Reviews of Riley's Flowers (Florist)

Josh Marlowe

Amazing service and staff

Lauren Roehlke

I went last week for some flowers and one of the men working put together the most beautiful bouquet!!

Mona Parsley

Super happy with the service and the flowers! I forgot to order flowers for the funeral of a friend I was so upset! Ordered them the night before the 10:00am service. Needless to say the flowers were there and as beautiful as the picture and I was so grateful! Thank you so much!

Brenda Garner

Flowers were delivered to a memorial service after it was over!

Cathy Cross

Beautiful store very helpful and knowledgeable staff

Carlton Gardner

Good Deals & Friendly Staff

John Schwab

My go to for flowers. Awesome staff with great deals.

Tamie Fleming

Wow I came into town and I was so busy trying not to forget anything well I forgot my wife’s Birthday Flower’s I called Riley’s Florist and they had the most beautiful roses delivered to our hotel in about an hour. THANK YOU for saving my wife’s birthday

Marian McMillion

The best florist in town! The quality is to notch and they are super quick to deliver if you order online.

Don DeVore

Most beautiful plants I will visit again alsi the beautiful glass ware I love this floral shop

Caity Blankenship

Workers are so nice and helpful! I have zero skill on how to pair flowers so the experts just did my shopping for me and picked out the best groupings!

Matthew Dame

My wife and I used Riley's for our floral arrangements for our wedding. The Riley's staff was attentive to our needs and produced beautiful bouquets.

Kevin Phillips

Quick delivery, beautiful flowers, and great service!

Z Taylor

Amazing service

Deja Miles

By far the WORST customer service I have ever gotten. I ordered two particular arrangements and I was given completely different arrangements! They never apologized or offered a discount. The store owner is incredibly rude and uncompromising. I WILL NEVER SUPPORT this flower shop again.

Chip Aloisio

I had a horrible Valentine's Day experience yesterday, and it was even worse today. I went to the store a full week before V-Day to order tulips and irises for my fiancee. I spoke with the owner for a few minutes, and everything seemed great. I ordered about $80 worth of tulips and irises, and they said they'd throw in some "spring mix" in order to fill the bouquet out. Fast forward to V-Day, and the flowers don't arrive until almost 7PM. I called the store at 3:30, 5:30, and 6:30 trying to find out where the flowers were. The person on the other line said all the trucks were out for delivery. I asked to speak to the owner at 5:30 and 6:30, but the person told me the owner was out delivering flowers himself. Once the flowers finally arrived, they were not up to par with what I ordered. She received a whopping 6 tulips, ZERO irises, and some other random flowers. I called to speak to the owner this morning, and he was completely unreasonable. First, he insisted all his truck drivers were done delivering flowers by 5PM. Second, he didn't see what the issue was because she got the flowers, even if they weren't exactly what I ordered. Third, he flatly told me that they didn't receive any irises for V-Day, so that's why there weren't any in her arrangement. After scolding me, he put me on hold so that someone else could "deal" with me. The new guy I spoke to was much more reasonable. He pulled up my order and saw that I had paid a good bit for flowers that didn't get delivered in a reasonable timeframe and that they didn't have the flowers I had ordered. Since they didn't have irises, he offered me a full refund. And this is where it gets really interesting... the owner picked up the phone and asked the other guy what he was doing to resolve it. When the other guy told the owner he was giving me a refund, he said he didn't think it was fair, and he told me "Sir, I hope you're listening. Please don't ever come to my store again." So, if overpaying for the wrong flowers not delivered in a reasonable timeframe (plus dealing with an insulting and rude owner) is what you're in the mood for, feel free to get flowers from this place. I, however, do not intend to ever give them my business again.

Scott Ginesi

Rileys Florist is the best! They care about what they are doing and they do it right. Truly a professional business. And...…...the flowers are beautiful. Thank you

Rueben Williams

Best floral shop in Saint Louis, hands down. I’ve used them a few times now, and will continue to do so. The ordering online for delivery is simple and the flowers always arrive within a few hours or less. These guys know what they’re doing and are simply excellent.

Brandon Zeluff

Terrible customer service. Ended up receiving numerous nasty texts from someone at the shop because they couldn't provide me with what I had asked for. Avoid this place like the plague.

