Here you will see the information of people like you who know the products and services of Flower Box (Florist) in the state of North Dakota.
Now the business receives a rating of 4.1 out of 5 and the score has been based on 64 reviews.
You may have noticed that its rating is really positive, and it is based on a high number of scores, so we may conclude that the rating is very reliable. If many people have bothered to give their score when they've done well with the service, is that it works.
As you know, we do not usually stop to set reviews when these are correct and we usually do it only if we have had a problem or incidence...
This Florist is classified in the category of Florist.
Always above and beyond. The bouquet was magnificent. Quality and selection were more than I could have imagined for the price paid.
The employees here are so nice and helpful. They have gorgeous arrangements too!
This was just so easy and delivery time awesome!
I have been very happy with the results of all my boquets and my girlfriend has been even happier! I love that I can give them a price and just a couple of ideas, which has led to pure gold!
Beautiful flowers and unique gift baskets - they have an awesome selection!
The arrangement was beautiful and exactly as it was displayed on the website. We are very pleased.
I had blast everyone's planters were awesome. The class was a blast. I would do it again
Ordered late in the evening before I knew the hospital room number. Called first thing to give them the room number and they already had it! Amazing! Flowers got there super fast. They looked and smelled wonderful!
Ordered a Mother's Day bouquet to be delivered Wed. the 8th.... Talked to my mom on Mother's Day and she had not received the order yet. When I called, they repeated back to me an address that was attempted (not the correct address that was printed on my receipt). I asked why they did not call the number I gave them to check on the correct address (which was given to them!!). They said that they were sure that they did...no, no such call was made as it did not show on caller id!! I will not order from this shop again!!
2/14/2017 order placed at least a week in advance, never got delivered and didn't get an explanation just a sorry. Never again. Terrible customer service!
Efficient, and quality!
The bouquet looked nothing like the one I ordered online. A little disappointed
Very pleasant atmosphere and everyone is friendly and helpful. Always have the perfect arrangement to brighten my girlfriend's day :).
great website, quick and easy online ordering. thank you!
I order flowers for mother's day there was a mistake with the order but was fixed in a timely manner.
Ordered flowers for my mom's birthday with little instruction other than a general color scheme and they made a gorgeous vased arrangement!! So happy with the service I received from the Flower Box!!!
Thank you so much, Flower Box. I appreciate you going above to deliver it when I gave you the wrong room number.
I ordered flowers long distance over the phone for my mom and the staff helped put together a beautiful bouqet for her. Some of the flowers sent faded quickly. I called and they sent out a much nicer bouquet. Thank you Flower Box. I will be ordering from you again.
best place in minot to get flowers! whether ordering from out of town or stopping in these ladies have always gone out of their way to make me 100 percent happy
Updated: I originally gave 2 stars due to the situation described below. However, management called this evening to apologize for computer issues and offered to deliver the order tomorrow early afternoon. I have to say I'm impressed with the customer service and appreciate the effort to rectify the situation. I'm giving them a 2-star review because I've had a previous good experience ordering from them however, I'm very upset right now as I ordered a bouquet to be delivered today for my aunt's birthday and it was never delivered. I specifically chose Flower Box because they have online ordering with secure payment AND advertised *same day* delivery. I ordered around 10am and when I spoke to my aunt at 4pm- no flowers. Obviously they were closed by then, not open tomorrow, so I assume the flowers will be delivered Monday.... which is not what I paid for. No phone call, nothing. I guess I'll be making a phone call on Monday morning. Very disappointing.
Thank you :) for being able to help my mom feel special when I can't be there
Beautiful flowers and arrangements.
If you're going to own a flower shop with a delivery option, you should probably be able to operate google maps to find a location. Instead I was charged $25 for a 10 minute drive and they got lost. 2/5 average arrangements, average prices. Nothing special.
The plase so beautiful
The price was fairly reasonable. I never received a confirmation order of when it was delivered and I think that should make all the difference of paying the extra "buck" by using local other than fly-by-night online companies who are unreliable, but cheaper. They also did not know or tell anyone who it was from . . . it was a mystery all day until someone told my friend the flowers were from me. I did NOT want to be a "secret admirer" or something weird. I did indeed put my name on the online card. I suppose it is a lesson to me and others that if we should buy local, we should walk and talk directly to a salesperson.
Unsatisfied with this experience. I had ordered flowers and a balloon for my wife on Valentine's Day. When they were delivered the balloon was folded up and placed in the flowers and it wasn't even the right balloon.
Ordering online was easy and the recipient enjoyed the flowers very much. Only "complaint" is the $10.00 delivery fee. That seems a bit high.
