Reviews of Lorgus Flower Shop (Florist)

704 W Nields St # A, West Chester, PA 19382, United States

Average Rating:

DESCRIPTION

You will see the reviews of real people like you who know the products and services of Lorgus Flower Shop (Florist) in Pennsylvania area.

At present this firm gets a rating of 3.0 stars out of 5 and this score has been based on 10 reviews.

You may have noticed that it has an average rating is average, and it is based on a more or less high of opinions, so the valuation is reasonably credible, although it does not have a enough number of valuations to grant it absolute credibility.

You know that we do not usually stop to place opinions when they are correct and we usually do it only if we have had a problem or issue...

This Florist corresponds to the category of Florist.

Where is Lorgus Flower Shop?

REVIEWS OF Lorgus Flower Shop IN Pennsylvania

Jennifer McMullen

Only good for prom flowers. I ordered flowers for my wedding and twenty minutes before I walked down the aisle my bouquet was brown all the flowers had died.... The response I received was that the fridge the bouquet was kept in was to cold (my sister was a florist and in charge of keeping the flowers, so no it was not to cold). I would recommend looking elsewhere for bridal/wedding flowers. The attitude of the woman at the shop was not what you would expect from a customer service retail company you would think she would want to promote her business

Dave Gouger

I ordered the "Teleflora Party Time" flowers for my fiance's birthday. When I saw the arrangement, I couldn't believe that it was the same thing that I paid a nice chunk of change for as advertised on their website. They advertised the arrangement as 13"x13" (give or take a little, obviously). I knew it was nowhere near this size though, so I measured it and it came out to 8"x9". I could see an inch or two here and there, but that's 9" total missing from the arrangement. Not only that, the arrangement itself just looked like it was thrown together. The flowers looked nice and fresh, and I had no qualms about that. The rest of the arrangement just looked like it was made by a blindfolded pre-schooler. I called Lorgus and just wanted to let them know that I was dissatisfied with the arrangement, and from the start I received attitude from the woman that answered. She refuted my measurements, stating that she watched the arrangement being made and that it was exactly as they advertise it. Granted, it does seem ridiculous that I actually measured the arrangement, but you would have too if you knew what it was SUPPOSED to look like based on their website. Her remedy to the problem? She would "gladly" (in a cocky tone of voice) pick up the flowers and take them away for me if I don't like them. Is this woman serious? That's their customer service policy when a customer isn't satisfied with an order? They'll "take" the flowers from you?!? Wow. Nice customer service Lorgus. Why would I want this woman to come anywhere near my home, yet to take something from me that I paid over $50 for?? My intention was to simply let them know that I wasn't satisfied, and that they need to accurately represent their product on their website. I didn't "want" anything, and I especially didn't want them to take away the crappy flower arrangement that I already paid for. I would have given them less than one star, if this review system would allow it. Stay away from Lorgus if you want a nice flower arrangement with decent customer service. I'll stop at the nearest supermarket before ever considering giving Lorgus another penny.

Berardi’s Detailing

Jennifer Rossi

I can highly recommend Lorgus Flower Shop. They did my wedding flowers and they were absolutely amazing. I had a fall wedding and every last detail was beautiful. The bouquets were exactly what I wanted (and lasted for days!), the guests all loved the centerpieces and the other floral decorations really dressed up our reception space. I had no idea what I wanted and they helped me through the process. They even gave me some great information on what to do with the flowers after the wedding to make them last. Thank you for a beautiful wedding and a wonderful experience!

David Getz

Great florist. I'd recommend calling them or visiting them in person instead of ordering online.

Kevin Ansley

Very accommodating to special needs.

Emerald Valley Gardens

I live in Oregon and get flowers from Lorgus a couple times a year for my family. Lorgus is always pleasant, accommodating, and does a great job. It’s nice that I can trust that the flowers I send will always be just what I ordered. Thanks Lorgus!

Austin Dillon

bruce hetrick

They said they were too busy to help me..... lol no worries, I’ll never make the mistake of calling there again. Way to lose a customer for life !

Kathryn Toland

Absolutely the worst florist ever. Overcharged, delivered flowers that appeared to be purchased at Produce Junction and hastily assembled on a broken stand. Charged an outrageous amount of money and went far over the budget we discussed when the order was placed. Owner was beyond rude. We were absolutely embarrassed at what was delivered! Charged almost $200 for 4 orange lilies and a bunch of fern! What she delivered wasn't worth $25! The funeral arrangement was done in bright orange colors, looked like it was something for a birthday party or celebration, nothing that should have been at a funeral. Flowers were simply left at the back of the church, no card, nothing. Family did not even know the flowers were for their loved one. Clearly the owner knew we were from out of town and didn't expect us to be at the funeral - she figured we'd never see the mess she assembled. I agree with the previous poster that the arrangement looks like it was assembled by a child. Owner was nasty and accusatory, absolutely no customer service skills whatsoever. Someone who does not in any way care about her business, I have no idea how she is still in business. Stay away from this florist. and certainly don't use them for a wedding or event where you wont' be able to replace what they hastily construct if you're in a hurry. I have read other reviews that say the same thing - not only about the horrible assembly and arrangements but the rude and horrible demeanor of the owner. Clearly she doesn't understand what customer service means or is about. One thing if you produce an inferior product and apologize, another thing if you accuse the customer (told me it was just because I don't like the color she chose) and behave like a 4 year old. Absolutely disgraceful in every single way. It would appear any positive reviews were written by friends or family members of the owner. I would give zero stars if that was a possibility.

Business Hours of Lorgus Flower Shop in Pennsylvania

SUNDAY
CLOSED
MONDAY
9AM–5PM
TUESDAY
9AM–5PM
WEDNESDAY
9AM–5PM
THURSDAY
9AM–5PM
FRIDAY
9AM–5PM
SATURDAY
9AM–1PM

PHONE & WEBPAGE

Lorgus Flower Shop en Pennsylvania
View Phone Number
View WebPage

PICTURES






Others also saw
All About Reclaimed By Jeff Double
All About Reclaimed By Je...
Florist - Pennsylvania

Florist

Wegmans
Wegmans
Florist - Pennsylvania

Supermarket

Domenic Graziano Flowers
Domenic Graziano Flowers
Florist - Pennsylvania

Florist

Penny's Flowers
Penny's Flowers
Florist - Pennsylvania

Florist

Schaefer Wholesale Florist
Schaefer Wholesale Florist
Florist - Pennsylvania

Wholesale florist