Jeff Mitchell

I've always been very happy with their services

Judith Hopwood

LOVE this place. Great prices and very informative staff. They were helpful and personable

Myron Martin

We had an consultation with bloomster's weeks ago. Elizabeth is very helpful and is willing to work with our budget and vision for our wedding. I will update the result after my wedding.

Beth Brueggemann

I wish I could upload a photo of what I ordered versus what was delivered. I’ll never order from Riley’s again. Edit: Riley's sent over a new bouquet and it's beautiful. Mom is very happy and I'm impressed with the customer service.

Stephen Ott

Flowers are great, I feel like the service is even better. Staff is always friendly.

Linda Johnson

Riley’s Florist has been an awesome addition to Soulard and the St. Louis area.....their arrangements are amazing....I never have to worry about what they look like.....rave reviews.....their store has awesome stuff. Linda Johnson

Robert Pedroli, III

never had the flowers delivered. they claimed they never received an email, but i have the confirmation. i did not believe the customer service person.

Cory Hall

Great place to pick up flowers on the go! Very friendly staff

cile stl

Apsolutely a very nice place,great customer service.. first time visiting .. excellent, excellent!

Erika Sander

Friendly and helpful staff. Can't wait for the arrival of spring annuals.

Dan Grothaus

I am always pleased with Rileys' consistent above-and-beyond service. Any problems I've ever had, they immediately corrected the issue. Flowers always arrived looking as advertised, or better. They maybe a little pricey, but they have always been worth the few extra bucks. Dan G

Scott Hepper

Totally ST. Louis classy act

Ryan Beck

Riley's flowers always does a great job with my orders. They always get them delivered at the time I need with no hesitation. The only thing I might add would be for them to add pictures for the deluxe and premium options for their flowers..

Jess Marks

Such a neat shop to explore. A really good place to develop ideas for your floral order for events or even just a simple arrangement. Vibrant, yet dark and mysterious, it’s a great place in a far corner of Soulard, and they always seem to have a super unique selection. Best flower shop in STL proper, no contest.

Pklesp l

Ordered online got email confirmation rileys lost the order for anniversary flowers. Recommend trying a different shop.

Mellisa Tindall

Great 1st time experience with this business. I ordered a small little bouquet of flowers to be delivered to a hospital and they were received within 3 hours from order time. Not to mention they were above & beyond of what I was expecting to get for the price. I will definitely be a repeat customer.

Matthew Ryan Sims

A great local florist with excellent prices, selection and staff!

A Zil

I know this is long but the details are important. The service here was absolutely terrible! To start off, my wife decided that she wanted to celebrate her birthday dinner at Eleven Eleven Mississippi. I wanted to surprise her by having 2 dozen roses and a balloon sent to the restaurant. After contacting a couple of floral shops I decided to go with Riley's florist which I came to find out later was a bad decision. I placed my order with Riley, who happens to be the owner, and he assured me that he's familiar with the restaurant and that my 2 dozen roses and balloon would be delivered between 4:00 p.m. and 5:00 p.m. on Saturday, July 5th. We arrive at the restaurant right at about 4:30 with family and friends and im waiting patiently for the flowers to arrive any moment. After an hour went by I spoke with the restaurant manager to make sure I didn't miss the delivery and made several phone calls to the floral shop. I eventually settled within myself that the flowers weren't going to be delivered and my surprise went down the drain. I called first thing Monday morning to speak to Riley. He apologized and told me that they were not even open on Saturday July 5th. My credit card was never charged but I told him this was a momentous occasion and I'd like to know what he was willing to do to correct the mistake they made. He said he would send the order out at no charge to me on Friday the 11th. The flowers actually arrived this time but it was one dozen roses with no balloon which is not what I ordered. I called again spoke with Riley to explain that my order wasn't right and that I was dissatisfied with the service I've received. He told me that he sent the dozen roses as an apology for the inconvenience. I told him that if he was going to substitute my original order for something different as a way of apologizing he should have communicated that with me so I wouldn't expect anything different. He said thats all he was willing to do and I told him I will share my experience with social media so no one else would have to go through this. He replied with "Hey dude you can do whatever you want!", then hung up. Wow! This company obviously doesn't value my business nor does it understand word of mouth is still popular today. Little does he realize he didnt only lose my business but the business of those that I may choose to recommend to patronize his business. Also despite the fact that he never charged my credit card, I feel as though he was just being cheap by not wanting to send out my original order that was almost $100. If I go to a restaurant and order a filet mignon and they completely mess up my order, I don't expect them to substitute my original order with an order of onion rings as a gesture of apology especially if im spending good money at your establishment. Now I see why the company's facebook page only has 10 likes.

