I called the store and talked to the owner who chewed me out in a condescending, rude tone. He said that they didn't have what I ordered so they gave her something that he said was "better". But, still not what I ordered. When I said I was upset that no one called to let me know they didn't have in what I wanted he said, "Fine. Fine. I will just order in what you wanted, which is just one plant, and personally deliver it and RETRIEVE what we gave your mother. Will that make you happy?" I said no. If I had known they didn't have what I ordered I would have cancelled my order and ordered elsewhere. He kept talking over me the whole time saying he didn't understand why I was upset because my mom received a bigger plant than what I ordered. I kept saying I wasn't upset about that but that I got no call and was charged $50 for a plant I didn't order. At the end I was shaking from how rude he was to me I finally said not to worry about it and he ended the conversation with, "Ya do what you can to make people happy and it just is never enough. I'm sorry, (sarcastic voice) is that what you wanted?". Gah. Needless to say I will not be ordering from here again. I have never seen such terrible customer service or such a rude owner.

Jennifer Wojcikowski

EXTRAORDINARY CUSTOMER SERVICE! I have used this florist for years for my Mom who lives in Mansfield. I live in Chicago, so I have to trust that they will deliver what they say they will and they have every time - beautiful arrangements for birthdays, anniversaries, baptisms, you name it. AND, there have been times that I called the day of (in a panic because I forgot the occasion), and they have gone above and beyond to get the flowers to my Mom within a few hours. It's rare in this day and age to find businesses that give such thoughtful, caring, and personal service. Highly recommend them!

Vern Williams

Nice arrangements that last well Quick cheerful delivery

Jackie Husted

I went to Special Occasions Florist to order flowers for my father's Ceremony of Life. Being very frazzled, I really hadn't thought of what I wanted to have at the service. Lynn sat down with me and asked me a few questions about my father's life and personality. He took it from there, and put together the most beautiful arrangement for the church. The arrangement was incredible and really encompassed everything about my dad. I really couldn't have imagined anything better for the occasion. He made things a little easier by taking one of the things off of my plate at such a tough time. I would recommend them to anyone!