Reviews of Gainan's Midtown Flowers (Florist)

Harlan Penninger

Higher end items that are typically harder to find locally. They even gift wrapped my purchase for no extra charge . If you are coming here for a large variety of plants or flowers you will be disappointed as they don't have a lot in stock.

Montana Explorer

This store is decorated beautifully with lots of furniture and home decor. However I have to take a star away because floral arrangements were not the focal point of this location. Another because most the items seemed to be rather expensive, for what you were receiving. This location did have very friendly and helpful staff. And the items selected fit well together in this space.

sharla thompson

Too expensive

jimmy basso

I don't see that you are straight friendly

Lukas Washington

The best place to get bouquets in billings very friendly staff

Linda Cooper

I recently called Gainans to order flowers for a funeral. I had some pretty specific elements I wanted included and Gainans not only caught my vision but exceeded my expectations! Thank you.

Al Genatone

Nancy was so helpful! Sent the most BEAUTIFUL plant to my mother in-law for her birthday! Everything was perfect. They even worked with Lou Talberts to add a gift certificate. Thank you!

Paula Utke

I was extremely disappointed with the arrangement. It was overpriced for the flowers they used. It looked cheap.

Christopher Owen

Nice storefront and helpful staff even on a busy holiday.

Amy C

Always a pleasure ordering!

JA O

Never ever ever will I use this florist again. Never-ever!

Jay Butler

Relaxing atmosphere, and super friendly workers

Becky Herzog

Stacy was wonderful and super funny! She took time out to help my 3 year old pick out flowers. She put up with my crazy family. The whole staff there is wonderful! Thank you stacy for being an amazing person!

Barbara House

It is a very nice place. They selection is varied and the quality is good. It is expensive but I love to buy gifts for my favorite people there

Debra Knowles

I had a very positive experience.... My flowers had not lasted as long as they should have... The wonderful staff at Gainans were so very helpful and took care of my situation and were so gracious.... I will stay a client with them and can't thank them enough for their positive and special help.... They were great!!!!

Wyatt Waterman

Wish there was a better selection, very nice presentation. The old one downtown was better.

Michelle Kaercher

Gainans EXCEEDED my expectations in delivering "the largest blooms on a poinsettia", my grandmother "has ever seen" for Christmas. In the past I have been disappointed with flowers I have purchased for delivery from other florists in town, so I was a little hesitant to give another florist in town a try. But, Gainans has gained a loyal customer from this fabulous experience. I can NOT send enough praises for how happy it made my Grandmother. Money well spent!! They don't disappoint!

richard Vasquez

Beautiful flowers and unique gifts. Store decor is outstanding!

Monica Eldredge-Kordonowy

Gainan's has the best customer service. They always go above and beyond to accommodate me! I love to go there for high quality gifts, fun decor, beautiful unique flower arrangements, and everything for gardening! Plus their website is so easy to use and love getting my "points" online so I can save up and send someone free flowers! It's definitely one of my faves all around!

Sally Hamer

Beautiful, but a bit pricey and pretentious.

Donnie Lee

Awesome and beautiful

Rhonda Meyer

It would have been nice if some one would have helped us when we came in. We were ignored . So we went some where else to get flowers. Very disappointed in how no one would help us

Jean Buer Mott

High end flower and gift shop

Broc Tefertiller

Great flowers for a fantastic wife for Mothers day couldn't ask for better.

Melissa B

Found a great ponytail palm plant. I ride the met bus so I asked if they could wrap it in paper and put it in a bag. The employee seemed upset and treated me like I was a pain. She barely spoke to me and no smile.

Elizabeth Old Chief

Gainan's has always been my, "go to" for all my floral needs. Friendly and helpful staff

Johnie Sims

Ordered, an easter basket for my grandson and was told that it would be delivered today and never arrived, needless to say living 1700 miles away there is nothing I can do for him. His family is going out of town in the morning.

Kriss Hassebrock

A Christmas wounder land!!!

Faith Phelps

I just had my wedding bouqets done here, John worked with us and took time to find out what I really wanted. He offered his expertise and opinion without stepping on mine. I had several appointments with other florists and gainans was a fabulous choice, and very affordable for quality of work and effort. My bouqets came out AMAZING. My wedding pictures, and overall look of everything was greatly influenced by those flowers in the best way !! thank you gainans for taking a stressful task off of my hands.

S G

Lovely!

Tracy Manear

Really like this location

Zerretta Vendetta

FABULOUS!!!