Andrea

Flower bouquet looked nothing like what was pictured online. The one good quality was that there was same day delivery which was a bonus. Just wish the product was the gorgeous bright colored bouquet as pictured on the website. Would use again for the same day delivery in a pinch but will be more specific in the description of wanting what was pictured.

Bruce Moeller

Need flowers for any occasion or no reason? Riley's has quality products and Marge is a pro at creating knock-out arrangements.

Reza Rahimi

Great staff! High quality service with a reasonable price!

Jonathan Townsley

Riley is the true floral professional in St. Louis. Whenever you need a beautiful bouquet or just something simple, Riley and staff can meet your request. They treat everything with the utmost urgency and importance and are my go to florists in St. Louis.

Maria Ventouris

Highly recommend Riley Florist . We were trying to have flowers delivered from Virginia to a cemetery in Saint Louis. It was highly challenging as we did not know the address of the gravesite. Chino from Riley went over and beyond what needed to be done. He worked with us diligently for two days helping us find the gravesite of my clients late wife. Chino returned a second day to try and locate the burial site. Not an easy task. He laid a beautiful bouquet of flowers in front of my clients late wife's headstone and then took photographs and sent them to us. So impressed with their customer service and their personal touch. Highly recommend them to get a job done. Heartfelt thank you. My client is looking forward to giving them repeat business for years to come.

Isaac Silverman

Had an excellent experience with Riley's this past weeks. Long story short: good friend, new baby, and I needed same day flowers in a pinch. Riley's came to my rescue with a **very** nice bouquet that reasonably priced (and much higher value for my money than I'm used to when ordering online flowers). I shopped around at a few other sites that all stacked on high delivery & service fees. Riley's free delivery & no service fees were a breath of fresh air; I paid the price of my bouquet as listed. Will be back!

Phillip Mcdonald

This is by far the best experience I ever had ,ordering over the phone blind the bouquet was far superior than any others ever. Great deal for the money as I seldom bother to review I wanted to do my part to say this is the best I have evet got and you should use this florist just awesome

Robert Benad

Really great experience ordering from Riley's Flowers. Great selection and the same day delivery can't be beat. Thanks for making this so easy!

Joseph Fonville

Poor places to spend your money

a_wolf .

I see that after some pretty bad google reviews " Riley's Flowers" created a new google listing and is now "Riley's Florist". Compounding this shady act is the fact that Riley's has edited the google listing of a much more long standing and respected florist, Geechi's Flowers, by altering the listed phone number to be that of Riley's. The owner of Geechi's was notified and the issue was corrected, but at this present time it appears Riley's again altered the listing to include the wrong phone number. If you like giving dishonest and shady businesses your money Riley's is the place for you.

Andrew Nassery

Used Riley's for a client out in St. Louis... he did an AMAZING job...great guy and always trust him with sending flowers and gifts in St. Louis. Would highly recommend and will continue to use! :)

Karol Cockrell

The best place to get exquisite floral arrangement ever. They prepare your arrangement with heart, style,finesse & done with perfection always. Stop in when you go to Soulard Market they are next door . Every arrangement is done with love.

Destroy Technology

Always a pleasure, fantastic flowers, glad I could help with card reader. Nice display cabinet in front, we own the gym that used to be next door (inside joke). I need to come by more often.

Andre Henson

Riley is cool and knows his products. I'm a repeat customer that will go again. What's up Riley, see u soon. Safe place.

Jerry Strickland

His flourist was to deliver a specific arrangement of colors for our wedding and still managed to get it incorrect on the wedding day. We contacted him regularly to ensure the accuracy of our order, only to find out that he had the wrong information every time. He also took the time to talk about his previous customers as being bridezillas and just being awful to work with. If you want it done right, whatever the occasion, start by not going here. You will be guaranteed satisfaction, elsewhere.

