Reviews of Flowers by Jerry (Florist)

Kim Elizabeth

A friend was in the hospital, so I ordered online through Flowers by Jerry. I got an order confirmation, and on 9/27/17, I got a delivery confirmation, which assured me that my friend had received the flowers. On Sat. 9/30, I came home to a voice mail and an email saying that the flowers had NOT been delivered. My friend had been in ICU (which I didn't know), and was unable to receive flowers. Whoever the local delivery service was continued to check, and then my friend was discharged and sent home. I had been told she could receive visitors, so I thought she could have flowers, as well. That was my mistake. However, why did they send a delivery confirmation AND wait for 3 days after that to tell me that they in fact had NOT been delivered? Of course by Saturday evening, there was nothing I could do but wait until Monday. I called this AM and was assured that *fresh* flowers will be delivered today, so here's hoping. My friend lives in my area (FL). Had I known about the delay, I would have sent a card first and waited until later to send flowers. I was not told that the flowers were deliverable until later. Lesson Learned. Next time, for local friends, I will use a guaranteed brick and mortar store. The fact that my friend was in ICU is not their fault. However, notifying me that flowers were delivered and then waiting 3 days to tell me they weren't, is inexcusable. I don't know if the responsible party was Jerry's or someone else, but since I was dealing with Jerry's, in my mind, they are ultimately responsible for this poor customer service.

Thomas Cappel

Ordered flowers for the alter in honor of our daughter. Beautiful. Very helpful. Have been here many times, always nice.

Teresa Pagan

I went on their website & they have lot of states listed for the places that they deliver to. I made my selection to only get a call the next day in the afternoon, saying they don't deliver to the area. I suggested they update their website to reflect that & they just brushed it off. Now...I am NOT able to get flowers delivered in a timely manner because I am 1 day too late! Should they have called me yesterday after placing my order, I wouldn't be in this position.

Jennifer Sanneman

Our family has been going to Flowers by Jerry's for years for all our weddings, prom and for any occasions. I love their creativity in their designs. At the consult, they take the time to listen to your wants and desires and they gather all the information and they deliver your wishes. My daughter and son's wedding were beautiful and I know our next one coming up in Sept, will be just as beautiful. Thank you

Shaula Sewell

After spending considerable time on-line trying to order from a local florist, I ordered flowers and candy for someone far away, for a special event. I was charged for both. The flowers were delivered, but the candy was not. It's really disappointing to say to someone "oh I meant to send you candy, sorry". Flowers by Jerry response was to state that the order was missed by their "affiliate", apologize, and promise to refund the exact amount of the missed candy. Turns out they are not local in the area I was having delivered to as their website made it appear. There was no offer to do anything above and beyond to try to improve the situation. To say I'm disappointed is an extreme understatement. Terrible!

Abdulrhman Aldagher

Good shops in this area and great price and they are very good products

Hauuibal .

Called in yesterday from Canada to order something for my mother on her birthday, the lady on the phone was professional, and pleasant, and took the time to put a package together over the phone. However, I paid for the gift via credit card, and was informed it WOULD be delivered same day. After closing hours I decided to contact my mother, and find out if anyone came to see her, she said no, not even a phone call. So now she knows about the surprise, but didn't receive it. Jerry's is closed today, and tomorrow due to holiday hours. Her company deals with Jerry all the time and said they're amazing, as for me, i've got a very sour taste in my mouth over this place, and their lack of following through. The fact I was charged $75, but the gift never went out, makes for a very rare, pissed off Canadian.

Ben Tilson

Use these guys for business and personal! They always take care of all my needs, and always come up with something really nice.

Lydia Dunham

BAD. I ordered flowers, chocolates and a balloon as a mother's day gift and while my mom is easily pleased (thank God) I am not. First, the order was missing items (chocolates) for which I was most definitely billed, second, the $55 dollar flower arrangement looked like it was worth $15 dollars. Third, this was an expensive gift for the mother I adore and it was NOT satisfactory.

