This is a zero-star review.
Literally scammers.
Please refer to their other page which is "Closed" at 2 Stars over 28 reviews.
East Village Florists
Two days ago I stopped in shortly before a haircut appt and got some non-descript-basic-planters, the boy who was helping me goes, "this price ($24.95) includes the saucers". OK, overpriced but I'm in rush and want to support what appears to be a family owned biz.
When I get home to look at the receipt and items, I see that they charged me for the saucers and that these planters are clearly marked Crate and Barrel . The identical planters online are $6.95!
Today I went to get a refund. I patiently waited 5 mins while alleged owner-chatting-on-phone inspects my receipt/items stares at me and finally says, "we don't do returns or exchanges" and smuggly points to the bottom of the receipt.
Nowhere near the register does it say this, this is only printed on the receipt until after the fact. I ask him to at least reimburse me for the saucers as his employee said they were included in the price.Then without pause he says "NO".
I tell him that I found this unfair that the store has made it purposefully unclear that there are no refunds/exchanges until after the POS, that the items are cheaper and from Crate and Barrel, and that his employee explicitly stated the saucers are included in the planter price.
Then in a patronizing manner the guy straight up CHUCKLES IN MY FACE.
I let him know that I'm going to write about all this on Yelp, then he back peddles and offers me store credit.
Um, NO. Why would someone want to continue business with a scammer who just laughed in their face?
Disappointing and depressing business.