Gregg Weisstein

I don't leave many reviews, but was compelled to after the experience I had with Riley's. I also don't send flowers very often, so wasn't exactly sure what to expect. My fiance was in St Louis for the week visiting her aunt, I wanted to be the good guy for a change and send some flowers. Found Riley's on search and I liked their website a lot, so I gave them a try. The delivery was free and I was able to send the flowers that day. 3 hours later I got a text from my fiance, which made my day. The flowers looked beautiful and made me look like I know how to treat a lady in front of her family. Thanks again, Riley!

Dina Rivera

Mother loved her flowers thank you so much

Jacob Lewis

This place is my favorite place to get my wife or our home some lovely fresh flowers. Riley and the staff are incredibly friendly and helpful.

Oana Jackson

Great place, very accommodating to my special request, courteous and overall an asset to the neighborhood. I highly recommend them and will continue ordering from them.

Kelly Harding

Called from another. state to order flowers for my new grandson and mother. I was just sent a picture,, ugly and certainly not worth $100....boo hiss

Z T

Super friendly, lots of variety, always willing to take care of your last minute needs.

Michael Jones

Says they are open til 6, drove here from Clayton to find out they are closed. Waste of time.

nikki c

I ordered a large arrangement for my sister as a surprise. It was literally the most beautiful bouquet we had ever seen. She was super surprised and the order was even more than I had imagined. Will order again soon. The service was fantastic. They were extra sweet and it was delivered right on time, he even sent me a message to say hey had arrived. I would highly recommend them!

Robert Benadd

The flowers I ordered a week ago are still looking beautiful. Just really impressed with your business. Will definitely be using y'all again in the near future. Thank you!

Riley Goodwin

Thanks for your continued support. You all are what makes our store rock.

shellie6443 .

My 1st time visiting!! It so much to see and EXPLORE, I found my idea plant stand!! The staff was so friendly and helpful, I will definitely be back

matt bird

I’m from out of state and wanted to send a unique and beautiful floral arrangement to my uncle who was a patient at Barnes. Riley’s prepared an amazing arrangement and had no trouble delivering to my uncle’s room the following morning! It was easy to order online and the prices were great. I was happy to support local business! I randomly found Riley’s online and rolled the dice because they had great reviews. I will always go back to Riley’s now when I need to order flowers for my St. Louis friends or relatives. I highly recommend Riley’s.

Dorian Ratliff

Unbelievable!!! I ordered a dozen roses and chocolate covered strawberries to be delivered to my wife at her job for Valentine's Day and they arrived with the wrong order!! After calling and being lied to over and over he agreed to refund me but never received a confirmation email! They are liars and very unprofessional snakes in the grass

Ronnie Miles

Worst floral experience ever! My fiancé ordered flowers for both of our mothers and the did not get the arrangements ordered. When asked for correct arrangement, refund, or return of flowers, the shop owner was rude and completely unnecessary. We didn't get anything! We will never use this shop again. The only reason the reviews are a 3.9 is because the owner writes his own repeat reviews. Guess it is a Google glitch.

David Jones

The flower selection is marvelous. The florists and shop owner are very friendly and knowledgeable about the flowers they sell. The shop is ideal for engaged couples planning their wedding on a strict budget, and they make time for customers seeking flowers for funerals.

Devin Biggers

Riley and staff and very friendly, welcoming, and helpful. The flowers looked and smelled amazing, and held their freshness overnight. I highly recommend.

Edix 96

Wonderful experience every time! Riley is so friendly and knowledgeable about all the flowers. Definitely the go to place for anyone you're trying to impress with flowers!

alexander pitt

Excellence

Nicholas Wickman

Great job. Thank you for a wonderful bouquet

William Hoelscher

I love flowers

Jon Williams

Great staff and always so pleasant. Flowers are top grade and last a long time. Very friendly and reasonable. Highly recommended!

Joan Perez

Always a fantastic experience! The owner is so warm and friendly and they truly go above and beyond anything you could ever except!

Jake Law

Classy, very elegant design of flowers.

hirchildog May

Very nice floral arrangements.

Lafayette Burns

Amazing service and great quality and variety of flowers. Hands down best florist in South City

Danny Matchett

Amazing service and great flowers! The Stargazer Lilies i bought for my wife were incredible!