Bobby Fletcher

I ordered flowers via FTD online and found Flowers by Jerry. The flowers i ordered where not what was delivered to a close friend of mine who lives in Sweet Valley, PA. I contacted Flowers by Jerry by e-mail to say i was a little disappointed in the flowers that were delivered. I received an e-mail apologizing for any inconvenience this had caused, and that another shipment of flowers was ordered. My friend in PA sent me a photo of the 2nd order of flowers, and i can say that these people went ABOVE AND BEYOND in customer service and the 2nd shipment was perfect.!!! I would definitely recommend Flowers by Jerry to anyone who needs to send flowers by FTD. Thanks Kevin & Karry!!!!

Johnny Meek

I had an arrangement sent to my niece in a Rochester hospital and it was absolutely beautiful. All of her visitors comment on how pretty the arrangement is. My mother worked in a flower shop for over 10 years, so our family has an appreciation for well designed arrangements. Thank you Flowers by Jerry!!

Jennifer Kendall

Didn't realize they were an out of state company. They fumbled BIG with a funeral arrangement and put me in a horrible position with my employer.

Megan Otto

So disappointing. Tried have a plant delivered for a funeral. The first thing that caught my eye was 'Family owned' serving the area. So i'm thinking that's great support local businesses. Not even close. Not only are they not located locally but I ended up having two conversations with them request more money. They first told me the florist in TX was the one asking for money, when i called the local florist, she said no, it was this place asking for more because of a certain planter they use (they didn't tell me that). Then when I called this company back, another person then told me the price went up another amount. They pitched me two different stories, they are not local and they were not pleasant to talk to. I had to ask one of them to let me finish speaking. So unprofessional!

Steve McCulloch

This company advertises that they serve various cities outside of the Rochester area. Their only location is in Rochester, MN. They take orders, transfer them to local florist. Eliminate the middle man and buy from a local florist in the town where you want flowers delivered.

Fred Reese

Very friendly, knowledgeable, professional and helpful! The quality of the flowers ~ impeccable. Quick, same day delivery. I am so glad I found this florist. Flowers = smiles from the heart. Thank you, Flowers by Jerry!

Michael Harms

Got exactly what I needed, very capable and quick help via phone from Dylan. Thanks sir!

GerrySandy Gathje

I like that their Greenhouse is attached to their Flower Shop. Twice recently I have needed a small gift made up to give to someone that was very sick and their prices and help was very delightful. They were most accommodating when I said I needed to keep my cost down. Thank-you Flowers By Jerry!

Kelly Driscoll-Sherman

Never ever, ever order from these online scammers. I REPEAT NEVER ORDER FROM THEM!! Scammers. I ordered flowers for a funeral taking place in another state. The flowers were confirmed to be delivered before the 4 PM service the next day. An email was sent the day of funeral, informing me they "Received your two orders. We are not located in that area. We have a Nationwide Service and would transfer your order to an FTD Affiliate. The flower shop in KS is closed on Saturdays. Therefore the soonest these could be delivered is on Monday. (2 days after funeral) Then a 2nd email on MON stating: they wouldn't be delivering the arrangement because they didn't have the flowers. This was NOT a fancy arrangement. I was left flat with no way to get flowers to the funeral, or even to the residence on Mon. I was mortified and soo EMBARRASSED and LIVID! They advertised that they are local and guaranteed same day delivery. Please check a local florist before using online scammers, so you won't be stuck without flowers. They are nothing but a scam. This has broken my heart.

Tyler Koziczkowski

Flowers by Jerry is an exceptional flower service. My significant other had ordered flowers from them for her sisters wedding and we couldn’t have been more happy with the product and service we were met with. Alicia is absolutely excellent at what she does!! She’s kind and very mindful of how she handles and does her job. I will most definitely be ordering from Flowers by Jerry again, and I hope they send Alicia again as well!!! Great place with even greater service and flowers. Highly recommended!!!

Dana Cousins

My mother in law recently passed. Flowers by Jerry was recommended by others. They created 3 of the most beautiful arrangements I have ever seen! The designer sat with us, listened to our requests and really delivered on beautiful arrangements while staying within the budget. Many thanks to the people that helped these.

Destiny Zimmerman

Great prices and Great Selection. Never disappointed!

cindy baake

Excellent florist. Great people that work there. Thanks to Alicia Babler.

Dani K

Excellent! Flowers sent were actually better than shown on website. In my experience, flowers that I've ordered on other websites have not always arrived as pictured. It's hard to be confident that you're gift will be delivered as intended. However, this is not the case with Flowers by Jerry. They far exceeded my expectations. Highly recommend. Thank you for instilling my trust in online flower purchasing. Will definitely buy from you again!