HORRIBLE- I have gotten 5 different arrangements from here (three delivered 30 miles away only place that would do it) none of them were done with the leaves pulled off the stems that were in the water floral 101 fail, lilies didn't have pollen pods pulled floral 101 fail and then the ones I got 2-14-17 were 1/3 of the size of anything I have ever gotten and double the price plus they were not what was ordered and are floor flowers (ones that you can't use so you drop them on the floor) I called to complain because if i were the owner I'd be embarrassed for it to come out of my shop. Heck I'd make my 1st semester floral students redo it if they created this horrible mess. I live 30 miles away and they want me to drive them back in to be "fixed up" I am sorry but there is no salvaging floor flowers and or this arrangement. Plus hauling a floral arrangement back in 30 miles to be "fixed up" is a pain in my rear. They have produced some decent arrangement's that I have seen but nothing great and for their prices I would NEVER send anyone to them. GO to Lowes or artistic ambiance because they will come to you to fix them no questions asked. or send a whole new one.
***UPDATE*** -- A few days later after my unsatisfactory experience the owner of the Flower Box called me and apologized and acknowledged his failures. This was very surprising to me especially from a company in Minot ND since the customer service up here is lacking and this was probably one of the best displays of customer service I have ever experienced in Minot. The Flower Box has great product and I will be purchasing from them again.-- Original Review: Out of 4 arrangements none of them were right the first time... My first order I placed with Flowerbox I Called and was going to pick them up, I placed the order for Lilies and stargazers but when I got there the arrangement had 1 lilly and a bunch of roses. I told them this and they fixed the situation after having to wait 20 mins. So not a big deal I'll order from them again I thought.... Bad idea... Place the order over the phone again and go to pick them up next day, they completely forgot my order. Again had to wait 30 mins for my arrangement. 3rd times the charm right? Wrong... Call in and place an order thinking I'll give them another chance. Again order Lilies and stargazers with some Daisy's. I get there later that day and AGAIN they forgot my order?! Seriously??? So I wait AGAIN and they messed up the first arrangement and had to wait even longer. They messed it up after I told them what I wanted FACE TO FACE.... Ok, Last order I am out of town and want them delivered to my girlfriend at work. I call and place an order for an anniversary arrangement. The lady tells me about a dozen rose deal and I respond with "No roses please she doesn't like roses." She acknowledges... Again Lilies and Gerber daises pink and yellow was requested. Asked if they could deliver at 3PM and she tells me she will try to get them delivered close to three. A little disappointed in that response... but whatever... Ok Great I confirm my order and go over it with her one more time and she say's "OK". My girlfriend gets the flowers at 2PM (lucky she was there that early) and tells me they are very pretty. At this point I sense some disappointment so I ask whats wrong and she replies "Don't you know I don't like roses?" The arrangement shows up with 6 red roses in it and no daises.... there were 2 total Lilies and about 6 carnations (Breakup Flower)..... Awesome way to go FlowerBox... I will never go to FlowerBox again for these reasons: 1: Flowers never last longer than a week 2: Orders have never been correct (See other reviews) 3: Quality vs. Price isn't very good at all. 4: Cannot handle simple instructions.
Very happy with the flowers Renee ordered. The service was amazing and professional. Thank you so much. I recommend this place of business for the best flower arrangements town!!
It was delivered on time and it was beautiful! Perfect mother's day gift and a great way to support a local business.
Very helpful...and very good at listening to what I wanted.
I ordered flowers for my mother in-law for her birthday and I have to admit the flowers looked really bad and were wilted the day of delivery. Super bummed.
Customer service was terrible and the flowers were delivered 4 hours later than what we were told. I will never do business with this company again.
They're decent.
I've been a customer for many years. Their customer service is top notch and the flowers have always been the best.
Gave me the wrong flowers and was at least 6 rood.
I needed an order from out-of-state delivered today...finished the order 10 minutes before they closed, and they were able to deliver it today! They did not have the balloon that I ordered so they called me to get approval for a replacement, and once they had it together they delivered it immediately to Velva. Great experience for all, and really made the day of someone who needed to be reminded that there are people out there that do care about them! Thank you! A+++++
Thank you for a beautiful bouquet, delivered within minutes. You provide a wonderful service for our city.
Good shop, the arrangement I paid was the one It was received. Will use them for sure in the future.
I couldn't be there for my friends when their father passed. But the flower box was! Thank you so much! The flowers are beautiful and ON TIME!
Fast and friendly...
Ladies always take good care of me
I am from Michigan and they were so helpful when placing my order to send to my niece. They even helped me with a gift certificate:-) supreme customer service!!!!!
Friendly and knowledgeable staff helped me get a great arrangement for my wife and offered good conversation while they worked.
I have purchased flowers here numerous times. Both pick-up and delivery. The flowers and service have always been great. Here are two bouquets of flowers my wife received for her birthday June first. Today is June fifth.
The website guaranteed delivery on Sunday, 5/14, mother's day. The delivery did not arrive. Upon calling the shop on Monday, 5/15, I was told that there was a mistake on the site and they didn't do deliveries on 5/15. I said I wanted to cancel the delivery and receive a refund and was told I would receive a call back. No one called back and I've just received an email that the delivery was successfully made. Will be calling again to get my money back.
Awesome experience
Always great service