Akvilina Rieger

Our local gem. I am including in as part of tourist attraction when I have out of town visitors

Viriya Wooderson

The flowers we decided to choose from your website were the Florist’s choice! It was beautiful and exactly what I would have chosen had it been a selection on the website. The natural colors and assortment in the bouquet were perfect! Thank you so much for exceeding our expectations and providing such a fresh bouquet. I was so happy to see the photo from the recipient, she loves them.

Justin Brouelette

Always use them via website, great quality flowers and have always delivered on time.

Megan Jeffries

I will never use this company again. I called the number on their website and got transfered twice and spent 20 minutes waiting for someone to answer. I finally hung up and called back waited 4 more minutes and then placed my order. I ordered the "succulent garden" and got and owl vase with one large succulent. They didn't even resemble each other.

Maddison Liberty

Staff are helpful and nice

Stacey Faldetta

Great customer service!

Carol Condon

While shopping at my favorite gift store in Billings ... Gainan's... I had the honor of being greeted by Mr. Gainan himself! So excited for their entire team as they make plans for their new location. Thanks for the very warm welcome! Love your store and staff.

Tina Cortez

Friendly and assertive staff. Easy to find items.

Desiree Griffith

It was amazing they had all my orders there on Valentine's day the kids loved them so did my love. It was good service also..

Neal Schroeder

terrific staff

nicholas castro

Why is it called midtown flowers when they have hardly any flowers in this new location?

Diana S

What a fun place just to window shop. They have a lot to see. Quite the Waterford glass collection if you are into that. Some things are quite pricey. Their greenhouse is well done and plants are healthy. Reasonably priced.

Danielle Mullens

Always my go to place for gifts!

Jackie Sawka

They did an excellent job with the cut arrangement and the other plant was just beautiful and great pricing!! They even took the time to send me a picture of the cut arrangement to ask if it had enough color in it. Wonderful job easy to work with!

Das Lance

Did not deliver. Told me they did try but they lied and wanted me to go pick up the flowers. Very poor customer service.

Kristina Callahan

There's no plants at the new location in West Park Plaza. Mostly just gifts and home accents.

Janet Davidson

Very fast, friendly customer service. I will order again for sure. Delivery charge to Hospital was very low, I was surprised. Great Service!!

Kate Pace

Traci was incredibly helpful and kind. We chose the French Country Arrangement. Wonderful service.

Roberta Askin

Love this place. Fun to just stop down and meander around.

Amalia S

Love gainans!

Bob Klein

As always staff was very helpful again

Sharon Scharosch

Gaiman's has such a friendly atmosphere. I am greeted when I come into the retail area. Everything is displayed so beautifully and with pops of color to stimulate my eyes! WOW!!

Z Wagner

Not what it used to be. So expensive!! $80 for a candle!

Dianna Zamora

Wonderful,short visit looking at Waterford Crystal for signing event but couldn't afford the piece I wanted. Will go back and browse another day

Steve Simonson

Best flowers in the area!

Diane Elliott

I LOVE Gainans

Nancy Nile

Wonderful help and customer service. High end home decor.

J L Crisman

Beautiful store

Cheryl Blaquiere

I am really going to miss the downtown Gain and. I'm sad.

karen johnson

Best customer service. I have used Gainan's for years to send flowers and gifts to family and friends and have always been satisfied with my purchases.

T Cohn

Good flowers but overpriced.

Stacy Ortloff

Very helpful and accommodating

Rachael Snow

Today was my mom's birthday. First one without my step dad. Went in there to get 55 roses, in different colors, vases, cards. Expected them to tell me it wasn't possible to do same day. Boy was I wrong. Not only same day, but I didnt even leave the store. They had them done up and beautiful in less then 30 mins. Very friendly gals. Helpful, kind, and honest. Wont go anywhere else! Keep up the great work! From the bottom of my heart.. Thank you

Lois Schaff

I like this place . It is close to us, they have great plants, etc.

Jon Vigil

If 0 stars was an option, this would be more appropriate. My niece had heart surgery and I wanted to get her some flowers for her recovery. I attempted to have them delivered to Homes 2 Suites hotel as I didn't know if she would be at hospital still when they were supposed to be delivered. The flowers never showed up on the scheduled day of delivery, and there wasn't even a simple phone call given to me. Gainan's said the flowers were refused by the hotel, but I don't believe this to be true due to the fact I was sitting in the lobby on the phone with them and they said they were on the phone with my hotel. The only thing they did as they said would be charging my credit card!

Barbara D

Professional and helpful staff.. Was out of town when an arrangement was delivered. Called, arrangement remade even more beautiful than the original arrangement. Have been a customer for 40 years and will continue to be a customer.