Jake V

Get quality and friendly staff! Highly recommend!!

Marisa Ysquierdo

The customer service here is great! They are all so friendly and helpful! Not to mention the verity!

Karry Patton

I love my plants from their greenhouse, they are beautiful. I also get all my fresh cut flowers from them, I've never been disappointed.

Laura Daluga AIFD

Falsely postrays themselves as a local business, in every town in America.

Debbie DeVogel

I always order here because they last the longest! Love this shop, and I highly recommend it

kris olson

Great service. Lots of great gift items.

Mary Babler

I love going into the shop they have the cutest items in there everything is set up so nice and clean prices are reasonable I enjoyed how courteous the people were to work with me and I found everything I needed

Terri Sue Bagley

I ordered flowers with a balloon for new baby. 3 hours later I received a call they needed $6..00 for the balloon. I said the price included both flowers and balloon. She said no it didn't. I cancelled my order. She was not a very nice person!!!

AvaAir Heating & Cooling LLP

I've used them for years. Family in town loves the flowers I order for them. I've always ordered direct and have trusted their selections for seasonal style. They rock!

Alicia Babler

Best place in Rochester MN!! Never messed up an order and I order regularly!! Only place I'll order flowers from hands down!!!!

John J

They claim to be a local flower shop, but they are not. They are out of Minnesota, not where YOU are.

Craig Blessing

Ordered flowers for my girlfriend, and gave them the wrong address, lol. The lady (can't remember her name), went out of her way, along with the driver, and found the correct address and delivered them on time. She followed up the next day to give me the correct address and talked briefly. Can't say enough about how much that meant to my girlfriend and myself. You are all great people!!!

Kristin DeVogel

Gorgeous flowers and they lasted much longer than when I've ordered them elsewhere. Definitely would recommend them!!

Alroy & Molly Madsen

Jerry’s florist is amazing! I live in Omaha, NE and had flowers sent to a friend. She happened to be out of town and they were nice enough to call and let me know and then offered to deliver new flowers when she returns!!! I’m beyond impressed with this shop and their kindness!

Kiefer Bartel

This place is great! Anytime I have called they are quick to help me and its great to talk to knowledgeable people on there product. I worked with Jessica Pearson on my last order and she took great care of me and I felt like I recieved the red carpet treatment!! Will order from them in the future!

Chelsey Smith

Highly recommend!! I called and ordered some flowers to be delivered to Mayo Hospital around 2:30 and they were in the patients room by 3:00!!!!! Holy cow, that’s a fast delivery!! Thank you so much Flowers by Jerry!! Amazing quality flowers, great customer service, and fast delivery!!

Cathy Kuethman

BUYER BEWARE SCAM If i could...i would leave zero stars. Ordered and paid in advance for flowers to be delivered to my sister. This florist said they were a local florist in flagler beach florida. Flowers were never delivered. They dont have a phone number on their website and after reading numerous reviews and researching a day too late i found out that they are in Minnesota and many others have had the same problem. Do not waste your money. Read more reviews on Yelp

Haley Roe

THIS IS NOT A STOREFRONT OTHER THAN IN ROCHESTER, MN. Flowers by Jerry shows up on almost any florist search but is only located in MN. Please use local florist as this company orders directly from the city you need it delivered to, while taking a cut of your order by sending a lesser value arrangement.

Emcy Corteza

Love em!!! I bought some before I went to the airport to pick up my fiancé and she loved it!

Shannon R

This florist claims to be local, but is really based out of Rochester, MN. I Googled a local florist and their website came up, so they have created a way of elevating their website even if you try to search for a local florist. I placed an order to be delivered by a certain time and it was not there. The representative on the phone would not share the information for the local florist they used, but blamed it on them saying they were on their way to deliver the flowers - which was after the funeral service had already started. Steer clear of this company and order your arrangements through a different, truly local florist rather than one based in other state and won't hold themselves accountable for the proper delivery of the arrangement.

Dan Peterson

Amazing designs and excellent customer service!

Charlene Brumfield

On time, beautiful flowers and nice staff.

Jessica Pearson

Loved the bouquet that I ordered!