DO NOT ORDER FLOWERS FOR SOMEONE FROM THIS PLACE...
I sent a Get Well bouquet to a friend after hip surgery (which the florist was aware of). I do not live in NJ so I got the name of this business from Google and the reviews seemed positive.
When I called, I asked for a low, mushroom cap bouquet in a vase. I was told they had one that was a combination of hydrangeas, roses and lilies. I responded, great, sounds lovely....
My friend sent a text thanking us for the flowers and happened to include a picture. I couldn't believe my eyes....it was a HOLIDAY bouquet with mostly greens, a couple of roses that were fully opened, carnations, alstromeria and other filler flowers. There may have been one lily, but it wasn't in view in the photo. I was completely misled. It was nothing like they described on the phone and certainly not worth the money I paid for it.
I called the shop back and they told me there was nothing they could do so they would go pick them up if my friend didn't like the arrangement. To which I said, well that's even more embarrassing, please don't do that. THEY CALLED HER AND TOLD HER THEY WERE COMING TO PICK THEM UP!!!!!!! I was mortified. I am the customer, not her...
They actually went to pick the arrangement back up even after I told them not to. Then they refused to pick up the phone when I called. They did credit my money back, but I am embarrassed that my friend who just had hip surgery and can't move, was told to give back the delivery!!!
HORRIBLE CUSTOMER SERVICE, TERRIBLE ARRANGEMENTS, NEVER USE THIS BUSINESS!!!