Yolanda Bolds

This florist is the best in the metropolitan area... Hands down... I love the atmosphere the friendliness they treat you like family. ❤ Happy Valentine's Day ❤

Jessica Hoffman

Riley's is an AMAZING florist and their customer service is impeccable! They saved the day for my best friend when her wedding bouquet from another florist was 100% wrong and he refused to fix it. BUT Riley's stepped up and had her bouquet made in time for the wedding and it was absolutely stunning! I highly recommend this gem of a flower shop for anyone in the greater STL area!

Whitman Levy

This place has, without a doubt, the best flowers and the most friendly staff of any florist I've ever been to. The freshness is something to admire also, I have never had flowers last so long. Riley, the owner, is really knowledgeable about his flowers and always will take the time to make an arrangement just for you or your loved ones. Don't worry if you go in and Riley isn't there either because any one of his staff are also very creative and knowledgeable. I live just down the road from the shop and it is the only florist I will use now. I am pretty sure even if I lived a half hour away I would still be saying the same, it would definitely still be worth the drive!

Thiago Fernandes

Very nice place ! They allowed some people to get inside during the Mardi Gras parade and offered us the wifi password.

Olivia McGaugh

We used Riley for our June 2018 wedding. Riley is so fun and talented to work with. We gave him a flower budget and he worked diligently to give us everything and more that we wanted. The week before our wedding Riley even called and asked if he could include more flowers into our centerpieces at no cost to enhance the look. They turned out so much better and I was so grateful for it. My favorite thing he created was our a greenery circle for our ceremony. We gave him the idea and he made it happen! All the flowers were so affordable. We will continue to use Riley's for the rest of our lives!

Tara Nicole

If you're getting married, please READ this review. Now, that I'm all settled from the wedding and honeymoon, I can finally take the time to honestly express my feelings about Riley's Florist. I got married on May 4, 2019. I found Riley's Florist on Yelp. There were many raving reviews--so much so that I felt compelled to pay them a visit. This was on January 18, 2019. Now, let's get to the actual order. My wedding colors were navy blue, burgundy and champagne. I ordered 4 bouquets, 2 corsages, and 20 table floral arrangements. The chosen flowers were white hydrangeas, champagne roses, dark blue delph and burgundy stock. The total came to $714.51. I paid half--$357.26. Just one week later (January 25, 2019 to be exact), I called in to pay the balance of $357.25 over the phone. I received receipts via email for both payments. In early March, I revised my order. ). Because of this bridal party change, I requested one of the bouquets slightly bigger and to add a boutonniere. Additionally, I got an exact table count for the reception venue and found I'd ordered 2 extra table floral arrangements. Riley assured me that the 2 less table floral arrangements would offset the cost of the bigger bouquet and boutonniere and I'd essentially break even on cost. He said he'd email the updated and paid invoice. It took two months to get a new emailed invoice. I even had to show proof of full payment twice when inquiring about the new invoice. On April 1, I finally received the invoice. But, here's the catch, the paid in full balance reflected a grand total of $692.73--$21.78 shy of the amount I'd paid. I was only one month out from my wedding. I was afraid that I wouldn't be able to find a replacement florist at such late notice. So, even though I noticed the invoice manipulation, I still pressed forward. I even sent Riley an apology email because of my oversight. When the wedding day arrived, I will say that they arrived on time with everything ordered--including the corsage I said I didn't need. But, none of the floral arrangements were in my wedding colors. The dark blue delph appeared to be purple-ish, the roses were white/beige and the burgundy was very minimal. The only appealing flower was the white hydrangeas. But, let's just look on the bright side--at least I HAD flowers and they arrived on time. I would not recommend Riley's Florist for large events--especially weddings. I just don't believe they are very professional and hold themselves accountable. I must not fail to maintain that Riley has a way of taking you on a rollercoaster ride of conversation--to the point that you forget what you were even asking about in the first place. I'd assume it's his clever way of deflecting from a situation. True, Riley boasts about the duration and success of his business and how his top florist, Scott, is well-known on television but, the fact is, fame means nothing when you forget about the little people. I'm a woman who didn't have a heap of money but I paid upfront because I wanted the perfect wedding--and I trusted Riley to help with the floral aspect of that. I guess I wasn't important enough.

Rebecca Miller

A phenomenal shop! I stopped in yesterday to pick up flowers to celebrate the arrival of my new niece. They customized a gorgeous arrangement for me and even gave me a balloon! I highly recommend.

S. Craig Hufford

Best selection, fantastic service.