Update following owner's reply: Look no further than the owner's reply to see how you will be treated as client of The Fleuriste. We reached out to the business after our wedding for clarification as to why the contract was not followed - no reply. I can only surmise that they did not reply to our email because it is difficult to defend deviating from a contract.
The Fleuriste is a wonderful vendor if you want the same cookie cutter presentation that they always do (flower wall, flower chandelier - all in creams and blushes) and ONLY if you are willing to spend > $20,000.
I used the Fleuriste for my wedding because I was told they were the best and could achieve my vision. I had multiple meetings with them including specific pictures of exactly what I wanted, and at each meeting I was promised that this is what they would deliver.
Bridal bouquet - we measured for the bridal bouquet at a meeting and the bouquet I received was about 1/2 the size of what we measured (but I was charged the full amount). Additionally, I had requested that my bouquet be nearly entirely peonies, but the bouquet was about 90% roses (a much cheaper flower). Again, I was still charged the full amount. Perhaps worst of all, several of the "white" flowers in my bridal bouquet were brown when received (photos attached).
For my ceremony, I was promised an elaborate branch display that we had discussed and modeled after multiple examples at several meetings. The display was about 1/3 of the size of what we were promised. We were also promised that this would be covered in flowers, and when we showed there were sparse roses tacked on. It was extremely underwhelming and disappointing. Additionally, as part of our contract the ceremony branch display was going to be transferred to the dance floor area after the ceremony. They did not do this, but we were still charged for labor.
For dinner, we were promised alternating high and low vases at the head table with lush arrangements. We did not receive a single high vase. The head table was only low vases with very small arrangements. Again, we paid for alternating high and low vases, which is more than just low vases.
My wedding day was wonderful - but my experience with the Fleuriste was a nightmare.
After this horrible experience, we reached out to the Fleuriste for an explanation of their terrible presentation. It has been two weeks now and we have not received any sort of acknowledgment or reply from them whatsoever. I am so disappointed in my experience. Rude, unprofessional, not creative.