*Do not read if you like your flowers NOT ARRIVED. *
Ordered my flowers to be delivered on my wedding day, May 20th to the restaurant I reserved. The night before, I went to the store and double checked with the place that the flower is to be delivered tomorrow, and I left my phone number so that they could contact me if anything comes up. On the 20th, when I arrived at the restaurant and walked into the room, THERE WERE NO FLOWERS. There was already a minor problem at the restaurant and to make the matter worse, the flower I was counting on DID NOT ARRIVE. I was freaking out, but I cannot call Adore to have it delivered now since the flower is supposed to arrive before us otherwise it will seem like I didn’t plan well for the event. My mother-in-law is obsessed with flowers and I really wanted to impress her with beautifully arranged flowers on the table, except THERE WERE NO FLOWERS BUT DISAPPOINTMENT.
The next day I got caught up in other things and didn’t get a chance to contact the place. On 22nd, I received a call from the manager (I’m not sure) and she said she was just aware of the situation, and I didn’t get the flowers because of a miscommunication about the date of delivery. I don’t understand how me coming into the shop and telling them TWICE can cause miscommunication? (I booked the delivery two days in advance, and I went to the shop again the day before to say this is to be delivered tomorrow)
I was told that I will be receiving a refund as soon as she hangs up the phone. I lost my flowers on the biggest day of my life, and all the apologies I got is a refund???? I also had my wedding bouquet here, and did I mention how some of the flowers look they already gave up in life when I got my bouquet? I was so happy when I ordered my flower delivery and I couldn’t wait to see them, and guess what? I NEVER GOT A CHANCE TO SEE THEM! If you have a big budget and don’t care if your flowers arrive, go for this place. But if you want FRESH flowers and actually want to see them on the table, think twice before you choose.